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Position Title: Help Desk Analyst (ADV114) 2 _3 e+ V* B7 h9 [' \
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 2 M5 B6 s0 H# n" ^% l$ y4 G
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
& p" u8 { V' i: r: j: TLocation: Edmonton
. |! O" ^! H* q8 e5 M. aDuration:
! u. ` j! X0 C6 A, lJob Type: PART TIME/FULL TIME
# O. n5 c; w6 s3 |Positions Available: 1
3 l7 \1 X, t3 t1 }4 z- e% n) T7 YHours per week: 25-40
- r2 T$ D$ _. {. ~7 nPosition Start Date: Immediate Opening 6 A6 }/ X3 E W0 [
Application Deadline: Jun 30, 2005
5 L) |0 Y( K) vRemuneration: Salary/month -or- Hourly 4 G6 w5 h+ y2 r. T0 I
Min: Rate: 15.74
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
% W8 H9 b2 `! s2 vNotes: 4 ~, _. j0 e9 U: Y
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3 r; Y5 U0 L+ y, Q6 q2 cEmployer: TELUS - O! ]& q. f: \! J
Branch: HUMAN RESOURCES
9 S) P2 ]' A) P T- z4 F( FAddress: 1N - 10020 100 ST 3 I; s: Y( f0 A+ y" b0 _9 E
City: EDMONTON
% P4 f c4 |2 C/ B# @Province: AB % s0 C- C$ H |( h2 ^& `
Postal Code: T5J 0N5
% M2 X9 |5 Y( g: b( ]Web Address: http://www.telus.com
& C3 `9 _2 \( x1 C7 l, aContact: JONELLE PALAFOX
/ X7 R5 W2 a0 Q4 X& }6 _Contact Title: RECRUITMENT COORDINATOR 7 O. P, u4 C, U: ^. i
Fax: 7 G4 s5 {5 [' J1 O
Email Address: |
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