Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
& p! d$ \. C- r1 lJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
  x, Z) q) A8 k3 E8 {5 lLocation: Edmonton
% S4 N, _/ u7 w) `# R, R8 qDuration:  
Job Type: PART TIME/FULL TIME
2 ]* v" Y3 B/ O3 ^3 |Positions Available: 1
( A2 I! q, ]. z* w# uHours per week: 25-40
- D0 T1 X  Q, |0 @5 x6 q) LPosition Start Date: Immediate Opening
# G9 t$ \& ?6 e& w, S8 H- b% XApplication Deadline: Jun 30, 2005
5 f; a" N) q/ I+ ^! `/ eRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
& E! ^+ |: f& K# j) S+ w
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
8 b2 m7 K- ^! r% dNotes:  

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Employer: TELUS
Branch: HUMAN RESOURCES
7 t  U4 A8 T0 }% P6 @Address: 1N - 10020 100 ST
* q  ?( d+ x+ H8 Q" }: H4 UCity: EDMONTON
7 u% Q) S; l! R( D) d# _Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
, b. l/ q$ \! e3 C7 _Contact: JONELLE PALAFOX
4 |# A( h  |8 tContact Title: RECRUITMENT COORDINATOR
9 S9 G7 W* R  M! x" ]3 |Fax:  
& A  O3 C# o6 z+ ~* mEmail Address: