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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
+ k+ q1 ?0 K( V& R+ ~1 m1 Z% m有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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- R9 a' V, M. W/ s8 ]* ~Working closely with marketing, sales and programmers to facilitate customer system integration.1 J( Z/ _+ W4 y
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 f5 d7 M+ n& [! JTechnical support and troubleshooting of client software implementations and customer issues or problems.% M7 L8 F* x, ~
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting." _1 M2 K5 w5 n
- G) Q0 I$ ~3 X1 pRequirements:; f7 h) m( ], ^2 p
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- Advanced computer and technical knowledge
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, o* u; u3 h! y9 c2 l: D$ d- Ability to solve complex problems in an efficient way- }8 P$ d3 z) L9 |! K8 ?3 o* a/ ]- Q6 C+ y
* m9 ?; D" s8 I# {/ h& d' G- Ability to communicate in an effective and constructive manner with customers or potential customers4 C) ?; \! ]' @9 ~
5 u: n( P) L5 V" G' ?- Previous software support experience is an asset. `" h C5 F- K' v5 M' C3 \
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- Post-secondary education is an asset" A {6 }8 M. f8 E0 Y1 b7 |
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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