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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING
* \6 Y7 Y* K0 F  FOR
/ `& V( k% I" fOPERATIONS MANAGER - VENUES & PROGRAMMING
' P5 b. i( v$ Y; y5 l& j0 z7 Y& f  T, l* X8 r/ a* C% t4 b2 x/ G
REPORTING RELATIONSHIPS
7 q' c4 O3 h0 C1 T# hThe Operations Manager - Venues and Programming will operate with a  
0 l. i# G) t% Qdirect line reporting relationship to the SU´s Manager of Programming  ) y2 v8 X  ?* `3 ^
and Venues.
9 t) z5 x& J$ m" K9 I- r0 _# H8 ^# T- F7 t5 w# R. h9 r* G
ROLES AND RESPONSIBILITIES
+ b6 e# k: K0 b: QThe duties of the Operations Manager - SU Venues are diverse and  " k* o  M- ^) ]) n
extensive, and are targeted at the all round smooth operation and  
  X1 ]4 \; _, G; e( v9 @/ J2 K8 ~$ Zfinancial and operational success of the Horowitz Theatre as well as  
& k% i$ k/ M, \; a. Mthe logistical organization and smooth rental of the additional  ' _/ C5 S; t; N- s9 z
venues within the realm of the Students´ Union.  In the light of that  
3 I, ?$ C: ?0 L0 x& z' Tbreadth and complexity, it is not possible to fully define or  8 b4 p5 t- }- |
describe all roles and responsibilities in a document of this kind.   
5 @& ^  G- K/ |7 l0 i, i8 T; gHowever, the main roles and responsibilities of the Operations    V7 z) ?. M* E* F
Manager are as follows:6 O- r+ y; O9 P  l: ?+ p
; I' \3 t1 E3 e; z9 R) E1 P- [
1.        Space Roles and Responsibilities
& ^- S' g' W# ^  V0 @
2 B9 U- N/ _. K* o$ x* `a.   To ensure, at all times, that the venues listed below meet the  / B( s3 O' ~& v/ z4 e$ n9 R
appropriate standards, requirements and needs, and contributes in a  
2 s2 ^+ I+ o. ~5 g5 Bpositive way to the smooth operation and success of the individual  
4 Q  o5 s: [1 ^# K1 U" jrenter./ F+ c+ y  h+ q0 l, @! c, u2 q& T1 l$ u
·     Myer Horowitz Theatre
! I; Q% C( F/ T3 ?" g·     Dinwoodie Lounge7 E! g4 F* L! t- V3 G
·     SUB Stage/ d( b5 x! A2 B5 A8 t+ b7 K) n

0 U2 H$ n8 Y; ^: mb.   This includes, but is not limited to, the following:  z7 ~" g5 L7 V
·     To plan the capital and supply expenditures to meet the  
- Z+ N7 l- ]% w& |% f5 \3 sproduction and facility requirements.
2 H% @: m' r. V; X. x·     To ensure the day-to-day compliance of the venues with existing  1 Y% b9 q( U5 i* N% j$ }$ s. s* w1 e+ E
safety regulations and building policies.
: W) |: h& F0 S$ v: `& D# NTo ensure that the maximum potential of renters is met.
+ x" R. `( ]5 ^3 E" Q$ [3 A1 B) q; a' ?' ]' ]1 f
2.        Marketing and Promotion
, _$ S2 ]5 M# q' x; n. n4 o5 w! y9 S$ D0 c
a.   To develop and implement a marketing plan for the venues that  & @  d% h9 m3 I4 L( T$ |0 f
focuses upon advertising and promoting the venue to faculty,    l/ n/ U- T* r0 K$ f; M5 F, ^
students, and internal and external clients on an on-going basis.  8 j1 q$ D, e1 {1 A! Q  o  c
This strategy will include implementing and/or delegating the following:) R$ N+ g5 e: W
·     To develop and maintain promotional materials, the Horowitz  3 n4 b$ k" R0 R% Q' w( S8 e1 m
Theatre and SU Venues home page, newspaper and other advertising; to  
: v) V: @+ M% b1 W$ p5 w# Ztake advantage of other internal and external advertising  - C# v+ _$ K- u
opportunities; and to develop press releases and other promotional  
" S* p9 `# u' u& Aliterature on an ongoing basis.
/ j% m# z7 m8 o  c6 e# V& v6 A8 K% s* F·     To coordinate tours of the venues for potential renters.
0 \6 _' I1 ?6 F  `- ]% s·     To promote upcoming events in the Horowitz Theatre through the  
1 _) T* x! a2 v& `) b6 j* M6 Ruse of the Horowitz Theatre Home Page and the SU Events Calendar.' \2 J7 _$ \5 C
·     To develop new external clients for the venues.* F6 [, X, d9 i

