Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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6 ~2 M* d- ]8 d; ~) ZCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
+ w; p5 T0 D' p7 \$ A& S6 \- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
( J0 e3 F# t; d- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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2 e( D9 n9 z1 d' B8 \+ h, S7 D5 hJob Duties:
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* U* |; f$ L/ S. O) nI.        Order Related
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- Check order Accuracy in time manner
+ V% i. T! N- M# I9 J$ l1 k- Order Acknowledge by email
4 |9 X$ y" P8 x, e- K- Order Checking according to guideline
4 `8 n! y+ v+ ~% |5 n% T% Y- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
* c8 |; R4 u( S1 l2 [- Communicate with warehouse if there is any special request or Inventory Shortage
# m9 X! N. o6 ^$ o3 e+ d; }3 f- Follow up and report about order status
% F( s  r  x( X0 d$ Q- \- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
4 x; }' o) M5 ^2 ?0 ~  O* j% Z- Point of contact with warehouse for all related matters
) p: A" g' L. ~7 }* T6 i- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
, O% u4 n3 L0 \; \7 V' z2 Q- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
/ q+ z! C4 P2 w, m1 {- EDI accounts related work and others as required

II.        Logistic:
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) ]* E+ w- M) j0 t( J- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
. b8 O: b8 s7 T: c! i+ S- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
3 L7 t; C7 O! X( C' X- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  b, w! V/ f+ a( ^- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 u8 k8 m) @, i& U1 N- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
/ J) R* G1 q* D  u9 C- Identify best cost effective procedure of transportation.

III.        Others:
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  J/ v- n+ z! ~3 `/ j1 c/ {- {- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
) y) H  M9 M0 c% i3 N- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
+ P7 x1 r7 @; l) N& [- Update system with Shipping information at order level
/ G7 r9 i9 W5 d. I4 l- Assist Auditing’s request for Order Processing related procedures
  q3 H0 `' M  o$ \% T$ [' n- Customer Service and other duties as required.

1 y, n/ V1 K0 E8 ?  DPlease submit your resume to info@hapetoys.com, thank you!

33118188

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