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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
9 j8 Y8 i# f. B' G, Z2 o有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢0 k; g6 J3 D* K2 a8 Q
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Responsibilities include:3 h, ^, U A) X! ^6 w6 j
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Working closely with marketing, sales and programmers to facilitate customer system integration.) V# }( [/ L& k3 j. i
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
! r/ e" u7 }/ _7 f6 mTechnical support and troubleshooting of client software implementations and customer issues or problems.+ j% o3 b, ~( ~( }
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:" `% V- ~6 _" Q* [% N8 e
+ H3 b' V" D6 ~6 O- Advanced computer and technical knowledge+ N! K- U+ m# k; I# x" b" Y$ b& }
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers" {8 B2 N- q$ r: [
0 U, ^0 l* |1 q& _& E1 U2 K( q- Previous software support experience is an asset
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5 C- x( b. v f6 e2 D- Post-secondary education is an asset2 [' I! I; i% S' j5 p: T0 _3 O& j
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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