Hape International Inc.

33118188

. x/ X' v% B5 [' n- n, xPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

+ E# X8 Z1 [  y/ k8 QCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
$ }6 S3 F/ o) H! h+ NT8H 2W8

Job Description
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Requirements:

1 T( J- @3 D* J0 Y' r  G& ~6 d- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
: i1 D3 x" G3 s2 s9 l. P- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
9 ?' q( X/ b8 M6 L" U* o; Z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
' M5 y) P4 K6 Y4 A) W* q1 L; T0 ]. S- Bilingual in Mandarin and English is required

* b) m$ d% `- ]2 hJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
! d! J( W# ?  t# e) N0 u6 W- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
/ B( X8 O; \: B! L- Charge Credit Card to approve payment
! S$ A: ]; {4 t; Y- Send orders to warehouse to process
5 x8 i: i( W! r* F- Communicate with warehouse if there is any special request or Inventory Shortage
% y8 i, d1 z- u! v+ X. D- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
0 P, ~* u( c4 o! d- E- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
2 ?$ ?9 R0 g" e4 J0 T+ J8 s6 J- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
( F. T) D; I# ^! i- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
8 F9 w" X9 s, _* d$ g- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
1 C. u* g* ~+ j- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
/ W2 |" g+ |4 ^) a- Analyzing and optimizing logistical procedures
# H, m. N* L& {- Recommend most efficient means of transportation needs and procedures.
# `0 P# e4 `5 L- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
0 b0 h$ A& z: k! N$ ]( J- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
0 M5 _+ h' I* w8 @- ~- Identify sensitive clients and interact special customer requirements with carriers.
' J1 n  k- `. [4 R) C8 M& x! i" ?- Develop and present status reports to improve and supervise logistics order performance.
% o4 s/ p/ I- g2 }8 W6 X, h- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

# L1 ?* o2 ?! w" D' QIII.        Others:
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: ~3 @% _& t- i5 H# i7 ^3 J- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
; K( P. y+ u% Q. S9 o- Work out Sales or Inventory related Reports on Monthly Basis or others as required
* [! W- j" [" O* ]8 _% g- Work out Weekly Sales Report
1 j2 u. _6 n4 J. f/ y+ |, a, Y2 |- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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! Z, k* c/ {0 pPlease submit your resume to info@hapetoys.com, thank you!

33118188

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