Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:

# R* S  i4 ]8 u1 t1 M' I1 ^9 l; }HaPe International Inc
+ u* \) ^/ x0 d199 Pembina Road – 2nd Floor
2 X. }, l' n1 N8 }Sherwood Park, AB
- V% \4 X9 j8 w$ ST8H 2W8

Job Description
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) I3 Z" c5 P. H& e3 M1 O3 p* _Requirements:

% C4 h% j. E& u: y- Carefulness and Accuracy about data checking and data entry.
: F% t' q' D' w6 M& J: g! ^- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
' _* w; \3 z' T. X$ p& |$ v- Thinking and working logistically,  responsibly, independently, accurately and timely.
$ w( K* ?- G* e* {. h6 l2 I7 O- Excellent written and verbal communication skills.
* t9 T4 u' \( g) ]/ e/ L' q- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
; a) u5 [% e% V- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. c) y+ W& i( x* J2 k, F+ A% E7 E- Could handle high pressure work and cold calls.
4 n6 R% z0 U9 b- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
2 U* K+ Y. C- R- {( c0 D) X  b" |- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

- L  s$ F: [% @Job Duties:
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I.        Order Related
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# F: I9 Q6 }% s' X- Check order Accuracy in time manner
6 U7 |8 O  o3 P8 T( L' G' |- Order Acknowledge by email
$ D* u1 z& Y/ j4 p* z1 k- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
" I% p9 |8 |# v' x- Send orders to warehouse to process
2 C9 k; g: R, X7 ]2 I. \- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
; o- n- _* T" g0 }/ o- V3 r" s- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
2 R( ^8 v4 z( l! [1 s/ g- Submit ASN and invoice on Customer Portal in Time Manner.
6 \2 ?0 q6 S2 n: C- Submit weekly inventory update on assigned Portal
4 K  l( Z" S" d% S- x- Point of contact with warehouse for all related matters
( t% i& `; g# c8 Y- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
5 u+ k! w' v& j. P. B( w" y- Communicate with warehouse for shipment shortage
+ }! x# _, T" D" m- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
# R$ q% l0 `5 v4 q- n& }- |: z4 O- EDI accounts related work and others as required

% D- k6 s7 h  I0 J5 V5 U6 d) rII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
* a' F5 q' k% u, O' _4 d6 @: x* h- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
4 K8 y- B7 Q. U- a2 w! z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
* [; f/ [0 K7 |6 n8 E2 B' a- Collect scorecard metrics and ensure to persuade changes with suppliers.
7 V3 _' N0 r  o. T- Investigate alternative distribution processes effectiveness for definite customers as required.
- I5 q+ p& d' b. E7 L- Identify sensitive clients and interact special customer requirements with carriers.
: o' Q3 C  s" ^- Develop and present status reports to improve and supervise logistics order performance.
+ k0 P- o; a& G- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 y) Y% E& t) a% q0 p' M% O1 ?* r- Identify best cost effective procedure of transportation.
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III.        Others:
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- s. A: G$ G% M2 y2 r8 `- Respond to customer & Internal team’s inquiries and ability to solve problems
3 J) i, a5 F' Y$ m7 `- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
0 g* ^; _7 C7 B; C& v) W! X4 ?  F- Work out Weekly Sales Report
, r: A; o, F- O4 [# |, p, `( r- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
8 T) X! P: A) B8 G+ n2 t4 Y" P- Customer Service and other duties as required.

4 i+ x+ m' ^' ?! EPlease submit your resume to info@hapetoys.com, thank you!

33118188

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