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Position Title: Help Desk Analyst (ADV114)
* L- y; {9 j$ H, G9 t4 t0 kJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. ( }. j- x" Z; u. S2 k/ T: u1 A% ~
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
& b& ]( A+ N) y$ qLocation: Edmonton
3 w6 S' F a, @% a0 B+ {. ODuration:
5 v" Q+ `& |2 G3 K# xJob Type: PART TIME/FULL TIME
& d0 Z9 c! x" H; o) q, l& UPositions Available: 1
" d. g) p- L) Z0 c& _0 xHours per week: 25-40 6 o3 l4 X6 r# B8 N" d% N9 p" ^0 S8 m
Position Start Date: Immediate Opening
0 n. T- _0 q0 iApplication Deadline: Jun 30, 2005
8 r3 `9 o" w n7 j' J% yRemuneration: Salary/month -or- Hourly
7 b# G* x$ S. P. v8 n- o8 {6 WMin: Rate: 15.74
& j2 h8 B! X4 R) dMax:
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# N! Z' I8 e! E, [/ @' EApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 5 W, e3 m$ c F: f% |. b3 |) }, x
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0 U; b6 T) Y3 F; hEmployer: TELUS
/ N1 d& G$ y' l6 aBranch: HUMAN RESOURCES
: ^; X3 k$ y! M7 i0 {- j* c. N, HAddress: 1N - 10020 100 ST
3 }5 @4 @, _; Q! \City: EDMONTON
; b. B' d) w$ d6 V' W$ k; fProvince: AB
J; l' g# t% h( \5 P7 ]7 ?1 ZPostal Code: T5J 0N5 0 C: D) q H* L0 K8 X
Web Address: http://www.telus.com
2 E7 Y" ?/ I, A- m4 AContact: JONELLE PALAFOX
4 }8 W7 T! U) [' s# CContact Title: RECRUITMENT COORDINATOR
' Q6 N* f6 e2 f" E. U8 YFax: * P& w& v+ p' ~! U3 L! \* _
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