, I, \) S% f" \- Q8 k) S9 l
3 G# Y$ H* W; O+ U1 n, I# ?8 Y1 W3.        Staff and Supervisory Roles and Responsibilities
. E$ |' `; U8 k( r( U
. u- N" N& f  u# K: oa.   To ensure, at all times, that the venues are adequately and cost-
. Z" l8 N! E! m9 E# y3 Leffectively staffed, and that the staff utilized by or within the  
$ q, ?$ K7 v1 h: p# Rvenues meet the appropriate standards, requirements and needs, and  7 Q9 `/ f8 w6 Q9 w
contribute in a positive way to the smooth operation and success of  0 g2 ?  I. _5 a6 d( ^
the renter´s events. This includes, but is not necessarily limited  6 D, c8 E: u, ]
to, the following:! k( I; l6 t3 B/ s& x, {
·     To be responsible, under the direction of the Manager of Venues  
; C: O! \3 X4 ~! D& Nand Programming, for all staff issues including hiring, disciplining,  - J5 J8 Z, _& N6 {
evaluating and terminating, as necessary.
& q1 X+ @" R3 Y  K( w2 C To ensure that the Horowitz Theatre is adequately supervised at  
/ Q, M  s" C8 D# c. |1 dall times, this includes the development and implementation of such  $ ~# S1 ^3 d1 {! E7 x
schedules and rosters as may be necessary to ensure the effective and  - N; S1 f& }) E; H
cost-effective supervision of the venues at all times during which it  
, Q9 r; @8 ~; N$ c4 f: Iis in operation or needs to be in operation.4 _8 |8 N$ c9 X' a. ~( R+ ?
·     To work with the Technical Director, when necessary, to ensure  
8 W$ }# v/ W1 R, G) q; n5 A! Uthat an adequate and appropriate level of part-time staff exists to  $ s; J3 A8 ^2 [" ]% R
facilitate the smooth operation of the venues and to ensure all  + f" `4 ?% b8 u, F
renters needs are met.
7 B( ?% T$ ?9 Y2 g4 a* b8 Y·     To work with the Technical Director to ensure that the skills  0 o" B$ \1 |8 V+ m6 t
and attitudes of all subordinate staff are appropriate in light of  
$ E3 x. @/ _3 p$ o3 x0 ?. [5 \: K. ^the roles they must perform. This includes providing adequate and  
1 x  z% D, @: q( |/ f5 c" Neffective training (and re-training) in all applicable and  
' a1 U' w0 _# v5 oappropriate areas, and ensuring that the Policy and Procedures manual  4 `3 H! f  ]! j  R  K2 @$ s
is kep up-to-date at all times.
- U7 D0 L$ M# q! |1 Y: Z·     To ensure all staff are trained in and committed to providing  $ D, F6 R% ^, b8 f7 ], ^
excellent customer service to all renters.
7 N; O7 O- s, x5 f2 k- ?* ?) c! D·     To work with the Technical Director to arrange staff  ! r5 S& f4 G$ \  q4 I1 ^( j( `
scheduling.  To handle payroll related matters, under the guidance  2 a) H, g& J4 A5 }' n0 Z
and direction of the Manager of Venues and Programming, concerning  ; A7 C, \  ~: Y9 ^
the staff of the venues.. P- ?- Y$ F1 b* G) U, P8 _! z
·     Working with the Manager of Facilities and Operations to ensure  " }6 |  y4 A/ ^" N
the appropriate setup/tear down of each venue.( F7 J+ H4 x2 t( L2 A* }  e
·     Working with the Manager of Programming and Venues to ensure  5 Y  U1 ^8 t3 J
that additional requests such as licensed receptions are arranged.( Q9 N; @" O; d8 c' s7 m
3 p' L$ R; p0 X2 x: o

