[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
. |7 R( z3 i, Q/ u6 p
Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
0 A5 l& s3 `" R# `
Key Responsibilities:
. V: H6 D: I( o•        Answer incoming calls and route calls to appropriate person
! @2 {4 r5 ^% n( h5 x% C" @•        Take and deliver messages to the staff of ASSIST
7 |( x  r$ g# W# D3 z0 h$ C•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
# p+ a- n& f! Q) i3 L* V•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
) E7 X4 x# Y6 [# O  j1 E: a0 M- e3 @•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
# m* L. Y- `7 w* V1 P4 ^* k% n•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
! j) z2 s& [8 P9 W! O•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
+ e  X: j+ Q; T7 R( v$ I$ r9 M+ J•        Knowledge of immigrant services

) u8 e4 r& |. C6 P  f3 [& IQualifications:
2 x: Y0 c0 V: e; U, S& U•        2-4 years of office and clerical experience
! c7 J. Z* @- {: G% Z" J1 l( k2 u% @. A•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
& _6 d6 ?$ I3 p% y7 Z
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
: ^; {" E& I" ?: E/ o7 X8 R7 q7 }6 l

ASSIST

招聘已結束。
Hiring Closed.