Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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; T7 {: `! {) CJob Responsibilities:
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& v! S, A/ |: E) A8 _OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! G) p7 J$ `' W$ k" c•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
% a" r# e& B4 D. S6 e  L•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

5 \) i! R, c3 {" d3 J0 |* [6 F4 YSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
2 l7 k9 f6 T, }" ?" @6 N2 f•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
: u# s$ q( n  o! B- @( \' R6 z0 W•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
9 J& G. J1 F2 I# M•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
$ P1 b! c5 M3 |# A$ |6 ^•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
/ k6 a( f( }9 P/ r4 Y9 D# M# i& R•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
3 Z8 r3 ]$ d( n/ z•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

- [  C# A/ r6 S/ RINTERNAL/EXTERNAL RELATIONS
7 q3 E) o% c! e& j•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
7 t" K; K* o* p; u$ o4 a  ^•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

, |. [/ L+ ]  ?% c9 u* M5 }Qualifications:
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0 D: z2 p% ^' X6 e4 l  n; F•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
1 D, i* y# W; F* l8 S. h2 v•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
& e9 ]. b9 j' r7 |% q" u•        Sound judgment and ability to maintain confidentiality
) l6 p, s3 C  Z( b# t2 L# S& h" D•        Knowledge of Raisers Edge software would be beneficial
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! N* o* h, x) O, K0 ~; Z% wHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
2 W' h( w4 ^! P4 ]+ l: sApplication deadline: October 29, 2010