ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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( }/ p* P& p8 A6 p+ f, jPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
  h% A& }( \6 h! l-Answer multi-line phone calls professionally, politely and directing the calls correctly.
7 U# q& C4 u+ Y; r-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
  B$ m$ d1 t8 V; C, A. @: l-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
- G) d3 A  `' f+ i! x2 g-Exceptional customer service skills, ability to handle multi-task requirement
, i6 O2 O5 ]# \: B" D9 w  K-Works well under pressure, ability to work well independently as well as in a team
6 \2 ^% {$ w2 T# w5 U-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
" @& l+ o5 X! _0 C# Z  t& ~- }-Requires police security check at the expense of employee and child welfare check

2 I& I7 |& ~7 ^7 g6 zDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
- c  v5 g6 e0 D; wNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.