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丰田承认换踏板不一定能全部解决加速问题
1 |5 t7 X+ I, T% g- X+ q# ?By LARRY MARGASAK and KEN THOMAS% Z- P. F% ?" ^( T& f
Washington (AP) -- The president of Toyota's U.S.
; M* J/ I% r' Foperations acknowledged to skeptical lawmakers on Tuesday that" s8 \' ?8 K4 b1 @- U Y7 ]$ a: a
the company's recalls of millions of its cars may "not totally") p% W+ a3 G" t. {' n5 m
solve the problem of sudden and dangerous acceleration.
/ Y( D' P* h& f/ K* [; p"We are vigilant and we continue to look for potential
0 k0 n# q) v! Pcauses," Toyota's James Lentz told a congressional panel.3 z; O9 h! a; M0 H1 V: {' i
However, he repeated his company's position that unexpected# _+ S5 |5 g; ^3 c3 h X2 P' i
acceleration in some of the company's most popular cars and
2 |! C1 i1 u, C3 t4 v! G# H* V! Ctrucks was caused by one of two problems -- misplaced floor
4 n6 F2 S/ L1 a8 o; C8 [mats and sticking accelerator pedals.& {8 Z5 F6 \( y) m& V! K# w* j
He insisted electronic systems connected to the gas pedal
% p! q7 Z2 E2 Z3 a1 x9 q" land fuel line did not contribute to the problem, drawing sharp
# U4 ~" v9 O% }, f. wcriticism from lawmakers who said such a possibility should be
0 L2 ~) B3 m& Z1 q! [; e3 w/ ?6 Kfurther explored -- and from a tearful woman driver who could/ D; ^ b# y* x: m o- q
not stop her runaway Lexus.
5 W7 {9 V( ]; u4 G% d0 i* Y4 K"Shame on you, Toyota," Rhonda Smith, of Sevierville,
, f! P( l, G/ @$ ~4 _+ Q! XTenn., said at a congressional hearing. Then she added a second, z6 _6 ^/ l- h+ i7 ~# { f) d
"shame on you" directed at federal highway safety regulators.( {+ J/ I9 C+ Z5 H
Texas Republican Rep. Joe Barton cautioned his colleagues0 ~: m C$ n3 j. B; M2 |
early in the hearing against conducting a "witch hunt" and said) k& |* J0 I7 `' K" k- w4 w
"We don't want to just assume automatically that Toyota has& f& M" i% F& V+ V! C4 w
done something wrong and has tried to cover it up." But midway
" y$ E; t3 X$ }) r% h7 `6 @through Lentz's testimony, Barton said of Toyota's$ O7 D& |$ w2 H4 e% k
investigation of the problems: "In my opinion, it's a sham."2 ?; V7 Y. p; n) c- }9 e
Lentz said the company had not completely ruled out an2 r, K' Y; g4 _2 A7 v
electronics malfunction and was still investigating causes of) }7 r$ b& y z u! ?, z$ v
the sudden acceleration. Still, "We have not found a' E% h+ l0 d9 z k6 F
malfunction" in the electronics of any of the cars at issue, he& R" k$ o; M m2 v
said.5 W1 @0 e% o, {4 `, I
As to Smith's harrowing story, "I'm embarrassed for what/ t0 ~# i3 W' [: y, |
happened," Lentz said. "I want her and her husband to feel safe
, Z7 Y, w0 v! Uabout driving our products," Lentz said.5 [5 a- v, G; Q! p
Three congressional panels are investigating Toyota's
& w E- G* ~! ^# d! P. j) C0 S0 Oproblems, which affect a huge number of Americans. Toyota has
5 I; C9 H4 W6 t* S9 P& ?recalled some 8.5 million vehicles worldwide -- more than 62 y# g3 |, d& i4 n4 J2 w
million in the United States -- since last fall because of4 N0 ?+ E2 T4 c. c* b! H: F
unintended acceleration problems in multiple models and braking2 z K* l: Q6 m! o
issues in the Prius hybrid. It is also investigating steering
* |4 z- J/ |/ yconcerns in Corollas. People with Toyotas have complained of
4 |: M/ D( b& ?- w% G) r5 h4 rtheir vehicles speeding out of control despite efforts to slow" L; I. h2 h$ c" a
down, sometimes resulting in deadly crashes. The government has
0 |; ^4 K) t) a% l/ Preceived complaints of 34 deaths linked to sudden acceleration) Q/ j- j6 O- s8 P# T( B5 \
of Toyota vehicles since 2000.: J1 h2 z: G- B8 \) b+ h4 F$ ~
Lentz, who choked up while discussing the death of his own$ L; u7 P6 O% b# C- u; _
brother more than 20 years ago in a car accident, said he" N' x1 _7 C4 z. Q% ^
understood the pain.! q# @5 O1 I" X$ j) O
"I know what those families go through," he said.. t( F% y. h' S6 h/ z1 l
Lentz has said in the past that he was confident Toyota's8 O; K* q9 o5 I8 \ x8 H# P
fixes on the recalled vehicles would correct the problems.* I) d* [0 m5 j' ?/ {: ^3 P" f
But when pressed by Energy and Commerce Committee Chairman1 }! y5 v* n3 Y2 Q
Henry Waxman, D-Calif., on whether the two recalls Toyota put8 k4 U) p, g J* o
in place to deal with the issue would completely solve it,; ]: \" \5 }# U8 ?$ H, s5 l( M
Lentz replied: "Not totally."
