Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

. W. g: \3 z( m5 n& P' qThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

* W, _7 S+ m3 z1 V! F2 iJob Responsibilities:

OPERATIONS
, n; ?; R  ~, b4 M% v. n% j•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
) l! Y1 n2 |: _1 ?) H•        Assist in development and implementation of policies and procedures for volunteer services.
( x; L3 k1 F% _/ i•        Maintain the volunteer files and update the database using Raisers Edge
# w& [4 A. }( ~/ K. j•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
7 }% J( t9 L7 C- ]" C•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
! |/ v# y& }) @2 h•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

2 i; l! d& j+ f3 [0 g! e8 J# vSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
& k( q& M! [- Z% B/ M•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
  }% _5 A- {5 r" \& |$ y  M  [2 y•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
% v9 V: d+ @6 ?# e) w/ g•        Develop resource and orientation materials for Volunteer Services
* D/ U+ A) x1 F! e- x+ V•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
/ _0 q4 Z: }# S•        Ensure the program operates within approved budget and be familiar with potential variances
) {1 K. ^8 K! k' b2 C6 p, c' n•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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2 q( Z$ o9 v  ?8 k: kINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
/ q9 I  }  }# \$ G( a•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
+ M9 F3 S2 S/ d! d5 h9 N0 z•        Follow up with correspondence to outside agency volunteers as appropriate
  ]( U  N" t& j0 M: B8 l* i! |•        Attend external functions such as volunteer fairs, trade shows, and special events as required

( s* s8 A5 v" P3 h  \( L5 x5 ?Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
* ?0 r% L; k; y8 I" n•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
6 p" S3 j* f* O•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
2 C. f3 N0 W# v: G( n! @) ]: h; ]•        Sound judgment and ability to maintain confidentiality
' g# h6 T) b9 P•        Knowledge of Raisers Edge software would be beneficial

How to apply:
6 n8 s: `8 b4 j4 `& y1 K( H1 i5 \Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
2 x+ N0 Q0 _2 x  [6 j2 B5 hFax: 780-425-7467
- w4 M5 }% ?7 Q: `" _3 yApplication deadline: October 29, 2010