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Position: Hotel Front Desk Clerk (NOC 6435) ! s# B$ x" |. A7 u
Company: Delta Edmonton South No. 2
# G2 r& F+ z" VLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 2 _1 K! B5 z) ]& s" a/ q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
! G ?' d8 D; p$ w2 EVacancy: 4 4 }9 ^ V3 w. Y# A+ S; w8 }& U
( T$ v& k; I! g! D# lJob Description: , J! ] N3 w! e8 [* V
- Checking guests in/out
) W; Z, t4 W* i6 g- Answering guest inquiries regarding hotel services
7 u5 y6 J$ i% m: A0 p2 ?; f- Provide information about services available in the community and respond to guests' complaints
! f/ v2 _4 L1 [1 j+ B, ~- Answering telephone calls and handling/ balancing cash + a( I# Q: W& Y" S1 G
- Balance credit card machine & t% ?0 d0 J2 Q2 j
- Maintain an inventory of vacancies, reservations and room assignments * g+ k2 h: `! h. n9 x
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
3 d( ]& T. Z: _5 ]5 @- Present statements of charges to departing guests and receive payment }8 A) m+ n2 k" A; p* v) V
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards + _3 q1 E( Y r- w
- Perform other duties as assigned by Assistant Managers
5 ^; r& z6 m ?; R+ c7 }7 \4 bSkills/Requirements: g# e$ y" e5 F5 Z" B
- Completion of High School
4 a* @" r' |0 A2 ? n5 E( L- Strong English communication and interpersonal skills
0 v) i0 A3 ^; u( A" W3 }. ]- Good computer skills
+ W. B0 P; u: N3 F% c/ ~- Must be able to work with minimal supervision in a high pressure, high volume environment
3 C5 [( y& C1 N4 v- Minimum 1 year experience, strong guest service skills ; g. G& z" z- @) i6 o9 J1 H
- Ability to work night audit shifts and weekends
1 |! e* M$ [& J9 \/ _2 s- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 : H: A6 C5 ?9 C* E* M
Contact Person: Heidi Crites $ @, B0 Z) a. Y+ i) s5 d
Title: People Resources Director |
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