[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
* e5 m3 A0 B) r8 i* L0 EAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
1 `) @% U+ U) E- }•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
% A4 [1 r0 S" p. W7 h7 k, D1 k; U•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
7 X, C5 D( O! |2 E•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 E6 U" e, T5 @: Z8 P7 u( E•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
/ O/ K' p: E' c& r. w- i•        Report to ISP Program Manager
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9 I" p5 _2 R& B) |  |$ B7 FKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
( r5 C' r3 w. d1 I9 y! o7 x. h•        Ability to address multi-task and set priority appropriately
  z$ j4 _& Y. c0 O- m+ b6 q) A•        Sensitive to the needs of immigrants with multicultural backgrounds
# X: D* K# A9 Q& M. Z2 [" b5 U•        Ability to work effectively in a fast paced office environment
/ z5 e7 @6 R) c  H+ R1 y! y•        Knowledge of immigrant services
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: u! L" q6 c( z2 rQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
" y& \5 Q7 ~/ R* N•        Demonstrate workplace maturity and professionalism
: V/ h$ _( M; B$ s7 C7 Q3 Y1 o1 \4 H4 I•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
6 I* S5 }/ O8 Y- _7 L' k5 PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
3 x$ i/ w! q% |6 ]( qHiring Closed.