Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
7 L6 m6 P7 P( ?  J, {•        Assist in development and implementation of policies and procedures for volunteer services.
" r/ u5 E8 H6 Z2 M+ j) b•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
! x$ c1 ?8 c6 M6 S6 \5 z•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
& T" C8 b: q' ^) r/ t- |4 I( E•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

1 E2 v% j  t# B- F9 ?% E  J. Y6 xADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
. Z. O. _, z7 E; C8 ^  F& e+ k2 X•        Maintain secure volunteers files in accordance with privacy legislation
; _2 o7 u* {. N$ Z3 F•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
& ]' J3 S; B  y- `! |1 J•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
4 f+ w3 t( }8 d* ?$ b9 q' A( _) R! P•        Maintain monthly and yearly volunteer statistics for reporting purposes
1 [# u0 K; ]! G- @/ d- \7 U•        Prepare a regular monthly program report

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& {0 O) E5 x* _3 bFINANCE
( [+ }8 ~; W4 ?$ ^2 \6 {% D•        Ensure the program operates within approved budget and be familiar with potential variances
5 `6 M+ `: u( x) P: Y; ]•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
- N& l2 E7 L" G3 L% w5 |9 z•        Act as liaison to the Y-Knit group of volunteers
) a$ J, @) I- }: S6 ]•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
& w8 t  H, M4 @: t•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
+ y. W2 E9 b* _* n•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
* K& b& G5 b' o0 q/ U3 A•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
! k2 ]0 x$ i0 g7 T# l5 {Please submit all resumes to the Recruitment Coordinator:
) h/ U0 \' ?) V+ F* q' O# fEmail: recruitment@ywcaofedmonton.org
8 n9 x7 u/ x) C  u6 X& P" N, ~Fax: 780-425-7467
: q& U+ N0 h+ C2 JApplication deadline: October 29, 2010