[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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" E, ?- \/ r0 L! z/ G1 ?) K/ SPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
( F, K! K% P, q& {" k1 ]•        Answer incoming calls and route calls to appropriate person
. Q* X. O: c9 k" ~0 g$ r) }•        Take and deliver messages to the staff of ASSIST
. a" Q+ W+ \2 S•        Welcome clients and direct them appropriately
4 Y# U) f: |( e+ J- Q& \•        Order and maintain office supplies for the front counter
+ P1 g% s; R5 n: D, g: \•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
8 j8 u/ h: @+ K9 t8 E* b( t# Y•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; i/ h1 V/ `4 I' N- {•        Attend meeting and training to stay current on immigrant settlement matters
+ w& ~% z# W; J! @# m•        Maintain front counter service files
2 M: v* b# Q( t) J; S; _' F8 u) A•        Perform general office duties as assigned
•        Report to ISP Program Manager

! z* F# L/ y" rKnowledge, Skills and Abilities Required:
+ g/ m, W, B% p! ^' G•        Excellent communication (verbal and listening) on phone and in person
7 H. A1 {2 n( F( o- y2 P' s- G5 I•        Fluent in Mandarin and Cantonese as an asset
: L: Q0 Y7 F# D% P$ R; _•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
- ], |9 o& e4 Z•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
0 w  T# n, C. ~) y* u•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
* p" Z  g: E# v& \' t5 F/ Y•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; P3 t5 c$ [9 Y8 p* `4 Z2 Z+ jNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
. }/ c4 E: r* L1 v( CHiring Closed.