Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

8 `6 u" r/ f: d" @2 O( BCompany Address:
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HaPe International Inc
4 e" d% z) Q$ A* x% C3 `199 Pembina Road – 2nd Floor
) k, Q' B7 b2 o( iSherwood Park, AB
6 g" P# h& k1 w9 `  u5 w2 |T8H 2W8

Job Description
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Requirements:

" S- B% C# i" K- Carefulness and Accuracy about data checking and data entry.
* W& `5 Y3 c( m4 d  n- Attendance is key factor
' E  ?, Y5 C6 U. c* b9 O- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
$ O7 h: a% x( o9 h" ]- p- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
: ^" N# |( Z3 b) W  ]9 S- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# s9 l( t& ]; ]/ v; }- \- Overtime may be require during Oct – Dec busy season.
# Z" W! k8 |4 p4 D5 e8 J( J* u- Bilingual in Mandarin and English is required
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& [  K2 C% B: {/ j4 OJob Duties:

6 g$ F" Q: A6 HI.        Order Related
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- Check order Accuracy in time manner
3 G/ P+ \( S& c- P- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
+ ]# N7 `/ H1 f! m! |- Send orders to warehouse to process
$ k3 T2 s7 }6 Q8 a& u/ S; G- Communicate with warehouse if there is any special request or Inventory Shortage
% Q; a3 T! B6 H% @) k- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, G& `8 ^8 C2 N0 B3 [+ V7 D- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
( o; [6 r0 ^& P- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
" L& W6 {9 y( h4 H- Point of contact with warehouse for all related matters
2 b8 R3 ^0 b  N9 T- Point of contact with Factory in China
, t& ~: u( V1 V4 b% e4 A- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
, _: v# i3 t* ~- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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  ]; ?/ f6 B; b$ H+ r- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
: r2 m- }1 r, y! e, f2 c" C- Recommend most efficient means of transportation needs and procedures.
. r5 L% m0 R) B) _- Support monthly summary of transporter scorecard reports along with tracking metrics.
2 h% h: u. _- q8 N  c- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
4 M9 I( N. Q/ p. k- R- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
3 m4 \; f% r6 Q+ e- Identify best cost effective procedure of transportation.
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9 @% Y: A- Q, j& fIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- T# h5 |6 l3 x. O# \! ~! S7 Z& ^- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
8 ], \9 C2 I% ~6 v9 ~" e- Update system with Shipping information at order level
6 @" L9 W& O) m. t6 X6 y( S- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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9 t7 M& c0 k; T! G6 s/ @3 ~4 e7 RPlease submit your resume to info@hapetoys.com, thank you!

33118188

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