汇丰银行-Customer Service Representative (12-month contract)

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( M6 J$ z- w9 A# I* {) L0 S& Q' X/ K( XPosition：Customer Service Representative (12-month contract)
7 R1 f3 K; s. K, pWorking Location：Canada-Ontario-Toronto
- A# j, c& F: L5 m6 U- M  h% JLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
: Z3 `6 i( D" w  n! t语言要求：英语

' O" I) @' |/ A0 |  V6 h/ o) v2 \/ QHow To Apply
: \4 [% V: U; B; d' C8 CHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
/ ^) ~9 ~& R0 d1 tHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
" g: a3 k* N+ W6 A9 d7 `# ~+ U+ E不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
- c  G; g+ a- K5 |  \- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
5 ~( l. j5 a5 I  B+ ]- Ability to multi-task, and work independently.
- Professional appearance and attitude.
9 ^2 k) f, x  v0 h- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
/ M# }' _6 V% ~* u- N7 A! }- Some experience with conflict resolution required.
  ~* E5 n( s) C9 v# R. {( b- Cantonese and Mandarin language skills an asset.