( M" n' \3 s- N) e& c0 _& Z4.          Overall Financial Performance
$ j1 ?4 h+ ~# \; ]7 i5 ]6 L
6 `. [, |6 s& q* w( m6 N" ra. To ensure, at all times, that the Financial and Administrative  1 w2 u6 f+ k- `2 s2 e+ q
systems and processes utilized by or within the venues meet the  
( t- y$ O  r) T; @appropriate standards, requirements and needs, and contribute in a  , G+ i0 g1 `/ e0 h
positive way to the smooth operation and success of the venues. This  + w' L( r/ r2 s- Z
includes, but is not necessarily limited to, the following:
; Z/ ?: p- B9 x; |- ]0 C To provide input and expertise in the formulation of appropriate  
( Q' |+ m6 N7 S; R% o+ E/ w6 z7 moperating budgets covering the venues to the SU´s Manager of  
. }5 y# S! E" m- M) FProgramming and Venues and to discuss and refine those budgets  
) a& u# d" c6 u1 P* kManager of Programming and Venues, and Manager of Finance &  
4 i; d' A: L" ?Administration prior to their submission for final approval.
8 M$ j, @: W& k3 U( h·  To manage the venues in a manner which adequately and effectively  
" I! g9 {% H& @! `( Greflects the budgets approved for the venues and/or which reflects  : B. z5 q4 v% c3 E: d( Q
the best interests of the venues and the Students´ Union.
7 y# ]" @) _# e; l+ Z·  To function as the key player in the submission of financial and  $ J! R7 a" S6 Z7 y& t
administrative documentation covering the venues to be used in the  
; g+ C+ A' O8 m5 ^: ?compilation of monthly and annual financial statements, and such  
: }4 l3 D* f# Oother reports as may be necessary.9 f, C; `& f1 f, Y6 Z
·  To discuss those financial statements and other reports, together  ; _: }  L% I, p/ ]5 l  F
with all financial and administrative procedures, with the SU´s  ' Z2 r- x& }1 u- f* g( D! ]( S
Manager of Programming and Venues and Manager of Finance &  
. L' }% X5 Q- Z9 j" w2 F* A' y8 RAdministration with a view to determining and implementing action  8 K$ R; m$ h# a+ S+ w% P8 Q
aimed at improving the financial and/or functional effectiveness of  1 H3 F8 J( n; \1 n% E2 {4 t0 Z
the Horowitz Theatre.
  Y$ r" A# Y; _0 _# P·  To ensure the existence of adequate, effective and accurate job  
7 z3 J7 }& w* {1 S9 `costing systems to be used in connection with the determination and  
- |/ `' u" Z1 ?; Osetting of appropriate prices for rental and staffing rates for  # r7 @8 e, v/ ]( z3 Q
events held in the Horowitz Theatre.
+ T6 j7 w) D- d+ ?2 \! b2 F3 X0 x·  To develop accurate documentation to be used in connection with  - o# m& Y0 c# X9 _9 M
the billing clients, and to forward such documentation in a timely  
6 ^) [- B0 y6 Y3 t: K  Rmanner to the Accounting Department.4 T- W' k8 }$ Z3 L5 c! M
·  To recognize, address and handle all matters relating to financial  
" Y4 A+ U! x2 K- dand administrative procedures and systems in a manner which reflects  2 P: Y$ L0 I* v
the requirements of the SU´s Manager of Programming and Venues and  
7 Z: o8 T5 e3 V* s- ZManager of Finance and Administration, and in a manner which  
. ?# j( H, x0 Fcontributes positively to the smooth operation and success of the  
$ U& \/ c0 @0 _; T& A8 w7 Jvenues.. m$ }, e9 e; x9 M! m4 w$ @: f

& `6 v) ^) J: }" d8 y5.          Overall Roles and Responsibilities9 K% I+ Q, e! O5 F
a.   To ensure, at all times, that the systems and processes used in  # F+ ^% E9 e1 [8 G9 H+ K2 f, n
renting the venues meet the appropriate standards, requirements and  8 M$ A4 M$ L6 K8 E5 m' @
needs, and contribute to the smooth operation and success of the  3 G" a8 {3 L) V$ c! k! D. V% D9 s$ ^  X+ K
venues. This includes, but is not limited to, the following:* @9 \  k3 e# P, x

