Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

3 z, n) N& F" q& ^+ ?Type: Full Time
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  a: n. y7 T7 }$ ^6 QCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
5 m4 ~. N0 l2 @+ w4 q% [T8H 2W8
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Job Description
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Requirements:
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2 P$ }% D/ K. s* R3 ^2 G0 O+ \6 w- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
( b2 q: Q! O7 g* T2 B- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
5 |: I' C) `  n1 p- Bilingual in Mandarin and English is required

* x& i) v' T( u- |1 H/ E& IJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
# V  d( `0 x( t& |9 l- Order Checking according to guideline
* P8 |3 r9 J! L3 B# T: e& T9 X- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
% c( m" C4 M$ F- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
2 @( z9 x, V2 Z% g0 d. L- Monitoring shipments, costs, timelines, and productivity.
& s0 |1 L8 P; e9 U- Addressing and resolving shipment and inventory issues independently
7 @, B+ a; ^, h/ Z7 Y" w' D- Submit ASN and invoice on Customer Portal in Time Manner.
4 T9 K9 o1 q! p  L9 c- Submit weekly inventory update on assigned Portal
0 m3 f0 _& `" P7 A1 E& |: h+ R- Point of contact with warehouse for all related matters
1 \% t9 b8 p1 K7 Q8 q# o6 V' ^3 v- Point of contact with Factory in China
) s2 I  S% ~  X- Check Customer credit and fill backorders accordingly
3 c( z' f5 |5 ]. O- Communicate with warehouse for shipment shortage
" Q: i5 r) U% c* r8 b2 ~6 |- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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3 ^+ E. D: i% M3 n0 z2 k- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
: A$ I% A+ _% X9 |+ J9 z2 p% m- z- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
+ y5 W; R3 w( g1 }# V6 V- Develop and present status reports to improve and supervise logistics order performance.
( Y9 Y% J; M# r* o7 @$ x- Instruct carrier agents and supervise for ample action and results concerning transportation.
+ U( l$ F  p) I& V+ N  k- Identify best cost effective procedure of transportation.
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III.        Others:

! n. @6 R  l& U* D3 y6 ^- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
$ e0 t8 _$ w( j7 S- d& w7 l- Work out Sales or Inventory related Reports on Monthly Basis or others as required
5 V2 ~# T4 l; y3 ?* w. s% c8 x- Work out Weekly Sales Report
! n8 p+ z/ Z( D- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
  S" @, K5 F( X; O- Update system with Shipping information at order level
1 H; S9 [- e/ O# R  J5 {+ [' D- Assist Auditing’s request for Order Processing related procedures
9 O8 o; h% n+ A. R. ^$ p8 L- Customer Service and other duties as required.

4 J& r% n0 l, C& \& cPlease submit your resume to info@hapetoys.com, thank you!

33118188

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