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Position Title: Help Desk Analyst (ADV114) 8 Q6 r* ?9 y0 [
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. " I g! x# P& k" F. U5 i# m
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
) h/ r# I& B8 \- m6 i$ ALocation: Edmonton
) R" B$ m( Y7 f) MDuration: ( x8 r# ]1 w, ? n7 X; i6 N
Job Type: PART TIME/FULL TIME ! r7 Z$ K6 H1 `1 Y
Positions Available: 1
6 k+ V' J3 I# |+ E. {# BHours per week: 25-40
o t; t2 v$ h+ b, I% A% OPosition Start Date: Immediate Opening
# u3 T+ X: B, y% U5 F. ]Application Deadline: Jun 30, 2005
% a2 X8 f( r5 F' q/ w3 ^4 G. M/ rRemuneration: Salary/month -or- Hourly
% r% B- G( `: D% x% E; \4 L% OMin: Rate: 15.74
; g+ D) X$ b: b- c% n$ A' S0 GMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 0 |( h6 {) D& o! N
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8 t) D7 \7 c3 u--------------------------------------------------------------------------------4 }# {7 z8 Z' y- V( Q% |# W
. v% z# y& ~( A5 a4 m1 \3 K3 nEmployer: TELUS
; I6 J! ?7 j1 f1 tBranch: HUMAN RESOURCES / w% m2 W C0 v$ F# q2 `9 x3 K
Address: 1N - 10020 100 ST
" A! D7 H0 l! |+ r1 L3 ZCity: EDMONTON
% s( ^ F; _4 H/ R( s: I# b8 [Province: AB 4 `; Y; U( q# i3 S
Postal Code: T5J 0N5
1 w1 X; G7 g( l( X \ v& p8 `Web Address: http://www.telus.com - ]. W% b; G$ F# M
Contact: JONELLE PALAFOX 9 ^; g/ x( _& c/ L- `
Contact Title: RECRUITMENT COORDINATOR 9 B4 a! f }) [" E
Fax:
6 W8 b4 K# g0 A f+ [Email Address: |
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