[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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! }6 B) _& R( P' u$ B! ePosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
2 p) \4 s: _2 m/ e/ NAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
) M( E6 c, _: R7 e1 N3 @•        Answer incoming calls and route calls to appropriate person
# \. r) m9 j1 `  n•        Take and deliver messages to the staff of ASSIST
( r" K# g' R$ M•        Welcome clients and direct them appropriately
) ?/ q$ m% }# W" v•        Order and maintain office supplies for the front counter
* w' `$ t" s) H, C& `4 H. U•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
1 y4 ]; D* j% J- A/ y# u6 v•        Maintain and update the information boards with upcoming events
7 p0 K! B0 {6 W/ Q5 x9 }8 D  A( {( w, Z•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
- [0 i4 D4 E/ i+ \. L4 I8 M•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
; o- l, [+ f8 O7 |•        Excellent communication (verbal and listening) on phone and in person
+ u! S0 s8 F2 Y) v•        Fluent in Mandarin and Cantonese as an asset
7 A$ O% w( ]/ B7 g% @, t3 \' d•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
+ n: O$ T, D: ?8 ^) B3 Y9 Z•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
9 B' @7 R' i# N; \1 k•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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3 Q4 l' X3 l1 u4 h4 `Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
2 L( F' G# ~2 R0 q% K) u•        Demonstrate workplace maturity and professionalism
/ f& v- A2 J) L6 A* u; k3 R•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
/ w$ }3 J0 c; w, t9 M1 x5 R8 NNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
. U* D) h2 ~8 U; W/ R( oHiring Closed.