[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

" M% `2 o1 D3 p( q, ZPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
1 g7 D' W5 A# J" Y0 AAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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* R* [. V- S" R. ?1 kKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
3 B( H, r' B1 q) }•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
) B! C8 S+ }, M1 i( y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
( n: ]* l5 r7 |6 Y" f•        Keep the reception area tidy and clean
. h7 V9 ?( q$ d- Q$ v, X•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
5 m6 }; F5 F) S" J- q2 c! D•        Perform general office duties as assigned
8 y- @' r) r  k, m# K•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
' z1 t; C+ b6 h- t" q0 e6 [% g•        Excellent communication (verbal and listening) on phone and in person
+ `0 F' K6 t$ p, E9 _9 N- J•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
  ~* D" b( r, T  B( o! f) @•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
9 k/ O4 c5 a1 ^' b4 ]! W6 H/ [/ P•        Knowledge of immigrant services

  h8 O) }* C5 S/ u& QQualifications:
+ g7 ]. ]$ X/ h0 o- C9 x& }•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
' m4 O+ M, o! b" t$ Y9 o9 @•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% }) ?5 E5 N1 u/ r5 rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
4 w, Z. g: z1 @8 w! ?Hiring Closed.