Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

, @5 e% s  N- L  \Job Duties/Responsibilities:
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& H) L  A8 n5 p8 n% P6 A7 gReception
9 v( r) h) A( m' i* }1 e5 u3 g•        Greet and provide assistance to incoming visitors
4 l4 R7 O0 Z% [  O, y•        Answer multi line telephone system
8 ^# j* h0 e/ x+ r+ {6 f0 d•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

+ @* ]( U7 ?6 `, r# t' VAdministration
6 g  E" |2 Q' f" i, a4 x•        Receive sort and distribute mail and packages; post outgoing mail
4 x, _8 g7 H* @& |  C•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
, U6 V+ n' p9 c/ I5 q4 p2 f2 y•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
2 `1 n. p- `( n: i# L/ H) w•        Assist Business department with weekly bank deposit and processing         payments
) O1 e% U; \9 N  S1 V•        Assemble and forward information packets as requested
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% F" P' Z5 M& a7 a8 Z/ l$ sRegistrar
, ?1 Y) f/ F; t7 m- l1 d6 u$ H•        Accept and process registrations for participants or attendees at various special events and staff training
" ^, Z% _$ \3 D  V" e% w+ P•        Process payments for ticket orders and registrations
$ h. v9 ~9 z' y4 H•        Assist YoWoChAs Outdoor Education Registration as required


: k3 u  y* p: G3 g" zQualifications:
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7 V/ Q5 g- E+ h) s% N•        Minimum 2 years office experience in areas related to office reception, and office procedures
7 J5 d% Z) Y; j& a& t) p•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
; O2 p  Q; Z: Y6 w; \6 g•        Able to interact in a positive manner with diverse population
( J2 v( q5 G. ?: e( L/ a•        Strong customer-service skills
; p! x/ X! u) N6 j' ~& B3 m•        Strength in multitasking, prioritizing, and meeting deadlines
* u0 D7 V. `' w•        Able to work independently
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# q5 Z6 W! w$ nClosing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
0 k% K& M& S: R  d  i: l5 TRecruitment Coordinator
7 }1 Z' T% @: Y6 ^! m8 \3 I: q100, 10350 – 124 Street
. H/ h! D; ~6 \' {" g& @" \% FEdmonton, AB
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) O( V' L% E7 c. L3 T8 ?$ d7 aE-mail:  recruitment@ywcaofedmonton.org
; O9 [! K: r; B; ]+ Q1 lFax:  (780) 425-7467

+ e$ ]8 A1 V1 l! c% i" d/ YTelephone:  (780) 423-9922

% h8 u' S4 J- ZWebsite:  www.ywcaofedmonton.org