[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
$ c1 _; }) u0 l# DHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
) G2 H4 j+ `# G- D$ F•        Take and deliver messages to the staff of ASSIST
4 `: K) u# d" z/ q2 r) C•        Welcome clients and direct them appropriately
# N% Q1 B3 x; O0 m7 n0 o6 ~- f•        Order and maintain office supplies for the front counter
+ c! C! X! N7 Z•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
: ^- ~% K; E  x4 s•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
. W4 Z/ F1 y5 \0 w+ E+ ~•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
( v6 x' w: Y; \  K; O•        Report to ISP Program Manager

" M! C! u5 R2 {Knowledge, Skills and Abilities Required:
# E2 d  U) O: I•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
; y( d$ {6 V4 J4 ~- E! p! W•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
2 H1 J$ l6 l8 z* x  t•        Sensitive to the needs of immigrants with multicultural backgrounds
( H7 H' T7 J1 G  q9 J' a4 q% D% F•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
8 T9 ^/ j6 S5 C•        2-4 years of office and clerical experience
8 a( V- F' M3 j+ `9 M) p$ ?•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
0 q" G9 h  Y" L4 ^5 ]; `/ k2 {•        Ability to work well under minimal supervision
: G$ H2 x$ g  X
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
2 h3 F% e! ^9 R( b/ _# m! H3 B: DHiring Closed.