Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

, n" y, _9 U& U  QJob Responsibilities:
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. P. Q5 Y- W* Q: }/ C- U: gOPERATIONS
+ G0 h% h1 x' u% t$ A•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
0 H$ d4 f. J8 t/ ?. n' Z: b•        Maintain the volunteer files and update the database using Raisers Edge
- C7 N: ]0 C2 I: e  c•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
  y$ V* ^" P. a1 N•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

) r! B. p1 y; d% S3 sSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
! p  R2 m7 l! G- M- L•        Maintain secure volunteers files in accordance with privacy legislation
0 ?$ o8 X1 B7 D& q8 [% K•        Provide feedback on volunteers’ performance, as appropriate
# Q! x% Y9 K0 j0 A•        Ensure Human Resource policies and procedures are adhered to within the department
& T9 B4 U0 D( Z7 ?•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
7 o, q4 y/ v, g, c* t6 F•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
1 T5 Y' E; z3 p6 @•        Develop resource and orientation materials for Volunteer Services
; q/ \, y+ `8 }. [/ i) _$ P. J. w•        Maintain monthly and yearly volunteer statistics for reporting purposes
1 p! N; J4 O/ E# @9 P- J•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

0 }( }3 ^5 @# m* [" e- y/ ]& [7 ]; TINTERNAL/EXTERNAL RELATIONS
- y! m9 x2 @: h! j$ b) @" b•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
, o5 B" I' s# ~& b/ b0 i•        Follow up with correspondence to outside agency volunteers as appropriate
1 m$ [5 q: C# E7 u# j7 z1 I•        Attend external functions such as volunteer fairs, trade shows, and special events as required

3 b3 N. C+ ?' W( S$ m( mQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
# j8 i- g3 _# y& G. l' ~1 _6 w•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
& R0 q& d( c5 L7 X% G, M•        Ability to work in a team-based environment, with cross-functional work teams on projects
3 Q* [6 @1 c7 \5 @( f•        Sound judgment and ability to maintain confidentiality
: w" d! g) {0 U7 m' L" E; [1 h•        Knowledge of Raisers Edge software would be beneficial
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( r5 p2 Q% w. j3 P! z/ H$ oHow to apply:
, I% s" v0 U+ j9 v: n) m, RPlease submit all resumes to the Recruitment Coordinator:
! f9 V7 N4 U) H( W: f# C5 mEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010