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Send your resume/coverletter to melanie@resumedetective.ca
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3 K8 g% o: c& l3 @System Administrator `; J! T: N3 e& c4 I/ R0 F
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* S' v9 P4 p: V" m4 M> The Systems Administrator will provide a wide range of hardware and# y& h, g* c2 ]( z0 Y$ J) n1 L3 s* h
> software support for 43 stores nation wide as well as the Head Office.2 C2 ~ S' {& I2 _6 t, p4 `
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7 R& y U( B3 v1 ]> Primary responsibilities include but are not limited to the following:$ j/ z2 D4 j9 x- T# X" k" L3 G
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$ ]- ~* C) C p! d+ K; ^> Technical Support for 43 Stores:' D: E- a+ v; ]. h, |3 ^; V$ W
> · Maintain support for Pin Pads, PCs, Servers, Printers,- f# e+ G# q9 Y" h2 g
> etc…as it applies to the daily operations of the store.$ C; U- j3 k5 s2 T& F0 t6 v# M
> · Provide support for POS systems and Windows software,+ r, @* ^6 l, [% ]0 G9 I
> troubleshooting any issues that may arise.
' W5 {0 N3 y) Z, `% r# e> · Provide timely updates of software and hardware when needed.1 j) B: F0 n. N
> · Provide support for LAN and WAN connections i.e. Internet,
& M8 U( t2 U8 l+ D, b' n1 E+ Z> network, VPN, etc.
0 F0 Z1 i6 J& o3 y" J> · On-call after hours support required
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! E L) Q& e/ u. m& o; C1 I9 d> Head office support:5 D& U4 l# j* J3 _
> · Provide support for PC hardware and software for local users.
0 z+ i2 [: k1 t$ C0 v1 G> · Provide support for printers, faxes, etc…
& D& k5 s" M, h: F2 t> · Maintain Active Directory. & D9 ~! Y( w8 j3 P. s9 Y
> · Maintain system backups.
. A4 ^: W4 _9 O, g& c> · Provide maintenance and upgrades for Servers.
( e$ K% ` x9 \. y4 q> · Provide maintenance and upgrades for WAN and LAN.
$ h+ b8 c @4 C> · Assist in setup of users and groups on internal network
9 |6 e2 Z' @2 t- w& }5 Q> including email, server access and print device(s).
. ~3 s- F" @5 ]4 ~> · Assist with new projects/assignments.
8 `1 \/ l" J, J> · Other duties as assigned.
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1 M- r, t: S- `: F9 ~> Requirements:9 d6 y9 ?: V% ^- O4 ]- j# U* S$ r/ }
> · Post Secondary education related to the field of Computer
- f. I7 @0 `- ^( W, r3 S5 R> Sciences or equivalent work experience.
* M2 b: G- U& ?0 i! C+ L' H' W. H> · 1 -2 years related experience. / ~3 w# W. l8 X8 P4 c" ~' j
> · Experience with Windows environments, Active Directory, email% p* v3 w! v0 G( i7 U$ j) G) P
> and networking., Q: Q9 H: I. `9 T
> · Enterprise environment experience preferable X' M: N+ B. C- U8 ^% z1 x2 a: J
> · Exchange experience will be considered an asset
6 M6 H3 ?! ~. y/ S' ?. u> · Problem solving and multi-tasking skills.
$ n" g" F" o" R' e> · Excellent interpersonal and communication skills.
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