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Position: Hotel Front Desk Clerk (NOC 6435) 2 e) {, R& H: M
Company: Delta Edmonton South No. 2 ) F: ]+ Q# q& r2 @: o [4 g
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
% N/ E, u% `. {/ G4 {4 dWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
. e+ A' N2 b$ S, EVacancy: 4 5 K) G- g8 S# e- [' k6 \( W4 x2 a
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Job Description: 7 q$ _9 M# W! `, o$ l
- Checking guests in/out 3 M; i* D9 T1 j9 p# c
- Answering guest inquiries regarding hotel services6 r! x( b4 f7 U& {# }
- Provide information about services available in the community and respond to guests' complaints + R5 O7 E' ? U1 y
- Answering telephone calls and handling/ balancing cash
8 c: G. M2 {8 `/ {! k) ?! _' i2 D- Balance credit card machine
. v1 m7 k* \+ E% I0 K' z4 a1 I7 W; k- Maintain an inventory of vacancies, reservations and room assignments
}! O7 d l4 f+ N8 R- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems % {$ l' y; @% W0 Q
- Present statements of charges to departing guests and receive payment
5 b o4 |( m; {+ s3 i q- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards * \' k' B( J M* ]
- Perform other duties as assigned by Assistant Managers
( s* l, I. t9 W! Y4 LSkills/Requirements:+ ^8 Y0 |+ D7 y; @; ~' q
- Completion of High School
0 M! r* E0 v) B* M5 P( y/ U- Strong English communication and interpersonal skills
l- {& M) k( H. ~7 w* h- O) t- Good computer skills " U, I- t9 E0 ]) R! ]( t+ f2 Y
- Must be able to work with minimal supervision in a high pressure, high volume environment: U+ T2 P! W) Y, |, p7 [
- Minimum 1 year experience, strong guest service skills
; l ~' i/ [2 d' h: l. W) ~/ o- Ability to work night audit shifts and weekends * Y6 c' V$ q9 ?: |; ]$ {# h- \
- Emerit professional certification for front desk agent is required
0 K8 D/ y! |$ ?* \+ ^3 ~7 e& E) c7 v& F0 v
, m! o, Y" O% j+ VPlease apply in person or send resume by fax: 780-434-5298
1 B3 I' j& n/ i1 ? {6 e. I2 E7 a4 VContact Person: Heidi Crites , ~" J1 E, D! y- m; O/ N
Title: People Resources Director |
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