Receptionist

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Receptionist
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: A. m$ W, `# n5 A1 T8 VThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
* \/ }1 B3 _! b9 O; Q0 a( t•        Receive and distribute mail and deliveries
* b: p# X1 [. ~/ M4 \9 }6 I5 O  O•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

# M" v4 L4 U4 {/ B. _6 N( g# H+ XAdministration
3 b- [6 A! t/ ^  l, u•        Receive sort and distribute mail and packages; post outgoing mail
" o6 E) N! J* r% Y$ L! r- L4 k3 m•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
9 T/ I/ U# N2 N. D2 a7 J•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
/ p: G# M5 J4 d- A•        Accept and process registrations for participants or attendees at various special events and staff training
: m: F$ @* ]9 d; S  P/ X•        Process payments for ticket orders and registrations
( b8 G* `% _) m- A•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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* }' w# G. [8 c2 p! C9 {( u# {•        Minimum 2 years office experience in areas related to office reception, and office procedures
6 Y) r9 d9 T7 y- k: K( ], }- l: w( o2 x•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
# d1 d) ^! J- i3 P9 [•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
( U3 t9 M) X9 v/ Q•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

# q) V5 r, L# r2 D' YClosing Date: July 13, 2009
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Please forward your resume to:
4 ?' o/ a7 @/ e+ FYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
- K2 r! C$ w/ o' d  C; |1 x, k0 YFax:  (780) 425-7467

( o; O* d  w0 D+ oTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org