Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
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5 s7 U7 z/ ?# l+ m! W( {5 h% b  ROur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
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Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

Primary Responsibilities:
• Communicate effectively with customers
6 O2 [" G4 s  u3 X2 N• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience
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' S' b+ o) |8 `0 B% BMinimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
4 H& m, ]" }# }1 ~! T0 D8 _9 P1 S• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
; {  N" n/ n  y  ]' p+ j" u• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
/ }1 w1 s3 ]" H" |) J+ h: c2 K1 G• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
; q, d, t  Z* B* N9 q$ w! v: t• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
  W' l$ B* B0 ^/ g, |& u4 M• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)
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3 H/ q7 f" A2 B: {0 G' @8 M/ O% WIf you think you have what it takes please send us your resume to careers@outdoor-fx.com!