Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
0 i$ T: A2 i& JPositions Available: 1
, ?3 `7 B' `- z7 z8 z6 F# xHours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
, l- i. c/ U2 ]& N2 G0 jRemuneration: Salary/month -or- Hourly
! D/ J2 P  E9 r/ Z$ j& C' [, sMin:    Rate: 15.74
6 V. s6 t( D! h1 y* Y1 XMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
" |( A9 W( `0 q) @Notes:  
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Employer: TELUS
" X* c0 s5 H# F2 g1 y5 v3 \/ G+ x) NBranch: HUMAN RESOURCES
* t: i4 p  u& K" e4 ]$ {) D- b9 r* iAddress: 1N - 10020 100 ST
# I0 N: L3 s2 f4 h; zCity: EDMONTON
Province: AB
0 ~( ]( E: ~  Z% j9 Y' VPostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
5 I" c/ @1 _7 l" WEmail Address: