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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?; j- ^/ X3 |! E% b6 s3 x, R6 a& R9 k
下面是我们之间的通信:7 J7 H. k/ X4 L3 n+ Y& R  p
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I have browsed various pages on your site, with no error. On what specific & ?. \( g2 e, V- J
URL are you receiving this error message? Please do advise.
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8 x$ q6 d% e% ^6 j# z4 }. LThank you,: y. U% d; V  T+ J6 g2 ?
Derek D. Newton,
7 o7 K" s8 ^% W3 K7 MNetwork Operations Center, Tera-byte.com/ E2 b( {! M. N9 f

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3 i+ j: {9 F( w+ G- q/ _) M4 G& v- ifanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
+ E7 Y0 [  A5 E. E) E; K> Hello Mr. Smith,3 t9 }& b4 L3 v$ W8 v0 F
>
( }- T2 H, [+ B9 p  ^> Thank you for your reply. But I met the same problem many times today and
  y* N4 ?) R$ W0 l+ }1 D& Hmany visiters have the same porblem. Would you please check
( D  S9 W; u. R' }( thttp://www.edmontonchina.com again? Maybe the first time is OK, but when you 3 l. c' c  x. D- Q* Y$ y
click many links you will find the problem. Thanks.
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> The problem is:
. E, {1 R) u! [+ d; v* r> Internal Server Error
% R6 k+ Z! X5 v: ]1 p> The server encountered an internal error or misconfiguration and was unable
$ ?2 O" m# g# m6 J, Pto complete your request. 4 _. e( K& f2 k& g7 A& G
> Please contact the server administrator, webmaster@edmontonchina.com and 3 F$ J9 t6 @( T1 y0 z& `. r; [: _
inform them of the time the error occurred, and anything you might have done
' m, