ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
! e6 f9 f. I+ U* Y! ^Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
$ G. ?0 j5 v+ h-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
) _- n' a4 n# K1 w$ N% A2 t-Train and supervise volunteers at front counter or reception
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Qualifications:
1 e% u! }+ e- d* ?0 T-High school diploma or above, two years or more related work experience
! i- P$ a0 r4 E-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
' J, l5 x0 U/ i" Z# YNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.