[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
& {/ l- C1 B0 }$ j( \2 u8 p, X•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
  [( U- K( Z5 ~2 k1 z3 V•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 q  E+ X1 X2 ~4 j7 Y•        Keep the reception area tidy and clean
+ W2 A# W( |5 d; |" U•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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4 \( b1 I, J- I7 qKnowledge, Skills and Abilities Required:
; h- b( Y! c" A/ z- d' i, Y" z•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
1 e  V8 j! Q4 U- i& h- \( F•        Good English writing and oral communication skills
: s  c3 D# L5 z( F3 c' B( n4 C•        Ability to work with newcomers and general clients
" r! ~* ?3 K8 R•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

( Z1 D* O: `0 l! CQualifications:
" s1 I0 {( f/ X# E; u$ m  u•        2-4 years of office and clerical experience
/ i- L0 C7 z) u•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
/ T  ^# }0 d* x+ I1 h; Y5 B& u•        Ability to work well under minimal supervision
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4 ?" S; M6 D/ b2 Q- _$ ~Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.