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Position: Hotel Front Desk Clerk (NOC 6435) 8 O1 K# E# B& {6 y
Company: Delta Edmonton South No. 2
! f3 ^+ k1 ?3 j! iLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ' z3 k4 j- t3 t: b6 X" W
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
) b$ e9 O% i% [! ?6 Y" t$ gVacancy: 4 ) X0 f9 y& E: u" n
6 h- I4 K4 S2 Z2 G- q) n: MJob Description: 1 c. [; d4 O2 W% _. a+ K
- Checking guests in/out
& q! ]0 q3 m# a, t/ q. f- Answering guest inquiries regarding hotel services
! T r6 m' [8 `% m- Provide information about services available in the community and respond to guests' complaints
9 S8 s) r$ b9 `- Answering telephone calls and handling/ balancing cash
' N" g7 o: [' |/ [1 \0 W* u- Balance credit card machine $ L Q4 T6 _7 f8 S. d
- Maintain an inventory of vacancies, reservations and room assignments
5 p5 i% d+ r' b! T" \; ]5 B1 R- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 Y& p& I( E! y _5 }" T, K' |9 U
- Present statements of charges to departing guests and receive payment. f) K6 f0 L- z! a! Z: L
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
2 a. a8 f9 P6 e. A+ b/ w5 f- Perform other duties as assigned by Assistant Managers $ m3 U: u7 ~, W
Skills/Requirements:+ d3 U7 C0 B) G b6 u
- Completion of High School- A4 X" D( w5 \
- Strong English communication and interpersonal skills
7 A' Q. O( R1 C% ^, C& I5 \' y- Good computer skills - X$ |( p5 j: @
- Must be able to work with minimal supervision in a high pressure, high volume environment! q; X3 \% J; ]- z, b1 u8 T
- Minimum 1 year experience, strong guest service skills
" r8 [% t. |# u& `- Ability to work night audit shifts and weekends ) d1 b! _3 T& O/ x
- Emerit professional certification for front desk agent is required
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# E) y, V. E, N& P9 j2 B4 ^Please apply in person or send resume by fax: 780-434-5298
! E* e$ c9 T9 T. O& z/ ?Contact Person: Heidi Crites * i3 d; Q; ~9 J- |) W3 x- W
Title: People Resources Director |
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