Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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+ ]  u' c4 d. w  [' P+ e" ?' yType: Full Time
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Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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2 O9 e1 G' H2 ^Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
; o% {9 l" }2 n  z3 R- Must be detail oriented with the ability to multi-task and strong time management skills
5 x/ z4 v. y5 S; ^7 e- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
% F7 A& X( P' h  v/ X8 u1 x  V( f" ~' v- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
( E) ~  ^* S; I1 Z- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
) H) L, `: g) m9 ~) ]. ~7 F- C3 v- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
; f- ]; L! y% S* {/ v; M- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
& r+ P. Z5 N3 k8 x8 p2 [9 L* ]- O6 ^- Communicate with warehouse if there is any special request or Inventory Shortage
$ Y/ E& u8 ~) p8 L- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
& Q7 z; _& y" M& f) Y; L- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
0 |, X! P8 j- K: {8 m/ h) e- Submit weekly inventory update on assigned Portal
0 w9 ^' m. W) _- Point of contact with warehouse for all related matters
+ D# F' k. W% G* M! C. A8 R- Point of contact with Factory in China
( v; J" v4 H( h1 x- Check Customer credit and fill backorders accordingly
1 v& {$ U$ F( N$ ^& z9 j- Communicate with warehouse for shipment shortage
- Q) `$ C3 u. g- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
7 I+ R$ L; f- q$ s5 H- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

5 Y; ~0 M3 I- {5 j, FII.        Logistic:
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5 Y& ?3 u2 o: D3 F! U' b; Z. @- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
7 }0 Y& Y; D: u  }: _6 k1 T6 k2 [/ }- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
# i5 j' R5 V9 L; Q3 ^+ e( M- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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% Z1 v1 Z) \7 s6 |$ E) r4 |III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
( j' o0 V) w7 V- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
5 O% F5 I, T- `- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
; |4 F. m5 c" r) E) d' r- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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, V4 b2 L0 \4 |2 W/ z; {$ _Please submit your resume to info@hapetoys.com, thank you!

33118188

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