Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

0 k( r* b1 k* h+ d5 WThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

# A( f0 y8 L  a8 o7 f/ {Job Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
3 l/ }/ v. ?; M3 ~& L& K•        Maintain the volunteer files and update the database using Raisers Edge
% c+ b  Z0 n6 R; n& X6 T•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
" u3 a$ u# o. Y4 ~# |/ f, S! R% C•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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$ L! E! L& f2 j, g8 CSPECIAL EVENT PLANNING
+ c7 k, ^/ R% x" a$ q) k3 k& X, v•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
) B  R/ }) a8 i: J4 v0 |/ ^•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
  v& Y. j* S/ `•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
, G4 @" G2 i1 W3 ]1 T5 }•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# p5 M' m) z. u, c. B/ l9 X•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
9 s8 n6 \  Y( k•        Develop resource and orientation materials for Volunteer Services
) V5 n& d0 {( j1 `1 T" }•        Maintain monthly and yearly volunteer statistics for reporting purposes
8 `5 E  C5 i4 f: g5 P/ Y7 r" A•        Prepare a regular monthly program report
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1 _# m: n0 g/ RFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
( P/ Z/ n1 c: d: w% L•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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* g8 V) U2 n2 B( }  @# [INTERNAL/EXTERNAL RELATIONS
; Y. O. E7 u, }* @5 F  L0 x+ ?# f, W•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
% u0 S( N6 m5 Y* x  _' c•        Follow up with correspondence to outside agency volunteers as appropriate
' Q% K- c3 E7 G•        Attend external functions such as volunteer fairs, trade shows, and special events as required

3 {, `9 d/ n" p2 {0 |, _Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
( Z1 o  Y$ s" B•        Excellent organizational skills and multi-tasking ability
  p8 F# S0 o2 y•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
! R* _$ h: U( b) {! _$ R1 r•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
+ e8 b, Y$ `. jEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
% O7 K! ]- o& H# i5 o. N( XApplication deadline: October 29, 2010