[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
& S; \: `6 l5 `0 v4 x2 C/ c. ZHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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  E. L: \3 M  F/ VKey Responsibilities:
0 X) V; h, X1 R: u7 n•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
5 H* W! ^1 x* a0 o0 F•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
3 R9 f" ^! b' F•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
' H1 ~) M- k1 m4 W•        Maintain front counter service files
3 t# R$ U3 p; ~0 s, h& P5 O" A. j•        Perform general office duties as assigned
# e& B+ k: `" \4 r9 w•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
9 S- V3 N) k; }5 T•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
0 X4 g; H5 n$ y% n1 u5 X% C•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
+ O# d3 a" E+ Q* D* [' J8 U•        Knowledge of immigrant services
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Qualifications:
$ n2 ^# j1 X7 }+ ?  E* T1 y& [0 n•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
# c2 `# ]& J( ]& A0 ]•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
4 I. F, U- D9 xNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.