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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
4 H$ i# Z! Z4 c9 S% w& E有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢7 K+ t$ n$ M4 S0 y
. Z+ _2 E5 t* K+ sResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.+ \, f. c P5 [5 A5 C( @$ g3 Y
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 M) S# i5 w$ e0 UTechnical support and troubleshooting of client software implementations and customer issues or problems.( }6 ^$ ~. x/ b7 {
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.6 K& b1 X$ T; o2 {! G6 F8 c
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Requirements:
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) ?# ^4 `5 |9 s. `3 w- w, P( p- Advanced computer and technical knowledge& s# r, I! u) C# m' R
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- Ability to solve complex problems in an efficient way
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2 m0 P; k- Z4 ~5 f, W$ h0 |9 C- Ability to communicate in an effective and constructive manner with customers or potential customers/ h" \1 D! c; A9 K4 s- _! G
- g3 U! T! \: z- Previous software support experience is an asset
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- Post-secondary education is an asset9 R( `- Z: Q& F" j
: X- \8 {7 n& n3 ?7 e9 b& M8 F- Intermediate knowledge of database and web-based software is recommended' \7 n4 c- P3 {5 n4 E
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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