ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

8 V( H/ Y" N" k  Q3 A& E% OPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
' \7 F) T# e3 xClosing Date: October 5, 2010

Job Description
% f5 {' R! m, i4 ~-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

- p$ I8 H* M/ |* m. c. ?* zQualifications:
1 @; G' R4 z2 l9 T% {, }' n-High school diploma or above, two years or more related work experience
+ C7 Q1 c7 Y" q! {$ I) e2 R# ~+ R-Exceptional customer service skills, ability to handle multi-task requirement
. Z! ]$ f  x3 G1 _5 X/ F; y-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
5 S, S3 l9 _: d
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.