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JOB POSTING
5 ?! ?$ a/ l# u% a! J/ [* G FOR; S+ h( D6 |; n. t9 B; ~
OPERATIONS MANAGER - VENUES & PROGRAMMING& E3 I' O* K* x/ |$ @) B
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REPORTING RELATIONSHIPS
: [2 c( l! X( a$ G/ fThe Operations Manager - Venues and Programming will operate with a * b% y' s2 p3 v8 F8 V
direct line reporting relationship to the SU´s Manager of Programming 7 k* t, {2 b( {$ d) G
and Venues.! _3 C" L8 h7 r* r3 [3 Y! q+ E, m, p
t4 t# p% a! ~; g/ F M- v1 ?ROLES AND RESPONSIBILITIES' K) Q( }+ }/ ^7 C
The duties of the Operations Manager - SU Venues are diverse and 9 q+ s+ l! q& s0 Y3 x4 f8 E
extensive, and are targeted at the all round smooth operation and
2 o' M. \) J( i* u$ D8 Z+ Ufinancial and operational success of the Horowitz Theatre as well as # m# L; \4 q6 M; R
the logistical organization and smooth rental of the additional
6 M! b. B+ w" _1 H$ Bvenues within the realm of the Students´ Union. In the light of that 4 y+ L0 N! k# }1 _; j, O
breadth and complexity, it is not possible to fully define or
' V9 ^5 T) S2 D8 f- N, E$ V; Xdescribe all roles and responsibilities in a document of this kind. * h3 e1 w/ j/ d/ I1 g/ U+ s
However, the main roles and responsibilities of the Operations # e# [1 x, z& l& @* H% M# i
Manager are as follows:. N9 Q$ |5 v9 q8 t }# \
* y6 {7 O3 F6 m! ^6 D( u6 ~9 N1. Space Roles and Responsibilities* \- A& w! C. X
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a. To ensure, at all times, that the venues listed below meet the
. a. Z! u0 C2 ?% Wappropriate standards, requirements and needs, and contributes in a " O6 z' U9 d; f
positive way to the smooth operation and success of the individual / r- z5 S8 ]! e3 m, m% s9 {9 c
renter.
0 _# j9 \% n) ]" I7 q8 {· Myer Horowitz Theatre
) O' z) G# C6 ^ L· Dinwoodie Lounge: J, m3 q: K( Q
· SUB Stage$ h( I" R. Z; ]: y9 ?
N- w6 o: ?( f) F9 W) y$ Sb. This includes, but is not limited to, the following:& j+ y C9 Z) `& b* ~9 y
· To plan the capital and supply expenditures to meet the ) W, [& K& P: E5 m0 }2 l
production and facility requirements.
' ? G2 d8 M6 L) `· To ensure the day-to-day compliance of the venues with existing
2 G y+ T6 |' z$ E: rsafety regulations and building policies.
1 N! P6 F+ H( ~0 S) p! ^( xTo ensure that the maximum potential of renters is met.
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2. Marketing and Promotion
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" r2 p% O! t. Z+ H6 x, u" |a. To develop and implement a marketing plan for the venues that # J) o4 _: o' L: j5 K, n
focuses upon advertising and promoting the venue to faculty, ( w! R. Q0 D% T! W6 `; d
students, and internal and external clients on an on-going basis.
8 ^! }# ?5 k9 A1 LThis strategy will include implementing and/or delegating the following:) t" a! {% l% e- l4 l, {2 r; R4 z
· To develop and maintain promotional materials, the Horowitz
) p2 I0 y. t [# ^& F/ hTheatre and SU Venues home page, newspaper and other advertising; to
! v& v9 @8 p8 G* d5 j0 u( f Ytake advantage of other internal and external advertising
g! k- C q: o9 _opportunities; and to develop press releases and other promotional
2 ]5 @ f+ y, R k# oliterature on an ongoing basis.0 j2 J/ f8 Y2 V/ d' L& C3 c. P: I
· To coordinate tours of the venues for potential renters.
! R, M9 o4 |2 ?% b& }· To promote upcoming events in the Horowitz Theatre through the ; y, ~' Z& Z, f$ {" x3 `, F* ^7 F, W
use of the Horowitz Theatre Home Page and the SU Events Calendar.% T+ J; j+ x0 J
· To develop new external clients for the venues.
