Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

% j: g' R& I  k9 ]) a) FReception
. U8 X. M1 `, c  k0 I1 J•        Greet and provide assistance to incoming visitors
. V- @' X+ f) ^# |  K2 k' J+ T•        Answer multi line telephone system
( ]' ^0 Q# \& i0 k•        Receive and distribute mail and deliveries
2 b, |3 _% \" S& c+ ^  q•        Arrange courier services for all departments
  u6 O" [! e0 p•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
. c! ?/ v  W6 W7 J' V•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
2 u" F" w' h# a4 H% b* S•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
7 i/ n  K- O' l% P•        Assemble and forward information packets as requested

( ?4 Q' D4 U* u3 M) }Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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0 S6 \2 T- ?3 p" yQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
) r6 o& h$ b, E$ l8 t9 @# `" u•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
  \- `+ h4 C1 ]. i7 x•        Excellent verbal and written communications skills
5 k4 ^; W$ ?/ L1 v2 K$ d% Y•        Mindful of need for accuracy, detail and discretion
- Q' {# x; P0 W$ z+ Z4 U' N0 T•        Able to interact in a positive manner with diverse population
. J$ G5 M9 l9 ^9 z  G% v  \9 i•        Strong customer-service skills
4 E; R0 C3 w1 D/ `' q3 W•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

2 D0 ^9 E8 m% D5 T$ w* }2 bPlease forward your resume to:
YWCA Edmonton
8 D0 s6 z0 n6 n# P3 ^+ q9 T5 JRecruitment Coordinator
( i% t2 L& s: `3 ?' P100, 10350 – 124 Street
0 Y. `/ {5 a3 o+ V. IEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
4 C! y, ^2 `  ^6 J7 {Fax:  (780) 425-7467
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# n- Q9 m) f$ Z1 ]2 J3 Q5 w5 vTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org