Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

0 H" p. D& t# @- W* z# B2 NThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

# d; k! z% [- T* YJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
, a* \4 W5 t: R2 I0 `! ^•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
: l2 F$ W, g5 h7 b# b* f$ n•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 E' H) j. \: ]7 g) K. N•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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8 Z. T( p  v' M5 S$ Z% k8 KADMINISTRATION
+ A& c: Q0 C" S1 T•        Develop and maintain job descriptions for each volunteer position
2 @0 J4 j0 U: T9 s•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
$ W& ?! R; j2 Q+ X2 u•        Ensure Human Resource policies and procedures are adhered to within the department
) \4 e. E! G3 C! P( I•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
7 Q0 j) S2 s4 [  U4 O# L•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
" M8 Q: s7 q% v0 O1 k" e' [7 n/ N•        Develop resource and orientation materials for Volunteer Services
" A4 n' g) C; ^# [( y7 C' E0 }  o•        Maintain monthly and yearly volunteer statistics for reporting purposes
5 I  n# e8 V( S3 S•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
* B0 C' D$ a8 Z+ t•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
. Q: e! f3 h/ \, s% I, q  J•        Act as liaison to the Y-Knit group of volunteers
3 B0 |6 g1 r! \9 C2 p+ n•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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7 j/ m1 G- B1 w6 t- EQualifications:
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; t9 L2 t  R! \+ H# }•        Minimum 2 years experience in Volunteer Coordination
3 j' a; `4 j6 ^( O" F•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
/ ^  n% |- b& c: ]* C& S# K•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
& a$ W) I* P% c9 v- Z, i/ K; ^•        Ability to work in a team-based environment, with cross-functional work teams on projects
$ Y  U7 X$ u( c•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010