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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
: j/ J, z- m" \& x4 n3 t下面是我们之间的通信:
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I have browsed various pages on your site, with no error. On what specific & y4 u" c" N' ?/ _: ?0 J1 I- y  P
URL are you receiving this error message? Please do advise.* \4 d2 k2 M: U2 U7 N
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Thank you,
) r. ~. s0 j$ a) T% K- J! bDerek D. Newton, 4 ~: n9 t' k" ]) {5 l+ A6 h/ F3 W
Network Operations Center, Tera-byte.com6 c3 F( y7 Q+ u( R  h0 Z

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6 S. \; w9 |# e3 H/ A, Bfanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):8 Q0 z& n7 r# \( h
> Hello Mr. Smith,+ |9 D4 y: p, G! l7 A  h
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> Thank you for your reply. But I met the same problem many times today and ( N1 ~$ H7 [0 P0 N
many visiters have the same porblem. Would you please check
, R1 f% J& S) f- k- r7 thttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
- W5 X2 r9 }5 ?9 w/ Y& ?click many links you will find the problem. Thanks.
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> The problem is:
/ y6 }4 ^" @( W6 ]# I> Internal Server Error+ `' P* D# |6 \6 b' |: ^; l
> The server encountered an internal error or misconfiguration and was unable , V4 [6 o5 K% U+ U) E% t
to complete your request. ! ?5 N1 \  y( t1 a$ [6 L. ~. H
> Please contact the server administrator, webmaster@edmontonchina.com and " h( d0 Y) p3 c* {8 L
inform them of the time the error occurred, and anything you might have done
/ }, u& {- ^. Athat may have caused the error.
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) y6 ~' r3 S. R7 `> More information about this error may be available in the server error log.
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>
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> ----------------------------------------------------------------------------: v3 R" l& E3 @& _
----
9 \8 `+ e7 B, M; ?3 G  E>
, c; W: V  R4 O' f" p/ b; J> Apache/1.3.27 Server at www.edmontonchina.com Port 80: B5 T4 s% p, G( m0 R, H1 f$ y* r. Z
> ----- Original Message ----- 9 Z8 v2 @& Y% ]% G) q- U) |
> From: "Martin Smith via RT" <support@tera-byte.com>
  N+ Q- h- P  ]/ \% V> To: <fanyang_ect@hotmail.com>3 P5 c# f' X5 U" V1 e
> Sent: Tuesday, November 02, 2004 9:40 PM
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> / W, W% D, E+ s' K& `2 t
> > Your website seems to be coming up fine right now.0 u% t% ]4 j; j' U  s, i( u! t
> > 2 s& E2 T& h# R5 [4 i1 m
> > Feel free to contact us again if you have further questions.
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0 U0 _0 g" U2 M( ~0 e( z0 F( @( O, C> > Martin Smith! M3 W/ f7 `  T2 a; Y) q% b
> > Network Operations Centre
* n) h: j, R% \! p% z> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,: A1 }0 T& V- m. ^" q) r
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This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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* J& e! @! i& A* d, dI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.& e% `# e5 l3 h" E3 ?4 p; r4 S" @

, q$ D1 j) a, F+ o# z[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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