 鲜花( 8)  鸡蛋( 0)
|
01。
- V' ~4 ~- \8 g& Y* ^5 g$ I& N) N" {7 B' q' c5 P p
Position: IT Small Systems Specialist
8 u T2 i' y' u: XReports to: IT Manager
. K- W; Y V9 q; f: ^( B+ H, }. xLocation: SYSCO Edmonton
" A% q0 h9 k c' p: e+ [2 |& C! r6 x& V8 F4 @% K: Z- d
Position Summary:5 l) c. R; b) N/ U7 w& ? W. `" q
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
& L q# ~% S2 C+ B0 o: @8 N: h2 d: m" [/ Z8 V$ h6 _+ M6 m, N
Responsibilities:
$ @" m$ B8 V( q. w§ Provide high level of customer service to internal customers, g! K( q* Z% v, @/ F, ^4 [0 n
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
5 o! `1 m9 |) d: D§ Hardware and software installation, configuration and implementation7 k7 `! ?$ @' \8 X
§ Ensure software and hardware standards and other policies are adhered to at all times* S! V% G0 L& |* \2 s$ i
§ Liaise with Corporate IT Helpdesk
' I. X( G3 V/ Q( z! o& J! @3 E1 d§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert$ a2 Q1 I% X, R# J& \$ ^/ l
§ Develop and maintain good working relationships with internal and external parties5 N) a' F6 t' \" H# j
§ Special projects as required( N1 s# Q- w9 y T, H
§ May be required to provide after hours pager support for emergency trouble calls; v# y& l1 \$ v7 @& K, A
$ H( s. `9 x% C' k" rQualifications:+ y2 _1 z3 t# A) P) D# Q
§ University or College degree in Computer Science and at least 2 years of related work experience
( l! y) T- N6 w9 {7 k/ @; w* o§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
2 \3 T9 ~4 K3 X- N+ o% L§ Fundamental commitment to customer service
1 m: I: U3 c" g; z# C; f% q1 b' {# v§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues' y9 O$ p7 s5 p, t; g- @- o1 {
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
6 h( e. a. q2 a§ Experience installing, supporting and troubleshooting client desktop software& J; v& Y; [9 P3 n; }6 ]
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems4 {2 A4 D/ a6 w! N0 Z8 }: ^: M
6 W1 F, h. R6 d
Closing Date: September 16, 2005
8 q0 `, H# d; Z- V: e& f# |# `/ p# [$ g+ ~/ B7 Z' b
Interested applicants should forward a cover letter and résumé to:
) p8 P7 |" c7 n, YBeverly McIntosh, Human Resources Coordinator
7 I2 z5 p6 O0 b, I$ \6 }Fax: 780-451-3546/ n- K! g7 l& J- Q# \+ p# G
Email: HR.Edmonton@sysco.ca
; b/ ]" |1 S" l' ^
8 z# s9 X* H' V- d02。. B) p" A2 `0 N2 g0 \6 S1 ~. E
# t3 e! ?: I4 r, k& C. ?" X
Position: IT Manager $ w$ r5 O2 c. H- f9 N" i
Reports to: Director of Finance & Administration
# W2 O( `4 \% P0 T1 Y* E% s/ f2 FLocation: SYSCO Edmonton
7 d4 T% J* a, p, i& B, g F
1 T A8 d4 \7 m+ M7 hPosition Summary:* V3 H- k$ y0 u5 q" I4 Z
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). # Z8 s% U* D) F9 w6 r( [
' }! L. X+ y8 {' w5 F
Responsibilities:% l& {4 K/ ]/ k$ h# Q
§ Manage a stable local IT environment ; q5 a/ n# v3 t; i Q# g
§ Manage and coach staff in IT group
G7 o& G. x/ f§ Oversee and provide small systems technical support
$ ^) O4 i7 D# \/ W- ]. c. @3 [% b§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives- N$ v$ I1 C& R
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports6 C. |* {! e( R( ?
§ Hardware and software configuration and implementation Z( H# ~& e `" t Z4 b9 R- `
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
2 Q. n! ~* t% z§ Ensure software and hardware standards and other policies are adhered to at all times
8 O+ c: D* ^# p6 F% y6 }0 w0 X§ Perform network administration at the domain level; managing user accounts and network access
) a) m8 i: g3 v§ Develop and maintain backup and restoration procedures
7 i3 ^% x3 W6 ^: c/ z§ Develop and track IT budget as well as IT capital spending plan
@( x: X1 Q) v& r§ Liaise with Corporate IT Helpdesk) u1 w: n. D2 _( R9 K, k3 [
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
. n- U9 A P" W X3 a% J# ~- z: H§ Provide technical and procedural recommendations to management' S! d5 Y- J6 q$ R
§ Manage user ID request and approval process in conjunction with Director of Finance; @8 v& n1 [2 b; X2 m
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
2 R. j3 J" @: ]+ B; ?§ Coordinate and support end user training
: F6 B4 |4 s/ u z* n§ Develop and maintain good working relationships with IT related suppliers and service providers3 G4 M2 C% H( a
§ Collaboration on development of internal intranet and external website maintenance. m4 b/ V, O2 G2 Y6 [
§ Manage all printers in the building9 s M4 ^2 ~2 F# }$ d$ D' F* }
§ Special projects as required
* X) q) {8 T, `* f$ T§ May be required to provide after hours pager support for emergency trouble calls
r+ L# C. k3 W5 W4 |/ @- a# ^7 h5 ?5 z
Qualifications:& i8 `6 u; i* Q* _5 s2 C/ M
§ University or College degree in Computer Science and at least 5 years related work experience
! s" Z$ ?. d5 c* z( [$ H! F1 W# I§ Excellent leadership and organization skills) s: j, V, t( e& J3 l! V
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level. b& h0 U* d8 v$ B2 l- w7 O/ G
§ Strong interpersonal skills with the ability to communicate at all levels within an organization
* O$ L, j% W! u1 l§ Strong small systems technical support experience
' P; t; l0 x) E9 H$ b; F7 H0 L§ Fundamental commitment to customer service and process improvement7 o1 u) J: R: ]2 \6 G* o9 v5 g
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
* Z- Q9 q% ^# U s# o- a) h8 t. f+ }3 }. i+ w1 Z E7 ?( ^1 m
Closing Date: September 16, 2005. h! |8 I9 L+ p. V, B0 f+ C) p
9 V: [' ?# i, h' m
Interested applicants should forward a cover letter and résumé to:. U- m& B/ Y2 _" \" g9 q: g0 B
Beverly McIntosh, Human Resources Coordinator
2 k ~! H4 e: W! iFax: 780-451-35461 p8 }# Z8 A G) y3 |2 ] Q3 o3 b
Email: HR.Edmonton@sysco.ca( H4 f, n: e/ l9 M1 R
0 X5 V u o7 f转自华枫论坛 |
|