Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

) s5 y% U2 z+ B! A3 o/ \Job Responsibilities:

, p9 j& \- Z/ F1 G) ]$ M! _: ~OPERATIONS
* `( j6 g( c7 b2 M. m•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
# q1 o0 N1 W- ^- m; Q3 C! L# x•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
/ ^  A3 Q# F; `1 K' _- H6 u•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
. U8 j* y, L( P3 ]•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
5 t% u! B9 G' M2 n4 C9 J•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
  @0 i3 f4 R" U- _( p•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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8 @. ]9 S. c  u/ X. |3 cSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
5 P  V' b$ \0 B! m7 E•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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! G8 u# Y  `6 n) t% GADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
. N' _: i' P# W, {/ D1 R, r•        Maintain secure volunteers files in accordance with privacy legislation
4 e+ F, V9 c: K/ w5 [3 Q2 u7 P•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
0 ~. v2 S4 c8 ~4 j! q' M9 T•        Maintain monthly and yearly volunteer statistics for reporting purposes
* z9 Z' A; J- A) m) Y/ a2 h; A9 X•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
. s2 J5 R' |0 z/ s•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
. r, \+ L8 O, j•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
; H. J" d6 \% k5 C' R3 T. h•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
: i5 I4 s6 V, c•        Excellent organizational skills and multi-tasking ability
1 m2 {* m; a1 @! _& V3 [% t•        Demonstrated superior volunteer supervision skills
2 J9 R4 f5 c. Z3 i  G•        Collaborative working style and excellent interpersonal skills
, ~! S+ I/ x6 I•        Ability to work to meet deadlines and to work under pressure
1 k0 \7 X7 G+ ~1 V& ~; r•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
, @6 |, [0 |3 x" oEmail: recruitment@ywcaofedmonton.org
1 H3 d) ^5 J! P: k) DFax: 780-425-7467
/ D  ^* I9 t; j5 f7 S9 KApplication deadline: October 29, 2010