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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
+ X6 O6 e. `: F* P有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢. Q# R% n; o0 V" g. X2 \1 b
4 e! Y! J8 G! u! q) pResponsibilities include:/ n, w; \- z: F0 |0 J
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Working closely with marketing, sales and programmers to facilitate customer system integration.' N8 n& r6 K/ S, `% S. s% j7 ^' W4 Y
Working in close contact with customers and establishing relationships, providing personalized support and problem solving. R% `8 O4 N/ A3 P* B& r+ K& J
Technical support and troubleshooting of client software implementations and customer issues or problems.
& L; z. O2 Y6 a- m- L7 B! R/ M1 ECreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.6 Q9 H J7 X. V+ N! e% C; h9 t7 C
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Requirements:
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- Advanced computer and technical knowledge
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; C/ @5 z4 }' y. R- Ability to solve complex problems in an efficient way: b4 a' X+ S4 q6 O4 ^9 V
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset1 r1 g' f6 V1 h8 v. Y
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- Post-secondary education is an asset9 ~& F3 _! _) ~+ f b6 i
+ k1 v. ^1 f( S0 F- y- Intermediate knowledge of database and web-based software is recommended
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8 d. c" Z0 e9 s" ~4 X( t( u- v- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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