[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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3 u& V2 t$ g) H( g  L; J& p; u! lPosition Title:  Receptionist/Immigrant Services Worker
  b7 R+ R6 |4 C! j  T  \Hours of Work: Part-time (21 hours per week)
% x& P* Q; I0 l0 I0 f# \Anticipated Start Date: The candidate is required to work immediately

) K9 `. }5 \' IPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
% f# ~$ a% J% X" l' `7 ?4 a) [•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
/ M. H3 R* p4 B5 ]4 _•        Maintain and update the information boards with upcoming events
( Z* R# G/ N4 a4 C2 \6 }, {3 u•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
) _" Q' J8 I: x5 J% u•        Maintain front counter service files
1 X( V# n3 d. o, }9 ]* t•        Perform general office duties as assigned
•        Report to ISP Program Manager
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+ j: V2 i- ?0 i: @2 z. h- vKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
' c1 t* t- c6 p& R  \•        Fluent in Mandarin and Cantonese as an asset
) Z+ G' Q: C% W3 ^4 O•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
0 `! a  |: o( t0 u& w4 n+ Y•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
; w$ u  C, r5 T" v- i# a•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
; e% `7 h( E& W" B9 `. QHiring Closed.