Receptionist

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Receptionist

9 d% S0 w/ j7 ]. q  ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
6 D: J1 R8 `0 L6 ^- g6 K! {* I1 M9 y•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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* s$ C7 y  L7 S3 C+ ?Administration
•        Receive sort and distribute mail and packages; post outgoing mail
, o6 Z- ~- X5 z4 S  Z& n•        Sort and distribute mail and deliveries
' B; u: O) r- i•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
) @/ l6 ?1 x- a. f•        Assemble and forward information packets as requested
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Registrar
. c& {4 y# r( K/ n1 n•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

, |9 i* a! C; z5 M* n•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
8 U/ |) G: @6 x+ |/ Y" f! \•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
% Y$ h! j9 T3 J( r3 N0 K4 R•        Able to work independently
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5 p+ k; t6 F$ {7 O) mClosing Date: July 13, 2009
5 C3 K1 z" N+ _' b: q- f
7 g9 j* K+ l& H1 y9 T  s+ p9 [Please forward your resume to:
8 o' q" ~: {$ p+ xYWCA Edmonton
* z6 V; E# o: T5 n6 ARecruitment Coordinator
4 K: `9 S! M7 T$ K- L. g+ F+ \100, 10350 – 124 Street
  g3 |0 _0 Y4 ?; ~Edmonton, AB
T5N 3V9
9 Y* Q* F& q( W! e
E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

# a5 j% f* j* Q* vTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org