ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
! G- C& O7 U5 ^' H" G5 N  ]- ?8 BTerm: 1 year contract
9 G( H1 ^4 J+ S; CHours of Work: Part-time: 21 hours per week
$ g- Q( x: [1 q  m. g" ZClosing Date: October 5, 2010

Job Description
% f  ]; s1 `2 _& J. w5 C-Answer multi-line phone calls professionally, politely and directing the calls correctly.
: \4 m1 v; \! F4 W7 s-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
' H* p& Y$ o% r( \$ J-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

1 U9 d* p+ y$ x9 X" }9 K4 V+ ^9 S2 ^, AQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
# j5 e" b& s6 h2 Z$ H0 n: z: t-Works well under pressure, ability to work well independently as well as in a team
8 K2 M  D- n5 X3 `; F+ e: A& p-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
! e' r1 j: K- ]7 e( ~* ^. O0 p. U" a-Requires police security check at the expense of employee and child welfare check
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* s+ _2 F5 P. IDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
1 s, n5 `1 l! N2 d) |' O' qNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.