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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net, | O% d+ g! s5 J8 z
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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5 K/ }+ \8 U2 p: ~Responsibilities include:7 l' [' b8 \' x% q
, I( N- Z+ S4 [( PWorking closely with marketing, sales and programmers to facilitate customer system integration.5 W; I* V$ m: g# u( Q5 E
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.3 A/ Z: v1 F4 R& ]7 V G" u$ @. a
Technical support and troubleshooting of client software implementations and customer issues or problems.
8 ?7 h: g9 S+ f( l8 mCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:8 Q! u; y0 _5 o3 ~5 R
- h, e8 I& o- X1 A- Advanced computer and technical knowledge# @6 s3 q N) ]8 C# m' @. n
- d5 z1 w% e- s+ g- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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! X" N/ ]( \# d, V" F6 G. p- Previous software support experience is an asset6 e) f2 l% a7 n7 ?& [
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended' ^7 R# W6 m+ l- U" p3 b- H+ x9 V4 {
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发表于 2013-9-11 11:32
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