Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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  S0 x% F+ k+ F& ]8 g1 i# EOPERATIONS
9 q2 Y$ @; N& B: \  A•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
- C6 O/ H9 {" c& L, e•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
) S# {5 ^) w6 v$ @•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
( s) Q! s5 A; e•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
& `& F# {5 ?: _& `* I; S6 T) @•        Identify and implement best practices in regards to volunteer development.
* D( x6 Z3 D& h, W•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
! W4 G3 x, V- `$ M& y•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
  u# o$ x% K6 |8 N, r•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
  U9 r5 F5 @* ^: j+ m- |1 Z" M5 O' f•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
7 _$ F' E, |( L6 K# R# [  L•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
& ^) W$ O. |7 u4 `•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
* ~4 F0 T; h- i& j1 d•        Develop resource and orientation materials for Volunteer Services
8 x8 @5 h4 d, T: ]4 a3 d( g•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
+ g. f' z2 \" x% ?  R•        Ensure the program operates within approved budget and be familiar with potential variances
; S, G  b1 ^( ?! }6 S•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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6 e6 y4 E! g" \3 g: q# g  A) TINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
1 x/ c' F+ O# j% {) i* z3 M+ N* u•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
# M2 Q. Y$ j0 f1 b1 ]: |•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
- V. P) W- @8 F) i3 O+ z•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
9 c/ M0 @" U0 d/ x# r7 R- z. _  T! T•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
2 H9 Y. |. ~5 [% q/ s5 |Please submit all resumes to the Recruitment Coordinator:
( Z1 R0 W8 ^7 E4 r: b3 E7 eEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
0 C* T: q5 n( f0 @9 u! tApplication deadline: October 29, 2010