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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
1 c& l* f& l- b/ l有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:% ~( j/ l. {4 V
% h- |0 s( f2 N: XWorking closely with marketing, sales and programmers to facilitate customer system integration.
) _( F( I/ ~; [- E# mWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
2 k" q1 j2 B. D1 ^6 f* O) s0 UTechnical support and troubleshooting of client software implementations and customer issues or problems.
3 A" |3 z0 Z( S4 k8 K6 V* c* TCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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2 T9 E. V. {; b$ w1 p* pRequirements:9 Y5 \' o, J. L! j/ {9 n( u' }
( r; C! k) P" X+ |- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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; J7 C" o d, v" ?- Ability to communicate in an effective and constructive manner with customers or potential customers2 |/ c7 {) m$ D
2 ~$ x' W1 f$ |% s, l- Previous software support experience is an asset* }9 T8 n- H9 W% r( I6 p
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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, v+ h- M- |' K6 C$ p1 O- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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