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Position: Hotel Front Desk Clerk (NOC 6435)
5 J( V7 u$ `( wCompany: Delta Edmonton South No. 2 & `5 e# M& P) G4 b
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 8 {) D0 p3 r/ k$ w$ z! U" P% U
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits & u U A2 v. \( J4 U; F- s
Vacancy: 4 * O5 x& h, @' Y. A- P4 h4 O" k0 c
, f" q5 a* m! }# u3 I& s! N' ZJob Description: 7 p; ]" c! c9 h" V. K( y' j
- Checking guests in/out
+ y2 u' J: A' z; p5 _- Answering guest inquiries regarding hotel services: H+ c1 D8 Q( T7 D- _
- Provide information about services available in the community and respond to guests' complaints * ^( W9 a: z. b0 i+ ^( y9 \
- Answering telephone calls and handling/ balancing cash 2 E! h5 s& s& G# F
- Balance credit card machine
8 a! p$ V9 U; f0 Y( w- Maintain an inventory of vacancies, reservations and room assignments 9 n, S9 u/ @& J$ a6 |* t$ o
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( z% ~# i$ B. c& L+ c
- Present statements of charges to departing guests and receive payment
( Z$ m# |0 ~# ^6 h7 Q! G- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ( P4 {+ c8 q0 D8 p/ U
- Perform other duties as assigned by Assistant Managers . [; @9 Z1 [2 m1 j9 ~
Skills/Requirements:
% ?3 @1 t& ^ @4 |; q- F& b& P- Completion of High School
# r: O9 I) N$ E7 S o. D- Strong English communication and interpersonal skills
. l- A7 x) a- r9 d R+ _) d$ S- Good computer skills ) J0 |, i" U& u+ `3 V$ } m
- Must be able to work with minimal supervision in a high pressure, high volume environment! r3 D) B3 @( J( g. U, V' n
- Minimum 1 year experience, strong guest service skills ( R' W# I1 e$ S9 M
- Ability to work night audit shifts and weekends 6 B: E" o& N/ }
- Emerit professional certification for front desk agent is required 7 I5 [2 }- G0 Y
8 I% p* n9 T+ Q9 ?+ z
) t7 @! B/ {8 _Please apply in person or send resume by fax: 780-434-5298
" h; ]# `# b; w0 U8 k0 ^1 y% f9 vContact Person: Heidi Crites # z: P3 ]0 E, B4 J" R
Title: People Resources Director |
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