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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
: U; X7 t" l. c" j; z有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢. ]* s0 q. g% x, L& f9 [# ~
+ s, s, `+ |0 T3 d* X3 l& d( QResponsibilities include:, k+ P3 K' h) B/ h ^- h
( _/ K2 ?6 t" K& n8 G; Q* aWorking closely with marketing, sales and programmers to facilitate customer system integration.
( s2 p( O: t3 a7 x }* bWorking in close contact with customers and establishing relationships, providing personalized support and problem solving." X9 ?% I, L0 Q, V t
Technical support and troubleshooting of client software implementations and customer issues or problems.
1 T6 M% w% N8 DCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting. [6 A0 E6 W r! a
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Requirements:& Z/ K% l; | s* q
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- Advanced computer and technical knowledge& o7 E# |4 M4 o, G8 g% [5 z
! G" f9 }/ R7 T/ s: j1 g% `+ l- Ability to solve complex problems in an efficient way6 A! Y2 i6 ~6 ], d- {" z
7 @( N9 ^9 R* N, W1 S1 C- D- Ability to communicate in an effective and constructive manner with customers or potential customers8 d4 }: ]8 B1 Q$ A+ E
, R& Y5 h& G! n6 r7 r3 e% z- Previous software support experience is an asset
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- Post-secondary education is an asset5 M$ l9 u7 l2 V& |9 z
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- Intermediate knowledge of database and web-based software is recommended
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: I- H/ f ?# ~8 A7 z/ ?- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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