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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
" Z0 P6 K+ E" e/ D有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢2 Q% f7 s( V: A1 }- m* z
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.# H$ ^" K0 t k0 E
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
. W j# U" [) n; h3 n; dTechnical support and troubleshooting of client software implementations and customer issues or problems.2 j/ i- `$ h. e. h2 h) R3 u Q
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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1 V3 w4 w$ I$ n- J: e- KRequirements:
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7 d, u: c c, n$ j- [- Advanced computer and technical knowledge
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- r; W: x) O" A* R+ ^9 N: v2 D- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers5 }' z8 m$ n, W) ?. Q
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- Previous software support experience is an asset1 {; ^2 X$ m- c
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- Post-secondary education is an asset! l& N- n; g2 {% N
* `* \9 x! L* X9 ]) R4 d- Intermediate knowledge of database and web-based software is recommended
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+ C2 [6 N$ z6 z, a+ E. b: Y- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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