汇丰银行-Customer Service Representative (12-month contract)

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# i) P4 ?( _" OPosition：Customer Service Representative (12-month contract)
; e  {) j2 Y: O. X" V' oWorking Location：Canada-Ontario-Toronto
Language: English
& f5 w# E7 l' d, y
& g9 H9 |7 J, e4 \岗位名称：客服代表
. x5 e6 Q) X0 B" ?企业名称：加拿大汇丰银行
# B4 R! y$ v$ b  T工作地点：加拿大多伦多
语言要求：英语

How To Apply
HSBC only accepts the official application via the following link.
: F5 z% A; X: s4 A点击申请-Click here to apply
2 J( s, t7 [8 @0 }0 B! X: v9 H$ b如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

+ x+ X( R+ w" A8 Q- F: hKnowledge & Experience / Qualifications:
- Secondary school graduate
6 Q, q& I0 Y. o8 d5 R  X- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
: i% O# g9 h% }, O- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
( d$ T: F1 a$ O4 c- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
6 r* [& ]1 `! g+ H7 T# P/ U7 M- Some experience with conflict resolution required.
4 E* k( o; L2 r: P$ G- Cantonese and Mandarin language skills an asset.