Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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- x) B5 V3 W# @0 R3 t" y* mThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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: P) H$ I) M" x  I* g+ S5 `Job Responsibilities:

7 p2 Q2 ]7 o* }; q1 [  ]! w& FOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
- ?" ^7 f, @7 p0 \•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
* `3 l/ D# i! @$ D7 h  r2 A•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
$ C, c: g" f8 X4 k; p•        Develop and implement a comprehensive volunteer recognition program.
! y# m3 T& K$ F& h) S4 P7 z4 U•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
* j( V# {4 K  O0 S2 @, g: [•        Identify and implement best practices in regards to volunteer development.
& [/ e2 m3 b! h5 |1 Q4 c. h! `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
2 f4 b7 E' N2 y•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
* c! R5 X8 x& k( i7 Q$ y•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
, z# U- h* F2 i•        Ensure Human Resource policies and procedures are adhered to within the department
1 r3 e7 R% u! w•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
( v- C- p1 _0 ~5 l•        Maintain monthly and yearly volunteer statistics for reporting purposes
) Q. W" u# Y. _4 |. S: R& ?•        Prepare a regular monthly program report



FINANCE
+ I, `' G" A8 \+ J6 }- C•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
; a) v- y  r. R0 J  X$ g. b. N, G•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
; A! j8 `0 \5 {9 ]6 ~8 p•        Follow up with correspondence to outside agency volunteers as appropriate
+ x) ?0 e: h0 ~6 @& B6 p•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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  r2 t, l% Y. D•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
; F8 b3 g, v, C# m* R# ~•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
# {2 u! F3 f3 B, K4 D•        Sound judgment and ability to maintain confidentiality
) a6 O0 w7 u! P5 h6 Y•        Knowledge of Raisers Edge software would be beneficial

How to apply:
' \+ f6 z2 M1 i; dPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
6 Q' |9 c  q. LFax: 780-425-7467
, G1 }4 `6 u2 _8 z* JApplication deadline: October 29, 2010