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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net0 D% j6 q" O& \# ~, X' K% z
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢4 W7 r0 T w7 W
, {8 B) y2 b0 [1 L: H7 S$ V4 S) O8 OResponsibilities include:' t" O: K1 k! s: B/ g
! d8 m1 y% w5 M; e1 }* Q. ` JWorking closely with marketing, sales and programmers to facilitate customer system integration.) m9 M2 k0 Y) e
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.& ?3 H! V5 e' h7 ~
Technical support and troubleshooting of client software implementations and customer issues or problems.
. `1 q; t: Q' u- h( |Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.9 y5 G) p9 s% I: N
! H! \1 T( z9 e, ~9 YRequirements:
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- Advanced computer and technical knowledge q: p5 w" O* r7 X7 e& y9 ^
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- Ability to solve complex problems in an efficient way+ S, {8 z% M' P
" y: b, p4 g8 g! W# }' X) V, q- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset+ `$ o4 z+ n- r( n" F% e- M
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- Post-secondary education is an asset
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9 Z, ], g$ n0 _- Intermediate knowledge of database and web-based software is recommended$ x8 n1 G! A& \# g/ Q' [# u. w& n
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended0 W% b# w1 i, _& |6 Q9 N( U
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发表于 2013-9-11 11:32
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