Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

5 K5 b" R& S! C& h  ^& @3 Z6 hCompany Address:
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HaPe International Inc
( e6 e- f, }+ Y' ]* V0 @9 @199 Pembina Road – 2nd Floor
Sherwood Park, AB
( d' K8 a2 @) V. H# KT8H 2W8

' d4 Z( s# b( t3 W. zJob Description
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# c+ ^$ X1 x8 ~Requirements:
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- Carefulness and Accuracy about data checking and data entry.
( |0 o% g; C9 ^* C+ c8 M" J8 G- Attendance is key factor
8 |% W$ o6 L/ X- Must be detail oriented with the ability to multi-task and strong time management skills
. A1 k9 L: G: ?/ h: Q( Q6 r& t& d- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 _( K* g8 ?$ z% I- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- J7 {7 F$ t" `8 V8 z- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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# F; v% ~% i; j4 B, f; HI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
9 m- t) t, R8 j: A9 R- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
7 Z0 w' r; e: @) C& `3 ^9 I- Communicate with warehouse if there is any special request or Inventory Shortage
. V' ]' m% ^+ m8 I$ L1 f0 p- Follow up and report about order status
! W& S' E2 _2 M  Z- Ensuring the safe and timely pick-up and delivery of shipments.
, z8 H  P) ]8 f$ L+ R$ ?- Monitoring shipments, costs, timelines, and productivity.
& b/ I% p  l# g: T9 C- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
" ?5 d" B5 o! ^! O$ q- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
. L0 C* @2 G7 b' q# @- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
: [) A) h$ \0 `: @- S$ Y- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
6 Y: Z' ^" k, @! t; Y! s5 [! `- Recommend most efficient means of transportation needs and procedures.
9 W# C! I3 n6 C7 I8 n8 w4 M- Support monthly summary of transporter scorecard reports along with tracking metrics.
+ l/ L- ]1 K: I# o0 o. ?' z4 ~. ]; [- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
) c5 K# b1 E6 r0 s$ A* [- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 Y& k' O2 Q- _3 b! d- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

% i4 z* `, G% UIII.        Others:
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& h8 \- |, g( B2 ]; J% r- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
$ \) ]* A- L1 A8 t, _- Work out Sales or Inventory related Reports on Monthly Basis or others as required
+ `, U% h. N6 ?& ]- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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0 ]. R# q; X+ p3 v  T: f$ ^Please submit your resume to info@hapetoys.com, thank you!

33118188

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