J.D. Power 2007 Initial Quality Study

老杨

点下面的图片下载pdf格式文件：

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Z

The above is a 90-day quality study. But most people don't keep their cars for 90 days only.

" D7 n/ a# K8 P  k9 l; bHere is the 3-year dependability study:
, k8 F( k, l8 t$ B# w(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)

http://www.jdpower.com/corporate ... ase.aspx?ID=2006133
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[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]

酸葡萄

我服了, 这个调查好"准"哦~~

0 L2 j8 Z+ n" s8 b% R- e[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]