汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
- W$ u( g+ L7 a0 kWorking Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
0 a! _* X, J% ?企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

How To Apply
HSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
" o2 ]3 X( I. [6 uHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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8 D' ~" W' X7 }! u6 mKnowledge & Experience / Qualifications:
- Secondary school graduate
' [9 o' w* Z+ p9 _( d4 H! @- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
0 v5 b/ w' E  q! p1 j- Ability to multi-task, and work independently.
- Professional appearance and attitude.
' e/ A; ?; X0 l- Previous customer service/banking industry experience an asset.
2 G# p. b( V% W8 H) w! H! ^% b0 n. N- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
$ p# E, \# q* n/ W, Z9 g: V& T- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.