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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
% O: a* }! d: Z5 e5 ^+ A下面是我们之间的通信:* S* ]; ^: s; V& V% \/ Q

8 |- @1 ]( l6 b" X$ [2 t+ XI have browsed various pages on your site, with no error. On what specific
8 u( O& T, o( B5 m1 rURL are you receiving this error message? Please do advise.9 ]8 T+ z. ~2 c/ P  `

1 ^  A* d7 W. R4 jThank you,
7 N: k9 l7 m: H6 Q- PDerek D. Newton,
# D3 m6 {- q( k: l/ ^Network Operations Center, Tera-byte.com' J& A2 n$ h3 U3 N7 }6 F/ C% o' n& N
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):' N+ q/ q% ?# ?4 R
> Hello Mr. Smith,/ g8 K: v9 ?" ?+ q0 s9 ?) b7 s/ I
> : h- E5 i6 E! r9 A# x
> Thank you for your reply. But I met the same problem many times today and
, a8 m7 ^' l% z' y; Z! @many visiters have the same porblem. Would you please check
1 Y9 ]% l, x+ dhttp://www.edmontonchina.com again? Maybe the first time is OK, but when you # o& b, _1 J" g; n" y7 d/ z$ H; K
click many links you will find the problem. Thanks.% ~/ o: j. c' I! m. N  L, K4 A
>
" ]7 h5 w+ l2 i; k, L+ F> The problem is:% u- f8 Q. \  n$ r
> Internal Server Error
& N2 v9 V! s. B> The server encountered an internal error or misconfiguration and was unable
$ N5 |9 i: k: P* m' ~to complete your request. " e/ B! g5 P! s7 v" c, }0 {
> Please contact the server administrator, webmaster@edmontonchina.com and
, [) @- N" s8 X) h" Oinform them of the time the error occurred, and anything you might have done
! v, m" r& u- `) l. {that may have caused the error.
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> More information about this error may be available in the server error log.
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> . M& A. H2 Z$ n0 U7 {* _
> ----------------------------------------------------------------------------
6 U; L6 ?% d+ r----
4 }- F1 n* ~3 t& c: L( L& Y>
) a0 T( U6 N; R( [5 I> Apache/1.3.27 Server at www.edmontonchina.com Port 80
1 A1 V8 x# z" }1 `1 I5 p1 a+ I0 R> ----- Original Message ----- 9 h0 Y1 }3 p& ?, ]; ]8 k& H8 r6 N
> From: "Martin Smith via RT" <support@tera-byte.com>0 A( \  [0 g) K
> To: <fanyang_ect@hotmail.com># c! k. i7 q. b$ C& a0 w$ }
> Sent: Tuesday, November 02, 2004 9:40 PM3 z: _- u) L9 x1 P% e9 N$ }9 J# [
>
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> > Your website seems to be coming up fine right now.& f9 S# X& Y! y2 I! B
> > 0 O( O/ o! U. s7 ?7 ?# R; s
> > Feel free to contact us again if you have further questions.% I' |8 C$ V8 O
> >
8 d/ x7 o( r3 j1 L5 k! e> > Martin Smith
8 W! `2 b2 z* k/ V+ z# E* Q/ o> > Network Operations Centre% T% Q/ j7 X2 J3 ^6 `" ^7 ]
> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton," R" B4 }0 U8 I" N) K, e) v0 Y

0 h7 {5 r0 ]5 z# s+ ]" HThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently. 9 l5 |# z9 ^; r2 Q7 W

$ o5 ?2 ^; j$ H7 x6 JI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.) a- A' ]/ k( p
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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