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Position: Hotel Front Desk Clerk (NOC 6435) 0 ~. j! {( I4 ]. l; W5 t9 ~
Company: Delta Edmonton South No. 2 4 I* Y% h, R5 k' G9 M
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 * s# ]' f% O/ ^5 z; w& N/ Q( A$ G
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 3 U+ l: |9 V5 }6 X
Vacancy: 4
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8 }9 e$ U' e; H1 T, W( vJob Description:
: D5 d- Z9 o0 l( p6 g- Checking guests in/out
/ i1 O: a9 S6 K3 {: s- Answering guest inquiries regarding hotel services
9 f6 r* a; J" c! V& W- Provide information about services available in the community and respond to guests' complaints 3 c/ @( S4 ?9 \6 N# V
- Answering telephone calls and handling/ balancing cash ) V$ r: ^" c r. [5 B/ x
- Balance credit card machine
( P! B, i7 m& S- `% k- l- r. p1 i- Maintain an inventory of vacancies, reservations and room assignments
0 c8 q- O- K) @' {- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
6 [* ^$ L0 ] w% @. J; R2 b0 p K4 y- Present statements of charges to departing guests and receive payment$ E, U! V R3 ] z9 k5 B! |6 ?
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
* |( @ k9 v( M' F, j& }- Perform other duties as assigned by Assistant Managers 5 q( f1 b# R. a, `( ]; \+ m2 f
Skills/Requirements:
0 w! Z$ S/ P7 }. Z- A7 b- Completion of High School) f z, O- j- O5 J( k- T! s
- Strong English communication and interpersonal skills ' ?8 i+ O: b; q, X1 y
- Good computer skills
9 J1 h9 \/ A3 I4 U1 t* j9 F+ N- Must be able to work with minimal supervision in a high pressure, high volume environment
3 k! Q9 E* `0 O" V. q3 L; U G- Minimum 1 year experience, strong guest service skills
7 J" z) [/ a5 r% s; r- Ability to work night audit shifts and weekends 2 n+ m2 H" l1 Y1 b
- Emerit professional certification for front desk agent is required 9 o! u- _! \3 C: w9 g/ I
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% k9 \3 O7 e6 ]. ePlease apply in person or send resume by fax: 780-434-5298 5 y3 h4 Y% t6 |- Z8 m* ^8 ~
Contact Person: Heidi Crites
$ c4 \& w2 ^3 ^% N$ Q& ETitle: People Resources Director |
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