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Position: Hotel Front Desk Clerk (NOC 6435) , a7 E- m4 u% e, d
Company: Delta Edmonton South No. 2
4 g. P1 ]. t6 r% S3 jLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 3 x# @3 E, D" f; K2 r
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
' q! y# {, e4 [# s2 N& `5 I# J$ G& ]3 rVacancy: 4 9 F) M4 R/ w3 C6 ^
+ T+ m4 `" W5 D' rJob Description:
. C9 F2 Y% w' D$ J9 R+ a- Checking guests in/out
3 y8 Q, j$ C$ Q/ B( V0 }- Answering guest inquiries regarding hotel services
# _3 K6 E8 l; P7 J, w- Provide information about services available in the community and respond to guests' complaints
( V5 {6 c) o. O) ~" c! q- Answering telephone calls and handling/ balancing cash
1 H1 m, a9 m. s* H; n& G! _- Balance credit card machine
" s0 o7 D8 [/ k3 h8 `3 A7 |- J- Maintain an inventory of vacancies, reservations and room assignments
2 d d( S5 B( q8 ]- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems * @; _" f& G# U9 o* ~% f+ @
- Present statements of charges to departing guests and receive payment! W& @+ x; I% u1 t' X
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards b) ~2 I; ~+ s5 O5 T1 I" _
- Perform other duties as assigned by Assistant Managers 5 v) _# q/ d7 O# }- u8 s
Skills/Requirements:! U& D6 W1 |' i9 D9 @
- Completion of High School; m' P* b2 p6 v3 R3 E
- Strong English communication and interpersonal skills + m8 z+ ^- p, U' A; A! z- M
- Good computer skills
, C; S- M3 ~, ~' O& z0 u+ x+ I- Must be able to work with minimal supervision in a high pressure, high volume environment# w$ P d, v$ r( w9 O. W
- Minimum 1 year experience, strong guest service skills / F) ^/ S* N& K$ V! _3 {
- Ability to work night audit shifts and weekends ; [6 t/ E* V0 H) z7 P
- Emerit professional certification for front desk agent is required 3 C3 [; Z. S# |: G$ ?6 L8 r- s
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" V. X+ Y4 D, {" C2 {/ bPlease apply in person or send resume by fax: 780-434-5298 9 @0 z1 a R" W5 p
Contact Person: Heidi Crites
7 k3 `+ `$ ?0 ~( CTitle: People Resources Director |
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