ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
) z% Z) s; Y2 q7 ~Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
5 Q1 C$ M0 J1 Y4 v-Answer multi-line phone calls professionally, politely and directing the calls correctly.
% G2 ~" u% R4 g-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
+ J3 O+ p4 N  Y9 U* ?, s1 y-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
1 v$ g# O4 ~$ C; d  G2 i3 ], H0 b
Qualifications:
# k" n5 g4 k' i! ^$ c9 W-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
7 `7 U5 V# D" [: K7 Y& O-Works well under pressure, ability to work well independently as well as in a team
/ K+ ^% w4 N/ d0 @/ `5 ], u-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
- o/ V& R" y5 u- k-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
6 f, H4 C0 y" K) |Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.