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* e! B3 m' l- e# h. P: V$ u3. Staff and Supervisory Roles and Responsibilities& D7 M" ^9 X: k7 z& C3 w" I
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a. To ensure, at all times, that the venues are adequately and cost- $ q" e0 a3 |' {2 u4 `! `
effectively staffed, and that the staff utilized by or within the
4 r" K3 n, E7 N7 }2 p( k$ [venues meet the appropriate standards, requirements and needs, and
/ O( ], |1 C: O" I: J& wcontribute in a positive way to the smooth operation and success of 8 I8 U3 f" m7 y& q+ j
the renter´s events. This includes, but is not necessarily limited & z, ^1 Z& m. v( H. m/ @" ~6 e/ h
to, the following:2 E& C! ?8 g, p" Z H: \9 ^
· To be responsible, under the direction of the Manager of Venues ! `7 X9 F* D6 | o
and Programming, for all staff issues including hiring, disciplining,
2 S2 p4 G. x- l/ l) R+ ^evaluating and terminating, as necessary.0 [1 ^9 D2 |; Q# F8 E. Q
To ensure that the Horowitz Theatre is adequately supervised at
; U& E5 a& I) M! W2 I1 C' X% Lall times, this includes the development and implementation of such
4 k! P6 W; ~! @ ^1 Cschedules and rosters as may be necessary to ensure the effective and 7 c8 y- x$ [8 u! V; O8 e
cost-effective supervision of the venues at all times during which it
1 S/ A" U' `# d7 N& r& wis in operation or needs to be in operation.: Z) P/ Z% m& t7 c! ]9 x
· To work with the Technical Director, when necessary, to ensure 6 y. W; w6 ^( [2 H- g3 T
that an adequate and appropriate level of part-time staff exists to 8 o# a0 a! @* {) w! l
facilitate the smooth operation of the venues and to ensure all & n) g2 M3 b: [; D
renters needs are met.
( O3 u; Z/ O- o* u: ~· To work with the Technical Director to ensure that the skills 5 u% ?1 H) L# `7 S7 f
and attitudes of all subordinate staff are appropriate in light of 5 X1 m4 m% T! p: L
the roles they must perform. This includes providing adequate and 6 Q5 Q3 c6 ^5 w% Q
effective training (and re-training) in all applicable and ! ?1 r4 L0 r) o8 @
appropriate areas, and ensuring that the Policy and Procedures manual
4 c* e/ _0 ]8 C6 y; ]. His kep up-to-date at all times.
# j. E$ E# `* ?0 O) X· To ensure all staff are trained in and committed to providing
8 d4 k. e4 P' Q: n) mexcellent customer service to all renters./ K$ ?! n9 A! U5 n3 E
· To work with the Technical Director to arrange staff
+ L3 ]3 Z/ y5 o' }; P& nscheduling. To handle payroll related matters, under the guidance ! X5 H# k" W6 O. J; p9 m
and direction of the Manager of Venues and Programming, concerning
' p4 v7 m, E) t: p p3 W1 Nthe staff of the venues.5 u- f' f0 y$ J. _. W" ~
· Working with the Manager of Facilities and Operations to ensure
) R% Z) L) C1 R3 `the appropriate setup/tear down of each venue.7 s+ X+ {3 D; N# F) p# W, O
· Working with the Manager of Programming and Venues to ensure
) o( @9 V5 J s% p/ N! s% t6 i5 ~that additional requests such as licensed receptions are arranged.$ ^3 @6 {( R% D7 n( I
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& p( _ Z( I P; H7 n }0 T4. Overall Financial Performance
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4 ^! T( A8 e! K/ ?a. To ensure, at all times, that the Financial and Administrative o- Z0 B$ w! k, q9 m" v4 ^! W
systems and processes utilized by or within the venues meet the
9 y3 V9 y/ _" ]( K3 g0 Happropriate standards, requirements and needs, and contribute in a
+ @% b5 _$ ]) |3 S g; W) Z+ Tpositive way to the smooth operation and success of the venues. This ( {& }# k9 ]. k7 ~7 Q$ S
includes, but is not necessarily limited to, the following:! T, V/ a0 T" U y% W
To provide input and expertise in the formulation of appropriate
+ @" I. h3 x9 u: i$ n! p) E# toperating budgets covering the venues to the SU´s Manager of
* y P$ s- f+ c9 l& X6 A" W, f1 tProgramming and Venues and to discuss and refine those budgets
; T! m( w/ }( o. x5 ~5 hManager of Programming and Venues, and Manager of Finance &
& Y- y( A& i' z& S, U; v( A: T: gAdministration prior to their submission for final approval.
