ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

5 T7 ]5 Y- _% j0 W7 sPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
: U% ], u: X( x5 L& j% Y  L- _Term: 1 year contract
0 T- k8 E5 ~/ B* q0 THours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
8 d9 P8 k9 A% f" i1 p4 A  P3 k7 U-Train and supervise volunteers at front counter or reception

# |( E3 q! q4 a% S' z6 bQualifications:
' q2 C  a! C! s" M2 n8 i5 A5 r-High school diploma or above, two years or more related work experience
. e5 A9 U0 [! u3 i4 s4 Z# Y/ h-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
0 k6 G( {/ z/ ^-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
7 H% ?, G( h& n0 l0 h-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.