Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
) {0 u) Y2 R' o7 v! w9 i$ {Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
5 ^- r! s9 S) e4 qJob Type: PART TIME/FULL TIME
0 G8 Y/ m7 j0 v8 r4 z+ ?Positions Available: 1
Hours per week: 25-40
1 Y7 n' [4 X$ Z( z) I# NPosition Start Date: Immediate Opening
* D1 t" B& C! K0 X& WApplication Deadline: Jun 30, 2005
0 F! z, b* n3 [1 x9 ^+ j( eRemuneration: Salary/month -or- Hourly
$ N/ R- F' \- w5 T% c3 `Min:    Rate: 15.74
3 Y5 p( Y, J" G+ A7 U3 |6 vMax:        

+ v2 e1 i) S0 x$ }6 r" u) i1 WApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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5 S8 B' H. U0 Q3 GEmployer: TELUS
1 u* }6 `' g- fBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
* E3 ?4 K8 A2 B' b" X5 MCity: EDMONTON
9 G! d6 W+ v8 S2 z: `Province: AB
$ i0 C, k) L4 F: H% ?- o$ aPostal Code: T5J 0N5
Web Address: http://www.telus.com
  m, R3 y/ y8 ^3 e; gContact: JONELLE PALAFOX
4 q9 L( W: q; Q7 PContact Title: RECRUITMENT COORDINATOR
Fax:  
) Y; p- Z$ C% b& k* V: `3 \8 SEmail Address: