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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
2 t B7 T6 B7 l& W8 }' i有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢9 u& z' R) |! n V3 Y' }
, z0 e2 X/ Q# u/ tResponsibilities include:
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! T6 B/ T, y7 \# j( |Working closely with marketing, sales and programmers to facilitate customer system integration.' h$ m# @7 |9 [5 A2 d i
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 `2 Y3 `" `* p6 o/ @! sTechnical support and troubleshooting of client software implementations and customer issues or problems.
, E( G, f3 z" j3 n5 d4 {Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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" v8 _ A. `6 a p9 v- Advanced computer and technical knowledge1 S2 ~2 T8 V$ q
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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* X% C) Q) I& y- Previous software support experience is an asset
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- Post-secondary education is an asset
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/ R! K( @" Q7 y' j- Intermediate knowledge of database and web-based software is recommended0 z! b6 h. f# u& w: S
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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