Hape International Inc.

33118188

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: j' e4 n' g4 G7 EPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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$ c2 B$ }4 @( Z5 j6 c/ P8 f& WCompany Address:

' \) r# k) _, Y; B8 GHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
) s1 }) t0 }9 h# P$ a- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
) s$ u% A( L5 ?5 z: |; U- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- ]1 {5 l/ q# N3 M7 F) Q0 J- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

- Check order Accuracy in time manner
$ @' t. j6 a$ s0 S- Order Acknowledge by email
. ~5 n# A4 C" j$ f4 F  N5 @8 Z- Order Checking according to guideline
  A8 U; \9 r( f8 g7 r# v- Order/Data entry Accuracy in time manner
3 o5 I1 x; \: R! n- l- Charge Credit Card to approve payment
& _7 Y" o0 f% d/ r- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
: w. O- q5 {" ?  j$ K  l7 k- Follow up and report about order status
3 o! {0 F/ Q2 j. p. r- Ensuring the safe and timely pick-up and delivery of shipments.
( I. N. |4 ?: c5 x# o- Monitoring shipments, costs, timelines, and productivity.
) W  u6 F- [% e! i4 a, P- Addressing and resolving shipment and inventory issues independently
) s5 |1 J  K- S& b/ a- Submit ASN and invoice on Customer Portal in Time Manner.
. L  v) [5 b8 Y' S3 O( H7 a- Submit weekly inventory update on assigned Portal
: `# D1 |7 E9 c* v  W' n- Point of contact with warehouse for all related matters
6 `3 w+ |4 \. v) Z9 j- Point of contact with Factory in China
) {. ]0 `4 e! L4 H- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
& {2 H% m" J9 d! b, ]- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
  Q! K1 B/ W! i/ c- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
# T2 D8 t2 L9 d" {# X' E# W+ ~3 u- Support monthly summary of transporter scorecard reports along with tracking metrics.
6 W( t6 \1 v7 R7 }+ L2 f- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
$ r. k/ f( g- _0 j( G; P" U- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
6 a: e% R; T( `# a4 W. }. `4 O- Identify best cost effective procedure of transportation.

) H$ g* U% L5 X7 e& @8 o& fIII.        Others:
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4 d. l2 B9 S, Q" `4 M- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, `- W2 \8 Z' A0 ^' Y- Work out Sales or Inventory related Reports on Monthly Basis or others as required
! k$ U! T+ T" j( M- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
  @6 n# C. y. X- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
% e! I0 i4 M, n- j  _# o. z& U2 w- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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