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Position: Hotel Front Desk Clerk (NOC 6435)
8 V; F7 z6 I. ?2 WCompany: Delta Edmonton South No. 2
3 ?" z7 |; x9 K2 Y8 |3 z1 \5 ALocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
5 u w: |$ |* ^ T; sWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits + G. q7 z+ k8 f) Q+ j
Vacancy: 4
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. n- ^0 \# P7 R. B/ }: B TJob Description: 4 f7 J0 k9 T! e* E5 R; }
- Checking guests in/out 9 F N5 r& w* u0 s& k* {; N
- Answering guest inquiries regarding hotel services+ |2 }$ v$ z8 q) E( o3 W1 ?
- Provide information about services available in the community and respond to guests' complaints
# p$ Y$ M! w7 c: F, K1 ?- Answering telephone calls and handling/ balancing cash 7 ^7 t: t+ k+ \, H' {
- Balance credit card machine
5 @6 x e; x+ {% l( t) z$ A- Maintain an inventory of vacancies, reservations and room assignments
- ?4 G+ I0 ?+ B' v1 E2 N- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
6 N- R, q1 e0 Y- Present statements of charges to departing guests and receive payment! t2 F5 D2 B0 i4 x) X, Z5 F3 ^. L
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 2 X( {( c0 Y$ a, A4 x' f: Q: d
- Perform other duties as assigned by Assistant Managers 0 X# a" v, q2 p, U
Skills/Requirements:" D* A% N; v j3 y! ?
- Completion of High School
: I$ S% B- `1 |3 ~( d( H0 o- Strong English communication and interpersonal skills 0 z) j" ]- t9 t' V- i! ^
- Good computer skills
. ~. I8 v3 B$ ]- I- Must be able to work with minimal supervision in a high pressure, high volume environment
5 b/ ^' i7 T) q- y: A- Minimum 1 year experience, strong guest service skills $ B) s# Y. u4 X
- Ability to work night audit shifts and weekends
; c2 g6 S+ w' _/ {0 B& n" Z# }/ ?- Emerit professional certification for front desk agent is required
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) n' }. C* W' g5 YPlease apply in person or send resume by fax: 780-434-5298 8 z/ M2 B7 Y$ x/ G" Z
Contact Person: Heidi Crites
) Q: z0 [* o% i. dTitle: People Resources Director |
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