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REPORTS TO: Reports directly to the Operations Manager
6 r! ]2 X0 z2 `2 U3 yPOSITION HOURS: 8AM – 5PM
) Q g* [ Z& ]- ?6 HEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY2 T# v1 N) Q5 L9 {$ Q
LOCATION: EDMONTON, ALBERTA, CANADA
9 I J- B8 f1 JDURATION: CONTRACT OR PERMANENT
% N9 d2 r5 f8 CSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.1 B e& g. L: ~9 L* B
# C; ~: J9 G" e/ e; S; DRESPONSIBILITIES FOR THIS POSITION:
R$ \3 }" Z* S9 w• Provide tier 2-3 support for network issues for technologies such as but not limited to:
" P9 c3 ^) _! U& }, P, ^& `# t o Microsoft Windows NT 4.0, 2000, XP, 2003* q3 i3 u# I* S0 x: g
o Microsoft Exchange 5.5, 2000, 2003
* U' x: F* u' H o Microsoft SQL Server 7, 2000+ k: ^7 `# K* M
o Microsoft SMS 2, 2003
/ ]: r. Q, |" _' l( i- T7 L9 |3 N o Microsoft Operations Manager1 i% b5 M Y8 e8 l, ]
o VMWare Virtual Server solutions$ y8 [+ H9 c0 D, t; [! E
o Linux based operating systems. _9 X9 I* [% H8 r( J7 z
o Sun Solaris operating systems, _9 q- c# D& T
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience K% S3 F3 J6 V
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc./ `" x1 r. a, \7 m% ^8 {0 `
• Proper and detailed documentation of all support and project related calls
5 g: e$ Q0 G* h& l, ?; O• Administration, architecting, and technical support experience on the Microsoft Windows
U: n+ m7 x- @) ~; h0 `platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
7 V9 k: S. l/ H' {$ A! hSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
1 c! V; L7 y' f" K* |+ ?9 E; v• Advanced Cisco routing and switching and/or firewall configurations
]1 j( r' o3 G% o7 K* T9 m7 X, [: c( z" u5 b% o) C
SKILL REQUIREMENTS FOR THIS POSITION:
9 o- l8 J( k) u3 e! A; M• 5 – 8 years hands-on IT experience
: W+ b7 \" U! A1 C9 ?) n• Excellent written and verbal skills/ _+ _/ y1 ~6 G
• Ability to work in a team environment
9 Z% b$ t+ s3 R/ S• Excellent organization skills with detail AND accuracy
6 w1 W% |4 `! f5 c" D9 c4 O- }: @: T• Excellent documentation skills with detail AND accuracy' [! q* j4 T# Q2 V" p. g8 G
• Certification should include some or all of the following:
2 l9 ?: i* r; E& R o Cisco Certified Design Professional (CCDP)
4 E9 v7 ^* H8 R% I$ J# k% @3 n o Cisco Certified Network Professional (CCNP)0 M& U: h- {- k& L1 \. R; C* M% p1 r
o Cisco Certified Internetworking Professional (CCIP)
# ?' U! M: t; ^; T! T o Cisco Certified Security Professional (CCSP)8 W5 ]7 x6 W2 Z# e- A6 o
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
. n7 E$ B# V: X o Citrix Certified Enterprise Administrator (CCEA); ~( V4 B" k: g3 U6 ^
o Any other professional certification designations are a bonus, c6 K, H$ C/ m! M5 p! A
• Ability to multi-task and manage multiple medium sized projects0 |1 D% F- f* i# B
• Ability to understand and deliver high quality customer service' s3 R' j2 E5 j5 X: c, P
• Advanced TCP/IP and internetworking protocol knowledge0 }/ f) i# w4 i! v/ o) ?( S; p1 x
• Experience in IT operations and an actively contributing team member in project based work
* ]0 D4 T* \/ _; w7 \• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
: e/ V$ I; R% m% M• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005! X4 u8 U [2 D, G5 f" ^8 p
• Have 4+ years of network design experience
! T7 [0 S! G/ Q( y• Have led medium to large sized projects
! R" I/ i# V6 S/ M• A valid Alberta driver’s license is mandatory
! j3 R: n9 S$ U( ]• Clean enhanced criminal record abstract
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$ J0 l1 S% s; r- L$ _/ hBring your knowledge and expertise to our team and contribute significantly to our fast growing
& w6 b+ I5 t3 o9 }; D* F3 vcompany. Solid career advancement opportunities and superior benefits are some of the other- z: Q1 `' l8 U# H! \- n
advantages you'll find at Nirix Technology.7 {- T- `6 u( g$ ]" A
A career should be more than just work. Join Nirix Technology and make a difference.
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- @0 S$ T5 f: t8 yPlease send all resumes to hr@nirix.com. |
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