Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
& D, M# O5 w! O& W2 LJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
4 O9 G' m0 u4 X& @/ g+ G- U# d  iLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
! }) D( v9 h. u, h; m1 U3 XPositions Available: 1
' @7 h+ r/ R( w8 w6 lHours per week: 25-40
" ~$ j, C. r3 ~+ E. i$ KPosition Start Date: Immediate Opening
5 f' H4 q- ?+ w. z( i( Q, u5 R) fApplication Deadline: Jun 30, 2005
9 ?$ T8 E. x8 h: S# KRemuneration: Salary/month -or- Hourly
. [1 F: a% ?% d6 ]) i; rMin:    Rate: 15.74
6 Q3 t' R8 h. K* ~( N+ ZMax:        

& K5 P! u& `. X7 x0 z: [Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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$ B" Y& @+ j) p8 X9 L' TEmployer: TELUS
. J; o. t, H" V( l1 x/ f% Q, lBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
" s) d& s/ |- M; E2 UProvince: AB
5 I$ i( E% {' y' e4 h+ e- {3 @Postal Code: T5J 0N5
1 T' G% i4 q' NWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
& N) U+ H/ U* a2 p. _! j' e9 ~# _Fax:  
Email Address: