Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

3 X) J8 @6 X; n/ K* s, |, Y: Q. NJob Duties/Responsibilities:
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$ T) K9 f8 w5 N/ {Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
  n1 I: y# B# G7 z" w•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
4 s: R* f. I7 g" [•        Receive sort and distribute mail and packages; post outgoing mail
" t" {2 A; C3 ^$ u, z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
3 m6 N- P! R& @. S( f: [! x3 `) K+ q* r•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ v5 k' G  X  d•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
, T6 m: Q" ?3 }6 K4 P9 K& f•        Assist Business department with weekly bank deposit and processing         payments
2 h0 |' P. @. Y5 |/ D•        Assemble and forward information packets as requested
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4 B/ }: K% [$ B* z# D% TRegistrar
1 x0 w+ r! H' [! }* D•        Accept and process registrations for participants or attendees at various special events and staff training
0 y& C4 x4 U* G* e' @2 C5 R•        Process payments for ticket orders and registrations
# C' l9 l0 S' I( _/ a•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
' T# k) n- h+ }3 z% a•        Skill in Desktop publishing is an asset
/ q% {- x( D/ d9 m/ Z% r; F•        Excellent verbal and written communications skills
6 Y& D6 f8 ^+ K5 f1 K7 Y: }•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
3 W9 c7 A! N$ {; r! g5 A•        Strength in multitasking, prioritizing, and meeting deadlines
, o$ D& E6 V9 h( v9 H•        Able to work independently
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Closing Date: July 13, 2009
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0 v9 L) y& m  `9 O) M# h4 wPlease forward your resume to:
. ~3 s9 r( @6 e+ Y, S" ^YWCA Edmonton
! f( q7 T: B: S+ Q- N& M3 JRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org