汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

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Position：Customer Service Representative (12-month contract)
1 H6 k0 H7 y  M2 c* X. T  EWorking Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
8 m7 s- ?) m. i, t( y) u8 `% n企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

  D& S  G5 T! c: J% CHow To Apply
! h4 Y# ]0 y0 j7 P4 }- O! L  XHSBC only accepts the official application via the following link.
! f3 u0 `+ X2 b# l& _点击申请-Click here to apply
+ m& y; }8 X) L" @& I3 h如何申请
4 W6 a, S% H0 J$ c  M0 z5 SHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
% ?0 Y8 M! \( B  A不接受电话或者邮件申请，点击以上链接申请。
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8 I+ B$ d+ u6 u( {+ _4 HKnowledge & Experience / Qualifications:
  p' [) ~8 c; n0 R5 c" ~' f) ?' j) C- Secondary school graduate
2 {5 G+ ~2 t8 q/ {% Y+ }+ F+ R9 i' L7 j- Minimum 6 months experience in a related role.
- Team player and development minded.
: f) s1 F& A7 x- @& J2 Z* Q- Strong communication (verbal and written), customer service, and interpersonal skills.
' b% a& _0 a% g$ |, E- Ability to learn and operate new software and technology.
' f! y5 K; B6 T  V/ `4 o" y- Detailed orientated with good time management and organizational skills.
' A  ~3 @) a5 s4 {: f7 z* L- Ability to multi-task, and work independently.
3 C: |0 o' e4 r' n4 c- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
8 E# N0 ], M: {* s2 _3 \- R4 ?- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
+ U) ~) p  @/ a8 e5 y  n- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.