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Position: Hotel Front Desk Clerk (NOC 6435) 3 v; n# v7 Z, m% x; V- L5 n
Company: Delta Edmonton South No. 2 ( U, j1 E9 m( N$ P
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ R' N9 k0 V w Y# Z. wWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits , @% p: `0 i1 r" a2 a( M
Vacancy: 4
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Job Description:
; b0 }. v. t+ Q/ M2 T- Checking guests in/out 3 B5 y: @4 l& E7 ~* p
- Answering guest inquiries regarding hotel services
4 E& `/ \% C) i* a- Provide information about services available in the community and respond to guests' complaints
; T- ~9 D! m: Y+ q! c" f3 `- Answering telephone calls and handling/ balancing cash
' C+ l% n0 R+ P% @5 Y* {8 A2 x# ^- Balance credit card machine # i. K) |6 N' S
- Maintain an inventory of vacancies, reservations and room assignments
( t' P6 U) z( D% y b: V- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( M. T% u B+ v# J
- Present statements of charges to departing guests and receive payment3 I n3 e; m- H6 ^ R5 Z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
" o( C8 j+ o5 P: p" F" f- Perform other duties as assigned by Assistant Managers ! q& j7 e0 ^* z8 j
Skills/Requirements:( h: r+ C7 M- M; d, G2 F# E
- Completion of High School5 }; W# S/ ?0 Y2 I5 a# [9 I
- Strong English communication and interpersonal skills : n7 y1 O* I% f1 ]
- Good computer skills
7 x; O9 v# y% j% a- Must be able to work with minimal supervision in a high pressure, high volume environment
# u) H: {: F) v' W9 y' `0 T- Minimum 1 year experience, strong guest service skills $ c- c* ~& _# ^ D2 o
- Ability to work night audit shifts and weekends , d' i, t: b/ s% l6 Y2 P* _
- Emerit professional certification for front desk agent is required ; u) u4 L( C' K9 T
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Please apply in person or send resume by fax: 780-434-5298 # @: h- R9 {* ~7 q6 f
Contact Person: Heidi Crites
2 p+ s$ i- c+ b2 }5 i4 g0 Q$ M( w8 R' WTitle: People Resources Director |
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