Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
0 K$ T" h7 G' K" A•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
1 K4 e& M8 f4 A- @7 B% i•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
0 E* e3 K; S: k/ B0 Y1 d7 Y) a$ Z•        Identify and implement best practices in regards to volunteer development.
; x% s- H/ m4 y* C•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
0 B- w) n  ~/ V4 G; v9 ?3 M•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
, K$ L  @6 U, F1 a7 ~# H: H•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
! ^6 p2 M5 n; A0 @1 [8 ~•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# L+ d! f7 C! G1 s# T2 `" e•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
5 W. ^& H: u; {3 z•        Develop resource and orientation materials for Volunteer Services
0 U5 f: J5 S, ^4 L6 m5 W7 O•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
! d, L' x# O+ C' N/ S0 }•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
  u' i' N$ Z& Y7 h1 }' x•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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) v( {/ w+ Z( q3 `9 qQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
8 T  ]# g; }) M6 _•        Collaborative working style and excellent interpersonal skills
9 O' m* c  ]2 a* V! n•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
3 n5 W8 g, K3 H7 Z4 X•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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4 e6 {0 [" b, }How to apply:
  K9 D: i7 _9 ~Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
& n# R" _2 ?) N7 j; \Fax: 780-425-7467
9 h$ y' x; H* E& O" t; z. K9 BApplication deadline: October 29, 2010