Receptionist

又见炊烟

Receptionist

2 ?' `# b/ `5 `0 U# A# BThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
0 r5 ]/ `( n* t$ [$ q" B. Q
Job Duties/Responsibilities:
$ ]# z2 \0 s6 t# ~) f
Reception
; R) U  S7 {8 d  T- c•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
( A" G. A- d5 B" j
Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
; H: |$ ~& ?5 H$ n% t7 n/ X•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
0 N; R: S; X; f0 n) i  t
Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
. v+ _3 C( b5 D. ]" u•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
9 i. G* z% f7 D2 A& \•        Skill in Desktop publishing is an asset
9 x! a: [/ a( g7 |1 ~  h1 Z  m•        Excellent verbal and written communications skills
) X! R& ?, q7 v•        Mindful of need for accuracy, detail and discretion
) O/ \1 f+ |6 n% J•        Able to interact in a positive manner with diverse population
1 S3 ~1 ]. K; o•        Strong customer-service skills
3 K% P4 i, u2 \. D" A•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
- k, |" i! N4 d& F% s) o
Closing Date: July 13, 2009

) A$ G  v9 _, y1 J0 TPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
7 {6 P; Y9 G' F5 V; ]% g; y. H1 \4 L100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
; Q5 D; `0 p$ M' s# j0 m
E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

# d2 |3 T6 z' a) y0 uWebsite:  www.ywcaofedmonton.org