Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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9 v5 E  H, c+ wJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
9 L( \# F. r& f0 U•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
/ |0 E1 G' d9 @6 L: t•        Develop and implement a comprehensive volunteer recognition program.
& q6 W) V* m4 T5 j2 J+ [•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
% k5 M! a" I& B8 i•        Identify and implement best practices in regards to volunteer development.
9 E( W- z' k. O: Q6 `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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% d$ g8 s6 l" @* tADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
9 {! K8 j, q( I•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
% F* N- j  V+ ]" g' S•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
% Y& u2 K1 z/ Q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
" ?! r4 R8 l4 V4 F4 A4 c& E•        Develop resource and orientation materials for Volunteer Services
, Q; H1 q2 h6 q•        Maintain monthly and yearly volunteer statistics for reporting purposes
" I% T3 b6 ^# |( _•        Prepare a regular monthly program report
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FINANCE
$ r1 j5 o5 o" W3 t•        Ensure the program operates within approved budget and be familiar with potential variances
4 ^; {) T9 g8 D. o/ }( F•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
: x( z# j% |8 V: B•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
: w# k; e4 Z9 A- o; w•        Attend external functions such as volunteer fairs, trade shows, and special events as required

, b* Y/ d0 ?+ M; XQualifications:

9 [; ?3 A4 K8 n- R/ c. M5 `  o•        Minimum 2 years experience in Volunteer Coordination
& W* U" L* o  A3 V•        Excellent organizational skills and multi-tasking ability
/ Z9 [. X: L: z+ A•        Demonstrated superior volunteer supervision skills
' ^6 Y0 B4 i4 ^+ }' z•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
& z$ w) K: k8 ~! @' Y8 f•        Ability to work in a team-based environment, with cross-functional work teams on projects
; I; y1 C% H+ w2 e6 a  `% \1 ]•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
% s' x/ P- e9 m, v5 _  F2 {* d1 cEmail: recruitment@ywcaofedmonton.org
. w+ z9 Q6 j( |2 l6 i0 hFax: 780-425-7467
4 h5 C# V& ^- W( s7 N. W" ^8 ZApplication deadline: October 29, 2010