Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
$ |3 y( i$ C: h" u9 q0 D8 jJob Type: PART TIME/FULL TIME
  R5 `4 W! }0 C) iPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
0 K! u- ^: W0 i) j+ a! eRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
: F: z) M* G: ?' @* U" D, U- s
! U! J  D2 Y: e3 S) v0 k$ b' lApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
7 Y* z6 P1 J- iNotes:  

" t  a8 P3 j# ^, x" `1 Z' H9 m--------------------------------------------------------------------------------

. i" h9 r/ e$ IEmployer: TELUS
- k0 B: `( i  i! M, zBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
4 j; R7 _0 X) ]0 }2 s' S$ AProvince: AB
  [' m! {3 i/ p% h% h" [6 x- c2 T) \Postal Code: T5J 0N5
" o' g2 Q1 a9 c) L* j, kWeb Address: http://www.telus.com
- k6 G3 c' S3 E4 T3 z6 ^Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: