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Send your resume/coverletter to melanie@resumedetective.ca; k8 L4 s( n* g. D5 `; J
: O5 K* v) B2 w& cSystem Administrator/ A* Q8 q' ]$ G+ B& N5 k
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+ e$ r3 }9 Q2 F- p% A> The Systems Administrator will provide a wide range of hardware and
. e" S3 x6 F5 h$ [6 j @3 L5 C- L> software support for 43 stores nation wide as well as the Head Office.% Z4 X# T$ U7 E# d8 L- H
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. W2 d" S, z, a0 z2 l% m( Y' w6 s2 X> Primary responsibilities include but are not limited to the following:* P( u( k$ `- [: ^. u
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> Technical Support for 43 Stores:
2 M9 k6 @4 B6 X8 a- \& B; j8 h' S> · Maintain support for Pin Pads, PCs, Servers, Printers,7 v$ V$ V# d& ], {! l
> etc…as it applies to the daily operations of the store.
/ ^# V. W7 E- M- B5 f> · Provide support for POS systems and Windows software,( C3 v0 B. e7 \5 u3 E$ B
> troubleshooting any issues that may arise.% P( L: A0 K' O% Q; u0 j
> · Provide timely updates of software and hardware when needed.
, {! {; k' i, h3 g; i+ w> · Provide support for LAN and WAN connections i.e. Internet,
6 {& [+ {& Y" x, D. [8 b/ O0 E> network, VPN, etc.
7 \3 _; x f; C" P5 q/ l2 i5 D3 N> · On-call after hours support required1 C a3 R% g) ~ v; l7 Y
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6 V& S8 h2 ~7 i4 E: l& {& ^> Head office support:
3 h" J; \. J: K4 ?8 H9 H0 p> · Provide support for PC hardware and software for local users.
! y# c& l5 p5 l5 f5 a' d( l> · Provide support for printers, faxes, etc…
& { a; a1 [7 I/ O0 e> · Maintain Active Directory.
$ U0 C' @6 Y! k( }+ f4 z/ @8 @" j> · Maintain system backups.
) U8 h5 f i: p> · Provide maintenance and upgrades for Servers.: L& L: \7 M1 l6 G- K) j
> · Provide maintenance and upgrades for WAN and LAN.
0 _1 ~1 r! X/ P% \4 w" W0 }> · Assist in setup of users and groups on internal network: P9 G* h0 O. i# M5 S
> including email, server access and print device(s).
" c8 _: |* ]8 ~9 w- Y& z- n( _1 B3 @> · Assist with new projects/assignments.
3 e V. |% Y& v> · Other duties as assigned.
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> Requirements:
R+ ?7 p; P f/ T6 p+ a( @> · Post Secondary education related to the field of Computer
$ B8 y1 q" A5 w/ c) u> Sciences or equivalent work experience.
' |8 l+ \, q4 v9 R+ m> · 1 -2 years related experience.
& n, J3 W `; @3 i+ o" L> · Experience with Windows environments, Active Directory, email
5 C/ P3 |/ O3 i) I: `8 P> and networking.7 h2 ^- e0 v9 s! x1 p1 K! h
> · Enterprise environment experience preferable& ?* Z2 J" L- v- C
> · Exchange experience will be considered an asset* B( V8 w+ v1 c9 B
> · Problem solving and multi-tasking skills.
$ B4 G- d- s/ f2 x! C" P H> · Excellent interpersonal and communication skills.
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