Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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. f2 s; m& ?' ZReception
) F2 r5 g7 f! J, Q4 h•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 B3 \0 f" j  s" x! q- W$ k& ]' w•        Receive and distribute mail and deliveries
5 `  p  b1 Z9 [) R; o) o/ k•        Arrange courier services for all departments
# h4 S# ]6 h9 n2 [% q3 n•        Oversee Y-Knit program; provide support to its volunteers

Administration
' S+ A* K+ r& {+ S: F•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
: f( E0 U. o- q1 F2 q' F# m•        Update and maintain databases as assigned, including those for Fund         Development and Administration
+ b) U  M) S, C3 F: W•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
& j6 G; j8 H8 e! i$ a* t9 n( L•        Assist Business department with weekly bank deposit and processing         payments
, Y2 R/ K# w( A2 M0 H9 m* D# @! |•        Assemble and forward information packets as requested

1 T4 B" e+ U, v. _: ]4 S% uRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
+ s7 L/ Q9 @6 u$ }•        Assist YoWoChAs Outdoor Education Registration as required


& I8 V* s2 A' c# ^6 gQualifications:
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& N4 P0 p$ F! a•        Minimum 2 years office experience in areas related to office reception, and office procedures
: m3 c4 U3 B  ]  Z( e6 Y; q# M! R•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
1 `9 A; z' F$ K•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
0 O# B, e$ E9 h1 O; \) J' b•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

( {8 ^" g+ Z+ H; T* MClosing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
9 |- N: {* N: pRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
) ^0 a6 d) \& A# NT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
/ q0 H+ G! Z% u( f: b  kFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org