[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
$ Z. O3 U, E; H' U5 aHours of Work: Part-time (21 hours per week)
7 `( `4 k/ \* A. o( fAnticipated Start Date: The candidate is required to work immediately
0 k# Q8 p# j- s& H# O9 J
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
/ g. [0 m5 e% j9 l+ {- w•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 u! u- A9 N( z3 v! \* I•        Welcome clients and direct them appropriately
( ]/ W" I7 x$ ?3 I•        Order and maintain office supplies for the front counter
0 `( O& F0 A9 q! v* k% i* G•        Perform general clerical functions such as photocopying and faxing documents
7 w2 v% L8 l, Z' h( L4 e5 @•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
( \. Z+ k! O+ t2 W•        Assist the ISP team in reminding clients to appointments of workshops or other events
) J* R6 C" e. }•        Keep the reception area tidy and clean
; e# ?3 F& ~3 q' f& J•        Attend meeting and training to stay current on immigrant settlement matters
% q+ r' a7 a1 X6 c% W! P) Q•        Maintain front counter service files
•        Perform general office duties as assigned
" M+ l: @9 V, b2 o•        Report to ISP Program Manager
+ ?! N% u/ C% n: `# d. l- F! i# L
. b) j( L; F* p; q  F8 nKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
$ ]* O( U* J6 N+ Y  Y* e•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
! p3 l5 R3 I9 Y4 r* q; ^•        Ability to work with newcomers and general clients
" `; \3 K, ~( f; [# T3 m•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
" n# ~+ ^# {& V2 R, T. \•        Knowledge of immigrant services
; `, o6 B8 o" v) G0 P
Qualifications:
•        2-4 years of office and clerical experience
  z3 i5 S3 @+ |' P•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
2 Y' Z( k! S+ B9 Q2 y•        Ability to work well under minimal supervision
3 f) d& W% z5 x  h
- ^! t8 A% h. r' ~8 fPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
0 b- E! O5 V* eNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
/ `0 s/ V0 d& Z, F4 g  _Hiring Closed.