Receptionist

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Receptionist

' N# B; i7 f* L3 j8 J# Y* oThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

: }/ |8 G* T; w$ AJob Duties/Responsibilities:

" |: t" y5 l: w& Y4 HReception
4 [8 h. S: w6 g. Z•        Greet and provide assistance to incoming visitors
$ o. X. b/ |$ d9 l; M8 B•        Answer multi line telephone system
4 W( V; B( }. W4 R# }; p•        Receive and distribute mail and deliveries
) E) a2 T+ Q! t( u5 B$ g* B  p! i•        Arrange courier services for all departments
/ F' M( S4 g+ F* Q7 r•        Oversee Y-Knit program; provide support to its volunteers

- Y- y4 l9 O1 y+ C  z# YAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
6 C  j( {4 t, J1 {( e: g) D) {•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
& |+ h) ~4 B9 B. O* o•        Create monthly staff bulletin and prepare for distribution
0 f: n9 V/ [# d( J4 w, G% [, S9 V4 O; x•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

+ R$ u% Y2 d* J. C+ ERegistrar
) W2 n- o+ v* t8 z, F9 i( V7 q& n•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
* b  X( P) D8 M•        Excellent verbal and written communications skills
( M. G# B* b; P  B•        Mindful of need for accuracy, detail and discretion
* {7 U0 |; `4 g" _& p1 \& i! B•        Able to interact in a positive manner with diverse population
3 q) y* f3 \) D•        Strong customer-service skills
$ Y( f4 W7 O: c2 |3 ^8 A& Z•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
3 s- V* K3 c/ S
( Z" w1 s5 {. {6 ~9 w  r! NPlease forward your resume to:
YWCA Edmonton
8 j# z. C) j/ C7 aRecruitment Coordinator
100, 10350 – 124 Street
* Z* e+ {) t, R( CEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
  _! \% h  g  _Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org