6 D. Q- P/ a/ Y$ a· To manage the venues in a manner which adequately and effectively
4 [; G3 T1 T6 z. e8 Creflects the budgets approved for the venues and/or which reflects 8 j8 D/ v5 X# V
the best interests of the venues and the Students´ Union.) ]$ a- v: r9 w! X0 Y' v) \8 Y7 X
· To function as the key player in the submission of financial and
- M5 v: B. B" X0 q" o' |6 E8 Iadministrative documentation covering the venues to be used in the
1 N I+ p$ f$ g3 `" B6 fcompilation of monthly and annual financial statements, and such ! ]+ S' R- h. O( u% K
other reports as may be necessary.1 o' i$ `* S. @, c/ j
· To discuss those financial statements and other reports, together
9 {; V4 o, I2 M& Q0 l. wwith all financial and administrative procedures, with the SU´s / E( y( k3 d7 y+ ~
Manager of Programming and Venues and Manager of Finance &
- i& T1 X$ f9 W6 {Administration with a view to determining and implementing action
0 ~# V1 x( ]5 c/ haimed at improving the financial and/or functional effectiveness of 1 v3 h1 C3 x, O/ D
the Horowitz Theatre.
4 g6 y* ?' [4 I; Y u: ?· To ensure the existence of adequate, effective and accurate job
% o# X. d2 a& K& C Kcosting systems to be used in connection with the determination and
' V- R% ^" f; d; `& Dsetting of appropriate prices for rental and staffing rates for
5 y: S8 F' P& W3 Nevents held in the Horowitz Theatre.
, {$ J& P6 Q9 x9 z· To develop accurate documentation to be used in connection with 0 z7 P0 U3 Z$ |$ x. T
the billing clients, and to forward such documentation in a timely $ {" p. _* N! `- X/ ^
manner to the Accounting Department.
" q% R6 w" _9 P1 j w8 G· To recognize, address and handle all matters relating to financial
! b! s4 F2 l% j0 |8 pand administrative procedures and systems in a manner which reflects 6 A) c$ ~2 _. r& n3 G/ _
the requirements of the SU´s Manager of Programming and Venues and * Y2 B$ s( S6 W8 I
Manager of Finance and Administration, and in a manner which
" D \# p" C, Jcontributes positively to the smooth operation and success of the
3 Y$ m6 l. ~" s- T* fvenues.
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5. Overall Roles and Responsibilities
' z8 [9 I8 }4 }8 ma. To ensure, at all times, that the systems and processes used in
( r8 J% G/ P. l% h. Drenting the venues meet the appropriate standards, requirements and 8 _2 ~5 O$ Y7 }+ F
needs, and contribute to the smooth operation and success of the # F8 m1 @2 B" A5 N
venues. This includes, but is not limited to, the following:" C# \$ b$ T w5 o) z
9 D7 X$ w* c- F· To recognize, develop and set in place such rental procedures as : B/ K( C; J2 d
may be necessary to ensure the smooth operation of the venues, this
" |3 E: a2 U( ]1 g ]2 @is to include but not necessarily be limited to systems and processes
7 X1 r: p4 T8 W1 m& @in the areas of contracts, inventory management, contract evaluation, 5 m8 Q0 i+ K2 w4 W" c
pricing, costing, equipment usage, rental/contract invoicing,
7 L! G& u) | h6 X" m, Y6 E6 [together with such other systems and procedures as may be necessary % C8 q- e: Q; y
to ensure the smooth, secure, efficient, cost-effective and 4 P) |. A4 B3 @+ ^9 e. K5 c
functionally-effective operation of the Horowitz Theatre.+ \7 b$ ~% z$ B" N
· To recognize, develop and set in place such operational procedures
9 O4 {2 Y# X1 {8 y! b. gas may be necessary to ensure the smooth, efficient and cost-
! a+ S- f8 u& yeffective operation of the venues.
1 h! _ h# ]% r, F6 c- [· To negotiate rental lease agreements (contracts) relating to 1 }/ y& {1 O: w: l6 [' ?1 U7 J
dates, rates, staff and miscellaneous charges.
/ V" n$ L2 K* R· To ensure that adequate inventory is available at all times and 0 @) i* R: e$ C* v @
that such inventory is stored and issued in effective and secure ways.& M' m& a- M' z& z# z
· To consult with renters as to facility issues in producing their 2 X( B a0 @0 ~
particular event in the venues.
t& ~% i$ Q/ M) u9 G· To provide the venues on-site staff with such documentation and
, q9 D" Y( L' G- Zsupporting information as it may need to effectively fulfill the
4 ?) e% S) H! D7 v/ T# o: r% m, Hroles they are to perform to ensure the success of the renter´s event.
