[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
2 N1 Z/ G8 C# j0 I4 ~Hours of Work: Part-time (21 hours per week)
0 X0 w+ ~1 V6 A2 ?- |Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

1 l8 s4 _: X: g& o( j  s# [; cKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
7 b% ^: S+ Y9 Y+ R  f•        Take and deliver messages to the staff of ASSIST
0 @# T0 ^- F: O•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
% m/ K) Z! d% h0 C# m; ~% ]•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
. u+ J% S& v# k•        Report to ISP Program Manager
2 y9 ~, J. ?9 s/ v& l5 {5 P. V8 z
# {8 G7 [7 e/ @' [. z7 WKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
% }- P4 G  i! {6 V" X•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
; n! K$ `' q+ d* F•        Ability to work with newcomers and general clients
) w+ l( J$ X2 L•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
4 E. k% E( t7 d7 T•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
% _5 x9 [" h; o3 g1 A
* o- K" c9 R2 w; D: e5 EQualifications:
7 h! M7 y7 M4 m2 u' ~•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
. L5 \& ]9 P1 R' e  X•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
' w. k1 A2 B8 wHiring Closed.