Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
' H1 _* f) m% ?( b" n•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
8 J* S, e1 K- @9 X8 p•        Oversee Y-Knit program; provide support to its volunteers

. h! m7 L9 }! `0 q+ C" [! LAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
) p& V0 f4 \) b0 }•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
, c/ }' |# ]' Y7 Z- x! `, W•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
7 d/ S; b1 Z; ~- v•        Assist Business department with weekly bank deposit and processing         payments
6 A) T  T$ W* y* `+ ~  l8 |! l1 k, w•        Assemble and forward information packets as requested
$ [" l6 U1 k0 m: \# n% l+ M! I) Z
Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
* S5 Z/ D- N# F4 k* r•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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0 d+ {0 i; h( b( R9 DQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
$ ~3 l0 o3 `4 c: S2 F•        Skill in Desktop publishing is an asset
% O' H2 ?% n. ^# i% M8 ^9 \•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
9 i4 _! D( U7 L# I2 j; B•        Strong customer-service skills
6 v8 o% K8 c' @, q•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
! h; O' B* |- j$ BYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
1 s6 e2 @0 ?# Z0 {Edmonton, AB
1 K' U& V+ Z' f/ aT5N 3V9
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4 y7 d3 G' I$ Y! K8 \7 d4 zE-mail:  recruitment@ywcaofedmonton.org
. U; |" B0 M1 H' C& B; y' `/ x7 LFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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' \: K7 E, ~; R* f4 vWebsite:  www.ywcaofedmonton.org