ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

2 N6 K' N/ d: Z4 kPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
3 p  T# z4 @- @' u; K) dTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
) c* [! z. W4 T" \Closing Date: October 5, 2010

Job Description
# z& t7 Y) Q/ _( |-Answer multi-line phone calls professionally, politely and directing the calls correctly.
2 b1 D5 e/ [: {. W8 ?( ^+ [-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
0 N/ r# V: Q5 g3 \5 V, ~-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
% r- h1 u* Q3 ~( _0 k8 P' b-Train and supervise volunteers at front counter or reception

1 A& v4 Q" ]# y  dQualifications:
7 W; }; _& `7 ~2 e; Q/ @-High school diploma or above, two years or more related work experience
- K6 A0 G7 f1 E. p# |-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
2 x7 |/ S3 C3 U* O0 O/ B6 _; j-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
) U' e! J, K. D4 k% a
7 B2 i6 M/ ?% R& O5 QDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
* r( T% {4 D4 C: g0 I: n- f, yNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.