Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

' w8 P* x& U# [& T$ k) U0 Z. {Job Responsibilities:
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OPERATIONS
1 A+ \# m3 j+ a* w•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
8 w, L. ~# V* a- E+ Q2 Y" s•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
' ?8 R! X( y1 Z•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
/ i* ]! n$ s- s•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
* L/ X) o) N, t5 E•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

0 `$ b/ _4 R( W: _SPECIAL EVENT PLANNING
$ f2 @+ D; M: I9 o' o•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
7 L3 j6 J9 R) `•        Provide feedback on volunteers’ performance, as appropriate
, \* a# x; h9 H$ l) `& q+ P% M•        Ensure Human Resource policies and procedures are adhered to within the department
* H5 U. b& g+ ]7 t/ ]0 t4 E•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
: A& _5 a. H5 u2 _( e: ]•        Prepare a regular monthly program report

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0 r5 S& C7 ?- {. A* o; p0 FFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
8 p: U4 r# A: [( t$ e  ~) Y  [) ^: |•        Act as liaison to the Y-Knit group of volunteers
/ B# U( q& ]+ l! l, J•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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- }3 }) w( f* d/ f4 xQualifications:
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- c1 H/ D  A5 b( f1 m•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
+ ~" N! K8 ~# Z# h9 G; r6 }•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
* q, u& J' @  l  a9 a•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
) ]9 x, J+ S* A. |- n/ Z•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

8 c8 z" \7 p# x2 ~* RHow to apply:
Please submit all resumes to the Recruitment Coordinator:
8 _7 K( ~' U- b5 ^/ b2 \Email: recruitment@ywcaofedmonton.org
+ F# _$ p' O% L5 M  uFax: 780-425-7467
Application deadline: October 29, 2010