Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
( ]; ~7 g# P# W- J" VQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
# {- {- L/ _4 c& }9 d) gLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
/ M5 p' F7 m# ?' E% y7 w; F) x! PPositions Available: 1
- X+ K/ z; ^* ^) e3 U5 uHours per week: 25-40
Position Start Date: Immediate Opening
& \/ {9 t* O9 J) Q+ kApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
; x' Y, N3 _* o$ q0 v5 ]Min:    Rate: 15.74
" r5 r! c! @, O3 {Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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$ G; k- R1 `2 IEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
" A( r3 H& m$ ^) _Province: AB
0 t' W; S' l; ]. L' J& S9 ]  r: A6 ?) _Postal Code: T5J 0N5
Web Address: http://www.telus.com
" m; r. u3 D! X2 O8 o, _5 wContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
* m2 a- S3 g6 kFax:  
Email Address: