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Receptionist
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: A. m$ W, `# n5 A1 T8 VThe YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance., P' [! R. {! G6 e, C# @2 K
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Job Duties/Responsibilities:+ m7 B/ L- d6 U* x/ n
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Reception: ~7 Q: ^% o1 y( A2 Y$ U; K/ j
• Greet and provide assistance to incoming visitors* P: E9 U+ K+ `6 m
• Answer multi line telephone system
* \/ }1 B3 _! b9 O; Q0 a( t• Receive and distribute mail and deliveries
* b: p# X1 [. ~/ M4 \9 }6 I5 O O• Arrange courier services for all departments9 k& o; M& N6 Y% D5 A { [
• Oversee Y-Knit program; provide support to its volunteers/ P3 J9 m! Q# l7 }
# M" v4 L4 U4 {/ B. _6 N( g# H+ XAdministration
3 b- [6 A! t/ ^ l, u• Receive sort and distribute mail and packages; post outgoing mail
" o6 E) N! J* r% Y$ L! r- L4 k3 m• Sort and distribute mail and deliveries# a$ p" L$ X7 c7 E0 t: C
• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency * @; u: b0 W0 U( Y6 z
• Update and maintain databases as assigned, including those for Fund Development and Administration6 f; d5 {2 Y" m9 B v i# o1 X
• Assist with task management for administrative volunteers - p! y( |3 \+ p! L
• Create monthly staff bulletin and prepare for distribution
9 T/ I/ U# N2 N. D2 a7 J• Assist Business department with weekly bank deposit and processing payments ) R" G4 L- D$ _: I' a( b
• Assemble and forward information packets as requested
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Registrar
/ p: G# M5 J4 d- A• Accept and process registrations for participants or attendees at various special events and staff training
: m: F$ @* ]9 d; S P/ X• Process payments for ticket orders and registrations
( b8 G* `% _) m- A• Assist YoWoChAs Outdoor Education Registration as required' J/ B- ]& k! t8 l$ A1 z$ ?+ Z! T. v. S
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Qualifications:
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* }' w# G. [8 c2 p! C9 {( u# {• Minimum 2 years office experience in areas related to office reception, and office procedures
6 Y) r9 d9 T7 y- k: K( ], }- l: w( o2 x• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
# d1 d) ^! J- i3 P9 [• Skill in Desktop publishing is an asset! D9 n r% |, T, X8 z8 I2 [$ V; V
• Excellent verbal and written communications skills
( U3 t9 M) X9 v/ Q• Mindful of need for accuracy, detail and discretion. x& \. i2 N+ E0 ]; K
• Able to interact in a positive manner with diverse population! F q3 Z! J q9 r9 A/ e
• Strong customer-service skills 1 I" l c! ^5 u9 y
• Strength in multitasking, prioritizing, and meeting deadlines" Q# d/ z- o. l2 @: Y& Y) q& o" {% X
• Able to work independently7 m: e- I3 _: F. c9 j
# q) V5 r, L# r2 D' YClosing Date: July 13, 2009
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Please forward your resume to:
4 ?' o/ a7 @/ e+ FYWCA Edmonton 7 f* V& M" E/ S; Z
Recruitment Coordinator; a2 Y; p# Q' I$ X7 K' x; Z
100, 10350 – 124 Street9 B- w8 V2 u' O8 }" o# s4 Z
Edmonton, AB
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E-mail: recruitment@ywcaofedmonton.org
- K2 r! C$ w/ o' d C; |1 x, k0 YFax: (780) 425-7467! Z, s6 K W+ n! k" T9 |$ q
( o; O* d w0 D+ oTelephone: (780) 423-9922
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Website: www.ywcaofedmonton.org |
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