Hape International Inc.

33118188

! N1 N. T. h/ q4 Z
0 M8 F  v3 C( q$ `' u' K) x. GPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

4 v- I( K4 Q! nCompany Address:

, }' m/ L* p) KHaPe International Inc
199 Pembina Road – 2nd Floor
: ~- V9 B, v* D' u9 @$ `; aSherwood Park, AB
$ E/ O( Q+ H9 a7 }9 I& ]T8H 2W8

Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
9 ]9 b: c4 e- o/ J; b- Attendance is key factor
8 z) W$ g3 G1 D9 O+ `: p9 D7 a- Must be detail oriented with the ability to multi-task and strong time management skills
, p$ P3 m+ B$ G3 Z$ K( e- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
) M* J  ^/ H- S7 M- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

- Check order Accuracy in time manner
/ A9 R8 A1 }, H) N" |) e4 G- Order Acknowledge by email
- Order Checking according to guideline
5 [/ D! d6 u! Q  [) M* O9 ~- Order/Data entry Accuracy in time manner
2 ^5 ~! q. m" q8 ^5 G- Charge Credit Card to approve payment
! N2 B9 y( S) q- Send orders to warehouse to process
! ~& T3 A# [/ e4 e5 S" r3 N- Communicate with warehouse if there is any special request or Inventory Shortage
; H# k/ O2 U8 C- \! V- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
5 S! L  g/ N; O2 D9 P6 V0 |+ A- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
) `  k/ U: D; O( A  f- Point of contact with warehouse for all related matters
1 k0 v% i# H# b2 Z- Point of contact with Factory in China
+ k- h; X- ~8 }% i' ?- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
( a. c) y/ ^0 }. m" `- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 d' Q; D- p' W& e/ N$ E/ P. O- E- EDI accounts related work and others as required
- |5 f  G7 X7 c& Y6 ?  G! r# z
II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
, Q0 n, B6 H* t- f5 v; M$ u- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
. K+ ~! c" H& v) J% a4 G- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
9 q% K& k/ D' F- Collect scorecard metrics and ensure to persuade changes with suppliers.
7 h8 d5 y; y& j8 N- Investigate alternative distribution processes effectiveness for definite customers as required.
& H" N: b& E& |  D: A/ S, S# Z- Y- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
) F2 O7 T4 w/ H: D/ P0 Y- Identify best cost effective procedure of transportation.
( {) u' x9 L$ I- U  A& A" F# Z! |
III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
0 ?0 h" `* `$ J2 M; ^' G2 X- z- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
0 c5 |( [) j9 f* X6 ~- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 @% A9 _: @. [* v& U- Update system with Shipping information at order level
1 V8 l% H" s2 z0 p! m5 ~6 T- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
  W8 h) p; t0 i% x/ G0 b
- N% a# y( E! j! U# o/ UPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up