Receptionist

又见炊烟

Receptionist
- G' @* ^- e( u! X' J! h
2 p. L0 h! {- ]* ^# GThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
* c! K; i% _5 r! x. ^! {+ ^! y4 K
Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
1 W& n9 o- T% d- E) y, B8 E•        Oversee Y-Knit program; provide support to its volunteers

' \! J  @3 m5 H$ C# K% EAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
" |$ @) y4 x& y: V1 p•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
3 q4 \) t' ^! e5 {3 K•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
5 ?' n: u8 y* T0 `; c8 h•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
: [8 m9 A# Y) A6 {•        Accept and process registrations for participants or attendees at various special events and staff training
- U0 y, b5 r9 a6 f5 R! Q•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

+ P1 u8 [7 u, v; B
+ A  |1 e! i/ r$ Y. T1 FQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
, ^' b: O  D1 D" \5 A! [•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
/ j* F9 A/ K: v+ J7 u$ d•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
6 |% c; n( o) y, V$ Q! ?•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
7 s6 f( g' S! z" O2 t0 d7 P•        Able to work independently
! I9 }5 o' e3 \- u" x; {. `
Closing Date: July 13, 2009

  c6 X0 X; Y& _5 @Please forward your resume to:
0 l  `$ D) c2 }) ]  b8 H8 g3 wYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
6 O0 [% J& l' r0 g6 `0 m! wEdmonton, AB
( @8 N% _4 d( ]+ o9 OT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
7 u! J$ x$ P& i$ EFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org