Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
5 W! d$ A5 {: b+ c2 M0 v+ G3 c- SQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
3 ]( O, K4 o5 o' bLocation: Edmonton
- X  h- s7 z/ ]5 A& K  j, o: o2 wDuration:  
  [% [2 {7 ], i# l+ B( uJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
' c& C: c8 v2 M, ^" ZPosition Start Date: Immediate Opening
6 y' Z; A9 L( a1 tApplication Deadline: Jun 30, 2005
- w0 b# u% s; s5 KRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

2 J/ ^. T3 {1 M* X; Q, a' hApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
6 l5 l' P9 Z# P1 n9 uNotes:  
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Employer: TELUS
9 b( b+ T4 n; QBranch: HUMAN RESOURCES
& n% s# B1 B! Q4 QAddress: 1N - 10020 100 ST
City: EDMONTON
, _& i5 B) E4 v4 z9 A1 lProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
. Y/ r2 L% _  Q( Y4 B9 f6 MContact: JONELLE PALAFOX
+ X2 C' t* L  Z6 j! c3 }4 w& aContact Title: RECRUITMENT COORDINATOR
' O/ O# k* p3 O9 |( V+ PFax:  
Email Address: