Receptionist

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Receptionist

: \' ]9 h, n  M/ \; L6 c6 xThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

8 v; k/ c3 j9 H( x9 c# g$ FJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
. D4 U$ Z' w/ k# ]( b2 {•        Arrange courier services for all departments
: x% ]4 H" s& i9 q$ W+ q•        Oversee Y-Knit program; provide support to its volunteers

4 C$ s" d+ s) u7 @" X8 {" j9 zAdministration
" [$ R! H) u8 m9 l% D•        Receive sort and distribute mail and packages; post outgoing mail
7 {4 N3 v$ b; ?* }! }" J( E•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
( h7 u9 J' b9 F( A•        Assist with task management for administrative volunteers
9 v% _! s2 u+ E6 V7 O# f3 h$ g' |•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
8 W. s) F' t8 i) t: b* C6 `( @: R•        Assemble and forward information packets as requested

Registrar
+ n1 T; r8 Q2 x" h- I" [•        Accept and process registrations for participants or attendees at various special events and staff training
) N' H# I8 z0 V) S3 Q8 Y•        Process payments for ticket orders and registrations
9 B" L$ r( i% j* p, `5 f•        Assist YoWoChAs Outdoor Education Registration as required
3 J& m$ |+ B2 h8 B9 x

Qualifications:
- b! S1 P& E; y! e! D
•        Minimum 2 years office experience in areas related to office reception, and office procedures
$ g1 g; a1 f3 T1 q1 ^# A8 I# s•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
3 L- v5 M: ^& J•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
3 g# K9 d/ U9 p  m9 n•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
9 L# b5 U- W, ^/ T
# n1 N& ]6 I7 y8 Z$ b9 WClosing Date: July 13, 2009

; `3 `5 ?: M4 D4 S$ f* vPlease forward your resume to:
* ?6 ~2 W& y: p+ V% d0 U! I5 l. J! R% PYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
7 e8 z* D; h" M
Website:  www.ywcaofedmonton.org