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Position Title: Help Desk Analyst (ADV114)
# l7 u/ b; B+ R! V3 O! p! \8 WJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
& H" \' n( H% t9 h) _. OQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 1 \8 }: Z) f) G8 }0 H7 y
Location: Edmonton
/ g9 ?, Z, X; ZDuration: ' S6 Z9 | O4 m q' t! m: i) c2 B
Job Type: PART TIME/FULL TIME
8 ^3 _7 U9 I9 R) qPositions Available: 1
- R2 X/ |: z- p7 _( d l$ {, kHours per week: 25-40 / Q( @* D) {: b. W. j8 [! [( `
Position Start Date: Immediate Opening
9 K- T3 U* U7 P3 U! `; }5 jApplication Deadline: Jun 30, 2005
- Q0 o r" O5 n2 y" oRemuneration: Salary/month -or- Hourly
* G1 E3 m% _- w8 gMin: Rate: 15.74
' X2 z3 }" Y, k, tMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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; R1 B/ ~- B7 ?+ A/ w4 z. b& V. vEmployer: TELUS
5 u) H' e0 c+ rBranch: HUMAN RESOURCES
' x; C0 A5 k4 X5 z" }* JAddress: 1N - 10020 100 ST
+ h+ i P% S+ E. ^2 E- c( PCity: EDMONTON
% e7 B0 {& M# aProvince: AB 6 C; D& N0 L, l8 ~4 |' a% ^
Postal Code: T5J 0N5
' y) Z- w# `4 w# s. |" iWeb Address: http://www.telus.com # M! H7 c5 y0 b# y
Contact: JONELLE PALAFOX
3 E0 x' S( m* k: k/ Z/ O* KContact Title: RECRUITMENT COORDINATOR
$ d+ D$ `4 v- n1 T1 Y. _) H4 bFax:
9 H0 I7 | R1 u$ MEmail Address: |
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