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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre& k( ]* U+ F, O( u7 w4 V' H

1 }8 m& C- O. L! H4 ]! ]5 lJob Description3 q& p  P5 O2 s+ x% ^
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Position Title:  Receptionist/Immigrant Services Worker0 _) [& \9 R- W3 M4 g$ q
Hours of Work: Part-time (10 hours per week)

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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. ; c9 R) A8 {4 {! w

$ `# |! g$ Z2 Y. K: W' g( uKey Responsibilities:
- Z$ q3 Q- d+ J•        Answer incoming calls and route calls to appropriate person$ Z% e0 @/ P% J. A
•        Take and deliver messages to the staff of ASSIST
2 {/ v5 |  X! e/ B/ ]•        Welcome clients and direct them appropriately
4 G* b" y, J4 i2 b: ^( K. }•        Order and maintain office supplies for the front counter$ A8 E( E' y$ J  ]- {9 q$ o2 K
•        Oversee the front counter when other front counter staff are on holiday or in trainings
/ I% ]0 k. q" g8 a•        Perform general clerical functions such as photocopying and faxing documents
+ ?6 J' o5 F( P2 Y$ A6 E; x% w•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
- a& U/ x" g0 ?0 U+ v•        Maintain and update the information boards with upcoming events; ?( j7 I8 {7 \2 P) X2 A3 u
•        Assist the ISP team in reminding clients to appointments of workshops or other events& y: |$ b6 o' F9 Q+ v% K( ~
•        Keep the reception area tidy and clean
$ V* n* o2 e, s; V1 Y# c0 q: E•        Attend meeting and training to stay current on immigrant settlement matters2 }2 s0 B2 r) i+ L
•        Maintain front counter service files% ]& m1 ], V' X2 A. F
•        Perform general office duties as assigned; s; H5 }, O4 V! ]8 c1 u8 {
•        Report to ISP Program Manager6 i) |1 v% v  V3 A
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Knowledge, Skills and Abilities Required:8 t$ |* T  f- A6 M7 m
•        Excellent communication (verbal and listening) on phone and in person5 ^. B0 J. B1 @* f% Y. O
•        Fluent in Mandarin and Cantonese as an asset! n# [) [! q( R) M3 e. d! V
•        Good English writing and oral communication skills
6 b0 r0 `0 M( y! z" ?' b( H•        Ability to work with newcomers and general clients, ~4 {) n% _5 y) M0 p$ ^
•        Microsoft Office operation skills- Excel, Word, Outlook/ @% `/ n: K0 A* H$ f8 E
•        Ability to address multi-task and set priority appropriately % E& l5 c+ G8 R8 v  \* k
•        Sensitive to the needs of immigrants with multicultural backgrounds
. t( T! a6 N8 F; t•        Ability to work effectively in a fast paced office environment
, c$ K, E6 Z7 u•        Knowledge of immigrant services& L( F/ A; Y0 l
Qualifications:$ W1 b6 C- H& l( K  o- D
•        2-4 years of office and clerical experience 2 a$ ?& c9 V  {) x4 t
•        Receptionist or customer service experience in a fast paced environment
" r6 C' X- Y' g9 e' _/ f•        Demonstrate workplace maturity and professionalism7 R% @4 Z6 L8 K) g
•        Ability to work well under minimal supervision: m. ?/ a2 S# B  }

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, B! }5 w( d* ]4 _3 e4 C( Q4 rPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" l+ _6 Q1 o6 GNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。& F, o( h& A7 Z  S% ]/ |" r: j
谢谢大家。
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