Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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' h2 E* e5 H! F3 d' S0 U: I- TJob Duties/Responsibilities:
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# L  c6 m. u! M. a; Y% n( n7 rReception
* v; T1 Z: ]# {" |/ a( l  E1 A: ]•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

" q1 c( E9 u* t$ S9 X4 r" f" y6 aAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
% f2 R/ @0 C" Z' n& ?: w•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
1 a7 x: f. K% [8 x& ^" k3 Y  u•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

  X4 R% q' w4 @& ^Registrar
0 t! \! K& F! f4 k* d2 S•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
4 U4 w% A( s3 G+ O! K•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
! {, J3 L+ m: u* l0 v8 G" s•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
7 ]% [( h& [: q. a8 F, w, s5 Q•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
6 Y# j+ w  F9 ]( f+ l7 y5 C* t•        Strong customer-service skills
3 c6 h3 r8 E' ^  p6 {•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

' L8 [' a$ _/ H% p6 l$ O6 DPlease forward your resume to:
% m4 @. P& l0 }- I( vYWCA Edmonton
. b  c6 b' ~/ D: C3 @Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

- p5 u% {; \0 ~  q7 T  iE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

6 ^5 `; z6 @8 C0 N- zWebsite:  www.ywcaofedmonton.org