Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
  D* a# X& N& y+ ^+ L* KLocation: Edmonton
' D2 j2 ?9 M  ~. I7 P3 }Duration:  
  q3 {8 p- S/ DJob Type: PART TIME/FULL TIME
, u$ d+ j' f" p4 z+ [Positions Available: 1
! @+ ]3 x! x& e/ dHours per week: 25-40
! N( x, i( J; t; P4 ~Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
8 V- A# `4 t; N4 QRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
- Q4 p. |( _9 O$ g' LMax:        

2 C( i  r( h9 P/ `# P$ u% HApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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5 E7 {; P9 T; ZEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
2 P0 W/ U8 a6 n1 w4 q; g$ \Postal Code: T5J 0N5
Web Address: http://www.telus.com
; G# Y) _- t9 B% S, l7 d/ tContact: JONELLE PALAFOX
; c) ~" y  j& s9 ~, @% A3 o4 BContact Title: RECRUITMENT COORDINATOR
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, H+ J6 W8 j% iEmail Address: