Receptionist

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Receptionist

' \' v2 f" ^8 }0 e& ^' ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

) g2 j, v( g0 b' QJob Duties/Responsibilities:

Reception
3 V, Z2 J) T3 T  E4 @4 A•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
+ c: P, R. H4 i! B0 f# U( s•        Oversee Y-Knit program; provide support to its volunteers

& O# m" r/ d  y/ \7 FAdministration
) x3 \& U7 K, q* f# O: E•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
- s, F2 X  j6 A, A$ l1 g& Q•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
  T: `" y( i' E2 X" r8 g•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
  [" k( c; B, ~, @$ r" m5 P•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
6 ?/ N% I7 b4 C% a% M
8 L0 C$ e( I" O- w2 y) m+ [Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
+ {/ S5 ^( m% S7 k•        Process payments for ticket orders and registrations
8 @9 @4 `: W  K$ A•        Assist YoWoChAs Outdoor Education Registration as required


& C2 c0 p$ h. i+ l9 @  pQualifications:
$ @6 w" M; P( v' Y2 H* [
•        Minimum 2 years office experience in areas related to office reception, and office procedures
: x: S: \8 T1 Q•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
  r' B+ l/ L: e( H, M& S. E•        Excellent verbal and written communications skills
& j& N& S* J& s9 K; O% K•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
$ @  a& D0 |# z, b: V4 h9 V) r•        Strength in multitasking, prioritizing, and meeting deadlines
+ ?* p8 }* m, z•        Able to work independently
& f% u, f5 F* Y; x% }
+ b' v* t) T$ zClosing Date: July 13, 2009

Please forward your resume to:
5 r# K/ E! B4 }YWCA Edmonton
4 `* f  F) e' }. T' f. HRecruitment Coordinator
100, 10350 – 124 Street
# B2 u) O& i" U3 m5 G" ?Edmonton, AB
7 P5 B8 t' p2 IT5N 3V9
4 A0 t4 K: T/ D8 D" h; e8 F
% h- V2 Y& v1 M8 F" s6 c, _4 ME-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

: c, p- O! H& B% Q' ~! x; O2 l! iTelephone:  (780) 423-9922
1 [' {# B; r) O/ f
Website:  www.ywcaofedmonton.org