Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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. {1 i3 i# F" hCompany Address:

1 E4 [: e9 I- T0 V- v. }" x0 E' lHaPe International Inc
* M% [: B$ |8 u. N6 T199 Pembina Road – 2nd Floor
0 m+ z# T" J1 }& SSherwood Park, AB
T8H 2W8
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7 n6 e8 v, V% u& sJob Description
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/ B, d, x! {- z( c8 P8 GRequirements:
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9 s5 d# v/ n. V- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
7 q  j6 M& x8 B- `) O8 d: u6 @' E5 m- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
3 d7 y$ R0 C" q: o- Overtime may be require during Oct – Dec busy season.
) O- c, M' E% x: }! I, F- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related
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# i. P/ a3 k* t* A! P$ }# g- Check order Accuracy in time manner
& B; ?: S: A+ o* c- Order Acknowledge by email
" ]4 ~5 B; M" {- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
$ n+ K$ w  c2 _3 K2 Q( l- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
; C! d" X/ x1 p7 \- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
% U* m* `5 J1 A0 V# |$ Z# H- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
# z6 E) y7 o* u& Z5 ]1 O1 K/ ^8 X( o- Point of contact with Factory in China
# |. z9 I. F2 q( \- f- Check Customer credit and fill backorders accordingly
( S+ ^0 y) ^) h( H! o1 e& p$ ]- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
; b4 V" Y/ b8 K( B0 Z+ h2 K9 }- Recommend most efficient means of transportation needs and procedures.
" K* }$ @4 f' m- H5 l- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
' t# S) E" g  [+ Y: O- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 g2 L1 f) [# Q% q; n0 h- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
& x( t: N) N" B4 E- Develop and present status reports to improve and supervise logistics order performance.
; a8 q" t3 h+ L) g- Instruct carrier agents and supervise for ample action and results concerning transportation.
! @" t* |* `& B' {, z- Identify best cost effective procedure of transportation.

* T% P0 s0 l' X% z& {5 N% RIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
! t& t3 O: ]- ]2 L- Work out Sales or Inventory related Reports on Monthly Basis or others as required
' _( }9 X" Z) s5 ]5 g. T2 [8 Z- Work out Weekly Sales Report
% n7 ]5 M7 k+ n# f$ a- \% Q; G( v- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- n5 O( x1 K3 n: I( l& |; p- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
) b6 |( ~1 i0 G( I2 p7 k- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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