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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
! n9 I5 V: l* p' v9 z$ Q有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:" S4 C X. W; x9 C! w; I" n
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Working closely with marketing, sales and programmers to facilitate customer system integration.
) o1 n/ X. Y7 uWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
: h: p V: g, uTechnical support and troubleshooting of client software implementations and customer issues or problems.
& ~; f8 q9 u) L: ]) Y# ~5 TCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.2 w; w$ d0 C4 i1 \% q" b
" Y& I' J1 U' |' x0 hRequirements:
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5 Q2 s) N2 A2 Z# |$ ]/ f/ J* d, h) m5 V- Advanced computer and technical knowledge
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+ a1 ?4 i+ H- J$ }4 N* Y7 c( |- Ability to solve complex problems in an efficient way9 W1 S# x$ H+ @( o/ b5 m! y
8 Y+ O, u( d5 ^5 l- p- Ability to communicate in an effective and constructive manner with customers or potential customers
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7 S( I& d% y4 f ^- Previous software support experience is an asset
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5 U' J# V/ u9 j1 a; F1 S- Post-secondary education is an asset h5 ?# p* s9 b9 p& u5 d" X4 Z# G
% C1 D- d, q6 ^& O- Intermediate knowledge of database and web-based software is recommended2 ?/ P* }, [: Q- K
m* A4 z# {2 C- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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