[+ {1 A2 j1 {5 jStill, he said chances of unintended accelerations were ~. W2 D. @4 m7 r7 C4 p2 i# q
"very, very slim" once the recall was complete. Lentz also said9 e, O; N& k0 w4 I- D0 K( a! D- R& @
Toyota was putting in new brakes that can override the gas
( w1 T6 Q$ O* {" r7 ]6 B, Fpedal on almost all of its new vehicles and a majority of its
5 f. G9 i& `: ]/ V z6 ?vehicles already on the road.3 A/ ~$ i2 H9 V
Meanwhile, Toyota president Akio Toyoda, who will testify
/ u5 s' h3 n9 _. F, d, Z, _before a separate panel on Wednesday, said he took "full8 w0 M9 S! V! q M7 ~2 Q$ Z
responsibility" for the uncertainty felt by Toyota owners and
2 X: x" q' I+ U6 hoffered his condolences to a San Diego, Calif., family who were
) H! N6 Y6 ~! xkilled in late August, reigniting interest in the problems.
" J; K! }" F- v; z"I will do everything in my power to ensure that such a+ B- V4 i) k0 Q2 n1 x
tragedy never happens again," Toyoda said in prepared testimony; a' S: a, P4 }3 u
for Wednesday's hearing to the House Government Oversight+ @4 U# F- v. Z5 |; X8 f9 h
Committee. "My name is on every car. You have my personal9 r3 R& t V* j N9 u( K8 q
commitment that Toyota will work vigorously and unceasingly to2 q6 b& [4 U6 R9 s8 _5 Q+ B) ]
restore the trust of our customers."+ I) ]/ n1 J7 ]8 `- H% c" _
Lawmakers heard a brief, but riveting, deion from
( S9 i( j' c0 KSmith, the Tennessee woman whose Toyota-made Lexus suddenly: I \- G& L; V0 V
zoomed to 100 miles per hour as she tried to get it to stop --
& u& U/ v' t( w, r' Fshifting to neutral, trying to throw the car into reverse and
. n& M3 R& N- f5 Khitting the emergency brake. Finally, her car slowed enough V4 [: ]/ S5 D
that she was able to pull it off the road onto the median and
: Z' ?" v+ Z* p( W% Sturn off the engine.
2 G. V, F! h; G- j! K8 OFighting back tears, she described her nightmare ride of
$ O, X. L% V0 b' H0 L2 W2 N# oOctober 2006, calling it "a near death experience."1 q# i- j. M+ E/ [4 A' l
"After six miles, God intervened" and slowed the car, she
0 u k, y) B$ o, Wsaid. She added that it took a long time for Toyota to respond
" t* x7 O' m" R) R# ^* vto her complaints.5 P- a W' q1 [! F6 m1 J
In an often contentious full day of testimony, lawmakers4 C3 A# Y% E' \) t4 @+ W% G+ ?
returned again and again to the question of whether electronic6 E2 `& {# _1 E5 y2 B
malfunctions may have contributed to the speeding cars.8 r" H, u# c5 j4 F
"We are confident that no problems exist with the electric) }% Q9 g% I- s' O0 L
throttle control system in our vehicles," Lentz said. He cited
9 \, v. D% a, n1 i: @- ]"fail-safe mechanisms" in the cars that were designed to shut* o" C% s2 a" `7 a( X
off or reduce engine power "in the event of a system failure."
