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Key Responsibilities:+ F, Q- @0 w, d5 ^# N
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
8 b9 k" V1 z% |& @/ V• Post advertisement
2 _6 a ]7 w" ?) s. P' t. a, k• Answer phone calls, and respond to email and walk-in rental enquiries.% H5 U. A" u$ b- O
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.! H% d+ ?3 }4 J* c% y1 @% e7 @" s
• Schedule and complete suite/house showings with prospective residents.
: u7 M e6 l$ [ f• Enter and set-up guests and new residents in a database.0 p0 s! ^5 B7 t- j k5 k) }5 K
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
% R. A; F! I4 T; ]+ p5 \. g1 N• Schedule and complete move-in and move-out inspections with residents.& a! j- Q( T2 X e1 i
• Perform route inspections as required.2 a( h4 X8 H M. u' Z/ M% T E$ Z0 p
• Assist the Property Manager in administrative tasks as required (security deposits, leases).: ^" X+ R1 ^! |) {7 Z/ Y6 ?! E# ~
• Ensure compliance with the Residential Tenancies Act in all procedures.- l7 Z" M! b" L' I& n9 p
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
! e. \% d S9 T+ U5 n• Ensure local, provincial and federal laws and regulations are being observed within the community., E- r3 Y8 R2 Y7 H8 h* i
; U; u1 o; x% N5 c" j8 J t% mRequired Skills & Abilities:
$ R) m, }1 m, I5 t0 K, w$ L• High school graduate; Post-secondary education is an asset8 Z8 ^+ e6 w v8 o( m$ B
• Two years relevant experience in sales, leasing and/or customer service is preferred! c5 h( B8 S. N: E o7 Q
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
& p# K3 a+ O$ t• Strong interpersonal and organizational skills
$ }* V: M# l8 Q- ^• Exceptional communication ability, both written and verbal
8 P& k8 y, q/ d9 i• Must have own vehicle and valid driver’s license# h f' K e+ y! j7 v: P$ j
• Proven customer service and resident relation skills
2 L0 h& j3 n" X$ u S) Z; r• Must be flexible and willing to change roles or responsibilities as required
, J% N1 o# ?8 v6 ?5 @• Security clearance required upon offer of employment. p) A5 L7 `7 k$ R
• Must possess a sensational customer service philosophy
& J- B" F. X; Z, @• Highly organized, results oriented and ability to work in a multi-functional team environment9 j1 u6 V0 x) Q# b& M. a
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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