[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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- E% h6 F9 p/ D6 g$ DPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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8 o* Y: |) y! u$ M' S, C( }8 RPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
& E* h. S' I) h0 n3 B•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
0 |: j6 n4 S! m•        Welcome clients and direct them appropriately
2 o2 Z2 a  N: m7 W- a1 z4 Q•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 E" p, X$ M( W2 Z•        Maintain and update the information boards with upcoming events
/ E* i, R+ t* ^7 H. Z7 G•        Assist the ISP team in reminding clients to appointments of workshops or other events
7 G, Y. J3 T+ O" m•        Keep the reception area tidy and clean
$ D0 {$ P4 `/ Z# W1 A) h; T•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
8 ?9 t. m/ d4 ~& {+ ^9 C$ l- ~) T% i•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
# X. ?7 N( D$ w8 N2 e" z+ C9 K•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
" i2 x; o3 O- T( p. @•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
: W5 f: J) j5 t$ R; I( i•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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7 V' @! x  o- `" ~Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.