Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

7 j$ R2 ]/ z" P  bCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
# F) Y  M# ?: k1 x4 \Sherwood Park, AB
T8H 2W8

Job Description
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0 A9 }/ j1 [7 E1 t! Z5 {4 sRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
8 A/ n) T2 g. P. h1 |+ A# i& t- Must be detail oriented with the ability to multi-task and strong time management skills
( K$ ~4 F, e/ b6 ~" I- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
# Y5 o/ H1 ~# t3 V- W5 g( N1 c- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
& a: H4 ~( F  @3 [; k) q- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
8 b. X2 b2 ~* G% H+ `- Overtime may be require during Oct – Dec busy season.
+ Q0 z4 w9 j9 e, c5 o8 e1 T- Bilingual in Mandarin and English is required
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' M2 e4 O0 b- N8 WJob Duties:

- A3 {. `0 A9 o" y( m- }' JI.        Order Related
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4 S8 L. t/ w- O9 @% w7 w- Check order Accuracy in time manner
4 d+ O) B( q5 x0 H6 c- Order Acknowledge by email
- Order Checking according to guideline
" J" t4 T8 h& J$ U0 A- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- h) E1 J* W- H* `1 R- Communicate with warehouse if there is any special request or Inventory Shortage
% ?% k9 [3 y$ g- Follow up and report about order status
0 W5 R( ~3 M% ~/ L- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- k/ ]4 {0 k7 [( ?# m: S7 H- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
2 N# w0 j* R7 {6 c6 T4 b7 Q- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
3 z0 [8 [  p, ?/ _. u- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
$ a4 e" q5 I" \5 y  q8 Z8 }! @+ ~- Analyzing and optimizing logistical procedures
& d  b0 i/ \$ I2 V9 h- Recommend most efficient means of transportation needs and procedures.
4 \- q) N, F/ y& ^& \- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
1 Y/ q0 k( h% m- Identify sensitive clients and interact special customer requirements with carriers.
' q, p1 \! {& _' T+ B/ U2 ]% \- Develop and present status reports to improve and supervise logistics order performance.
0 J  L3 g" C3 v$ h- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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$ Q; h: W* h4 {# }III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
( A4 e$ O8 n0 m9 f/ o7 _- Work out Weekly Sales Report
; e# X1 ]7 v" v6 ]! U" V( x1 w, ]- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
" ]* e# q3 |8 @, x  x- Z+ ~- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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: t% @. B1 S7 d1 j$ Z2 Z( _Please submit your resume to info@hapetoys.com, thank you!

33118188

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