5 y B% q1 C% y; DTransportation Secretary Ray LaHood told the panel in
/ R: m1 X6 D3 }4 B, pprepared testimony that possible electronics problems were3 j* }2 h7 f1 e1 G/ T( X
being looked into by his agency. He said the company's recalls F& F; @3 W/ A4 D2 X
were important steps but "we don't maintain that they answer: d4 K2 H# `. A5 C0 e. `' J
every question.". f7 }+ T$ r* R# L- c
Toyota hired a consulting firm to analyze whether
$ l, R& @/ X* relectronic problems could cause unintended acceleration. The
2 h4 S# x3 g! L6 X- c: x8 bfirm, Exponent Inc., found no link between the two. But
' q1 I/ D5 ?# pcommittee investigators said the testing studied only a small
# T4 G7 b' f2 h& s9 qnumber of vehicles: J( `1 J* T) w* r+ \
Tracking down an electrical problem can be far more
! t& b1 c# o' D+ u% d3 w9 d+ n- bdifficult, expensive and time-consuming than finding a6 Z4 o1 }) ]4 w4 R+ J
mechanical problem. Electrical problems can have more than one7 e8 \* c2 G5 ^5 b6 U- C
source, and they can come from inside or outside the car.
/ {1 j+ Q2 Q; J3 e" l1 R) ^Mechanical problems often leave clues such as physical damage,
8 i* [6 D4 ]7 H* ?where electronic troubles can be hidden in software or leave no
8 J( k& D2 S1 _4 ptrace at all.6 x3 j- V- |7 o2 d% [2 t
House investigators who reviewed Toyota's customer call7 i7 H% j. B; R: g& g
database found that 70 percent of the complaints of sudden" B6 l; V8 r) v9 h
acceleration were for vehicles that are not subject to the
1 j1 P, w& B: \( \2 l. nrecalls over floor mats or sticky pedals.+ k" _( Z% c( U3 H- J/ }
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
" i7 v& M5 Q: y3 G5 Nsaid Toyota "misled the American public by saying that they and* @' P0 E( B) _# u" C" k( N6 Y
other independent sources had thoroughly analyzed the, A1 L" _8 T4 D9 n8 H( W& f" k
electronics systems and eliminated electronics as a possible; \" O- K2 d1 Z$ Z( ~7 |5 l
cause of sudden unintended acceleration when, in fact, the only
\8 d1 o. M; p9 q a8 Ksuch review was a flawed study conducted by a company retained6 U" j( {* b. d7 ]: V( d9 A
by Toyota's lawyers."
! \$ |( B# X5 x8 V- nLentz apologized anew for the company's slow handling of
$ _* j7 C# p: qproblems. "We have not lived up to the high standards our
" ?! b: r$ W2 w: v5 i# zcustomers and the public have come to expect from Toyota," he
3 v6 Q7 P5 ^5 ^( Psaid.; H' u3 t" l3 p h, g: ^& W
"Put simply, it has taken us too long to come to grips with
7 H- k0 Q- a! k; w4 m# Z9 pa rare but serious set of safety issues, despite all of our
s- a2 N& B t1 |/ kgood faith efforts," said Lentz, president and chief operating5 e2 P3 A# Q5 P1 U. c0 K7 H- _& U% D! ?
officer of Toyota Motor Sales USA. Inc.# Z# u+ H0 |* [( Z5 r) N' C
Separately, among hundreds of Toyota dealers lobbying
1 Y; Z- F; M6 ~members of Congress Tuesday, there seemed to be widespread
9 i1 M+ V% a( }5 k1 |: D) }4 Rrancor toward a federal government they view as picking on the; S4 o# y9 a: ?' z
automaker, at least in part because of the government's7 a8 m) I" j0 a; A/ Z
investment of billions of dollars in General Motors and8 }% {7 L! d+ R% n+ ~6 d. K/ g
Chrysler.1 p" s0 \/ o _% o" F
"That's hard for me as a citizen to understand why my tax4 i7 [5 p4 U& \
dollars are going in that direction," Paul Atkinson, a. Q. Y8 I( t: j p. K% D# z; o, A
Houston-area Toyota dealer, said at a news conference that also- f3 v0 h+ d) v
served as a pep rally for the visiting dealers. "To compete
! C. s7 r0 c) ]* M9 Vwith the government as an individual entrepreneur is pretty
( [ S1 { M3 P1 s( B8 L- \" `, dtough."/ S: H# C `( o8 B$ l) ]1 J
---4 D& Q/ ?( S( l& ?9 u3 A4 ?2 h
Associated Press writers Alan Fram, Stephen Manning and Tom2 p, l, ~0 S% {- Q
Raum in Washington and Tom Krisher in Detroit contributed to2 J; F5 S2 h% j( h5 O
this story.9 R" e }9 Q! H( m: w Z! F0 L
/ b! |4 C' u& g3 Q* F7 S-0- Feb/23/2010 21:04 GMT |
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