) {. a C' N+ J1 X' m7 C6 L· To produce quotes in respect to staffing costs for a particular
5 U9 P! P& q! H9 t0 P- \rental with consultation with the Technical Director.
9 W& n: G; g5 q* W· To ensure that all queries raised with the venues whether from the
& L: t( W# N; r( q, z. L& sSU or renters, are promptly and effectively handled and adequately
$ N5 J' [3 O7 c8 W2 w% |* ?* X' Canswered, and to ensure that such action as may be necessary in 5 }4 K/ l9 x: G/ Y; ]% }% Z
follow-up to such queries is taken in a timely manner.& q* j# O* K2 H& s Z7 {
To ensure that the venues and its capabilities are adequately,
! Q7 l4 X5 }: h4 v* o4 c. ~effectively and cost-effectively advertised and promoted, and that
! M% H) B" @$ I3 f% X$ N! [the cost of such endeavors does not exceed the budgetary provision # x9 |2 Q; B% D% T+ I! @6 h- I
made for them unless prior approval is given by the Manager of - e) S' c. I2 F% }8 S
Programming and Venues.
$ Z% g% E; u7 A* i, |1 l· To act as an informed and knowledgeable resource in the case of 3 c/ [- `1 B2 `9 f
significant challenges and/or problems surrounding the tasks of
% }/ ^/ o1 K+ r$ Z8 P& b; U0 b/ nmarketing, administration, operations, and any such other matters as ! D( a4 j! z4 y; ?. ]; K
may provide such challenges and/or problems.
2 X4 B- I- [3 y5 p· To attend such meetings as may be required to support the smooth % W& I1 B( d' g; s2 }1 Z+ S
operation of the venues or the Students´ Union as a whole.; V; `2 N$ \5 K$ J' I; E
· To perform other job-related duties as may be required by the
& C d* Z& M+ ^: c1 Y- m- D$ R& LManager of Programming and Venues in order to ensure the smooth and : ^" D" D2 @# v/ G m
secure operation of the venues.
4 F9 y9 |2 K: \% D" f. w# q5 M1 w· To recognize, address and handle all matters relating to overall
, P4 b; l% K2 doperations in a manner which reflects the requirements of the SU´s
; b$ z# T1 o1 Y8 ?: J7 H1 d% uManager of Programming and Venues, and Manager of Finance and 9 a0 k9 s, f& I: c# K2 K
Administration, and in a manner which contributes positively to the
) E, @. j% v" L, v5 ^0 u" B- {smooth operation and success of the Horowitz Theatre.# P* D7 Y' j6 ^" L* U5 I
" ^8 x7 q- `, A5 G1 _7 ~QUALIFICATIONS:
+ K, U* j5 b; O$ {, x( w/ h1) Minimum two years related post secondary education, or 9 L5 q# r) g2 m. a% X$ ^3 b8 o
an acceptable combination of education and experience.
) t6 y7 C5 Y- t# }7 L- f2) Supervisory experience.
5 _/ b9 [# l& J- `) ~9 g, [6 j3 s* e3) Ability to create new initiatives with little or no ; H, K; S v4 U) ]) y
supervision.; M, A+ T3 Z* \
4) High level of creativity
+ G9 k6 ~: ?) i2 z1 L5) Knowledge of budgeting and staffing procedures.
$ _! F4 ?0 Q* X: U6) Excellent organizational and communication skills and
2 J9 S: B) w& C, j" ostrong writing skills.
2 o5 A' e; t% N3 Q) x" Q+ o; y7) Dynamic individual with experience in large group and
7 q+ S2 X. j# Eone-on-one promotion.
6 F5 h( \) D$ S Ability to work with students, staff, University ( @* G- b# p1 r/ [# h* g
faculty and administration with a dedication to providing excellent
* k3 p- a/ n- k4 tcustomer service.
% R- n* L/ s! O7 B) B- L. jUnion exempt position
. D8 C; C9 u7 t' C: }/ TJuly 6 2007
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Please state salary expectations9 a8 x/ B0 Y$ z3 z5 ~
& [8 C5 ~* F/ K* Q4 Q' M+ h, OPlease apply in writing to: Val Stewart, Personnel Manager, Box 600
9 v2 U0 f* R& o- z" J7 F" FRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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