[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
7 C: I7 z* g- i& DHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
9 w) e& G9 p  G•        Answer incoming calls and route calls to appropriate person
# T) H& W1 {* i•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
1 r; T; F% w  f2 _( m9 z' Q•        Order and maintain office supplies for the front counter
$ e* R3 o' ?* D+ h•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
) D2 j3 r" j# g/ A9 j, s1 s•        Keep the reception area tidy and clean
; B! p  h  Q9 @' J4 ~6 Y•        Attend meeting and training to stay current on immigrant settlement matters
3 t; x8 c0 f- i+ V0 p•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

* [  J6 y; I: @( V4 g4 x. YKnowledge, Skills and Abilities Required:
2 _3 t# V" w6 g•        Excellent communication (verbal and listening) on phone and in person
$ W# t* `. l* q2 p( @! w5 G( c& {•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
- |/ c# z# Y: S& e+ }$ z•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
0 a8 {1 @* o5 P•        Sensitive to the needs of immigrants with multicultural backgrounds
, M( R% X# ~! U! U! |' N9 g•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

3 x* A: h4 b+ i+ X8 vQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
4 ?3 b/ l: i( I& D& a3 n•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

: B8 ~, ?$ k, q$ T5 _4 {: y  t, B* QPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
. A0 \5 ]  v* |3 c  p$ S- R# r: HNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
# Y$ z2 S  L) `1 _+ i. C+ iHiring Closed.