ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

! u  I' G9 u( _" `5 ^2 kPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
) K! s2 ^+ q' z% Q0 KTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
% `% K& R' z( \0 g% m& B-Answer multi-line phone calls professionally, politely and directing the calls correctly.
$ ~/ d  a% I4 P% z, {& l-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
6 H: U! M5 q- m, v5 z: V6 K6 g5 [-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

  U4 Y' L! g( u# q9 jQualifications:
$ I/ t, B: g# @0 `1 S2 O5 }6 ^- C9 o-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
5 c- n2 i  w& a- q8 Y0 E
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.