Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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' ~3 B9 o& R8 s0 b3 ?6 ^Company Address:

HaPe International Inc
0 q# d0 C2 g3 s2 Q199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

8 g2 F* A, L, G+ v/ E' Z  iRequirements:

; ~/ q7 J, {& f& p: f! `; L: v0 L- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
; b/ i. J( C5 K- Must be detail oriented with the ability to multi-task and strong time management skills
  n9 t; y7 ?' s, b3 l# j- Thinking and working logistically,  responsibly, independently, accurately and timely.
! q; I$ N  K5 W. y4 s+ J- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
; k8 I1 X9 ~  Q$ i- Bilingual in Mandarin and English is required
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+ e- S  J' @* N' n5 r0 lJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
' H* Q/ v* E1 T$ Q6 e8 M) f- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
+ Y! u3 V  [- n9 E" a4 M6 X0 j- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
) Q7 R6 o" }7 H6 \- Submit weekly inventory update on assigned Portal
1 O5 v& n# r# R- Point of contact with warehouse for all related matters
" H' y/ N3 C& l( f& c4 _- Point of contact with Factory in China
2 b  f; |" \4 ]. Z) i5 j( |* ?" x- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
* p% L% V0 y6 n! C: t  h( R- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
( X$ e/ q: Q0 H1 I6 q- EDI accounts related work and others as required
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: @' v2 u- Q0 \# h$ PII.        Logistic:

# U  s8 z9 s' w  {- Organizing and managing inventory, storage, and transportation.
+ V7 g, v& O& l- Analyzing and optimizing logistical procedures
$ i4 Z5 h8 M0 X# C- Recommend most efficient means of transportation needs and procedures.
0 X% t% N/ S# s) C9 [8 s/ F- Support monthly summary of transporter scorecard reports along with tracking metrics.
: f' q3 F2 K( F- L- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
& a3 K2 |" O* ?9 `& Y- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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8 w% i( K2 r8 Y$ v* |III.        Others:

& B1 e* w! j' d! w6 F+ `  f( m- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
) m; W( P' z2 G/ b3 |( D- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
! G' _& [! }" n7 b+ X$ d- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
  q( L  g# `1 T& J- r) X8 g6 n- Customer Service and other duties as required.
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# x: l# M: l( XPlease submit your resume to info@hapetoys.com, thank you!

33118188

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