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Position Title: Help Desk Analyst (ADV114)
# @5 T8 _6 B2 t8 RJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
$ N; k1 E t" N* o! KQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
# [! ?1 ^2 R% N9 lLocation: Edmonton - @ g4 v/ @ \2 Z7 b. h
Duration:
. I- ~- U f; y% j! B% LJob Type: PART TIME/FULL TIME ( Y# j) Q( U/ ]1 V$ p
Positions Available: 1
5 V7 N) i r3 x/ u/ cHours per week: 25-40
5 h E F6 D4 S# f5 Q4 P! F" ]5 J1 zPosition Start Date: Immediate Opening
7 Q5 d6 B& d* {5 }Application Deadline: Jun 30, 2005
# k+ F/ g% a3 @- I4 XRemuneration: Salary/month -or- Hourly
0 b* W5 F: S* }. eMin: Rate: 15.74
& j( g; Z; I5 Z1 l( w) kMax: ; b$ r" ~0 r S' b' Y
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS 9 x8 ]2 u" T' W9 w! x
Branch: HUMAN RESOURCES ) P7 Y4 F& @ `+ @' d
Address: 1N - 10020 100 ST
" `9 d9 {5 a2 ?' W5 v7 KCity: EDMONTON
8 U( G! n5 o9 S) q, Y& L! kProvince: AB
% k; x' v. O$ A- hPostal Code: T5J 0N5 * I" _. f8 r7 Q0 e
Web Address: http://www.telus.com $ c# W. ^$ r2 W) d# q# N! r2 u
Contact: JONELLE PALAFOX
! ~9 \1 K$ I8 _* H" ]# w9 gContact Title: RECRUITMENT COORDINATOR
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Email Address: |
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