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Position: Hotel Front Desk Clerk (NOC 6435) 4 S# T5 T6 F9 q' l
Company: Delta Edmonton South No. 2 & b9 E. G8 F& Y3 w2 {
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 $ l; p8 W/ Y" ^* E1 ~3 S
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 6 s2 m X! q" O, k
Vacancy: 4
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( X6 W3 d. f6 [4 i/ Q* H7 vJob Description:
' H8 w7 d L1 `0 T; N. J; z- Checking guests in/out
; M) h) ~$ H0 q6 ?! y- Answering guest inquiries regarding hotel services+ _, }$ B+ f4 F$ ~
- Provide information about services available in the community and respond to guests' complaints # ` T; E5 v; p# h# Z& D% `- @3 f
- Answering telephone calls and handling/ balancing cash
1 D" y9 S3 |( m, l3 a3 t- P, o5 H- Balance credit card machine
1 }; {3 O% ~* B1 T3 b ?# f" m# Z- Maintain an inventory of vacancies, reservations and room assignments % c3 \ J: F1 g# S
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ! P W+ N+ |! H, K& P( L5 _. |3 a) V
- Present statements of charges to departing guests and receive payment# B) D) K4 W0 g7 \/ ]5 B
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 5 w; G% o8 r. u+ {/ {' I9 w8 ]
- Perform other duties as assigned by Assistant Managers
9 V2 x5 S' c. J0 [- R, d. d+ f2 w6 I2 eSkills/Requirements:
7 q6 Y: n: a5 @( n: O2 O: O1 R1 G- L- Completion of High School. z3 [ L1 F# k. d7 C
- Strong English communication and interpersonal skills 8 O* ^- R6 Q7 b. l t: J
- Good computer skills 2 ^) k7 \5 {3 t d/ m, D2 M4 }
- Must be able to work with minimal supervision in a high pressure, high volume environment' w0 E4 s) `. A7 f# j4 n& i
- Minimum 1 year experience, strong guest service skills
! F$ y' i5 E, n+ Y- Ability to work night audit shifts and weekends
9 H9 s8 ^$ ?4 m; W8 {- Emerit professional certification for front desk agent is required ! R; F$ {% ~0 m8 `& s4 r- C
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Please apply in person or send resume by fax: 780-434-5298
& W- ^2 r' E7 q0 x$ _7 QContact Person: Heidi Crites 3 V( U, j# W1 o/ e* T
Title: People Resources Director |
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