Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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! a$ m- f" K3 b* J4 ^OPERATIONS
: K4 Z4 u' G' F" }* J1 _•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
* d$ k6 `+ r4 {$ Q" e: }" i•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
; M) P; y7 Y) y9 D6 ]0 x•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
6 f: X8 V7 s; ?' `. C1 a•        Ensure Human Resource policies and procedures are adhered to within the department
/ _- r9 Y5 e- o. R. C•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
3 @. u1 D9 o# L3 q# Z8 c5 Q" h% T  B•        Develop resource and orientation materials for Volunteer Services
5 D) f: t. R0 E+ O2 x•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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; I& Y" m' l8 x/ ~FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

6 S, N: m# g7 b( s$ AINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
$ h& S0 Z" ^- W9 U•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
* t7 C2 F. M* R+ U•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
) q! x4 K* w3 _4 \: A2 Q•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
% |9 \4 E0 B: L" P7 Q" i9 F•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
9 C' B3 _) \! x6 A•        Ability to work in a team-based environment, with cross-functional work teams on projects
: @! G/ F' T( E7 ~6 ?1 l•        Sound judgment and ability to maintain confidentiality
) e- b+ V& c# b! ^1 i•        Knowledge of Raisers Edge software would be beneficial

How to apply:
' l  ^6 a3 w, j$ W5 O' z+ _7 t9 `Please submit all resumes to the Recruitment Coordinator:
/ i5 Y' A5 K4 H. zEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
( M% y- d* V" w( n4 |/ pApplication deadline: October 29, 2010