[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

4 _! Z( g% w! t& H! SPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
$ d9 y6 w; w' t" c8 S5 v& K
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
8 }+ I4 t! t3 O•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 [* B- g( c* L# t•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
) S) J0 G5 |; L- S, @•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
0 ?- b% |' m- `. L" d& h6 E. y•        Maintain and update the information boards with upcoming events
- j9 |9 r* `. z5 i& `& y•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
& s( V7 m- Q+ S•        Attend meeting and training to stay current on immigrant settlement matters
0 ~) ^* t( ^9 Q. \- n% x•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

1 v2 P/ L! S" Z9 T+ mKnowledge, Skills and Abilities Required:
: [7 M; S4 m: C+ I6 v# x3 x•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
6 Y, T0 T' j( y; i2 i+ q2 L•        Good English writing and oral communication skills
* i3 C5 k$ [# t" q% C8 ?3 h$ ?3 z•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
; j$ f, b9 H8 N0 }•        Ability to address multi-task and set priority appropriately
8 D& \. s! K- a2 P4 q- X•        Sensitive to the needs of immigrants with multicultural backgrounds
  a  t) j6 C! [1 a•        Ability to work effectively in a fast paced office environment
) W, h; s  V6 Y6 v# T" `•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
' O3 ^$ z( c0 J7 U& Y5 j" [Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.