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Key Responsibilities:1 C [9 v/ {: ?' A% N
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.. D5 x7 O( r, V
• Post advertisement/ g2 h5 B3 P2 G' K, R9 T$ e' {
• Answer phone calls, and respond to email and walk-in rental enquiries.3 e/ w+ p0 @2 I
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.7 B/ F. D9 @0 a, z- }
• Schedule and complete suite/house showings with prospective residents.
' a" f& _' T7 h7 S• Enter and set-up guests and new residents in a database.
$ I" t1 E- E" q7 C% r% y% D" q• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.1 N' K% K0 N0 t' s* r4 U/ V; d
• Schedule and complete move-in and move-out inspections with residents.- ~; v5 V, ?, Q3 S+ h
• Perform route inspections as required.
; p, H% U$ z' I2 o9 r4 n• Assist the Property Manager in administrative tasks as required (security deposits, leases).
9 _4 h: f$ \2 ^2 E4 R* f5 w' N. |$ H• Ensure compliance with the Residential Tenancies Act in all procedures.8 R# D( F" t! K# P
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.$ V7 X! L( C! E0 W/ v! ]
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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7 e) V$ t+ k! l2 q# |# C/ KRequired Skills & Abilities:! T) m% e' b4 F) u3 P
• High school graduate; Post-secondary education is an asset' B2 u3 c# o- q8 U* r
• Two years relevant experience in sales, leasing and/or customer service is preferred( S% F8 M7 p% Z* {; v& N
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)# G- I$ w; H. k/ q2 j9 J% |/ x
• Strong interpersonal and organizational skills( k( B) ], c$ l$ U
• Exceptional communication ability, both written and verbal+ G" o, T! Y$ r( k0 J6 _- i. }5 H
• Must have own vehicle and valid driver’s license
- n n8 @; F) A/ _9 V2 O• Proven customer service and resident relation skills
% u4 \% B) x) l2 e( K8 k7 y: a• Must be flexible and willing to change roles or responsibilities as required6 m0 H# a, B. P
• Security clearance required upon offer of employment1 q. S# ~" H8 |2 _$ l8 {! e
• Must possess a sensational customer service philosophy2 |2 w8 T+ I& K- m$ |5 j
• Highly organized, results oriented and ability to work in a multi-functional team environment
2 K5 H% V1 _4 C H( l$ {& H• WORK AT HOME (Southwest Edmonton only)
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4 q1 P6 r5 x& {8 dPlease email your resume to annagao13@gmail.com( M* S& A3 z1 o1 Q0 U( ^
Thanks2 v! a. Y; `. t! d8 F
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