ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
$ V5 [/ t. w! H, e  B; i
  T9 |  G! ^! b5 [1 N) xPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
0 g2 M2 v, c4 Q+ N2 E/ d' iTerm: 1 year contract
* z6 w% y1 K/ v7 \% S* jHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
, B* X! m1 v2 h3 d4 U-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
1 ~$ E/ f. C3 t# j  _-Reports to the program manager and provides clerical support to all members of the ISP team
0 I' o) {3 |! H9 \6 K-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
! K9 L% T6 q/ [9 h, p-Train and supervise volunteers at front counter or reception
7 ?1 p0 i3 D: ?$ d0 {' t
Qualifications:
-High school diploma or above, two years or more related work experience
, W8 R4 l! ^$ A$ T4 I, s-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
# z$ b2 U( P. I+ Y  n
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
. A; c8 r- P, {9 Y- }; @Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.