Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
+ O5 ^7 w6 v  H( n: B. A/ K•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
- ^" ?- \$ T. Q( o•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
7 u. j& ~9 w0 n% M4 Z2 ~0 o9 x•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
! }0 l+ B# I6 K6 A: `, {8 l•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

2 w$ w: c: x! i  |  E" oADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
7 ~) t% a6 ~2 k% a0 V5 J; a6 I•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
% D0 u. y, C: D" u•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
" X9 p5 S  d* I# p•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
* @/ a6 o8 j% K/ Z* J•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
: v( p: i' o$ M% ^6 G$ M•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
& Y) p. J0 h# I$ k- m: D  J•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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0 m" C/ l2 t  S* M: }Qualifications:
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0 J% f" D, J6 q3 u+ s•        Minimum 2 years experience in Volunteer Coordination
* s, M+ F3 o0 u, Y# g) z•        Excellent organizational skills and multi-tasking ability
+ }. I3 A" x" M1 t, J' W•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
; X3 Y9 g! @6 a0 W( z& V/ a0 c•        Ability to work in a team-based environment, with cross-functional work teams on projects
$ v- F  W% ^1 w. Y, i: I•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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4 n4 A  N; A8 Y+ A" I- J) sHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
6 I8 p; n$ p9 n8 Y! @Application deadline: October 29, 2010