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Position: Hotel Front Desk Clerk (NOC 6435)
1 z) G. x3 @3 i1 Y/ gCompany: Delta Edmonton South No. 2 6 E. B: C5 ^( P( R* S. Z
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 8 P' [) W, z2 t/ ] r% x' J; g! `
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 7 M7 L3 }* n" s ?; E
Vacancy: 4 7 b' E& D) D- R* }4 X* s% ^- w6 D
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Job Description:
. d4 `$ B$ _& ~5 |1 Z( S- Checking guests in/out : j' B# ?9 H4 ]' M$ g9 g
- Answering guest inquiries regarding hotel services9 k1 {! O) T( D8 _" U. f0 j
- Provide information about services available in the community and respond to guests' complaints " I" \$ z! ?9 A4 E9 K$ D+ O9 G
- Answering telephone calls and handling/ balancing cash 5 x, [; T/ j; D3 w
- Balance credit card machine 9 X! u$ C/ C1 f0 n, r# F& N. T
- Maintain an inventory of vacancies, reservations and room assignments
; K8 C* V, [# s- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
+ v; m( t+ `. E% T: \- Present statements of charges to departing guests and receive payment9 W+ G3 T+ W" i$ Q* k2 a$ q
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards # _( ?. o" F- n5 Z! D0 _- h7 y
- Perform other duties as assigned by Assistant Managers
+ z! z- M: p. fSkills/Requirements:
! v% `6 ?; @" u* ]4 L- Completion of High School; I- `0 r' t! u; v' r9 p: e
- Strong English communication and interpersonal skills - G t! W9 D8 f: w6 I e9 W1 N
- Good computer skills
c3 L6 q* G& y2 D4 {8 f2 G- Must be able to work with minimal supervision in a high pressure, high volume environment
" S/ L; P7 z) B* J: ?- Minimum 1 year experience, strong guest service skills
4 @) j: X9 o( H$ A9 ^" o- Ability to work night audit shifts and weekends
& Z1 `2 _6 T/ [$ o, F" P9 Q6 J9 F- Emerit professional certification for front desk agent is required / v6 h& U- v M6 m$ A
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2 {# O7 z& Q; E- Z! R: JPlease apply in person or send resume by fax: 780-434-5298 7 ~5 L/ N* g4 x
Contact Person: Heidi Crites ! ~& p' Q- c) @# D
Title: People Resources Director |
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