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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net! l/ [& E; g0 Z8 y: j) C' s" i
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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7 i, s! D8 l, }9 u( xResponsibilities include:
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% e; y V( E3 T4 o3 CWorking closely with marketing, sales and programmers to facilitate customer system integration.
$ w Q3 _6 o/ i( K' o4 a; y* VWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
; _6 \3 V2 i. F) j5 g% UTechnical support and troubleshooting of client software implementations and customer issues or problems.
0 G/ B; D( O5 L0 A2 S K( HCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.% o1 e! n3 Y$ t& W- A2 z# _& |
! K4 b5 j7 x. d8 C5 s. N5 Y0 G5 J5 @3 eRequirements:
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& g' L/ D* K' l9 [3 N" B- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset6 `" i ]4 W4 N8 S; J5 \
, K+ z7 Y+ l# |- J+ f* V9 S: ]- Post-secondary education is an asset3 g" L& F2 Z( ]
9 z) s0 k \: n$ X- ^- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, t! q( Y. N) |2 E @: X+ m
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