ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
& g5 C% y9 }  C0 x4 b5 xClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
0 j  l4 e  _& [- _# ~2 X) `3 o-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
! Q+ n+ x& V8 i- M, Q, S/ u-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
8 H. }  i# c2 n# d6 n-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
' K4 a0 p$ n0 K6 z) G2 e' z& g-Exceptional customer service skills, ability to handle multi-task requirement
0 F9 @0 R0 |, T; r-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

0 b) n) F' j5 L) z6 ?2 A2 p+ Q2 tDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.