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本帖最后由 悟空 于 2009-6-11 13:29 编辑
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if you are interested in applying, then forward a copy of your resume in Word.doc to ITsui@metafore.ca
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Responsibilities: ! {# @: n v% O9 J$ ?7 ]
Responsible for the following key functions:
! x9 b, Q1 ?- Z& {Performing product upgrade activities in the Production environment 5 A+ D) `9 T4 U1 m
Participating in data migration and conversion initiatives
0 d2 `+ E" o' U# ? D# Q0 ^Performing changes to software configurations as requested by the customer
9 h* P# I3 C+ V# v% n6 K4 N: {Performing the analysis, design, development and review of production scripts (datafixes, queries; ad hoc and production batch jobs - extract and update)
& Y2 T, t* J" ~/ b# ^9 p: ^Troubleshooting production issues 2 p/ D- u$ S. v: }: J9 H
Participating in the development and documentation of standards and procedures for work performed by the Application Support team / L$ q. [+ @* U. ]+ T! v0 c, x8 \
Maintaining information required to support products after implementation (e.g., changes to customer contact information, changes to authorized approvers, etc.) ( a ^& B. D% v$ G
Providing technical and work management of 1 – 2 analysts on small projects
6 d; x. E% p$ W" ~; I% wProviding application and environment training to other SSD Operations employees, primarily other Application Support Analysts and Customer Support Specialists 0 D4 \1 ]* L* y6 h
Developing tools to improve efficiency and effectiveness of the Application Support team. 8 v! [3 _) M8 w0 ~( N' j
Work directly with clients, both internal and external to SSD. " j% y' R: g) C% C% g r# o0 l% f
# F! p: m2 s( \( r1 w4 p, |Qualifications:
+ k( t8 c" z& ?0 bGeneral:
$ Q( v0 a1 s/ C7 tDiploma or certificate in the Computer Systems field plus 4 or more years of practical experience in application support and/or software development
* \5 y6 [8 _5 a- qExperience using standard development and/or enhancement methodologies 2 f) b% x% B [0 B
Detail-oriented, strong analytical ability, exceptional trouble-shooting skills : F4 U! r2 Z- L! g
Strong organizational skills; must be able to juggle a number of complex tasks at once
6 b; ^1 B) Z, I. NStrong communication skills, both written and verbal as incumbent will be gathering requirements and presenting solutions to clients, both internal and external to SSD.
1 M5 |, G4 w' h( E/ X A# nTechnical: ( B# v3 O0 ~( j! T" ]0 n
Required: 0 P6 o, }4 h$ h K E: `% p
Experience supporting applications in a UNIX/ORACLE environment 5 A/ G& ~, ]& }" h; l
Demonstrated experience with UNIX shell scripting and SQL/PL-SQL * p+ |3 T4 T! y& f/ w/ L" b
Experience implementing, maintaining and supporting automated (cron) jobs in a UNIX environment
/ c- [8 p# c0 ^2 O( m0 sStrong SQL skills # x! j! A. W9 _! q& Q, i, j, O6 v
Desirable: : @1 Y. H5 J! Y
Experience supporting applications that use:
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2 c' l) {. L6 T4 w& k* i7 V& z5 T! _+ kXML
2 l. |. L1 N+ A T; h5 {0 @( C! FXQuery
+ |/ r2 @* C5 e! ?XPath. |
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