Receptionist

又见炊烟

Receptionist

4 ?% P# V. B8 h( n$ L3 d1 ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
) b$ W- X9 `3 r: M: [6 f2 a
Job Duties/Responsibilities:
* {8 e+ s, a) _( }6 Z
Reception
5 n1 d; ~/ G2 q2 M( m- }•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
1 l& z' Y4 L! |4 H7 J•        Oversee Y-Knit program; provide support to its volunteers
% z/ ]+ |3 y8 j: M1 Y; p$ u) M
0 s* K9 j7 m8 Z7 |1 cAdministration
! [+ E' X1 L$ p. i•        Receive sort and distribute mail and packages; post outgoing mail
5 h" y8 t; R; [, m7 D•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
3 _/ g7 d, j- b* T•        Assist with task management for administrative volunteers
" |& E/ p$ [. E# h•        Create monthly staff bulletin and prepare for distribution
4 ^% x) _$ K4 U7 i4 K( E. U•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
7 l! ^$ O+ u1 [& u' S& B0 F4 e0 S* b•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


% T; m# R6 T& R( U; yQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
9 r( d6 \; u3 y3 ^$ m•        Strong customer-service skills
9 }: O% {2 {# Z/ t. s: L. F& A•        Strength in multitasking, prioritizing, and meeting deadlines
% a9 [2 Q/ ?3 Y$ j2 N9 @•        Able to work independently

! _3 J; E! s$ Q2 y) f$ f+ QClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
4 j) I! m  s, @100, 10350 – 124 Street
Edmonton, AB
6 g8 h, q+ M5 ?! MT5N 3V9
; x2 ~, B/ H+ q& ~
; E, t+ a* s8 P' D; ^E-mail:  recruitment@ywcaofedmonton.org
% R+ ?9 A7 S# b$ b- i. c8 O) o7 PFax:  (780) 425-7467

Telephone:  (780) 423-9922
$ ^) K$ n# V/ \; g, I3 T
Website:  www.ywcaofedmonton.org