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Key Responsibilities:6 M* W7 [8 A! E2 v; u
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
( I' I" j4 I2 B5 `8 t! V' f• Post advertisement1 ^/ D( a3 F; m+ F0 `8 }
• Answer phone calls, and respond to email and walk-in rental enquiries.% s+ ?+ m$ b' M3 z, k6 q
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
. g. l+ X1 [9 k M f• Schedule and complete suite/house showings with prospective residents.
& P" i! U5 h7 {; E3 R2 d• Enter and set-up guests and new residents in a database.
5 {4 a* {& x2 u• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.9 x# z4 r. j. q# T2 t- d+ O
• Schedule and complete move-in and move-out inspections with residents.2 ]" K) `) Y- r$ r! D2 Y. a
• Perform route inspections as required.0 J; ~; F- f% t5 z3 O7 k
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
+ Z. ~9 T! J0 l0 l) p& Y• Ensure compliance with the Residential Tenancies Act in all procedures.
4 D M8 i4 B( [! i• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
7 g/ g1 L2 L4 H3 m+ B• Ensure local, provincial and federal laws and regulations are being observed within the community., ]2 W: }8 h8 f1 d
6 f( Y9 T, J/ |) B% DRequired Skills & Abilities:2 O5 [0 h* q* H1 s( y
• High school graduate; Post-secondary education is an asset# N5 p( {# L" K. F2 D) N
• Two years relevant experience in sales, leasing and/or customer service is preferred
4 y# j' e; Q+ k+ P( C; v1 B s6 A, k• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
% o) F2 [: Z3 `% h• Strong interpersonal and organizational skills& A: [' i- N6 z1 n" I& a
• Exceptional communication ability, both written and verbal7 n& g4 W) ~. n% w/ K; |
• Must have own vehicle and valid driver’s license+ t5 h" L# O; K; f D6 {
• Proven customer service and resident relation skills
+ N" L1 l: Z6 N• Must be flexible and willing to change roles or responsibilities as required0 s. _! {: E( D
• Security clearance required upon offer of employment
# M+ s- f- _; F+ V. Q• Must possess a sensational customer service philosophy, J8 i7 N; W& m/ W( v$ {2 r
• Highly organized, results oriented and ability to work in a multi-functional team environment
1 \9 b# q2 y3 Q8 _2 A• WORK AT HOME (Southwest Edmonton only). \8 `( v! \3 y/ J
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Please email your resume to annagao13@gmail.com2 L; K- J/ @5 M# U
Thanks
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