# }& X; b: C5 w, j7 e; Q·  To recognize, develop and set in place such rental procedures as  
; _3 J3 L: r* P  a0 Q; i( h0 j+ xmay be necessary to ensure the smooth operation of the venues, this  + K; K  z( d; z
is to include but not necessarily be limited to systems and processes  
: D8 I" W/ ~0 F3 c  Xin the areas of contracts, inventory management, contract evaluation,  + N9 V. J; Q( c' F" t6 E3 ~/ @- B
pricing, costing, equipment usage, rental/contract invoicing,  * F  y; C! \* }
together with such other systems and procedures as may be necessary  
8 m7 I$ e7 X, Z- ^* g$ V+ n7 }" Pto ensure the smooth, secure, efficient, cost-effective and  
, l7 i* m+ ~) O2 d  |5 |$ k1 kfunctionally-effective operation of the Horowitz Theatre.8 J- R- {& b  f5 m( G  B" W/ W
·  To recognize, develop and set in place such operational procedures  7 ~; u* P3 m- h4 g, w; H+ A
as may be necessary to ensure the smooth, efficient and cost-
( N5 @( J/ F, S; P2 Eeffective operation of the venues.
9 e- {& N) N: \- N& s·  To negotiate rental lease agreements (contracts) relating to  
5 ~# v) {6 R6 R- Xdates, rates, staff and miscellaneous charges.5 f: w" w# [8 b+ M' h. I& K2 W
·  To ensure that adequate inventory is available at all times and  " H/ T4 k) P: T/ x/ E; h
that such inventory is stored and issued in effective and secure ways.3 g/ Q, m$ N: |) k3 D
·  To consult with renters as to facility issues in producing their  
$ x1 S( s2 W, _6 ~: l" l+ Z6 Cparticular event in the venues.
6 G- Q0 D* ]" o9 d: T1 E·  To provide the venues on-site staff with such documentation and  
7 D- _& ~+ v* e# U, ^. ssupporting information as it may need to effectively fulfill the  
% [0 V. u; P% G" I% hroles they are to perform to ensure the success of the renter´s event.0 _: s( |% }$ E$ s% M
·  To produce quotes in respect to staffing costs for a particular  ' O& m: X. l/ [, i  W
rental with consultation with the Technical Director.: D$ w7 D6 F* T
·  To ensure that all queries raised with the venues whether from the  
" h" u! C6 l5 nSU or renters, are promptly and effectively handled and adequately  " a/ M, n0 |* r
answered, and to ensure that such action as may be necessary in  , e5 B3 C8 x, G# H. G) Z
follow-up to such queries is taken in a timely manner.1 A% Z5 w! E( B
To ensure that the venues and its capabilities are adequately,  - Z+ t+ r& e& C' v) U+ f
effectively and cost-effectively advertised and promoted, and that  
7 j0 R9 t& ~. m( {: `$ kthe cost of such endeavors does not exceed the budgetary provision  
. o) R/ T' k8 l: g8 amade for them unless prior approval is given by the Manager of  
9 f! r9 N, E( t5 T4 T# Y8 @) zProgramming and Venues.
8 {2 }, \$ g/ C: A1 u! |2 g% ?·  To act as an informed and knowledgeable resource in the case of  
1 {6 P$ [# w) ^& M: g- csignificant challenges and/or problems surrounding the tasks of  1 [1 r  X# o: R- m  O; ^" Q
marketing, administration, operations, and any such other matters as  ' U5 J3 v2 K9 @$ G" G4 E
may provide such challenges and/or problems.7 O4 H( o% ^) P" V2 u5 ]
·  To attend such meetings as may be required to support the smooth  
$ P' k1 J# b5 x$ w7 L  O) E' Aoperation of the venues or the Students´ Union as a whole.
1 X- @6 o% j+ B; M- W' c·  To perform other job-related duties as may be required by the  ! m2 z$ l, k, T3 D4 T9 ~* K: ?
Manager of Programming and Venues in order to ensure the smooth and  / e$ r* x* R4 W' K
secure operation of the venues.& C! w, U) n# ~8 {# A. A) l
·  To recognize, address and handle all matters relating to overall  
3 R+ L  d3 b* D/ z6 ioperations in a manner which reflects the requirements of the SU´s  
* Y0 ?6 S) A* m1 ^; b4 a0 _Manager of Programming and Venues, and Manager of Finance and  . r2 P; C  I: x8 O( p7 @( u( J. l5 k
Administration, and in a manner which contributes positively to the  0 n4 a5 J7 Y% u# B, a
smooth operation and success of the Horowitz Theatre.9 J, x9 |! ^/ `4 E; i5 {

6 v0 ~! m& T+ [1 f: bQUALIFICATIONS:
& O6 W+ u4 d1 k- Q( n9 O1)             Minimum two years related post secondary education, or  
8 e: @: g, V9 k) d: m" Wan acceptable combination of education and experience.
) M" q0 j, I2 k6 d2)             Supervisory experience.( U, P* ^! a" z- a# s% V
3)             Ability to create new initiatives with little or no  ! Y$ W" W" h5 j, u3 A) ~
supervision.' k8 v: V& y0 x6 y, |' g
4)             High level of creativity
) h& \/ w5 _) c; b5)             Knowledge of budgeting and staffing procedures.3 W7 _; p- b* f4 u
6)             Excellent organizational and communication skills and  1 O2 }# I- f% {
strong writing skills.5 f( y# u: \5 J  c4 }/ z0 E. \  o
7)             Dynamic individual with experience in large group and  
, {! q: A! a6 C- p% ?4 w4 S; a* Wone-on-one promotion.
0 c$ s; M/ p' O2 T             Ability to work with students, staff, University  
" h2 |0 f- _% i  S8 R+ ?, y3 ^faculty and administration with a dedication to providing excellent  " V6 P3 w) F( }; k& |( D+ n. w3 E$ h
customer service.
5 i4 H! z4 Q, {5 n& G" K. o6 z. m* c5 rUnion exempt position
' E, P/ v) {2 _; p1 ~* mJuly 6 2007/ B" W* O* T+ j* L9 ]# y7 ]

- G, v4 ^9 H! o4 h2 G) \* D# c- sPlease state salary expectations
# Z: h1 m+ v3 x, b- p3 O; i- V" `2 O2 z7 Q; H
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  
  B0 u7 q* _! C; |: n& ERoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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