[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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$ k- r8 v, O3 lPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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! l+ k9 k- e. ~/ `Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

/ @: x( j! R& eKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
: F% F* D' a# [" x6 M•        Welcome clients and direct them appropriately
6 Q4 C/ ~5 X9 L: o  S•        Order and maintain office supplies for the front counter
3 y: Q1 B! w* Q•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
4 M+ J! N& G: |•        Maintain and update the information boards with upcoming events
3 X$ _. ]4 e8 S. X/ [) K5 E2 ?•        Assist the ISP team in reminding clients to appointments of workshops or other events
& F, \( x2 L( }. ^; X•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
, m. d: M: i1 P: o2 h  d( D5 Z•        Perform general office duties as assigned
•        Report to ISP Program Manager

( M) _3 m5 l0 |4 w. f3 W9 fKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
! x: Y  [6 R  o" o•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

1 ^. J* O" T6 z' o3 [Qualifications:
' n. |/ ]+ y& S7 b6 u•        2-4 years of office and clerical experience
" A2 v. n- {2 Z+ P: o7 [•        Receptionist or customer service experience in a fast paced environment
6 n) h3 {5 B: {$ ^. p" I3 A•        Demonstrate workplace maturity and professionalism
4 A9 I1 l: w  B4 z•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
3 c: _4 O; Q  A+ W, ENote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
  t/ R5 u% f- \! x2 k3 O+ VHiring Closed.