[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
7 b2 Z% B- T+ rHours of Work: Part-time (21 hours per week)
+ L/ @3 s0 }. O! z1 ^% eAnticipated Start Date: The candidate is required to work immediately
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9 u. H4 [$ Z* i. ]: H1 o$ \) ]Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
& L/ x! O  v" K, i4 A" B•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
5 d3 ~# V# x  [9 }/ c5 p•        Order and maintain office supplies for the front counter
6 }, t1 `3 j. I& F4 {0 S•        Perform general clerical functions such as photocopying and faxing documents
9 l. z, }: W7 d# O. g$ E& q$ i* _•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
) [# J1 T, m7 n: K•        Attend meeting and training to stay current on immigrant settlement matters
; t+ {2 Z. k; P4 K, k& J•        Maintain front counter service files
- A+ S0 ^% c4 C: j* M! b/ h, Z, E•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
' r- D2 S" U  e( l. Z•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
7 F9 ~; F6 _3 _8 u* |" Q6 `' n% j•        Ability to work with newcomers and general clients
: R: M  J+ e2 {  F& ^7 i•        Microsoft Office operation skills- Excel, Word, Outlook
0 |8 y3 _: M' x( g! E/ T0 w•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
# ]  u, F2 p( [•        Ability to work effectively in a fast paced office environment
- u& N/ }6 B! ~4 B, n: F3 {•        Knowledge of immigrant services

& D& {+ k3 L& d5 g0 _" P( \" jQualifications:
•        2-4 years of office and clerical experience
8 A4 r$ B) c9 n& h6 N4 p: V•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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8 h: _8 S; b/ G& d5 KPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
# i. g2 h4 C' g! H' ~" A1 yHiring Closed.