Receptionist

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Receptionist

* d' Y, G. S( m/ o8 t+ RThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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" w  H1 L" k/ zReception
% f% \- u7 H; n1 Q8 y' `•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
& k( S% O0 ?! O5 p+ @•        Arrange courier services for all departments
4 W* q; d- W9 e+ o1 m  j•        Oversee Y-Knit program; provide support to its volunteers

9 S. l6 q( s' F; ?4 i' ?1 UAdministration
0 e0 w! W& m( m6 w& ]! D•        Receive sort and distribute mail and packages; post outgoing mail
1 v+ q# [& b0 \: T* j) m•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
0 \* Z9 o' x) c0 X6 f$ [•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
  K7 c) S( d2 Q& n/ M•        Create monthly staff bulletin and prepare for distribution
- Z8 H* A: `8 M4 ~9 P5 H1 j•        Assist Business department with weekly bank deposit and processing         payments
1 d8 K1 i/ g* k& V* H- x- z' Y•        Assemble and forward information packets as requested
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Registrar
. i* ~  s" s% Z: G•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
$ F' n+ r, U) }0 j/ l•        Assist YoWoChAs Outdoor Education Registration as required
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) B% @7 h4 R, V/ _( T5 TQualifications:

4 }( m" ?; l7 u! w•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& `/ e. T; a# x+ \$ @•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
1 B1 z) K  c' ^3 h8 \. {8 [7 s9 D•        Able to work independently

Closing Date: July 13, 2009

& f' o; O0 Q4 ~- IPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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- G1 U/ a, F, I, E) [# `, hWebsite:  www.ywcaofedmonton.org