Hape International Inc.

33118188

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8 X4 ]( A0 Y1 g# E3 A% Z# _Position: Hape Order Processing & Logistic & Inventory Coordinator

+ ?' Z/ j& Q( Q2 R4 R/ K1 kType: Full Time
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- H) ]4 r6 |: [/ ?5 e$ T! WCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
+ \; K+ z- O( @2 n6 a3 lSherwood Park, AB
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! P/ a( ^2 ?! L. H, RJob Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
. Z( L7 s. y2 Q( \% V( z( u- Must be detail oriented with the ability to multi-task and strong time management skills
, c, V  K, i+ V8 m  _- Thinking and working logistically,  responsibly, independently, accurately and timely.
: u$ j2 N7 m+ o- E- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
! M* l/ j7 A, }0 g: Q9 R% r  t- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
2 J& t7 C2 _% ]% I; S- Bilingual in Mandarin and English is required

- _) Q4 Q& N' ]1 PJob Duties:
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I.        Order Related

" h" w6 N) S9 z: Z2 m3 o- Check order Accuracy in time manner
$ }; p6 c, t6 l. J+ K; N- Order Acknowledge by email
" F- {1 a! o" N6 c: t1 V- Order Checking according to guideline
, ?3 y# m7 k4 ?( ~- Order/Data entry Accuracy in time manner
" ]7 x. F- V9 {& o8 U- Charge Credit Card to approve payment
) {& J4 M1 U; f! q, l" C2 t' G/ J- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
4 r( V) ?( l, O; z; \; e. H- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
3 G) k1 s+ j8 X/ A3 ^- J, e6 ]- Point of contact with Factory in China
9 ]3 E3 E( D. z4 _- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
/ O- J$ n7 B& h+ T% I- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
$ Q: s- B6 v! O- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

& i; |  x) l& r- W- Organizing and managing inventory, storage, and transportation.
# J8 L1 u9 @1 q3 G' {  z- T- Analyzing and optimizing logistical procedures
1 B0 @) s! ^9 I' n; m+ P, c- Recommend most efficient means of transportation needs and procedures.
; }: }) G8 ~  ?* Q- Support monthly summary of transporter scorecard reports along with tracking metrics.
6 o# r/ `' P. _8 a- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
5 w9 Z$ ]0 L/ F; p6 d- Collect scorecard metrics and ensure to persuade changes with suppliers.
; X' @3 i& `, e7 G* t6 Z4 j1 {- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
( ?* v# j+ V1 ^3 t( y4 ?- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 K( F' x* y3 Q: Q1 h- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
( P8 n& f2 ]0 m2 b' n- Work out Sales or Inventory related Reports on Monthly Basis or others as required
6 Y8 w, k" n! Y) M+ B- m& Q- o- Work out Weekly Sales Report
! }# N0 I! b- `& |7 a- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
+ V, k8 u2 q' o3 N" P8 s- Assist Auditing’s request for Order Processing related procedures
' u! Z+ J% x) U2 F) U" r- Customer Service and other duties as required.

2 f6 X8 B# v* N) c7 X9 |Please submit your resume to info@hapetoys.com, thank you!

33118188

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