Hape International Inc.

33118188

0 Z; ?, P; o& y$ _Position: Hape Order Processing & Logistic & Inventory Coordinator
6 A* r) w/ o# J& o; k
Type: Full Time

Company Address:

" T. f* r  C( p$ i% D3 EHaPe International Inc
199 Pembina Road – 2nd Floor
0 r* E+ R  N4 H3 f, t2 g8 MSherwood Park, AB
T8H 2W8

5 s$ u+ \; j2 T# u$ b; J6 oJob Description

Requirements:
2 R& ]% s  O$ W- ?+ c6 Q
- Carefulness and Accuracy about data checking and data entry.
% J6 H# [9 |* i$ J% f- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
2 ~. k* z# R& H) }- Thinking and working logistically,  responsibly, independently, accurately and timely.
: [2 t4 q" \1 D; L9 o8 E* t- Excellent written and verbal communication skills.
' x$ B% F3 b5 S9 d) S) Y8 Q: n( i2 |- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
5 _0 j# m! S: L  b; ^; Z- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
3 B6 x( y3 J4 [3 B( `- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

0 l  m. \& R! p" {- GI.        Order Related

# q- u0 _$ ?  s; ]/ A- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
8 `0 _8 H- t. p; U5 z- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
2 w: M% m" V- Q- ^. m- Follow up and report about order status
& G7 K: H+ |$ t6 j) D. o. f6 Z- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
8 H0 |# I1 N2 C" i; u2 Z0 o9 n& ]  M- Submit weekly inventory update on assigned Portal
% G) L$ {! c8 @7 w- Point of contact with warehouse for all related matters
2 U* P# B/ s6 I5 x- Point of contact with Factory in China
$ o2 p# |  W* y- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

1 ]; d7 ?7 s- t1 ]II.        Logistic:

/ v! A; |* a6 V% P; j, F. o- Organizing and managing inventory, storage, and transportation.
4 x) g" Z- t' O: ]' I- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
% t' j4 L, d( s# ]  E* ?& L- Support monthly summary of transporter scorecard reports along with tracking metrics.
& p; u5 }. E8 o7 i. j- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
4 }+ P3 ^- q0 G* d- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
6 c! L! B4 A6 M" g( A- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 B  N8 u# p- u) \+ Y9 Z. L- Identify best cost effective procedure of transportation.

III.        Others:
$ r2 _5 H+ B$ K; o: {$ y8 f
0 e$ m; \& p0 f$ o( a# W- Respond to customer & Internal team’s inquiries and ability to solve problems
9 V" U, h+ y) \: d- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
! X& U' E, ^* _2 f; G3 p" M, Y% R- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
' x; u' @4 O4 W9 z2 O+ v+ V- Update system with Shipping information at order level
" g- R( r% B  @8 g# j% N4 y1 R, C- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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