汇丰银行-Customer Service Representative (12-month contract)

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% X% L" {  j0 M5 r  x& z4 \: Q4 ~Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
2 Z& ]! C! u6 \- e( }Language: English

$ {+ `" h3 m. ]8 F* E1 k3 T岗位名称：客服代表
+ b1 e, K$ n) c" L7 H) a7 v& k企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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How To Apply
: t! O1 f& e* n1 h" I  KHSBC only accepts the official application via the following link.
点击申请-Click here to apply
8 K4 k$ V1 i7 Q; g+ v如何申请
1 R6 z1 ^/ I/ ~$ R5 FHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
* z) b% d+ j9 R4 y8 I/ B不接受电话或者邮件申请，点击以上链接申请。
: L; h8 n( U7 O/ {& y! q
: Z5 Y" z# m, bKnowledge & Experience / Qualifications:
- Secondary school graduate
) r* b( |+ V: k3 r0 W8 t- Minimum 6 months experience in a related role.
- Team player and development minded.
& }) k% `. h9 p& M1 z, c; t- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
* k: b. [$ [7 U$ M- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
, r; n& K1 r. g: ]" K2 W! @- Professional appearance and attitude.
+ ~% d  M, p8 R( y/ P* m, A- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
0 ?1 g5 z% l# {% k- Some experience with conflict resolution required.
5 U6 M9 b/ `" Y% w* b* j  Z& E- Cantonese and Mandarin language skills an asset.