[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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# M$ n0 c* k  D2 ^Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
+ y1 S! y7 ]* Y6 Z8 vAnticipated Start Date: The candidate is required to work immediately

! H3 L  k9 P' j6 [Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

: a' S0 e* F! }9 W! r' w( bKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
; O* @7 u- u# V% x•        Take and deliver messages to the staff of ASSIST
$ `1 D1 S) M6 I, T& Z•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 p, e4 H6 }1 L+ ]•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
7 Y0 Z5 C# P6 A7 ?) d1 i•        Maintain front counter service files
/ r: ]( s$ M- ]2 n•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
8 l3 R' E7 }* E! }4 A* v•        Fluent in Mandarin and Cantonese as an asset
/ z( y, X6 f' b: v1 o•        Good English writing and oral communication skills
( X1 g, F' T$ x8 j•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
$ v; _( P9 D: P0 ~4 o+ ]5 C•        Ability to address multi-task and set priority appropriately
: W" H6 e; N: n•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
) y* v0 N* z+ g2 L" t1 Q; m: x•        Knowledge of immigrant services

' x3 O. f  X5 a8 B! n& CQualifications:
•        2-4 years of office and clerical experience
: q0 i1 m( n, y; f  E# R' p•        Receptionist or customer service experience in a fast paced environment
5 r: P# w+ |: L  K; e1 @+ m2 V% ?•        Demonstrate workplace maturity and professionalism
$ z1 R! c4 W. f) }•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# p  j8 J4 O& {& q3 M* i2 v: RNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
! f2 s$ H! j$ Y' A+ H1 qHiring Closed.