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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net9 f* ?3 _; u" y$ C' y4 u9 w
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢 }; Q& }/ S+ o! u1 e. H
) {/ R3 R; W+ a/ Y: ^ vResponsibilities include:
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( x8 d0 L( F4 |4 I* D4 @4 nWorking closely with marketing, sales and programmers to facilitate customer system integration.) v, k* b$ Q/ F* B/ o6 @
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.3 k- j* G9 @8 w/ n
Technical support and troubleshooting of client software implementations and customer issues or problems.
1 l7 o8 ^3 t( WCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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( G' C0 c& W' s- Advanced computer and technical knowledge
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! q/ |2 q3 t( ]1 o' l4 s- Ability to solve complex problems in an efficient way- E5 l; s% l0 y8 v; U
% y$ Z( b/ h ]& H. q r& |( K- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset2 A8 C% O6 S0 V8 E! J9 F
% \- g! E- [# T' K5 @- Post-secondary education is an asset
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1 _) z, Z+ a0 c3 q- Intermediate knowledge of database and web-based software is recommended8 r* N6 o; _4 i
6 Q- F4 E0 R" h& Y7 Z$ F5 p- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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