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Help Desk Analyst (ADV114)

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发表于 2005-5-21 04:59 | 显示全部楼层 |阅读模式
Position Title: Help Desk Analyst (ADV114)
, K9 d( E# n+ J# f5 V1 mJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
' M5 |* \+ O2 VQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ; U( y( }- X- z( a. `; N. A- s
Location: Edmonton ) h0 o7 l/ y$ ^& ~# |- R$ e
Duration:  & M$ ?( T( `; h
Job Type: PART TIME/FULL TIME   k; B* T. \6 `: Z4 i
Positions Available: 1 / `3 E  N# O  j$ @3 g+ m  c
Hours per week: 25-40
% I( ]4 ?+ C+ c# S' _2 [. \Position Start Date: Immediate Opening ! o9 b. v# n  ~1 j: s0 \
Application Deadline: Jun 30, 2005
5 o5 N/ }# j% _* m8 Y1 w7 aRemuneration: Salary/month -or- Hourly : H% ~3 n% i# m8 |
Min:    Rate: 15.74 1 C' n9 p: ?+ q" f( K
Max:        
9 b6 q5 E! O3 O! Y
+ k" d, H  J- R! s& J& HApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 3 q- e8 P, d2 @& ^+ e, h: g; q
Notes:  ' g) E0 I* t* D0 Q6 {+ e( G

0 y) n3 {" h* W/ p+ t/ Q8 ]& O/ W$ J. W--------------------------------------------------------------------------------3 ^# M) A: y9 v; J
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Employer: TELUS
1 P% e' Q  I# I) D9 ~% VBranch: HUMAN RESOURCES
5 Q) `; w! g3 ~( k! DAddress: 1N - 10020 100 ST ; v; f6 d3 O" X( R  f/ Z- R+ \9 ^
City: EDMONTON 5 k) e& [' g: q0 {4 r
Province: AB 4 u! `. U3 s9 C: V9 q- R: s
Postal Code: T5J 0N5
7 y  u% O& n8 q: t: C- ]Web Address: http://www.telus.com
" \/ a# ~2 T0 N' p# X! UContact: JONELLE PALAFOX
: a% x4 D7 a! p$ v! {% k( C6 d% N% LContact Title: RECRUITMENT COORDINATOR 0 w  b+ s* h$ J
Fax:  
& Y- b' @6 e) eEmail Address:
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