ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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  |$ I9 m& \* X: lPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
6 J& I' {9 l4 [+ ^2 n- aClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
0 l  C2 U/ U% ~! v; U. X/ }$ j-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% L# N9 ~5 j0 q  k; }) Q-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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6 M# V/ I' w3 s5 o+ EQualifications:
) G) L* j7 H- m8 {+ |-High school diploma or above, two years or more related work experience
, Y& j4 d  {6 q9 h-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
8 R& l3 T+ g; L+ |; q) aNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.