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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre+ N, K2 {- o- w- x1 C" O

; Q5 b1 A/ A9 zJob Description( }7 c- M$ A4 S$ ^+ C

9 E$ l( a& a+ nPosition Title:  Receptionist/Immigrant Services Worker: S' p  t, T% Z/ D3 R& ^
Hours of Work: Part-time (10 hours per week)
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. & {0 }- Y1 V- @' a  m5 Y' z
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Key Responsibilities:
, \- K4 o4 k8 u' ]: a- i8 W% x4 O•        Answer incoming calls and route calls to appropriate person' B( g3 c3 i& i4 p. Z, R
•        Take and deliver messages to the staff of ASSIST6 p/ x7 e+ }: [$ S
•        Welcome clients and direct them appropriately8 T* x: w( X! A. [+ y  s
•        Order and maintain office supplies for the front counter  K! d/ H( ~% m  W2 M; _% W
•        Oversee the front counter when other front counter staff are on holiday or in trainings' l. K0 p% T/ c& o( M/ S0 j
•        Perform general clerical functions such as photocopying and faxing documents
, I! q4 I2 y$ N•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker; ~- C* u, y3 _) l9 P
•        Maintain and update the information boards with upcoming events
! L4 v( r  C( f4 }+ L•        Assist the ISP team in reminding clients to appointments of workshops or other events
& G4 L/ }7 U" z+ H# x) k! M5 A) d•        Keep the reception area tidy and clean. K. B* r; i- L# F
•        Attend meeting and training to stay current on immigrant settlement matters
! f% y- e8 i# i•        Maintain front counter service files, v3 o  Z6 i; v* a7 C6 k* s* p
•        Perform general office duties as assigned& i/ V. r, A! Z' T3 E
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
9 l# W. q$ f* t% f+ }: U•        Excellent communication (verbal and listening) on phone and in person. n9 b5 K. G  R8 A: i& ~- \
•        Fluent in Mandarin and Cantonese as an asset
& u. ~+ T, A& L4 i2 d•        Good English writing and oral communication skills" ?4 J" L1 c9 M/ |
•        Ability to work with newcomers and general clients
/ ?& P# ~0 d* l: u& D  u6 H$ T% T•        Microsoft Office operation skills- Excel, Word, Outlook
6 w1 p- ]! M3 A•        Ability to address multi-task and set priority appropriately - a: `7 q3 c5 T' l- Y7 F, l
•        Sensitive to the needs of immigrants with multicultural backgrounds
* @* F& |; |* `1 l( Y•        Ability to work effectively in a fast paced office environment
9 u+ e. S( d; @/ G* Q! t•        Knowledge of immigrant services( r% x2 R: D8 e" n$ J
Qualifications:$ ]' n! k. X2 p) @" O& d
•        2-4 years of office and clerical experience ! X1 z6 Z, ?' V9 q; c$ z. y
•        Receptionist or customer service experience in a fast paced environment
  W0 z0 G- j* K0 \7 u% H0 I& j•        Demonstrate workplace maturity and professionalism5 h3 I5 L: x, [: J4 b
•        Ability to work well under minimal supervision
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5 v3 l8 [( q3 d! t( ~( K* zPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. * w7 S; _6 h5 M  Q' d9 _
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
理袁律师事务所
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。/ V; t" H+ H6 a+ ~( _
谢谢大家。
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