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REPORTS TO: Reports directly to the Operations Manager8 F; \ f; T4 ]/ }" V( i* S
POSITION HOURS: 8AM – 5PM
( P5 \8 T$ t0 v% n; H$ J9 k2 c8 YEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
% q, j- y% F4 _. v" C: l+ m4 H3 tLOCATION: EDMONTON, ALBERTA, CANADA
( l! ^4 O" }' w+ O7 ~; W6 A5 u/ oDURATION: CONTRACT OR PERMANENT
3 F8 Y9 a i: N- eSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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, y7 P3 U) U: J PRESPONSIBILITIES FOR THIS POSITION:. N/ i5 f' x2 E
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
: W0 y* i c$ a$ ]- E, [ o Microsoft Windows NT 4.0, 2000, XP, 2003
' ]" |- b. p+ k: `" ^6 } o Microsoft Exchange 5.5, 2000, 2003
, ]4 M6 g; u# P% T o Microsoft SQL Server 7, 20007 C. A% y- N& G" R3 ?* n- W
o Microsoft SMS 2, 2003
' u# r9 O+ v/ \7 v( l+ k1 B o Microsoft Operations Manager
/ f! ^! R5 Q, V o VMWare Virtual Server solutions
- H4 i/ U8 `$ z! k% F o Linux based operating systems9 p( Z4 V" r) C5 A9 A
o Sun Solaris operating systems
# t J- q; A' R4 s/ S' w o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
7 W& Y& G: A$ Q• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
9 r/ y, Z* k: ?, @7 d• Proper and detailed documentation of all support and project related calls' K/ p; E2 A0 @* V
• Administration, architecting, and technical support experience on the Microsoft Windows
0 @3 r1 u6 I. O9 k; i0 zplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft b5 v0 w, P* }3 V
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.1 e, T. e; a+ N/ U+ z
• Advanced Cisco routing and switching and/or firewall configurations
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SKILL REQUIREMENTS FOR THIS POSITION:
|& o f) o! O% {8 i• 5 – 8 years hands-on IT experience
. E. a9 X9 d9 d: h$ T2 c% P• Excellent written and verbal skills
+ T% Y3 z0 o$ X, T5 M• Ability to work in a team environment
& ]7 V% m3 I9 J V7 n• Excellent organization skills with detail AND accuracy
: g: z- o: T/ j" d5 M• Excellent documentation skills with detail AND accuracy
9 Q. f- a: S) ?' U4 B9 q, u• Certification should include some or all of the following:& B1 B5 J9 Y( s( R& n( p* ?
o Cisco Certified Design Professional (CCDP)! c3 ~7 j- n! @8 Y
o Cisco Certified Network Professional (CCNP)3 w! k/ |8 w& D0 S
o Cisco Certified Internetworking Professional (CCIP)" _5 c1 x' i, q
o Cisco Certified Security Professional (CCSP)/ w7 m5 z9 _" m8 o7 s
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
1 @& T/ a" i1 J$ {8 s o Citrix Certified Enterprise Administrator (CCEA)
6 X0 S! B5 Y, F, K& y( l4 ~2 E o Any other professional certification designations are a bonus' m. t+ U0 i4 c8 `
• Ability to multi-task and manage multiple medium sized projects
5 Z4 i t; B- P7 Z• Ability to understand and deliver high quality customer service _ O/ N; K- y; v- Y: Z
• Advanced TCP/IP and internetworking protocol knowledge1 @/ ]9 H) H, \3 Z1 @. t' ~5 p
• Experience in IT operations and an actively contributing team member in project based work
* k. _# v, C3 V$ |- U5 d• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
( I2 ~- j* }, [7 d1 Q• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
: W1 K7 W% Z. n$ [5 R• Have 4+ years of network design experience$ Y6 }- H" d6 r# z' j/ ^$ q7 }
• Have led medium to large sized projects! x) ~& F# A* b. m
• A valid Alberta driver’s license is mandatory
! Q( n" D. S7 M, H# x• Clean enhanced criminal record abstract6 I' I P( V2 A6 Q) K
' s- ]; c7 ~ ?$ yBring your knowledge and expertise to our team and contribute significantly to our fast growing
[( d( S9 b6 M p" Q! {6 v4 r Acompany. Solid career advancement opportunities and superior benefits are some of the other
$ K3 J7 b* K1 iadvantages you'll find at Nirix Technology.1 \7 k$ H7 n) J) K
A career should be more than just work. Join Nirix Technology and make a difference.
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4 w/ L; |; v; s" Y0 I* Z) gPlease send all resumes to hr@nirix.com. |
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