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问:Renew枫叶卡要求补材料

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鲜花(20) 鸡蛋(0)
发表于 2011-6-13 14:43 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
刚收到信,看来罢工终于结束了。
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很简单,就要求补secondary identity document. 原文是这样的:
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You have not provided a Secondary Identity document (See attached list). The landing document provided is not completed by the immigration officer (Wrong copy).. F6 l* F9 |3 z) `- U7 J
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attached list 包括了
7 X: q2 S' i; p5 \8 I2 C    IMM 1000 or IMM 5292; or Current provincial driver's license; or current provincial photo-identity card; or current university or college student card; or most recent Income Tax Assessment, issued by CRA
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6 n% a: F1 M! e9 f; W" J我三月交申请的时候, 这一栏绝对交了IMM 5292 和 driver's license. 孩子的只交了5292. 但现在仍然让补,不知道还能补交什么?3 r  G: @% F& m9 Z+ E
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我的可以继续复印驾照,学生卡还有notice of assessment by CRA, 能给的我都交了。 但孩子怎么办, 似乎只有IMM5292 符合要求,难道再复印一次?为什么说The landing document provided is not completed by the immigration officer (Wrong copy).?) `" c- y! I- X( ~( B' n9 J7 d3 C
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不知道有没有同学遇到类似问题, 帮忙支个招吧。先谢!
鲜花(2) 鸡蛋(0)
发表于 2011-6-13 16:57 | 显示全部楼层
Call center agent may be able to help.
鲜花(20) 鸡蛋(0)
 楼主| 发表于 2011-6-13 23:16 | 显示全部楼层
Call center agent may be able to help.
# t0 b! K: a0 q7 s思考者 发表于 2011-6-13 17:57

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谢谢楼上。center agent是什么?
鲜花(2) 鸡蛋(0)
发表于 2011-6-14 10:17 | 显示全部楼层
老杨团队 追求完美
护照   出生证明 ,  Sin 卡   健康卡 等
鲜花(2) 鸡蛋(0)
发表于 2011-6-14 10:35 | 显示全部楼层
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I was asked to provide more docs too. I called an agent, she was able to tell me what were missing and what to do. Waiting time is usually long. Be patient. Good luck.. v! }7 \( A  [% G8 _

) @) T# ]: e# ~9 {- b$ |Call Centre telephone number: 1-888-242‑2100
8 C0 R: r5 U  I7 N" \Call Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays.
大型搬家
鲜花(0) 鸡蛋(0)
发表于 2011-6-14 14:00 | 显示全部楼层
我给父母申请renew遇到和你一样的情况,再仔细看了一下5292,发现有签字一栏,我由于疏忽忘了让父母签字,准备签字后复印寄过去。
鲜花(0) 鸡蛋(0)
发表于 2011-6-14 15:21 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
怎么申请renew枫叶卡啊?要交多少钱?
鲜花(20) 鸡蛋(0)
 楼主| 发表于 2011-6-14 15:28 | 显示全部楼层
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3 Y  |; C) N( u* {I was asked to provide more docs too. I called an agent, she was able to tell me what were missing and what to do. Waiting time is usually long. Be patient. Good luck., G  H, Z) j4 g9 c; {! Z
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Call Centre te ...
" X* U; V$ C. `  ]0 {" L思考者 发表于 2011-6-14 11:35
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! ]) U, }+ c% l2 V" |$ ^3 S) P- UThank you so much. I will try it.
鲜花(20) 鸡蛋(0)
 楼主| 发表于 2011-6-14 15:29 | 显示全部楼层
我给父母申请renew遇到和你一样的情况,再仔细看了一下5292,发现有签字一栏,我由于疏忽忘了让父母签字,准备签字后复印寄过去。
3 T7 G7 X+ B: {7 d& x2 W- L老大姐 发表于 2011-6-14 15:00
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你说的很对,我正在找5292原件,我的复印件上的确没有签字。不知道是否是这个原因?
鲜花(20) 鸡蛋(0)
 楼主| 发表于 2011-6-14 15:30 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
怎么申请renew枫叶卡啊?要交多少钱?/ T0 n: q) Y. ]
sale123 发表于 2011-6-14 16:21

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你可以搜索翠花关于renew枫叶卡的帖子,相当的详细。
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