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Position: Hotel Front Desk Clerk (NOC 6435) # Y J! f7 H* a
Company: Delta Edmonton South No. 2
7 w$ ]3 C5 h. Z- SLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
' y) f6 W* q9 X0 {3 U$ cWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
% z2 b+ `* }! b7 OVacancy: 4 * h3 h- I" K9 \" Y7 }
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Job Description:
+ x7 }6 h `8 h2 p, R, p- Checking guests in/out 6 A; N. L3 _2 b& Z8 @
- Answering guest inquiries regarding hotel services
9 C, J! z4 O: Q% P- Provide information about services available in the community and respond to guests' complaints ; N4 ?9 n' w3 ^0 E9 m
- Answering telephone calls and handling/ balancing cash
+ L# z7 U: j. z6 u9 S+ h- Balance credit card machine 3 n' O _# {' N9 A7 l9 |
- Maintain an inventory of vacancies, reservations and room assignments 5 q) r- K- [% t$ n0 `
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
" X7 {& {8 {2 u) }- Present statements of charges to departing guests and receive payment4 a% b9 \# E8 X: I
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ) ^' ~5 o" e, x# z' N9 B$ c0 n
- Perform other duties as assigned by Assistant Managers . z: v, `4 D2 l$ s' G
Skills/Requirements:
- O6 v0 `# o- G5 k- Completion of High School
" }; E; X/ u4 ?: b S3 _; g$ v4 ?6 O- Strong English communication and interpersonal skills 7 l% Y5 F) |$ |" w! S6 o) F2 e& |
- Good computer skills & P- ]9 `6 ?! Y2 Z
- Must be able to work with minimal supervision in a high pressure, high volume environment& Z# |4 p7 s7 K- }( [# \, h
- Minimum 1 year experience, strong guest service skills
$ c$ k# }$ b; ]% q* @' D- Ability to work night audit shifts and weekends ( y& A$ ^1 c3 {& B4 \
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 2 C( D9 W& D+ Q- H! [8 }# U+ d' N
Contact Person: Heidi Crites
1 }: {) ]/ a- p: Z4 x- j, q& BTitle: People Resources Director |
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