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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ! s# B$ x" |. A7 u
Company: Delta Edmonton South No. 2
# G2 r& F+ z" VLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 2 _1 K! B5 z) ]& s" a/ q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
! G  ?' d8 D; p$ w2 EVacancy:  4  4 }9 ^  V3 w. Y# A+ S; w8 }& U

( T$ v& k; I! g! D# lJob Description:        , J! ]  N3 w! e8 [* V
-        Checking guests in/out
) W; Z, t4 W* i6 g-        Answering guest inquiries regarding hotel services
7 u5 y6 J$ i% m: A0 p2 ?; f-        Provide information about services available in the community and respond to guests' complaints
! f/ v2 _4 L1 [1 j+ B, ~-        Answering telephone calls and handling/ balancing cash + a( I# Q: W& Y" S1 G
-        Balance credit card machine & t% ?0 d0 J2 Q2 j
-        Maintain an inventory of vacancies, reservations and room assignments * g+ k2 h: `! h. n9 x
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
3 d( ]& T. Z: _5 ]5 @-        Present statements of charges to departing guests and receive payment  }8 A) m+ n2 k" A; p* v) V
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards + _3 q1 E( Y  r- w
-        Perform other duties as assigned by Assistant Managers
5 ^; r& z6 m  ?; R+ c7 }7 \4 bSkills/Requirements:  g# e$ y" e5 F5 Z" B
-        Completion of High School
4 a* @" r' |0 A2 ?  n5 E( L-        Strong English communication and interpersonal skills
0 v) i0 A3 ^; u( A" W3 }. ]-        Good computer skills     
+ W. B0 P; u: N3 F% c/ ~-        Must be able to work with minimal supervision in a high pressure, high volume environment
3 C5 [( y& C1 N4 v-        Minimum 1 year experience, strong guest service skills ; g. G& z" z- @) i6 o9 J1 H
-        Ability to work night audit shifts and weekends
1 |! e* M$ [& J9 \/ _2 s-        Emerit professional certification for front desk agent is required  
5 C2 G+ w: n3 C" T9 u2 B7 l4 g! u4 G: \6 n
0 g7 E( t; H, I. f2 d) ]7 Z- ^
Please apply in person or send resume by fax:  780-434-5298  : H: A6 C5 ?9 C* E* M
Contact Person: Heidi Crites  $ @, B0 Z) a. Y+ i) s5 d
Title:  People Resources Director
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