Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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. F' y3 b) _7 ^$ E- uJob Duties/Responsibilities:

Reception
# P7 b% V7 \2 g8 t0 J•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
" Q" [& ^6 y6 T% q8 ?" _( _•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
1 w9 G/ Z) @8 q3 V•        Receive sort and distribute mail and packages; post outgoing mail
5 {9 W7 U0 l* b0 l7 u* g•        Sort and distribute mail and deliveries
% k" j9 @) R6 ]: J•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
5 V4 h: a" K7 ?3 ]1 }6 v•        Update and maintain databases as assigned, including those for Fund         Development and Administration
1 b6 l1 f  `8 C5 y0 D•        Assist with task management for administrative volunteers
. m( S& l/ f7 j5 K- d•        Create monthly staff bulletin and prepare for distribution
" \, @; m+ \; _! j3 h! R3 A•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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+ V/ d7 o# p4 a5 c- }( oRegistrar
3 D+ f8 J6 d3 [, R3 D9 @3 Z* y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

6 M" C$ ]/ s/ i•        Minimum 2 years office experience in areas related to office reception, and office procedures
/ e) ?1 g/ U- w6 V! m! Z•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
" O/ G% Q2 Q* r8 {. A•        Strong customer-service skills
# {/ P0 h1 ^) k- y•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
, r+ x1 [$ R; YRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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% O3 u$ g4 L1 C, d. BE-mail:  recruitment@ywcaofedmonton.org
1 H6 b% Q& S- P* s: q, I# UFax:  (780) 425-7467
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: L5 M$ K3 G5 g1 s. A% K( lTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org