Hape International Inc.

33118188

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' @" \- L' T8 b9 i0 vPosition: Hape Order Processing & Logistic & Inventory Coordinator
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( N4 k2 }/ J: V* fType: Full Time
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Company Address:
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HaPe International Inc
$ S. _* |9 d" @* f/ T0 @199 Pembina Road – 2nd Floor
' e7 H9 Q% z$ U3 ]6 mSherwood Park, AB
8 r% b9 C. r( L$ P* W0 }# uT8H 2W8

: u* u$ [# q1 q% f3 U$ {9 p% ZJob Description

Requirements:

, B4 R. K  ]. ]+ w+ T- R) _) `- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
* ]- a" U- s. n9 p- o- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
" _( f9 H1 [6 Z/ O- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# R3 I0 \' h2 M$ d5 b8 f- Overtime may be require during Oct – Dec busy season.
% q/ ~0 M. T' k- Bilingual in Mandarin and English is required

2 g, v( j" t2 r4 y2 o  U  Q7 AJob Duties:

' @: L" _- Z, @5 KI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
+ O) c! I) c+ z' \. m* V- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
; i. `2 ]! m9 r- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
+ \, l# l8 m7 I) P' w- Monitoring shipments, costs, timelines, and productivity.
: f3 {9 ~) x( I  v: X: r- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
* d4 \( x. S$ d- Point of contact with warehouse for all related matters
  E* o' G5 b5 Y# h  }( C- v% u- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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7 u- Q$ g9 H4 S& N" B# i! O& ?- x- Organizing and managing inventory, storage, and transportation.
/ Y% N: {: u- l1 X  k8 C- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
* ?/ y1 T3 N. Y- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
) U  X* _/ _1 Q7 q5 ?- Collect scorecard metrics and ensure to persuade changes with suppliers.
- m" }/ ~" \  `; D- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
1 v; z$ {; n5 l$ p/ ]- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

: E* x0 U4 W  }6 E% y5 T# e) }III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
0 M9 H4 C$ T( ~) w/ |- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
5 ?/ ?( V4 \8 `" r- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
) b9 S9 A& z2 T' ]0 e- Customer Service and other duties as required.

# R. L% i$ A/ z; p0 q, B* P9 _& CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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