 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net; A: Z$ J/ x% B2 ~. H/ _
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢3 `: V) H1 J1 o4 d; b1 L0 l
B0 o. @# K/ W3 rResponsibilities include:' }' u1 s Y" ?) [
2 h8 B: r" b1 U: x; Z4 O
Working closely with marketing, sales and programmers to facilitate customer system integration.
" D0 h& F% @( N6 G* o4 vWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
$ @& i0 ~8 ~( V R4 Z* U5 rTechnical support and troubleshooting of client software implementations and customer issues or problems. N& d+ z' p: `
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.- z. S4 M4 Q- t; k9 `
/ P- e6 f* m7 c5 S5 B$ gRequirements:
5 B6 F8 i( K1 Q* s. t
, k- j: C( ^ p. D$ \- i3 J- Advanced computer and technical knowledge! e% X0 K$ B) _( E8 A9 F1 W
0 h: O' P/ T4 a4 J2 r5 n) s1 Q- Ability to solve complex problems in an efficient way
# {( [+ C3 x/ d0 d
& c& T3 S c0 `# V- @: p; F0 y- Ability to communicate in an effective and constructive manner with customers or potential customers8 a+ t! M( |" ?
# Y, q; o& l) \# M) ~- A8 B D) P- J
- Previous software support experience is an asset
; l9 `: t3 A. U. R) E! p1 m0 ], X: _/ o( W8 B: Z8 V% @- v
- Post-secondary education is an asset
Y4 w# B0 Q2 ]- ~+ G* C
( z: ^# H2 F' o- a4 X) p! _- Intermediate knowledge of database and web-based software is recommended- ~" U, o# `5 r; [3 j
! e! P" a4 w1 Y- s' x8 @
- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
' C) V; K0 K7 M5 R
& @, ^$ N3 m: E4 E3 j. ] |
|