Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

, \8 [1 b$ q6 t- ^HaPe International Inc
; n" ]8 }7 h, ^( B7 J199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description

Requirements:

% c' W5 D  \2 U' a! e- Carefulness and Accuracy about data checking and data entry.
' ]; x( n! d, ?8 O, C4 E* n- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
8 U( x4 k7 @1 `9 I' U. ~7 \7 L- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
6 K& \# ?6 N# W6 ]3 A- e- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
* D# X* k5 p5 a/ u/ s' T- Could handle high pressure work and cold calls.
# G0 E7 J) w) N+ U& T9 k- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
2 d0 h4 G- g8 @* Y. m- Bilingual in Mandarin and English is required

* f, w. Q1 c% LJob Duties:
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I.        Order Related
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8 j1 K* H1 \: N( W) C5 x- Check order Accuracy in time manner
- Order Acknowledge by email
. A& v. D0 ]9 }/ @# q, }( Q- Order Checking according to guideline
- y0 F+ R' |2 X- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
! a5 f/ I0 ~- m& V7 a+ y7 ?& x7 X2 B- Communicate with warehouse if there is any special request or Inventory Shortage
# s. o5 b9 p7 l( P) w7 O- Follow up and report about order status
1 ?% w! `! @7 V6 }$ d9 O- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
; O7 H# n  i4 l; Z" F4 M- Addressing and resolving shipment and inventory issues independently
+ p/ Q9 ~+ q: J7 e' _: O9 Q- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
4 ?( Z  F! c5 K) B: g- I- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
9 S! k) ?- i& d( T/ [' k. F- Communicate with warehouse for shipment shortage
$ j  t. }9 D, i! Q$ F# K- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
, s% M; P* D1 h: G- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
2 {7 r# ^) I0 ^6 W) N: c- EDI accounts related work and others as required
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II.        Logistic:

& v, a3 }: ^+ s. L$ G- Organizing and managing inventory, storage, and transportation.
( s' b5 r! `# c6 r3 @- Analyzing and optimizing logistical procedures
; l9 R6 d: R: P; |* \( h- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
& v8 ^: F$ H! D* @4 z- S. G- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
: H. x: i  ^( y5 M- Collect scorecard metrics and ensure to persuade changes with suppliers.
6 d& l6 [3 ]* e: X& S- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
( h, M+ `8 \% S; H( |0 S4 G' ?4 ]- Develop and present status reports to improve and supervise logistics order performance.
6 D" z, Y# w& L. i, p- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

: a% Y9 Q5 k3 T$ w% w- Respond to customer & Internal team’s inquiries and ability to solve problems
6 e" F$ i" h0 d: s- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
( F7 Q1 p4 |/ h- [4 ~. r- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
. Y; b! j& A! `4 N- Customer Service and other duties as required.

. Z% K& S& d4 P* D8 W6 qPlease submit your resume to info@hapetoys.com, thank you!

33118188

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