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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:' x/ B5 R/ \- x: ]: ]4 h
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Z
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only.
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4 p- D6 X# H0 I; _, k# BHere is the 3-year dependability study:
/ {7 e! v4 k2 |0 _3 }- W(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)
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! u' f! p" R6 qhttp://www.jdpower.com/corporate ... ase.aspx?ID=2006133
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9 k4 Y; M$ w) i4 \$ V[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~5 {* f$ B9 ^+ f

2 A9 |, p$ \( w2 j  h[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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