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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?* ~' ]; a' W3 P  T/ X
下面是我们之间的通信:
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% s( w1 ?: T% x5 p! MI have browsed various pages on your site, with no error. On what specific 9 P5 L- }; `2 J- k9 _! @) q
URL are you receiving this error message? Please do advise.
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Thank you,6 E$ G# `, v& K0 Y. b' s, ^0 `
Derek D. Newton,
" o( O+ J" ^1 ]1 T/ dNetwork Operations Center, Tera-byte.com" J0 P: k7 a; G" e" G( l

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# f2 D- u: H# ?% I0 ?7 ?fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
0 ]$ e; q( j4 }. K1 [  D3 v1 n! F: k> Hello Mr. Smith,
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1 B. G1 W! G& X' ~7 s4 G/ P> Thank you for your reply. But I met the same problem many times today and   A: u, N: n" a0 D. u) V
many visiters have the same porblem. Would you please check
, a6 b2 u- c( T3 ohttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
$ L' g1 C9 W2 W& ]9 n# C: e! \$ Yclick many links you will find the problem. Thanks.
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4 p" x1 Z9 L" [6 W> The problem is:
2 _- g0 @* v% u. p1 ]: L! H8 l> Internal Server Error- e: N+ Q* c% z5 T
> The server encountered an internal error or misconfiguration and was unable . O" D: I; B& y" v, e& x, R
to complete your request. & `; G* w' P% F9 K
> Please contact the server administrator, webmaster@edmontonchina.com and
3 b9 h  z* x4 r. e, r4 X+ ?9 N. Rinform them of the time the error occurred, and anything you might have done $ n: i* a+ f) O4 @/ q+ t
that may have caused the error.
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/ H! f) j6 l$ `9 n  }> More information about this error may be available in the server error log.
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>
5 I9 s1 C1 I; A7 D: e* H> ----------------------------------------------------------------------------
$ l1 `; p* X9 r& A# Z6 S, ?----( x6 G, x: O- h+ j) \5 o
>
0 [2 i. R. c0 j+ q> Apache/1.3.27 Server at www.edmontonchina.com Port 80# r- M; w" A( X7 b% r! L
> ----- Original Message -----
8 J/ @  s1 z' x0 z; K! }" \/ R> From: "Martin Smith via RT" <support@tera-byte.com>, e3 ]( Z0 ^5 H6 d2 @* y
> To: <fanyang_ect@hotmail.com>; O# i( \, x! |
> Sent: Tuesday, November 02, 2004 9:40 PM
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>
3 `1 @1 x6 T9 T> > Your website seems to be coming up fine right now.
9 m( X; I& y2 R0 E5 V> >
( t% x# s, A5 X* D, E  ?: J) G; c8 \6 ^> > Feel free to contact us again if you have further questions.
/ D$ h2 L- }& J1 u: Z7 a4 o$ Y> >
! M1 i- }' o0 [% F5 s> > Martin Smith
, l2 {, m# A& S8 X+ c% [2 ~7 ?> > Network Operations Centre
) y# p3 D- B; U9 y+ c4 o* A> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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9 a3 M# W) E1 L& ?1 V- mI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.1 D; {2 |1 F5 Z/ f# p. G
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
大型搬家
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