Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
7 L+ n1 T! N8 y, t' r( \Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
# P' i, e3 ^0 s0 D0 v7 ~Location: Edmonton
Duration:  
" D& B3 R: m: r7 cJob Type: PART TIME/FULL TIME
& W  s* _9 t# m/ lPositions Available: 1
. b  h; q! @/ u  ]: J( q3 T  QHours per week: 25-40
Position Start Date: Immediate Opening
/ O  w% U4 \4 m9 I4 g9 s; ZApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
( m. U8 @4 ^) V: H( n9 B8 D, iBranch: HUMAN RESOURCES
( K- Q4 X; {& R. p' ?3 rAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
7 s4 C* L& W$ HPostal Code: T5J 0N5
' }* j/ F- g+ lWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
$ r  [) k, L2 X! P3 U+ `3 LContact Title: RECRUITMENT COORDINATOR
( F, `- q1 t. [Fax:  
Email Address: