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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) , a7 E- m4 u% e, d
Company: Delta Edmonton South No. 2
4 g. P1 ]. t6 r% S3 jLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 3 x# @3 E, D" f; K2 r
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
' q! y# {, e4 [# s2 N& `5 I# J$ G& ]3 rVacancy:  4  9 F) M4 R/ w3 C6 ^

+ T+ m4 `" W5 D' rJob Description:       
. C9 F2 Y% w' D$ J9 R+ a-        Checking guests in/out
3 y8 Q, j$ C$ Q/ B( V0 }-        Answering guest inquiries regarding hotel services
# _3 K6 E8 l; P7 J, w-        Provide information about services available in the community and respond to guests' complaints
( V5 {6 c) o. O) ~" c! q-        Answering telephone calls and handling/ balancing cash
1 H1 m, a9 m. s* H; n& G! _-        Balance credit card machine
" s0 o7 D8 [/ k3 h8 `3 A7 |- J-        Maintain an inventory of vacancies, reservations and room assignments
2 d  d( S5 B( q8 ]-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems * @; _" f& G# U9 o* ~% f+ @
-        Present statements of charges to departing guests and receive payment! W& @+ x; I% u1 t' X
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards   b) ~2 I; ~+ s5 O5 T1 I" _
-        Perform other duties as assigned by Assistant Managers 5 v) _# q/ d7 O# }- u8 s
Skills/Requirements:! U& D6 W1 |' i9 D9 @
-        Completion of High School; m' P* b2 p6 v3 R3 E
-        Strong English communication and interpersonal skills + m8 z+ ^- p, U' A; A! z- M
-        Good computer skills     
, C; S- M3 ~, ~' O& z0 u+ x+ I-        Must be able to work with minimal supervision in a high pressure, high volume environment# w$ P  d, v$ r( w9 O. W
-        Minimum 1 year experience, strong guest service skills / F) ^/ S* N& K$ V! _3 {
-        Ability to work night audit shifts and weekends ; [6 t/ E* V0 H) z7 P
-        Emerit professional certification for front desk agent is required  3 C3 [; Z. S# |: G$ ?6 L8 r- s

4 y! v0 Z& {3 h: j
" V. X+ Y4 D, {" C2 {/ bPlease apply in person or send resume by fax:  780-434-5298  9 @0 z1 a  R" W5 p
Contact Person: Heidi Crites  
7 k3 `+ `$ ?0 ~( CTitle:  People Resources Director
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