Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
' p4 i% t. a3 l8 q
9 g1 U9 h& X" A. s/ {Type: Full Time
: Y) H& ]4 Y0 Y' h3 M7 F0 d5 b
Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
' e+ n" A2 Q1 l# |  w2 HSherwood Park, AB
3 A' y5 S1 `) a) I  L4 IT8H 2W8

& g9 ]+ \5 U! n6 m% XJob Description
- j. \8 g" r) r2 ~8 U
Requirements:

5 z: e! m) @6 v) P$ @" Z, w6 v- Carefulness and Accuracy about data checking and data entry.
! f# L  K% i' ]! g1 H1 w9 W- Attendance is key factor
% I, z' w' U9 P8 s4 |1 N- Must be detail oriented with the ability to multi-task and strong time management skills
- \* P" Y0 m8 \% y( }3 N- Thinking and working logistically,  responsibly, independently, accurately and timely.
! D5 B+ p1 m4 M5 d% g3 p( `- Excellent written and verbal communication skills.
7 _. W, \( W! h7 F* ~+ ]4 V0 p5 j- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 j& K1 g. l# W  u- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
# p8 ?  ]4 g) U! q( w+ T* f7 V- Could handle high pressure work and cold calls.
$ c  L  L! r5 a/ e" y& v7 z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
! l9 G8 g! u- q( ~9 K- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

" E# X* Y, `3 V8 aJob Duties:
( T& G3 a; F! [/ F
  {7 R" n+ _: C6 \1 r+ JI.        Order Related
/ C6 R2 }( w; R, U" \5 l
$ \) a- K0 R" M* Y8 |& q- Check order Accuracy in time manner
- Order Acknowledge by email
: q6 Z. h) W9 Q) b; t- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
, _4 r& L/ n5 X- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
9 i" s& z' _( m5 g- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
! K0 Z1 Q* ^5 A% o, m$ o- Monitoring shipments, costs, timelines, and productivity.
$ [% E* Y$ |* t- Addressing and resolving shipment and inventory issues independently
8 {6 ^" X; ?8 \: V4 H# r- Submit ASN and invoice on Customer Portal in Time Manner.
+ `. Z) s4 Y- n: ~. V8 h- Submit weekly inventory update on assigned Portal
; b) g+ A3 \& E& ~" Y3 B: K- Point of contact with warehouse for all related matters
. k; Y4 u# g0 A2 l2 N% R  ?- Q- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
. E- `) k+ O8 m- p' ~0 \8 k* M/ E# i& J- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
; @8 d8 [. ?4 K5 ?# g9 W8 f, J6 S& T2 ]- EDI accounts related work and others as required

II.        Logistic:
! ?* U4 h: ~! h) I5 B- B# ?7 X! O
- Organizing and managing inventory, storage, and transportation.
6 o8 p% c3 [' P2 C- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
* {& n" B" }: V' R- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
' i9 L8 a, R" U4 [& ~- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
, ~. U0 c0 G/ k/ ]3 F$ v: T: f- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
, |. }4 h+ \+ v+ P/ ]" }0 V' s* v- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
1 E* m+ B0 `1 ]; o- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
" U, q5 p- X( y) C& f! v- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

" k) A4 W3 H; Z: g2 i2 o5 C( ~Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up