埃德蒙顿华人社区-Edmonton China

 找回密码
 注册
查看: 2042|回复: 0

[招聘信息] [华人社区服务中心]招聘Receptionist/Immigrant Services Worker(PT)

[复制链接]
鲜花(1) 鸡蛋(0)
发表于 2012-3-7 11:40 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre; f& \0 V/ A; q3 m1 f

. g: v/ X; M: S# ^# W- d- q$ hJob Description
3 ~5 C1 [9 z8 Z1 j& ^Position Title:  Receptionist/Immigrant Services Worker
. b% x4 m/ O1 [9 mHours of Work: Part-time (21 hours per week)
2 V6 S3 k6 p% C8 C
" S+ V/ a# k' L0 [/ Y" C
Position Summary: 6 m* m- _* I. x9 U1 V, |7 V( Z0 f
Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada and Alberta Human Services, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
3 A# J. J0 [! r% D/ Y2 H
; N, F# L$ I6 V! ~# m; }# MKey Responsibilities:. J! ^; s0 y+ T5 l/ z9 p) K. I  \
•        Answer incoming calls and route calls to appropriate person4 X* `# m: |( A2 E, a/ p1 P2 S# Q" o
•        Take and deliver messages to the staff of ASSIST
4 [' r3 N8 A! O8 G0 t0 A•        Welcome clients and direct them appropriately
& b! a$ x% B# x0 }: v9 _•        Order and maintain office supplies for the front counter
& s* }2 y. B) l, H8 x•        Perform general clerical functions such as photocopying and faxing documents
- l5 y; R! B+ j•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
/ A5 H) Y, M' C: ]9 D7 Z•        Maintain and update the information boards with upcoming events
2 `( z. X2 j8 i8 a9 Z9 R3 ]1 ?: O•        Assist the ISP team in reminding clients to appointments of workshops or other events6 [; J4 ~7 b+ W; V5 |  [5 D
•        Keep the reception area tidy and clean/ f! a; s; z3 H$ d; ~4 F; p8 v0 a
•        Attend meeting and training to stay current on immigrant settlement matters: C* [5 W7 I5 m
•        Maintain front counter service files
# `: A; E  `+ s# k( E•        Perform general office duties as assigned
& q3 n' m  {/ b* x8 s•        Report to ISP Program Manager4 h/ e/ H" f: |* j3 K) e+ Z

( A0 i9 t) c$ O- s. o. j3 R- q! bKnowledge, Skills and Abilities Required:1 O/ K4 s( a+ w! x% s! F, c
•        Excellent communication (verbal and listening) on phone and in person
' j$ i# q% j* w4 J% j& v: x& {4 K•        Fluent in Mandarin and Cantonese as an asset
) M  K& z8 L6 [. v•        Good English writing and oral communication skills3 \  ]" U- R5 i* h+ B' q/ J( {, q. Q
•        Ability to work with newcomers and general clients
$ k4 \9 G3 q" C) P" n  P7 b•        Microsoft Office operation skills- Excel, Word, Outlook8 I% v& {+ V: {4 x5 T
•        Ability to address multi-task and set priority appropriately
0 V, y9 T" ^2 J; b! s•        Sensitive to the needs of immigrants with multicultural backgrounds
2 j; a8 X* n2 J•        Ability to work effectively in a fast paced office environment
+ V3 x+ X5 S1 _7 b/ v9 K# q& J+ v/ R•        Knowledge of immigrant services: T" j' U1 j' j; o
0 K( G3 g, \& n$ U6 C) Z
Qualifications:
4 K, O3 r, M2 [& w* Q8 `•        2-4 years of office and clerical experience
8 A* ^( r9 V4 i•        Receptionist or customer service experience in a fast paced environment8 P: x9 s1 H! o7 q. Q+ \- l  t
•        Demonstrate workplace maturity and professionalism+ D" J# ~* ^. x, S6 Z- e+ q
•        Ability to work well under minimal supervision
7 O1 H- x+ q1 c6 N4 `7 @! K, {$ K  x( \. X) T
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  G* ~6 G6 T. M+ D- t0 ?. B9 _' y! N# t% V' c  O( O
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
您需要登录后才可以回帖 登录 | 注册

本版积分规则

联系我们|小黑屋|手机版|Archiver|埃德蒙顿中文网

GMT-7, 2026-6-20 07:16 , Processed in 0.184739 second(s), 10 queries , Gzip On, APC On.

Powered by Discuz! X3.4

Copyright © 2001-2021, Tencent Cloud.

快速回复 返回顶部 返回列表