Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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+ Q; @$ j9 m1 MReception
  y9 K6 |; t4 i, x/ Q' [( y•        Greet and provide assistance to incoming visitors
) ?4 n$ v7 ~4 _3 T5 C& |* Y$ U9 C•        Answer multi line telephone system
8 D$ p, k, D7 U" b. X+ y. ^) T•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
2 _. F) K4 v+ _' k0 `•        Oversee Y-Knit program; provide support to its volunteers

! D$ R1 J' l5 X' _$ Z# gAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
4 ^4 P, j. W7 v) N/ u; c•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
. C4 f$ Q' l' h3 W( H4 [# ~, w•        Update and maintain databases as assigned, including those for Fund         Development and Administration
) B& ?' v; C) {1 I5 S# j•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
/ G4 n  Z" w- R! I3 x$ ~% d  l8 L4 {. }•        Assist Business department with weekly bank deposit and processing         payments
9 A& s, [% Q  w! M, \+ @•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
0 S/ _5 F& r& `" |* v' J•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
7 h) I$ K7 h: D  C4 j3 J8 |•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
) I2 z5 o! _7 _9 ?$ y•        Mindful of need for accuracy, detail and discretion
( S" @0 u: S) a& Z* Q5 y' g! K; E•        Able to interact in a positive manner with diverse population
0 \% `- E+ X; y8 C/ @& i6 P( z! t8 r# N•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
7 k, _" l# n1 K/ E8 V! H5 @•        Able to work independently

Closing Date: July 13, 2009
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* ?! L4 o$ r* K9 @- A& bPlease forward your resume to:
  z. G, q( n4 W, }YWCA Edmonton
Recruitment Coordinator
9 l' N% d4 d7 U- G1 n4 o- _100, 10350 – 124 Street
! a) n: L/ C+ P) q- G1 i7 @0 CEdmonton, AB
T5N 3V9
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* U3 `( T" V1 K3 \+ p' A6 U5 Y9 GE-mail:  recruitment@ywcaofedmonton.org
5 Y4 P% P& X$ x6 r# C0 T0 i, Q& \Fax:  (780) 425-7467

2 f! X, i: e5 F+ k5 d1 uTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org