Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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: ~! i/ \$ G2 Y9 G( T5 ^* qThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

* `* O4 b; O' T* k& sJob Responsibilities:

& K7 C! p+ F$ g* `* SOPERATIONS
. x% _5 o' o7 ~+ ?$ E  D* f•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' h6 ^! n4 S: S! E; h•        Assist in development and implementation of policies and procedures for volunteer services.
- u! o& |7 M- T: O1 T% Q" n6 e2 A•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
# G" a" m* x/ V. O' N* S•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
  I) v! e9 `' e, w6 ?, [, z- _$ J4 f•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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+ n: Y; ]/ Z* g- `7 F- rSPECIAL EVENT PLANNING
, d' L" \( I  t, _: m3 M•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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* T1 i5 B! B5 R; O/ rADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
( _+ n( D, t7 e4 s! _" i•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
# t1 O* P! l1 w, y' s/ S•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
$ w) w0 d/ e" a•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
$ S& c% \- S9 q# X0 w. G•        Prepare a regular monthly program report


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4 B/ ]0 a  X& N7 _. e) LFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
3 b+ h  Y9 N, w8 H  Y' J, ]& Z0 [•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

7 C" a4 r9 L- G, sINTERNAL/EXTERNAL RELATIONS
9 n/ `4 v# D  @3 O•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

2 }+ M7 Q: r5 K; JQualifications:

; [! V0 \) V. \" w, k; Y) ~4 n" L•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
1 t" U0 ^4 X, G7 e/ ~5 t•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
4 h2 o& j9 U" e1 X. |* l; H•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
& B0 ~. j7 @; L& i, i•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
# Y1 ?" T9 ~5 _( O5 s1 ^Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
# W' h3 }+ r- f' C8 WFax: 780-425-7467
Application deadline: October 29, 2010