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Position: Hotel Front Desk Clerk (NOC 6435)
9 F$ v J7 |+ {* [; {$ U5 k0 lCompany: Delta Edmonton South No. 2
0 v2 @! z1 V- L( L vLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 4 B' `; Z- g1 f' t
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 8 E) _' K" \& O! y' O* R
Vacancy: 4
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Job Description: 7 Z0 _0 A, H V6 i6 Z! t
- Checking guests in/out 2 Y9 N" j, r5 u5 D
- Answering guest inquiries regarding hotel services
! E2 x4 x6 ^/ T. S& y3 V- Provide information about services available in the community and respond to guests' complaints . A, x7 \/ k7 z/ q' l4 C
- Answering telephone calls and handling/ balancing cash 8 O4 S- M* V1 {7 X
- Balance credit card machine
0 N4 v! Z# W8 _2 v- Maintain an inventory of vacancies, reservations and room assignments & e# [% K. ~3 R b
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
. s* p! @: \% a0 |6 x- Present statements of charges to departing guests and receive payment
- L$ C3 a; ]4 R/ u, j- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards + V4 G3 H/ u9 {4 q+ O! V1 R1 ]
- Perform other duties as assigned by Assistant Managers
4 t0 L6 ~7 Q- O' y* \% e1 U1 w oSkills/Requirements:8 x3 q9 F6 M; {, l6 |0 h
- Completion of High School
; B6 I- w; H4 C" ]3 S! |4 A, {1 h( g' m- Strong English communication and interpersonal skills N7 E! ?+ V. o# o C
- Good computer skills
' l1 e- ^3 l) X8 G; ~ p- Must be able to work with minimal supervision in a high pressure, high volume environment! S$ T, \+ j% n
- Minimum 1 year experience, strong guest service skills
7 E- O! V- H9 R* s' r- Ability to work night audit shifts and weekends . S8 `2 n, |; }5 [6 D4 L9 y! ^8 j
- Emerit professional certification for front desk agent is required
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7 ?% Q7 [/ b. M, Z7 Q' TPlease apply in person or send resume by fax: 780-434-5298
# J: a) a& K$ E$ s7 bContact Person: Heidi Crites , O ~; d) u# w3 F& t9 n0 F' g
Title: People Resources Director |
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