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[招聘信息] [华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

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发表于 2012-8-2 09:48 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Job Description
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Position Title:  Receptionist/Immigrant Services Worker8 q3 p* Y" `. b9 Y' C: N
Hours of Work: Part-time (21 hours per week)  f& F! z0 X2 Y: o/ D8 u
Anticipated Start Date: The candidate is required to work immediately

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4 g# @$ M2 k8 m5 YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. ' t4 k4 K  i" D. z) @
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Key Responsibilities:
' ]' H; i+ a2 c; ^. t! q' h* @•        Answer incoming calls and route calls to appropriate person3 @5 H; i! l0 w. C
•        Take and deliver messages to the staff of ASSIST# h! \/ ]+ [4 }" I& N) H' J5 s/ S) e* `
•        Welcome clients and direct them appropriately
" ^* O8 `6 x( Q% e•        Order and maintain office supplies for the front counter& P. c1 |  [+ `
•        Perform general clerical functions such as photocopying and faxing documents/ B. q; V* H6 Z+ O- c
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker- C- \) e" \/ ~4 `, {( @
•        Maintain and update the information boards with upcoming events
8 I6 z+ u: y5 g•        Assist the ISP team in reminding clients to appointments of workshops or other events
4 }( p3 s. s7 F! {•        Keep the reception area tidy and clean" M8 U6 \+ A% Z$ g
•        Attend meeting and training to stay current on immigrant settlement matters" r0 U# |& G" w% p; v$ h* S
•        Maintain front counter service files
. p0 k* I  V! b4 {: B0 x•        Perform general office duties as assigned: ]" f; |; }2 J, v
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
* v) h2 O+ q- t* _( C•        Excellent communication (verbal and listening) on phone and in person! l* Z$ F  s, u0 n
•        Fluent in Mandarin and Cantonese as an asset
0 M" K  G. Q' k6 @: q! }' O•        Good English writing and oral communication skills
  L  ]( ^! H% \- L; t3 Q•        Ability to work with newcomers and general clients' c8 \4 m8 q9 l. p$ T: c6 ~
•        Microsoft Office operation skills- Excel, Word, Outlook- G& ]: s9 K7 P: I# k( a
•        Ability to address multi-task and set priority appropriately
0 r; |9 S2 k' t- o•        Sensitive to the needs of immigrants with multicultural backgrounds
! \0 K" q" D" T  t+ a. H•        Ability to work effectively in a fast paced office environment5 @; O6 G4 ]" t4 |* L5 \$ H
•        Knowledge of immigrant services9 @& M' \. u% u
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Qualifications:9 T: Q) a& i4 g. d. d
•        2-4 years of office and clerical experience ( F1 e) E" j" K. P9 c" e* _# y
•        Receptionist or customer service experience in a fast paced environment
6 R( [! \( h$ A: X3 Z•        Demonstrate workplace maturity and professionalism8 }3 n$ }, W( Y( {
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. 3 o9 Q3 j" {2 i$ A* ]+ `. h
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.( ~8 T5 O: z! q* U* V6 Y
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 楼主| 发表于 2012-8-13 13:47 | 显示全部楼层
招聘已結束。
* v# m7 {1 B/ l( T! t3 P: |) b4 KHiring Closed.
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