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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ' [. z( D4 }. {) x
Company: Delta Edmonton South No. 2 $ u* l: A0 T; R( j5 M; u, H, B2 @% [
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
2 y' {# k; C- L4 _7 t& PWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            . |% e+ J5 |& Z+ \2 ^* e
Vacancy:  4  
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Job Description:       
, R9 l, S! d: g* [; B-        Checking guests in/out ! @* Z- c$ C" M& u4 q8 \6 d0 n; Q
-        Answering guest inquiries regarding hotel services
# b  s& o6 \3 c# o4 E) g-        Provide information about services available in the community and respond to guests' complaints
- F+ v: y) p* |$ e" u-        Answering telephone calls and handling/ balancing cash
+ n1 m+ G+ o% r% k) W: n, H-        Balance credit card machine
& Q$ b6 `/ G7 H1 W4 H-        Maintain an inventory of vacancies, reservations and room assignments ) V5 Y+ l- r1 N' |
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
4 u' X& _% P8 c. U-        Present statements of charges to departing guests and receive payment/ p0 ?4 u7 c+ h
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 4 I7 g  I5 _" P$ t; S1 A
-        Perform other duties as assigned by Assistant Managers + M/ |) G* O$ g4 X; v) x
Skills/Requirements:
8 U# ?% U6 E1 x9 n-        Completion of High School1 t# x9 l* E+ P5 y2 {
-        Strong English communication and interpersonal skills   x, p9 B; A, t, ]* U. H. d
-        Good computer skills     
  s. n' \4 A2 }5 m- K5 F( c) G-        Must be able to work with minimal supervision in a high pressure, high volume environment& S4 Z6 i# l- x1 g; P, b) f
-        Minimum 1 year experience, strong guest service skills 9 \9 V- U4 H/ g* e" t
-        Ability to work night audit shifts and weekends : u! C! }9 m' S8 c8 {
-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298  
7 _9 L: j9 O* {/ f3 l" F7 gContact Person: Heidi Crites  
6 n# ]3 l4 F" ^" T1 `Title:  People Resources Director
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