ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
: C, J4 p& [2 n2 T' bTerm: 1 year contract
) Y8 Q, y) _* K8 `: J$ k' cHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
8 ?9 x: w: Q4 H, |7 q-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
2 V$ d+ H+ E: o. t  s- `3 P-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
' j( p. n. u2 ?) W  R9 m-Train and supervise volunteers at front counter or reception
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$ j' m3 T7 i) B: eQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
5 t# {; i# Y6 p# }-Requires police security check at the expense of employee and child welfare check
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" I! m3 I. A: |3 _Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.