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Position Title: Help Desk Analyst (ADV114)
4 M# N! y, G' f' p: f% w, v' dJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. , \( P' o; K" R% q
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
' v! R. ^. N7 F, `( [Location: Edmonton 7 M4 P! H: [( p! z
Duration:
, q; N& V8 A. }, U# QJob Type: PART TIME/FULL TIME 6 T! {; i% m7 r! Y$ a0 L- ~) d0 s
Positions Available: 1 8 o8 w. y2 E, l! O
Hours per week: 25-40
; T2 G: \) a% n+ N1 x2 D; LPosition Start Date: Immediate Opening s2 j7 J+ ?" N, S" @5 h
Application Deadline: Jun 30, 2005 , Z* p* W" f* J9 @
Remuneration: Salary/month -or- Hourly & d5 `3 C& }. q/ y
Min: Rate: 15.74 - ^9 J: }" ?/ o. J+ m( k
Max: " C, c! P9 y+ ] Y
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
$ T o3 R( h) f" ^Branch: HUMAN RESOURCES 8 ]2 \4 [1 N3 j: N% p
Address: 1N - 10020 100 ST
( H3 f1 L) \$ C- R8 ]4 BCity: EDMONTON ) h/ i) ^; e4 C: ~% p& l; o$ r
Province: AB
, P( B( F, r1 e+ q- a( qPostal Code: T5J 0N5 * [, { F* l8 n. D
Web Address: http://www.telus.com
3 c4 g) x; G: |& y, WContact: JONELLE PALAFOX
4 s& R( ]0 D, p! w+ tContact Title: RECRUITMENT COORDINATOR 8 T3 l2 W( k0 W9 Z# n
Fax: , ^/ c+ ?! ]0 w5 k% v0 o$ B
Email Address: |
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