[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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& O8 _, P% u# |. @Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
3 T1 s6 j* G5 v; uAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
! g9 {2 P7 ^! Q$ _•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
; R  i/ y( P$ _; n  @6 ]•        Order and maintain office supplies for the front counter
5 n* V) l. ^# r- E, t•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
0 y8 |! b7 ~# j; ]•        Maintain and update the information boards with upcoming events
' W: i& z- H9 {6 U) y' u( T•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 x8 a+ o+ {6 g; |; Y& y•        Keep the reception area tidy and clean
2 Y, _, f: i" V•        Attend meeting and training to stay current on immigrant settlement matters
+ {8 w( B5 l  b•        Maintain front counter service files
0 }) v7 R3 y& N- C8 `6 [! g•        Perform general office duties as assigned
. J4 A* A0 E+ W# }3 Z0 B" z: |& g•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
6 g: e- l& K6 {4 c, V•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
1 T$ T  b- ~. e•        Good English writing and oral communication skills
' Z) R4 F2 _2 O2 {! v- |•        Ability to work with newcomers and general clients
8 y0 H- ~5 M; {, f6 i0 c' V" b* b•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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' t" X* F4 j8 A' m) F* b+ B5 M$ `Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

3 m% u/ Q4 q: O; k1 z$ L$ Q$ w0 gPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
- l- A5 m4 x' w; C! ^. vHiring Closed.