Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
  Z% B% U* _+ m" CJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
3 J9 p( I* @# Q/ V  f3 b/ s" I2 {" e! rLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
. f/ U7 X/ ]/ h8 m- oApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
5 P$ G2 n6 q2 R/ Q& q) l- aMin:    Rate: 15.74
3 _: D: y3 B% X# H3 zMax:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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4 x4 @4 |: M  Z+ UEmployer: TELUS
2 `/ r) ~! w2 Q! W3 G, Z( N) EBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
0 d- n0 G% {3 ?& c' |, X( W8 l8 SCity: EDMONTON
5 x& }0 l1 d! n* s" ]( SProvince: AB
+ G" P; l) a& f6 u9 q( `; tPostal Code: T5J 0N5
& ]! b9 W5 M) I% f+ h  T7 iWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
% a6 B( o- @* j9 d9 @0 Y9 ], BFax:  
9 X$ F: f" Y  u7 ^2 t5 ]$ WEmail Address: