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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net f; W. a; O! J! \% s/ t4 l
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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0 M' I0 t! N! q! o) Z# X A7 FResponsibilities include:
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, Y+ K8 M0 X O8 w9 y4 mWorking closely with marketing, sales and programmers to facilitate customer system integration.
( |5 } j! V! d+ iWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.0 h; \' f! m- g; r K
Technical support and troubleshooting of client software implementations and customer issues or problems.. y: N4 g4 o, C; F- c6 f
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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, h% m1 z0 d" Y3 f; BRequirements:/ s, y2 {" q c/ y ]
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- Advanced computer and technical knowledge/ r6 y5 }" y# b( n; t, ^
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- Ability to solve complex problems in an efficient way
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; K. \4 E: S* b7 [- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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- Post-secondary education is an asset+ N. R' C% Z( n# K* b* f" `; S
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- Intermediate knowledge of database and web-based software is recommended
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* |% W( ?0 R: ?6 ]- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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