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Position Title: Help Desk Analyst (ADV114)
8 t/ y5 \0 ~3 PJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
9 ?: ^ K3 e/ O8 g o; S; C' HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team o9 O# s1 h7 f0 Y) ?' o* b
Location: Edmonton
, E2 m ^! l* K4 [8 E$ P3 xDuration: 6 B' ~7 Y& G/ L8 y
Job Type: PART TIME/FULL TIME % K, `3 t) G9 N$ f) v
Positions Available: 1 4 X& l8 F! O( n# H+ Y: e
Hours per week: 25-40
& Q7 d& T4 `/ J" D8 mPosition Start Date: Immediate Opening ! k' s) C: @) T
Application Deadline: Jun 30, 2005 # I( D) H7 v- u9 o' W. u1 {4 n
Remuneration: Salary/month -or- Hourly
4 z, K0 V- q% I& p- ^' AMin: Rate: 15.74
6 @$ @% x S4 N5 h8 ~; f+ PMax: 7 p: S& }" u0 m9 g
5 ]) y' b+ U0 o `7 [! R, g4 t zApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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) n% Z4 P6 ^0 ~# w" WEmployer: TELUS
( ~$ v7 B$ T3 B0 x5 r' bBranch: HUMAN RESOURCES * X; i; U, t3 i3 h
Address: 1N - 10020 100 ST - I' e5 j; e. m, n
City: EDMONTON 6 H4 g7 l, D) Z/ f" m8 Z* |
Province: AB
9 ~' [+ q, r2 k/ D4 GPostal Code: T5J 0N5 : v/ c! d+ [+ o p2 ]2 [
Web Address: http://www.telus.com
4 S2 m$ a2 ~; y- l8 j. Z! BContact: JONELLE PALAFOX - B. I0 ~8 o( @* s; Z& l( S
Contact Title: RECRUITMENT COORDINATOR ! @ Z- _. y( _( L0 ^' k
Fax:
, q" v* T/ b+ B/ `% iEmail Address: |
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