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REPORTS TO: Reports directly to the Operations Manager6 B% ]& M1 G* t4 i4 q* z4 I
POSITION HOURS: 8AM – 5PM V- |( _ g4 o- q
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY% M# k9 u% L3 s1 i, V( Y
LOCATION: EDMONTON, ALBERTA, CANADA
0 D" I# ] R! i; ^5 W9 J3 B2 M- Q# iDURATION: CONTRACT OR PERMANENT* i6 y F7 _6 r9 Q" @. ]
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.5 M' T$ [1 O% P# j
5 |) K7 J ^3 M5 k( U( `8 [% fRESPONSIBILITIES FOR THIS POSITION:5 l/ x9 [3 g( z' Q
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
* a2 ~* e$ `( D, q8 d3 W( n8 }0 T o Microsoft Windows NT 4.0, 2000, XP, 20037 P g9 j8 I% X% V5 {/ o/ B6 \
o Microsoft Exchange 5.5, 2000, 2003% F F' I7 Y1 @/ y0 k! v& a
o Microsoft SQL Server 7, 20001 v" ^) h1 t% W/ J) F
o Microsoft SMS 2, 2003
# ?5 N5 g+ t. y- C4 k: t o Microsoft Operations Manager7 w7 ~ m! t5 p7 ?% Q9 _6 f! k# y
o VMWare Virtual Server solutions
/ N8 Z- E: V- E+ z2 k1 b o Linux based operating systems
7 P% _" }9 ]- p# ^/ g) C o Sun Solaris operating systems
' n( t! u8 T; \4 H3 l o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
) D: |) n# l. r1 C" v' M& l( M) z• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.3 \1 J4 u6 V9 h, p& V
• Proper and detailed documentation of all support and project related calls
5 @2 f" P5 t2 U1 B• Administration, architecting, and technical support experience on the Microsoft Windows
9 C4 z6 T6 h3 R v9 Eplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft* H+ ]+ r. @! P4 e
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.+ c0 S+ i; P' ^; g* l
• Advanced Cisco routing and switching and/or firewall configurations! U2 n7 s: b! S/ e6 N/ O% k( H2 O
9 W3 L9 X' g6 g8 [* x6 Z: k7 qSKILL REQUIREMENTS FOR THIS POSITION:, G2 R4 m) f1 Z5 q, v
• 5 – 8 years hands-on IT experience0 m/ M0 \) |! y" d$ n) B7 V5 c
• Excellent written and verbal skills/ n9 q8 [4 i. q9 n1 x4 B1 ?% Z
• Ability to work in a team environment0 a# y* m$ j, X
• Excellent organization skills with detail AND accuracy2 i( f. M1 b! d* ?. B1 X
• Excellent documentation skills with detail AND accuracy0 J. ?, L) t9 \5 a# [6 g) ^
• Certification should include some or all of the following:0 K- Y# j" b, I
o Cisco Certified Design Professional (CCDP)7 B+ Z+ }1 L2 w2 `% i
o Cisco Certified Network Professional (CCNP)% Q5 b3 O" S0 Q1 C/ O2 U. Q2 y7 n1 I
o Cisco Certified Internetworking Professional (CCIP)/ x* O. j" h" n0 g
o Cisco Certified Security Professional (CCSP)9 \4 o8 ]2 w6 T% E O
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
7 {; j7 \& d! w2 |+ p. X7 v- o7 F o Citrix Certified Enterprise Administrator (CCEA)
( n5 B/ @) ^8 _7 P) S% r& |8 L8 x o Any other professional certification designations are a bonus7 a% W! P9 x) P7 W$ Q
• Ability to multi-task and manage multiple medium sized projects' f* @0 ~( D! f7 y5 _
• Ability to understand and deliver high quality customer service
1 Y! H E7 H0 _+ H" ^• Advanced TCP/IP and internetworking protocol knowledge
1 d$ Z( j b, h9 I' I: g• Experience in IT operations and an actively contributing team member in project based work
6 M0 f4 e4 C& f3 q5 x& I% E) P• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
0 x. r1 [1 N4 f& L! r! p' W- ^• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005* V/ O; L; d3 d: k3 O
• Have 4+ years of network design experience
; u. m) `$ o7 |# d• Have led medium to large sized projects
" U& Z- }6 \! s• A valid Alberta driver’s license is mandatory; m9 _! Z% ]* R5 o% X' F
• Clean enhanced criminal record abstract- }- E' h/ p* Z: X( D
/ d' X q- X4 z3 u* bBring your knowledge and expertise to our team and contribute significantly to our fast growing
4 }& F% I }0 a3 F/ B- s" Ucompany. Solid career advancement opportunities and superior benefits are some of the other' l1 n: E2 |' c* `, V
advantages you'll find at Nirix Technology.
: ?+ y) N1 v4 B6 W- u; `( @A career should be more than just work. Join Nirix Technology and make a difference.
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, }7 z: d8 ]+ v& n; XPlease send all resumes to hr@nirix.com. |
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