Hape International Inc.

33118188

& {  @8 B( M" J  x: D2 DPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

/ Y8 e% P; Y* e" nCompany Address:

) H6 [3 b1 x6 }! h! D* Z0 ~. M3 EHaPe International Inc
4 O9 O% o/ p9 r* X# @0 O; X. W199 Pembina Road – 2nd Floor
Sherwood Park, AB
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/ k0 S& C% S3 _9 BJob Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
1 R& ?% ]; ~2 C' g* [! Q3 R- Thinking and working logistically,  responsibly, independently, accurately and timely.
& Q# L- W: k. ?# k- Excellent written and verbal communication skills.
& K! C2 `8 ^  V* _1 {6 N- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
: c* O6 p1 w6 M9 e3 h! W9 M  h- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

* X: z, i$ ]2 ?% a' |Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
) @, g5 [9 f4 v) F- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
9 ~- o7 b' Z9 J- Charge Credit Card to approve payment
8 A/ E  {# a: ^* A3 W% M4 R- Send orders to warehouse to process
1 [! a) M$ D) L; H' C- Communicate with warehouse if there is any special request or Inventory Shortage
$ M/ h9 d1 T$ e$ ~- Follow up and report about order status
7 B: z0 R/ Z3 n! Q0 A, ]% w- Ensuring the safe and timely pick-up and delivery of shipments.
6 c8 y$ A$ J+ i0 r1 Z) M9 a) E+ w- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
3 C/ Z% L8 k& ]% H- Submit ASN and invoice on Customer Portal in Time Manner.
" l" L3 \( P9 m+ i- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
5 t; s, Q5 n- g2 s+ h. `- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
+ ^2 L0 T2 `! z1 T7 o$ _, r- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
$ ?& f$ b3 X: Q5 p. V! q. v- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
! g- T7 Y$ u* g- EDI accounts related work and others as required
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' g0 d; |: X/ RII.        Logistic:

/ ?6 d1 X' d3 O' v. c4 S& ]1 ^9 `0 [) Q- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
8 ]% N+ o% S% `. q( ]" T- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
) a8 v3 o& v% I0 Q" N- _; Y- Identify sensitive clients and interact special customer requirements with carriers.
& j  ]& K% K2 z' X, k- h: Q- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

1 R1 q. G) @$ H- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
0 {4 y' @" w3 F- Y9 _, X- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

. t" [7 g5 I# P5 e: l$ n+ ]Please submit your resume to info@hapetoys.com, thank you!

33118188

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