[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
; f4 W- k3 L  ~3 wHours of Work: Part-time (21 hours per week)
, S3 k" z: Y5 j, |, ?Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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$ G& ^2 S) x8 E5 Z. v" ~* ?Key Responsibilities:
7 v& M4 z% m( j! Z•        Answer incoming calls and route calls to appropriate person
# \9 |, a& s0 U2 B& ]•        Take and deliver messages to the staff of ASSIST
3 O* r: Q; @2 C•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
% H: n/ o9 H/ a% t•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
/ y, A1 K- ^% m, l•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
3 C  m: n. q0 q3 L! F4 S" t* t•        Maintain front counter service files
•        Perform general office duties as assigned
4 o7 d$ |, }0 W•        Report to ISP Program Manager
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) f* C# `+ o. M! \3 x/ HKnowledge, Skills and Abilities Required:
5 z) ]" ~& t3 U9 Z- b' }- V' u•        Excellent communication (verbal and listening) on phone and in person
! \0 Z! Q1 v0 ~3 h: w•        Fluent in Mandarin and Cantonese as an asset
2 X: ]' _) V4 V•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
- i1 c" m4 S! Y9 u: z# R•        Microsoft Office operation skills- Excel, Word, Outlook
0 E, B4 i9 C: b' e1 H* Z•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
2 u: F; D& s& Y3 |. d( a6 g•        Knowledge of immigrant services
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' k& L1 n* p8 g% g" M. TQualifications:
3 m3 u" D  h+ u  O+ W7 T0 P•        2-4 years of office and clerical experience
3 z  I6 S; S4 }& G$ ]: ^•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

5 S* L& T- ]) O3 t) ]Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; W: d) Q3 c1 ~  H: @  M& ?" mNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
* h; p- O4 _9 QHiring Closed.