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Send your resume/coverletter to melanie@resumedetective.ca
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' R% P4 v$ J: A& u1 F* L( \System Administrator# s- l) u/ Z5 j
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8 i0 y i; I% L5 D> The Systems Administrator will provide a wide range of hardware and
6 V" D# J' ^% O" t3 G! K. K> software support for 43 stores nation wide as well as the Head Office.
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% {1 k$ j( o' b) h0 e> Primary responsibilities include but are not limited to the following:7 s( \) Z6 q0 M8 b* g% {. l
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7 e( |) v$ K6 u6 Q# {7 r> Technical Support for 43 Stores:
6 G# |5 X7 |$ u5 ^4 x> · Maintain support for Pin Pads, PCs, Servers, Printers,
& H% S& i: N* q> etc…as it applies to the daily operations of the store.
; o! \0 A1 W( P> · Provide support for POS systems and Windows software,; w8 s3 f9 M+ r% {3 Y4 v1 v i9 N( X
> troubleshooting any issues that may arise.4 s9 ^6 e+ m2 N9 ]: k; c) C
> · Provide timely updates of software and hardware when needed.
( m! d: S6 M. b5 T3 {* p> · Provide support for LAN and WAN connections i.e. Internet,
1 M4 ?3 N' j5 A. X2 i> network, VPN, etc.
. s' _, z$ J, z7 V5 U, \> · On-call after hours support required3 M/ S; r4 V Q6 Q! G
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> Head office support:2 d" f' ]: v; ?
> · Provide support for PC hardware and software for local users.
l& J$ E2 J6 h9 H- g1 j# S$ R5 [> · Provide support for printers, faxes, etc…7 ~/ }# _% E; ?) y I
> · Maintain Active Directory.
/ ^+ [8 Y: [- g$ X$ x> · Maintain system backups.9 {( F! [" v! i; g3 G9 q; c/ T5 u
> · Provide maintenance and upgrades for Servers.
3 d" c3 F' `* S8 K+ J> · Provide maintenance and upgrades for WAN and LAN.
7 G5 g7 M+ \: W" f> · Assist in setup of users and groups on internal network
4 g3 o9 S8 A, s/ I+ M7 K k, n1 ]9 i> including email, server access and print device(s).
0 H4 g! r5 X' t> · Assist with new projects/assignments.
4 E" S+ u7 N. Y7 E! P" r; |9 c3 d> · Other duties as assigned.9 S; n: o: Q) K; q3 V$ C
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> Requirements:
' N2 R0 m: ?1 v- ]+ @5 G> · Post Secondary education related to the field of Computer( O+ }2 K" }1 p% i) a1 F" u
> Sciences or equivalent work experience.
! j, ^/ V$ i2 Q3 _> · 1 -2 years related experience. 2 |/ W% s' D* j. s5 C# N4 ?
> · Experience with Windows environments, Active Directory, email, F9 G' P( D6 e& B8 K
> and networking.
$ k/ p8 d& n( {; l$ O1 r> · Enterprise environment experience preferable2 ^% w' y o+ a& a D
> · Exchange experience will be considered an asset; ^& Y! |; K' S9 `
> · Problem solving and multi-tasking skills.
% u, C, K! L- O0 a7 [> · Excellent interpersonal and communication skills.7 D+ h* c0 c4 s- B) U
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