Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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8 V$ \9 F# H( {5 W7 H: YThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

  w) J! X5 t, l6 xJob Responsibilities:

OPERATIONS
3 D  Y6 D+ s* ^9 _- T- m•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
6 Z2 @+ }, F5 r9 R$ O& a•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

- Z; M' x& b7 W5 S# t: i% f5 bSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
9 Y0 P, `. T+ P+ a% f9 S6 {  m& o- e* B•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
2 F' U+ v! i5 l4 u7 r•        Develop and maintain job descriptions for each volunteer position
7 q: o) Q1 B: V$ v) \2 a  H•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
/ b/ Z; L$ g+ U  c! O$ J•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
5 A- k2 w4 J0 b•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
9 ~* `; E3 l2 n•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
( C4 \5 u+ L8 Z4 [0 Q9 z•        Ensure the program operates within approved budget and be familiar with potential variances
( O4 j. c4 _# m•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

8 N- L; _2 `( LINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
: G( g. T$ h# T! |•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

; M& ?+ g; `8 `3 p0 KQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
0 q2 N; ], K/ p4 f5 v•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
5 U; d8 W) f' k+ s" C9 w* ]) Y•        Ability to work in a team-based environment, with cross-functional work teams on projects
" Y. q0 i& _) h* ?: @•        Sound judgment and ability to maintain confidentiality
. h* C( _( {& u6 H2 k/ T•        Knowledge of Raisers Edge software would be beneficial
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( U6 ]: \0 Q" C& y- b/ n) X8 THow to apply:
% I) o; V8 M  [% u8 l. RPlease submit all resumes to the Recruitment Coordinator:
- m9 U5 e  C1 P: y+ iEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010