汇丰银行-Customer Service Representative (12-month contract)

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: S9 v9 E  k" A; S: S, F4 W6 G) |Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
8 X* z% z: i, o* m4 E1 }1 S+ _) ELanguage: English
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. J8 i7 R( Z/ p5 y岗位名称：客服代表
. M5 C/ A4 D! t6 T" M企业名称：加拿大汇丰银行
$ d. b4 b" w( [3 {6 R工作地点：加拿大多伦多
语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
3 W/ Z1 Y) N/ p/ R* K2 W点击申请-Click here to apply
$ ~. P5 M2 j# f6 `3 ?0 ]0 `+ B如何申请
; l( j( z# `1 Z9 Q$ t5 yHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
" A( R% |5 p/ u. I4 D, y不接受电话或者邮件申请，点击以上链接申请。

( l# q! E# u! o" }- T. C3 D- J/ h, ~Knowledge & Experience / Qualifications:
) D6 ?: v4 I3 i/ F9 l2 l- Secondary school graduate
- Minimum 6 months experience in a related role.
+ a6 h: K8 v# W! v) m( d- Team player and development minded.
: k2 V- a1 U4 Q7 F$ ?- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
' ~8 @8 i4 j6 Q  s: K$ J- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.