ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
! E, Q4 R! f* `$ l7 Q% a) f
Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
$ _5 R" ?, f( m  C$ xTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
# n( J* w3 [( p2 s* H: t: h) n8 n-Answer multi-line phone calls professionally, politely and directing the calls correctly.
2 N% D% v1 C; w/ T9 y-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
. j1 r! s/ p  ^- p8 N* h-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
, n8 ]* R& L; h-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
" c  ~/ I9 q4 W9 ?-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ `9 E# F4 y1 `  W& oNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.