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Position: Hotel Front Desk Clerk (NOC 6435)
4 j; S7 {9 ]5 ~. M" g P4 |) _Company: Delta Edmonton South No. 2
* o* z& v, e0 J1 D" M. xLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
( p$ Z2 M1 [, vWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
0 }. p1 v0 f7 H) d0 B7 kVacancy: 4 ! s5 l5 P. j6 v* B! |( {0 d
; V9 E& L* c) J8 X1 {Job Description:
" e) f: @: o+ [/ l. e! u6 |- Checking guests in/out 8 @" @! M$ k) y2 N% Z8 j6 A I
- Answering guest inquiries regarding hotel services
7 L; p7 r3 z: b- Provide information about services available in the community and respond to guests' complaints " }6 w6 t0 w6 v; v7 k& P; \% _
- Answering telephone calls and handling/ balancing cash
) {4 D8 Y( H' B! K w1 C& K- Balance credit card machine & h5 {" b. Q3 _' K
- Maintain an inventory of vacancies, reservations and room assignments - ?, p/ T3 H! M) d: [& Y4 {0 K
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
$ T' l& h9 M X- Present statements of charges to departing guests and receive payment
7 R& C+ J6 `. A7 _* @& g- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
4 r* n0 ^# a, ~3 Y) u- Perform other duties as assigned by Assistant Managers
% R4 B+ M5 U2 e M/ m0 JSkills/Requirements:
. F1 c. I, G. Q7 U2 J/ ~$ B- Completion of High School
8 m2 \5 A9 p' u" @ h& j3 }- Strong English communication and interpersonal skills / C2 g; E. W% O' r
- Good computer skills
# U+ j+ c r6 @8 U: C- Must be able to work with minimal supervision in a high pressure, high volume environment+ r6 ?. ?; q8 U, Q( Q. ~6 w4 }9 [
- Minimum 1 year experience, strong guest service skills
# i5 r- K' ~6 m0 q5 }, l E* ~- Ability to work night audit shifts and weekends
; l }$ k1 w! p/ r+ t& J- Emerit professional certification for front desk agent is required
- O% S' o C" `* B; w0 k. x9 o! t' I$ d* _5 O+ O7 o+ y$ [$ ~
, K3 j" H4 }- z- U/ b7 X
Please apply in person or send resume by fax: 780-434-5298 - K; s7 C5 V2 m S. ]
Contact Person: Heidi Crites , e7 U5 _' W! C. \# [3 s
Title: People Resources Director |
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