Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
0 i! J1 Q& G, A8 Q, D7 fDuration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
* {. N/ B% L5 u' X- ]7 D, s' G5 UHours per week: 25-40
Position Start Date: Immediate Opening
! s7 J  D0 j: o* `. a% W3 y' ~' tApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
5 d! i3 ?2 A: b/ w' MMax:        
1 e3 Z; k- I8 }$ d
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
8 k& i8 T" i# H8 c2 i" P7 @Notes:  

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Employer: TELUS
1 R  b7 v  h- x2 T. O+ oBranch: HUMAN RESOURCES
( }: E6 E  ~/ Z- o4 M/ ^Address: 1N - 10020 100 ST
/ W2 w9 j5 d4 v" o4 C  JCity: EDMONTON
4 t$ R6 e: W1 @7 w. G* o8 cProvince: AB
- q- @7 E: b; ^7 l7 R" M8 |* c+ ?Postal Code: T5J 0N5
Web Address: http://www.telus.com
& l) R0 `# D0 V  f; Y; iContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
; m# E5 J* d2 M* o. dFax:  
Email Address: