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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net+ {- C; F7 ]6 U5 O/ I
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢0 J4 x1 Q3 \" _' \2 o) e
2 }( f) T' u- i' SResponsibilities include:
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7 p2 E( @: F8 d& f8 n" PWorking closely with marketing, sales and programmers to facilitate customer system integration.+ y2 T! z' [3 K! h ]
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
5 d. G& c( C$ ?9 `2 U5 h) d+ l `Technical support and troubleshooting of client software implementations and customer issues or problems.: S& X% O* B$ o/ a
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.0 ~: [% m1 N* u" \+ ?' @
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Requirements:. ?* Z, I5 R: M- F
" C$ E. w& M3 h! E$ b" r9 f3 H# Y- Advanced computer and technical knowledge8 {/ n9 Z4 s3 k2 D5 t% w! E
8 ?6 R& I/ ~/ I8 `* x7 M4 ?- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers( L% I7 A6 K! f0 y9 L
$ o8 L9 G7 w* @( V- Previous software support experience is an asset! c9 j6 S" M. C Z7 q
' e* Y2 ]9 k7 a2 y4 ?* T- Post-secondary education is an asset: w. t7 f: J8 o; W" S+ F
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- Intermediate knowledge of database and web-based software is recommended
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1 S6 R' j. a; c4 a, b- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended6 q, m. V! a+ R8 [9 E$ s
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发表于 2013-9-11 11:32
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