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Position Title: Help Desk Analyst (ADV114) ) O# _7 ]. q3 m* r
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
' f$ W5 G8 U3 X0 pQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
& ?9 _- {" J# Z1 e' B9 n# t8 O/ ~' aLocation: Edmonton
1 z7 T6 x- m1 c2 ]Duration: . @/ Q+ i" d- j. |$ ^# w
Job Type: PART TIME/FULL TIME
/ x" ^7 i6 t5 UPositions Available: 1 # }# ?* F, k& |+ M9 K9 a
Hours per week: 25-40
, ^6 a' \$ L$ n Q7 NPosition Start Date: Immediate Opening , U/ q2 z6 E2 [/ v
Application Deadline: Jun 30, 2005
: e1 M$ t3 r# V" @! a8 W, vRemuneration: Salary/month -or- Hourly
: T/ w* n7 u- C2 v' x6 WMin: Rate: 15.74 * z0 H0 {5 p! H+ _6 v) B( Q. X9 s
Max: 0 c A* V8 T* B$ J5 c
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 8 C; x& ~' C: Y: r0 j
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Employer: TELUS 4 Z- k5 M) Q9 n' I
Branch: HUMAN RESOURCES $ z1 b8 h4 A0 T4 h- ?2 V" K- T
Address: 1N - 10020 100 ST
+ z2 j' A9 E9 F3 e1 U) s( y% J: LCity: EDMONTON 3 d* O0 Q4 m/ r( S
Province: AB
% s H9 w$ N: s& mPostal Code: T5J 0N5
) g5 k( J! J5 R/ ~6 q1 C( J0 eWeb Address: http://www.telus.com 2 t% H# [# _. n- _& q0 F) a+ ?1 Y
Contact: JONELLE PALAFOX
; J3 a/ I" f+ ?1 j! rContact Title: RECRUITMENT COORDINATOR
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