Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

8 S2 p, I# i: k5 z% D1 rThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
  l$ ^" c- O: @, x1 e0 ^
Job Responsibilities:
5 h/ i) A0 r6 N" r2 j* J8 B
OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
) q7 p" q: a6 }6 J•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
  h$ {0 F" \( |•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
* ^, @* W* K& m9 y9 u•        Identify and implement best practices in regards to volunteer development.
4 ^2 R+ v+ p/ ~9 w7 F•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
  K3 K" ]3 R; n/ B3 S% h•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
- f2 U8 b5 U8 O- s! E$ b* \, X0 Q•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

, d) c5 y  ^5 F4 ~6 Q6 G2 ~ADMINISTRATION
8 K8 n( I1 }) D7 l' @+ Q•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
  _  t5 j9 }. R•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
. ^) @) t# ?$ T) d•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
7 m0 J) ]$ h/ P0 B•        Develop resource and orientation materials for Volunteer Services
4 t& J/ W- z/ p1 B, l$ Z•        Maintain monthly and yearly volunteer statistics for reporting purposes
3 e0 a: g* Q/ D2 g" N# [4 `' v•        Prepare a regular monthly program report
& J2 b( b+ G$ Q! X


FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
& z4 |/ k3 K# S7 e) T+ G% k/ t•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
5 b3 ^; w/ Q& _% |# ^1 R# Q3 F
  f, n( m( P- S& `9 MINTERNAL/EXTERNAL RELATIONS
4 X, k) s2 y9 @. e! x•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
7 {5 h! z4 L. R* C6 b  d/ f•        Follow up with correspondence to outside agency volunteers as appropriate
  u6 O) i# r* o6 W•        Attend external functions such as volunteer fairs, trade shows, and special events as required

; q( l( h5 G, J. N9 ]" qQualifications:

•        Minimum 2 years experience in Volunteer Coordination
# c0 O' ]. g  D7 E: k* D; q0 L3 Q•        Excellent organizational skills and multi-tasking ability
$ {- s2 o  |; _5 I•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
% T2 _5 j( a6 h; z2 g•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010