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- G! J# }" A/ z z) _Position: IT Small Systems Specialist * U* u5 e7 n! ^; y* Z4 K
Reports to: IT Manager
. E: i/ l% {, l t3 C5 z [" C( PLocation: SYSCO Edmonton
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( h1 S8 D3 b, e) Y5 g9 e6 |Position Summary:
5 Z" j2 f+ q0 W- I) mThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.+ t5 Z7 {6 S7 f @: `
0 P( \0 V1 {- r/ D0 g4 U& v9 i$ gResponsibilities:% W+ K: H% i) y' T* h! V6 v4 A; P' }
§ Provide high level of customer service to internal customers' F; h0 O! |4 F
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
) u9 k. u& h* v' j0 [+ W; R§ Hardware and software installation, configuration and implementation
$ r; u6 k3 h H+ v, D6 \§ Ensure software and hardware standards and other policies are adhered to at all times& t6 p& P# Y1 ~) Y' P
§ Liaise with Corporate IT Helpdesk
) o0 i$ z0 b! b0 G§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert [! r% t% `8 {. x1 G: c' }. F3 A
§ Develop and maintain good working relationships with internal and external parties6 E( L N# m' \5 Q4 ~ X
§ Special projects as required% ?& V& ` U1 J- S4 |' e
§ May be required to provide after hours pager support for emergency trouble calls
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4 o4 Y# h9 g7 r0 {. K8 \6 rQualifications:. o( ~, X& W7 h& b; ?
§ University or College degree in Computer Science and at least 2 years of related work experience1 i( J5 k7 q+ l O3 }: O
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision/ p3 q; \& T- M3 J
§ Fundamental commitment to customer service2 ?! u/ O6 y4 p, ^' D i7 \6 `
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
9 _8 C7 a' T: Q§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
4 H o, m, r! L; Y& t# L$ n§ Experience installing, supporting and troubleshooting client desktop software- j: Z1 V1 b" ^0 ]2 L: ?
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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Closing Date: September 16, 2005! M3 }/ i; G% {/ J# Q2 H( L
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Interested applicants should forward a cover letter and résumé to:
( ~2 p5 j+ D0 b, N/ @ A+ iBeverly McIntosh, Human Resources Coordinator
" x5 r8 T$ @: R- d( P) JFax: 780-451-35469 _6 O' w2 M' h: o
Email: HR.Edmonton@sysco.ca2 c6 E5 T1 v u4 d. F$ I
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x& l: G1 d8 E4 s/ wPosition: IT Manager 1 G! m L2 d8 p/ {# Z
Reports to: Director of Finance & Administration
1 d" ?& B8 J, B6 sLocation: SYSCO Edmonton U# \) y8 t+ e) Z0 |# v0 L$ B* I
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Position Summary:* H: P) E# A+ @* G( t) B1 h
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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, q' ]2 J; x/ _1 {3 XResponsibilities:
, }8 C! [0 v" e( e§ Manage a stable local IT environment
( Y6 ^3 ?: g9 S* L* [+ `& O9 r§ Manage and coach staff in IT group
$ `' }; {7 ]2 b% R! {- l9 P2 L- n§ Oversee and provide small systems technical support7 G3 K/ @8 H5 P& u
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
M. t% {* m% {4 n§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
+ s$ k& j, y; _3 T8 A: F- m. i0 ^§ Hardware and software configuration and implementation
5 f5 s2 J' ^+ j§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
) e1 J* u& x9 C) \§ Ensure software and hardware standards and other policies are adhered to at all times
4 J/ \) a4 {# J9 }1 M( r. ~§ Perform network administration at the domain level; managing user accounts and network access
- `; }0 P' }/ e' m7 E& _§ Develop and maintain backup and restoration procedures
8 s& X' n7 `- c- O§ Develop and track IT budget as well as IT capital spending plan
' ^; Y% F, @- C1 K( g§ Liaise with Corporate IT Helpdesk
5 P5 N# X, {( U* i6 Y§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
$ Q: p6 A6 }5 `5 k§ Provide technical and procedural recommendations to management( t" g! L/ x2 g/ [! Z* Q( O0 c6 P% D
§ Manage user ID request and approval process in conjunction with Director of Finance
: L8 V& c! e- }3 ]) N: A$ ]§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT8 x2 [+ t7 ]0 M/ Y8 ^3 R5 i5 G% Z
§ Coordinate and support end user training) l$ [! V+ \; e- l
§ Develop and maintain good working relationships with IT related suppliers and service providers
! w' D! K. ], F' m8 y: {8 a# R§ Collaboration on development of internal intranet and external website maintenance
1 F4 ]0 x( ?8 W, [§ Manage all printers in the building
2 h+ X& D- W- q6 G" L% X§ Special projects as required
4 g" ?! B3 H$ ?' ?6 n2 f$ @§ May be required to provide after hours pager support for emergency trouble calls. z! S: q8 t/ ~& y' @6 q! z" J
8 t0 t- O4 w' w- B. @" E8 U/ l- }4 h8 ~Qualifications:
7 B b! l+ P- H5 @§ University or College degree in Computer Science and at least 5 years related work experience& X3 i& B* W$ p
§ Excellent leadership and organization skills
; S; d( d, x/ d2 F§ Able to manage a local IT environment while working within a Corporate IT structure at a national level
0 y7 r& q0 e6 I% l* t/ `9 v* w§ Strong interpersonal skills with the ability to communicate at all levels within an organization
4 {; \; a2 ?# v( s' X! i§ Strong small systems technical support experience0 A& R7 @5 S: U) i& c
§ Fundamental commitment to customer service and process improvement
- e9 Z! N, R( H§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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0 V; {& h/ C0 h+ O' B. JClosing Date: September 16, 20054 Y/ A' V0 y7 j9 ^6 g0 L u
[2 ^! g' V6 h A# aInterested applicants should forward a cover letter and résumé to:
1 c+ v' C9 H' j7 oBeverly McIntosh, Human Resources Coordinator
8 ?! |6 u2 W6 F$ rFax: 780-451-3546
9 v* x3 C; _& y: pEmail: HR.Edmonton@sysco.ca' A3 @7 a0 i# X G: Q- \. F
4 F! u+ M9 A/ [ j转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
