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Position: IT Small Systems Specialist
x: }) g5 R0 L* ]; ?7 yReports to: IT Manager
. Q8 ~4 s4 P% f8 f( lLocation: SYSCO Edmonton+ |5 U6 i) p0 k7 T; o
9 `( }9 D9 o' l1 ^6 d; RPosition Summary:- t# `# u' Y5 r* Y- V- Y
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.) w$ N/ y0 ]5 E. \/ S/ m$ s
0 p8 I& i6 F/ u" n/ Q0 XResponsibilities:$ g2 M; j" k1 I
§ Provide high level of customer service to internal customers
* L' r6 O- c3 G& a§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
9 [& s" O5 S# C0 I§ Hardware and software installation, configuration and implementation+ a( y0 d( a) z% r
§ Ensure software and hardware standards and other policies are adhered to at all times
% W/ _+ _( Z+ m§ Liaise with Corporate IT Helpdesk
- K( ? N! y8 `/ V3 I0 \3 i§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert X, x; L% B+ I9 z, C' L) T
§ Develop and maintain good working relationships with internal and external parties
! V( L9 K; f/ y* }; K§ Special projects as required
& _3 }1 f L6 L4 B: B$ w3 [§ May be required to provide after hours pager support for emergency trouble calls
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7 E1 c, f/ z( Q$ iQualifications:
, P' O5 w2 [6 s" p) z7 I/ r§ University or College degree in Computer Science and at least 2 years of related work experience2 P3 {7 V, K( S
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision" b2 ~ N) q; t/ T" Z9 B
§ Fundamental commitment to customer service
+ a& d$ T( ?' v4 w§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
3 L P6 m( O1 ]3 G§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware& s' b# \) ? l8 R M
§ Experience installing, supporting and troubleshooting client desktop software
( |! Z; h# e* o§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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4 K/ l2 M3 S* q& v; ?* yClosing Date: September 16, 2005
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Interested applicants should forward a cover letter and résumé to:
$ \% W: y9 O! qBeverly McIntosh, Human Resources Coordinator/ A$ f* e5 v. n: k
Fax: 780-451-3546 n* Y1 S" q' Y7 C
Email: HR.Edmonton@sysco.ca
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) k2 y1 e0 M0 E: ePosition: IT Manager y: H6 D* f5 D% R1 z y# N! o8 q$ m
Reports to: Director of Finance & Administration 7 R3 k! ~' u! J+ ^, I2 f5 A& H8 p
Location: SYSCO Edmonton$ W. \+ v, Q1 F8 Y
- K" t, | F3 VPosition Summary:, |* C, {' ?1 i8 v- \
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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Responsibilities: | s" D% M* [* {7 t
§ Manage a stable local IT environment ' ~. \/ K2 ~6 M1 s( e3 F
§ Manage and coach staff in IT group* H! g5 ?# j' ~3 @4 C! J
§ Oversee and provide small systems technical support) }" |7 c- a2 a& i* x( Y( S
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives% o1 g. y& i. J4 C/ }/ Z& Z4 t6 {
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports% h- p/ [7 y2 N# x* [2 M% x
§ Hardware and software configuration and implementation' c. g1 W& q; u8 i4 S: l
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to2 f2 h/ {2 p4 O# w2 [
§ Ensure software and hardware standards and other policies are adhered to at all times
- E) t' t- H1 @, L( R. D7 C0 M _§ Perform network administration at the domain level; managing user accounts and network access4 a& D; e9 w2 {+ m' J# L
§ Develop and maintain backup and restoration procedures1 b m" y' I9 N
§ Develop and track IT budget as well as IT capital spending plan
4 g2 s: _& z0 l0 J3 z- `; j§ Liaise with Corporate IT Helpdesk. c. ]+ y; D* G2 r, x- \7 z- G
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
' B. d% e. ?" \§ Provide technical and procedural recommendations to management
+ _) y7 h) {, }* c- d0 D4 H- }§ Manage user ID request and approval process in conjunction with Director of Finance; r7 ^7 r: p: Y7 g7 x% K7 Y
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
4 V* [* r! B8 o2 c' k5 B§ Coordinate and support end user training# u7 E( _* _( E- b. q- _
§ Develop and maintain good working relationships with IT related suppliers and service providers2 p+ S: N6 E4 I% c" i: f, Q) s! N
§ Collaboration on development of internal intranet and external website maintenance
: j' p0 T4 s" i§ Manage all printers in the building
* f9 l" @4 I7 Q9 a§ Special projects as required
$ v4 W. m3 A8 F4 H9 w2 Q§ May be required to provide after hours pager support for emergency trouble calls* q2 {* l* C w5 [! E& y+ ~9 L& @/ K
b: n L6 g7 T( R( w8 BQualifications:
& o( u9 O) c& H0 `: M/ d§ University or College degree in Computer Science and at least 5 years related work experience s3 K% D. ?" }5 Q% ~
§ Excellent leadership and organization skills# s5 H% ?& u3 D( A: i" e- f. C) ~
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level2 r* L$ ~+ }9 J, t% G
§ Strong interpersonal skills with the ability to communicate at all levels within an organization
+ M3 T: ^' [% c$ z& I0 o/ ^7 C§ Strong small systems technical support experience
" ?9 t/ R- f# Y! b" C3 L# I* h§ Fundamental commitment to customer service and process improvement
8 y2 w; g# H7 ^* u+ b1 H+ F3 Q4 U§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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2 [9 f6 O% g+ g; h! }! G/ dClosing Date: September 16, 2005
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u1 w( I5 |2 o9 s1 PInterested applicants should forward a cover letter and résumé to: n% ~- Q# o6 M P
Beverly McIntosh, Human Resources Coordinator
$ q* i7 W7 ~' |4 `( `3 S/ O; V6 \8 wFax: 780-451-3546" B/ v2 G+ ^; r5 h% v; @$ {
Email: HR.Edmonton@sysco.ca- R' n: f9 n# g: G
5 g0 V& Q0 K" H' ]转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
