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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
" ~* ?4 ~+ c7 Q+ PCompany: Delta Edmonton South No. 2 9 F  S. f1 j6 k6 ?" F- g' k5 `; O
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 8 {  E, b/ p! d! I/ ]5 i- I
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
9 h% Q) h1 ^4 UVacancy:  4  
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+ }! i5 ~1 p% }9 ]$ h6 R& ^1 T6 ^Job Description:        3 M+ d5 {$ M1 f: Y5 l$ D( l, s
-        Checking guests in/out + e: {& {! U$ i# A% q. y
-        Answering guest inquiries regarding hotel services& S& J+ C& }* b
-        Provide information about services available in the community and respond to guests' complaints 8 X5 P, h6 Z/ ~
-        Answering telephone calls and handling/ balancing cash - H" l, @- V) R) \7 }% I
-        Balance credit card machine . A; Z: k) L* K: d; g) x9 E* G
-        Maintain an inventory of vacancies, reservations and room assignments
' t  {- u% z% a7 B5 V5 S  l% r-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 i1 Q8 u8 I! j- X9 V$ |0 T9 n
-        Present statements of charges to departing guests and receive payment
% B& F* I+ s( J/ n2 j: e-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 6 J  A, }! \2 j! e( |' V
-        Perform other duties as assigned by Assistant Managers
- t* N; C! L: C0 H, J- ~Skills/Requirements:
$ s9 |4 O0 ]% ]8 y" u-        Completion of High School
6 h, G1 b. ~* d4 Z2 w" F-        Strong English communication and interpersonal skills
) I7 Y1 t  [. e3 p, {% I-        Good computer skills     
/ @& @; q/ f5 y-        Must be able to work with minimal supervision in a high pressure, high volume environment
  Q- t5 g/ R2 a2 G( p2 h5 B-        Minimum 1 year experience, strong guest service skills 3 i; J7 J4 U* {; V
-        Ability to work night audit shifts and weekends : X! W5 N1 A6 X! }5 X1 p  T) b4 P
-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298  , I. p, n7 |4 V+ \
Contact Person: Heidi Crites  / W* @3 `: b; F9 f
Title:  People Resources Director
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