 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
4 H$ i# Z! Z4 c9 S% w& E有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢7 K+ t$ n$ M4 S0 y
. Z+ _2 E5 t* K+ sResponsibilities include:
) U4 M5 e {: E' `" {" n/ L) C: b4 y6 T4 ?
Working closely with marketing, sales and programmers to facilitate customer system integration.+ \, f. c P5 [5 A5 C( @$ g3 Y
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 M) S# i5 w$ e0 UTechnical support and troubleshooting of client software implementations and customer issues or problems.( }6 ^$ ~. x/ b7 {
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.6 K& b1 X$ T; o2 {! G6 F8 c
* L0 n8 ]9 L/ [
Requirements:
. _; F8 M1 g3 _' w7 {/ M3 G
) ?# ^4 `5 |9 s. `3 w- w, P( p- Advanced computer and technical knowledge& s# r, I! u) C# m' R
( r) n8 N* D6 r; O+ R6 {1 a+ r
- Ability to solve complex problems in an efficient way
2 i$ t6 h, M/ T& g3 c A
2 m0 P; k- Z4 ~5 f, W$ h0 |9 C- Ability to communicate in an effective and constructive manner with customers or potential customers/ h" \1 D! c; A9 K4 s- _! G
- g3 U! T! \: z- Previous software support experience is an asset
" l: M# v- P& h0 u1 E4 S! D; {$ l! b& I5 F0 _# l$ W+ `
- Post-secondary education is an asset9 R( `- Z: Q& F" j
: X- \8 {7 n& n3 ?7 e9 b& M8 F- Intermediate knowledge of database and web-based software is recommended' \7 n4 c- P3 {5 n4 E
) A6 x& T7 |5 G) S; t, {; k2 D) _8 q
- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
2 h4 P: [& ?2 c! c, d0 y2 ~4 c5 p' R l8 l; J/ S* S; O
|
|