Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

4 ^/ B$ e4 S( `" h) WThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

OPERATIONS
! h( ]/ ~6 C% [! _•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
6 B! N/ e! h$ v# ^•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
4 ~& k6 `& f+ ]5 l/ j•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
- J& g4 c5 o7 }9 W# {  k$ G8 F/ S•        Identify and implement best practices in regards to volunteer development.
' U, t2 z: i( Q0 @6 `0 L% Z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
! g, L6 `& s! }0 L; B' O* n9 s/ p•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
) z1 x$ T$ f# l9 N$ V( w; M- ]•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

( C) f$ V% @8 ]5 b5 B& ~ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
! R  E9 R7 c8 m0 N8 X, g•        Maintain secure volunteers files in accordance with privacy legislation
* x2 o# s" i4 Y! g8 }% q) H$ N  T•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
( A, w6 l8 j, m% c: r$ e•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
! \6 v* p1 K/ A. n' m! m4 q9 s+ S•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
: w' f+ X2 a, `) @0 I* Q  m! ~4 t9 K•        Prepare a regular monthly program report
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0 x; Q3 p8 t  l- V$ X$ U1 {  Q" z2 h# jFINANCE
2 ]9 u0 R4 z! Q" H: ?3 Q+ `  a•        Ensure the program operates within approved budget and be familiar with potential variances
% I. X+ b9 x2 R2 I. Q' H•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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, Y* w2 S/ [5 d2 E$ \' VINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

$ _% w; h" m/ f! e# j9 h% D5 }Qualifications:
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) X6 e8 T0 ], f4 @9 W  X. [% a•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
8 k4 @! J5 A9 B, E. s/ Q5 f' G•        Demonstrated superior volunteer supervision skills
6 w( B$ b7 p, c# p: f  l& R/ \4 H•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
( ~7 R& |  M4 A•        Ability to work in a team-based environment, with cross-functional work teams on projects
! p9 x; O* _- B# d8 W) x: x•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
. Z6 ^8 U- g  t( @* bEmail: recruitment@ywcaofedmonton.org
# _8 O8 Z( X* ZFax: 780-425-7467
Application deadline: October 29, 2010