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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
% }2 f4 v! v; E, ?Company: Delta Edmonton South No. 2
3 ]+ [  {/ `4 f% v! h0 G3 WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ' ^  I" e2 K9 y9 q- C
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            8 u8 q* d+ V# h
Vacancy:  4  
7 X4 Z8 B* ]) S$ J+ \; o; c
* C( o5 G5 |) ~Job Description:       
. E4 ^7 D" j" T4 Y-        Checking guests in/out
% P: }" r% P7 F/ F9 X! C/ u2 {6 b2 I-        Answering guest inquiries regarding hotel services
! i' x7 o% C: d  F4 U# {-        Provide information about services available in the community and respond to guests' complaints ' c( Y9 k4 I; Z) P& |8 ^- g
-        Answering telephone calls and handling/ balancing cash
$ ?  A1 V% z+ b  F, v/ j  i-        Balance credit card machine
" E  }5 ]  z: |, T+ k, @0 |# b3 a% n-        Maintain an inventory of vacancies, reservations and room assignments
% |/ I, ^& `& I7 ]: e  j; a# S' C+ f-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
! F7 @# v+ c4 B" x1 s1 |-        Present statements of charges to departing guests and receive payment9 f: s0 V( R+ c/ X5 \
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
! o. ], R. `* `-        Perform other duties as assigned by Assistant Managers : F8 ]/ u" I1 p! Y9 L
Skills/Requirements:
6 O/ X! ^* Q) }! K, t" M, J-        Completion of High School1 f5 L  f% B% L; C8 b% X
-        Strong English communication and interpersonal skills : R& ^& R% H# A6 ]! L( B
-        Good computer skills     
: ]* P3 G  R& ?% i$ O$ V-        Must be able to work with minimal supervision in a high pressure, high volume environment
& C# ?% Z- z# _7 `3 [7 B* D-        Minimum 1 year experience, strong guest service skills
3 o: D+ [5 a% L/ K-        Ability to work night audit shifts and weekends
* S& Y8 q2 m, Z5 e/ ]-        Emerit professional certification for front desk agent is required  $ G# z$ {7 T4 X5 |- ^
' Y+ M8 R+ k9 A- T

# F- Q2 V; s6 y% x$ b5 oPlease apply in person or send resume by fax:  780-434-5298  
% h+ p# F! s7 lContact Person: Heidi Crites  
0 L3 U1 U& ?& h* {Title:  People Resources Director
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