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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net# ?7 N2 H0 E- ^8 t6 q9 f
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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' T8 [' ~3 W8 N- F1 v5 WResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.: L8 j2 d( Y0 B" ]
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.* |- ]1 X p" }% q6 ?# q- V
Technical support and troubleshooting of client software implementations and customer issues or problems.
0 e: c: w! [$ [# d8 p) N/ [6 {4 ]Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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3 ~8 E+ e0 I6 K2 U4 W3 q" W6 U: vRequirements:
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- Advanced computer and technical knowledge2 N6 f4 u6 L+ d: s' G% s$ p0 `! C5 s
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers- H! d: u; n* V, t) |5 Z- \
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- Previous software support experience is an asset) B! ^6 U! R: v2 F7 [
/ Y" K& S0 U) b: H8 }" ?, y- Post-secondary education is an asset% N; y) ]- x# W" {% o: S6 v Y
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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