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0 m4 W( g J* |* J- [- C# u8 @) h! |Position: IT Small Systems Specialist
- b4 ^0 J' k8 [) T) qReports to: IT Manager 6 O% H! [7 m" ~# a; _! X5 `
Location: SYSCO Edmonton0 h7 I1 l6 I+ |1 e/ i; P! E; z
* l. O. x6 X7 U) \Position Summary:
) [9 q& s' G/ e+ X( B3 u: X! OThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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1 N3 c+ i/ P5 n8 S# m+ n& b% s* W uResponsibilities:
1 r: _6 u+ h" O6 s+ f7 B" e( U§ Provide high level of customer service to internal customers+ u! h/ r+ ]4 c |- n$ `' @
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
, J+ _. M2 @4 J$ [§ Hardware and software installation, configuration and implementation
, F' e' Q2 s* w( h" c§ Ensure software and hardware standards and other policies are adhered to at all times8 M8 S9 Y: }! w, S8 h
§ Liaise with Corporate IT Helpdesk
2 s0 u% a y3 P- `0 H5 F§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
$ S( J$ P' {; T§ Develop and maintain good working relationships with internal and external parties* C6 t- x/ J% n0 Y6 Y W$ W; W
§ Special projects as required; v$ L% M9 A! }4 ?2 M. A
§ May be required to provide after hours pager support for emergency trouble calls/ i% q; t: n- z' X/ X0 v1 U
( N1 \ J5 Z$ g7 q2 d+ @Qualifications:
5 W& P/ ]9 J6 P; c9 t§ University or College degree in Computer Science and at least 2 years of related work experience3 L: y3 v9 [1 N
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision& a7 [. M6 @. T3 \3 N' n
§ Fundamental commitment to customer service2 R/ u3 Z% r) U8 G7 o8 J% H* H0 Q- w
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues) @0 A0 k$ u8 E2 M% q0 a
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware9 g( ?" U; Z7 j: j7 S
§ Experience installing, supporting and troubleshooting client desktop software
9 ]1 _# P2 q' K§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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Closing Date: September 16, 2005# H" G1 U% L6 [$ O: L; m
" W9 A7 p" b0 _ R1 fInterested applicants should forward a cover letter and résumé to:8 T7 S1 F. v( C0 A' V* `6 w- m+ Z/ {
Beverly McIntosh, Human Resources Coordinator
3 [" r: \3 X$ g# A9 m6 lFax: 780-451-3546: Q) l0 y% ~+ Z
Email: HR.Edmonton@sysco.ca
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Position: IT Manager
8 n/ a4 }4 v; o" d1 B! ?. pReports to: Director of Finance & Administration 8 x7 `, T7 h) r: E. \4 Y) e
Location: SYSCO Edmonton3 W4 I( \4 Q/ Q9 y: |3 }4 _
1 ?9 h8 l2 l# N) t7 S- ]: HPosition Summary:
0 R7 p0 J' v/ s8 }5 A' [The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). 7 p) Y* P! T/ X; {4 f
$ p! o' y: G$ F/ M. v3 j% TResponsibilities:
7 N9 u5 D9 I0 N' j; n3 h% A1 Y$ W§ Manage a stable local IT environment
/ U) r- J# O# O$ ~/ Q: g6 m: |" U1 A§ Manage and coach staff in IT group
. S3 g5 d" ^6 A+ h* k/ @§ Oversee and provide small systems technical support
8 o$ m" m7 _: a# f§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
, j( Z8 `) ~2 F8 U4 l/ i1 w§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
, r3 k: i+ n$ ~; _( I. x§ Hardware and software configuration and implementation
5 m' S( L5 w& y" b§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
5 [8 X5 n- |$ e7 b2 \# l; {§ Ensure software and hardware standards and other policies are adhered to at all times' {# c, V/ @0 h" r
§ Perform network administration at the domain level; managing user accounts and network access
) v% @) M/ {9 J§ Develop and maintain backup and restoration procedures
3 M, l5 G& U: k4 R§ Develop and track IT budget as well as IT capital spending plan6 x# k4 t: b! o. v- V5 K. y, `
§ Liaise with Corporate IT Helpdesk) y3 v6 A: L$ J: ~$ D
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert4 |: t% \/ A3 i& O
§ Provide technical and procedural recommendations to management D( Z; l+ B0 M( j$ y" K
§ Manage user ID request and approval process in conjunction with Director of Finance
[9 t0 d2 @( i§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
0 p) F9 r: { A( ^! O. U§ Coordinate and support end user training& X. f1 }6 n' w8 M# G/ o4 {8 F. m; {
§ Develop and maintain good working relationships with IT related suppliers and service providers Z: m: ]+ V N
§ Collaboration on development of internal intranet and external website maintenance1 Z" z" Y# q. M* b" w6 p
§ Manage all printers in the building
0 q. D. s, E, B§ Special projects as required
1 ~4 U" c( e: V) q0 @§ May be required to provide after hours pager support for emergency trouble calls" G1 D" K f5 x4 N
$ Y# R& `) y/ {8 O0 @) MQualifications:
1 p, }/ Q2 k' z, X1 ?§ University or College degree in Computer Science and at least 5 years related work experience: h9 w& p% P3 }* w5 o
§ Excellent leadership and organization skills0 }2 d% u- R: Z5 j
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level
3 X. V& h: {) O ^: u1 s§ Strong interpersonal skills with the ability to communicate at all levels within an organization
& A6 N( F3 B, C$ @" W0 D; ]/ U f+ w/ o§ Strong small systems technical support experience! q: H3 c3 n$ p6 K* G
§ Fundamental commitment to customer service and process improvement% l8 K9 M+ l5 D, {' t" r$ n, ~4 ~! t
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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Closing Date: September 16, 2005
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Interested applicants should forward a cover letter and résumé to:% }9 U" s" f; C( M& w
Beverly McIntosh, Human Resources Coordinator
1 _/ z5 ?# R0 f lFax: 780-451-35469 O, {- } A) I v# T
Email: HR.Edmonton@sysco.ca) ^8 Q6 Q- q) ]- t# b
0 A) f- E9 {+ H转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
