Hape International Inc.

33118188

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$ P2 ]$ O6 f8 U6 M; [  o( pPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
# `) {& ?# `% ~' B( F+ ^Sherwood Park, AB
T8H 2W8
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7 I$ O/ b. L! c. R0 D  x' b; Z$ KJob Description
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0 s9 ~) F/ {7 f2 {: r6 J; TRequirements:

+ t' m* a+ f- J- Carefulness and Accuracy about data checking and data entry.
# R  z3 ]0 \" z: Q9 T  Z- ~/ c- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
$ e+ [0 ~$ H2 Z2 g: _* N4 v2 a- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
0 M8 ^0 @1 i" ~- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
/ u3 c7 j5 g1 O5 k7 e  X4 X- Send orders to warehouse to process
9 E$ \6 l" [* e7 q0 T& f- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
( B. L3 ]! B/ F. m5 s- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
6 e6 T' h! K" O- Point of contact with warehouse for all related matters
9 G% `* x) `$ X4 o) t. c- Point of contact with Factory in China
$ R5 p) |3 \+ G. g7 u8 A1 W- Check Customer credit and fill backorders accordingly
- [% P; M1 O$ U) W- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
' h8 e# g6 B: @: @- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
8 {* s7 L& r( i4 H- EDI accounts related work and others as required
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# u% V; v% V$ p# D' b" @) }7 `II.        Logistic:
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  t9 ?  S/ i  G! T; `- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
9 g& T3 `$ k/ Q9 @* P0 A- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
  @9 M  p! u* y8 [  N9 m- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
4 m3 I5 M/ C3 O1 T5 T( n- Identify best cost effective procedure of transportation.
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& b) c% S1 e  U2 P% k, H& d. nIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
: Z! _2 H1 G% H( [& R' q, N& W- Work out Sales or Inventory related Reports on Monthly Basis or others as required
8 J0 U6 G7 ]2 i- Work out Weekly Sales Report
7 M8 @% v" X* d- v: l3 W3 z1 O; G- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 ^8 Y, Z, j1 R* r2 W3 O% i2 a5 t% W- Update system with Shipping information at order level
  G, x# K' j7 y5 f: U! ^# C$ k# V- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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