Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

$ ?. j; S  m! s2 y8 D# pType: Full Time

% m: i6 E- c+ n  UCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
( a! R8 \/ m2 F- o3 x) G8 YSherwood Park, AB
T8H 2W8
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Job Description

Requirements:

* V  R2 `/ L+ ~8 B1 J- A. u8 i- Carefulness and Accuracy about data checking and data entry.
; T+ ?5 }6 y# N' I1 t$ S3 X- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
2 U5 i; i  |: l2 h9 a+ x- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
8 H, }; m8 G8 v" F6 X- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

4 K. f+ |( e3 ?' OI.        Order Related

( X5 T2 P: A# D8 D- Check order Accuracy in time manner
$ H; N% y* e: E& d* y2 R* Z- i- Order Acknowledge by email
4 S  s) B3 A; S/ z: u: p/ F- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
6 p: [  W0 n7 o  Y% K$ O- Charge Credit Card to approve payment
- Send orders to warehouse to process
: G- D/ N3 Z& w. |. L% k; @- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
8 t% i& y+ n0 p2 p2 @5 v5 T- Addressing and resolving shipment and inventory issues independently
/ h- _* |" j1 J0 J- Submit ASN and invoice on Customer Portal in Time Manner.
1 D* D# {  M, n7 Q5 ~$ r- Submit weekly inventory update on assigned Portal
2 |" w3 n1 T* A* L! T- K- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
$ d3 P' g5 q$ L( _; A- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
# E. k5 y& z3 S3 F% U- EDI accounts related work and others as required

II.        Logistic:

/ l" z2 O: o( {9 S- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
# W/ U4 {" A4 m" f  C+ {: G- Recommend most efficient means of transportation needs and procedures.
" ^4 g/ p& T4 r/ H* V9 U! a2 l- Support monthly summary of transporter scorecard reports along with tracking metrics.
: L. A" K! o0 l1 K0 O1 j# f. }- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  S! O, d9 f- o8 y& e: k- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
* S; o. }) v4 _8 X6 S- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
4 \% Z3 ]1 ^6 ]* m2 }6 B# y- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
+ i  h. E; Y: D, Z) |9 V- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
2 \! {- J; R" U4 L, @3 v) j- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
  y% \2 x. j9 r% W+ y, O- Assist Auditing’s request for Order Processing related procedures
2 q1 [1 N9 B/ `' U- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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