Receptionist

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Receptionist

  l5 r1 }9 z9 c9 Y$ `The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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9 z/ f! Z0 w0 [9 l- C2 ?Reception
# e) Z7 W: ~2 X: G. l. l•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 N; S! D4 H1 {& T5 [•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
$ p* r3 I. m+ X' ]* \•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
- |- S/ Z1 e1 z* s; b1 I•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. q) c# P; B1 u7 |0 O$ v, |% u8 `$ |•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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# s6 Y0 S+ G1 {9 c( o  L' tRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
+ Z. O: B5 n: @•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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) t' p: N+ r0 z. }; N3 KQualifications:

4 L* {1 z, K- @  N- S% W! p•        Minimum 2 years office experience in areas related to office reception, and office procedures
! R; h* J5 O! [# X5 V•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
/ r( g) {% S0 W7 l7 Z•        Skill in Desktop publishing is an asset
; y) f4 w  K- }  [) f; a•        Excellent verbal and written communications skills
5 l+ [0 N7 w; e/ }) D2 Z; S* K•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
3 I- N9 U. @2 r# K% K•        Strong customer-service skills
1 ~5 L" P" Q, m•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
6 }& y, n6 `/ ?/ V4 fYWCA Edmonton
% @2 E7 |% f+ Q8 QRecruitment Coordinator
100, 10350 – 124 Street
% ?8 z$ G! N% K/ zEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org