[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
: F2 V$ ^  X: j2 j1 S1 K. WHours of Work: Part-time (21 hours per week)
0 |5 k+ Z/ I/ f: H# m5 eAnticipated Start Date: The candidate is required to work immediately

9 \, L' I1 q, I* D* L. U2 K9 \Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
( I& T  I' Y0 k•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
, {8 j+ b! K. u6 [•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
; \: u- ?; s/ W•        Maintain and update the information boards with upcoming events
3 t% m$ F. q' \, y•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
" c" D% n- X( U9 Z•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
( \2 j8 @3 O$ C! S+ y•        Perform general office duties as assigned
•        Report to ISP Program Manager

% D* F+ y% b/ ?. ]( r6 KKnowledge, Skills and Abilities Required:
  h0 [3 X* C  @6 N/ W•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
# w' j$ Z/ j* J" Y- b# `6 `2 v- j•        Ability to work with newcomers and general clients
( y( a; J& x6 }5 b. s3 P•        Microsoft Office operation skills- Excel, Word, Outlook
) P5 M; E" l/ z4 G5 d•        Ability to address multi-task and set priority appropriately
% j3 P! ~, X9 M: }: O2 l  B•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

6 T% r% Y2 q2 _- B$ t' J6 LQualifications:
' J" Y9 z4 m3 |•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

- ^1 ]  y% d( b& h6 CPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
9 P- }$ M5 q; _1 G# A/ X4 a9 dHiring Closed.