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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
3 o) g+ m }) r+ ]4 [6 Y有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢: H" J$ z4 `7 T( k. e- h
0 K$ P C: m8 wResponsibilities include:
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$ |# J- K! e! N& x, RWorking closely with marketing, sales and programmers to facilitate customer system integration.) v: J3 H# `/ j7 |6 w; }: i) o/ b
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
$ W- p3 [3 [/ bTechnical support and troubleshooting of client software implementations and customer issues or problems.2 B W: w7 `6 j! @% E
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.5 w# p. x, g, Q8 G1 e! Q
- ]. s1 D+ d4 C* U. mRequirements:
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, Z. d% t0 U5 N# J- U- Advanced computer and technical knowledge
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' B; N* ? s; H- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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( G/ M9 [6 u6 I8 m. Q( C- Previous software support experience is an asset W2 Z/ d1 @$ j- S/ A& k2 _- P
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- Post-secondary education is an asset
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, a, z9 i/ w/ _. V- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended1 x7 Q( H9 L! @, i" b
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