[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
5 e; i5 v$ |" P4 }8 k
$ _8 v1 d; [& R& M! UPosition Title:  Receptionist/Immigrant Services Worker
: _6 I3 _  Q4 \% IHours of Work: Part-time (21 hours per week)
4 r, ]- x! i3 g3 x8 p1 r7 nAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
9 }# o. X3 g8 a- `•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
4 r; Y6 u0 R2 U4 S1 m/ L2 n/ Y•        Assist the ISP team in reminding clients to appointments of workshops or other events
5 T. z5 a3 H1 r9 P6 R# m•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
( D4 j' c1 r0 u7 B•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
) G* d+ w: B7 d% U+ I+ Y' J•        Excellent communication (verbal and listening) on phone and in person
+ [* W" J& w. u" g) E  n•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
0 b# d* f$ e( L& t7 R9 e•        Ability to work with newcomers and general clients
9 r+ n$ n7 v, h2 m; S•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

( O+ c* N& w) x& tQualifications:
. D; x* W' P( D1 ]  n+ N•        2-4 years of office and clerical experience
* T9 ?9 H* G: B( R" s•        Receptionist or customer service experience in a fast paced environment
0 h7 n9 [4 w" Y( L4 o  G& q' G/ Q•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.