[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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  j0 g" z0 {3 R2 DPosition Title:  Receptionist/Immigrant Services Worker
5 c! a6 h, r% G* S# r- WHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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& p1 O5 ?6 Q' k: vKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
# }3 `  ]2 `. T- v& S/ c•        Take and deliver messages to the staff of ASSIST
7 t4 r7 B' u2 s8 A1 M•        Welcome clients and direct them appropriately
* |6 c  }$ `. ]•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
2 |/ Y" q6 x- R8 M, T( H  W•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
- I2 r2 g1 B1 U4 a# r•        Attend meeting and training to stay current on immigrant settlement matters
9 _/ h6 Y$ E% J: Z, S/ a" \•        Maintain front counter service files
1 q& r; I0 @0 k, Y# Z* n0 D•        Perform general office duties as assigned
•        Report to ISP Program Manager
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5 L! r2 f1 f& n! n) n9 eKnowledge, Skills and Abilities Required:
3 _( |0 G! [5 S; X0 ^  L•        Excellent communication (verbal and listening) on phone and in person
4 }# \: g& [5 s! j9 Z; ^•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
9 W2 j# _$ l5 h8 x4 e9 `0 ?8 F: X•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
% I* V) x1 f8 ^% m6 Q/ g•        Ability to address multi-task and set priority appropriately
4 u% v: X# C! j) \- F  V•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
' ?# S8 ?2 D* q+ V, c& ]•        Knowledge of immigrant services
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6 n) i/ b4 _6 R. y6 k- R2 fQualifications:
•        2-4 years of office and clerical experience
& s1 _4 I. ^7 N•        Receptionist or customer service experience in a fast paced environment
! S6 u3 Q- J# d•        Demonstrate workplace maturity and professionalism
4 _' B$ @% d1 R' H1 Y•        Ability to work well under minimal supervision

/ h0 v: A/ l' Q) w: ^* sPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.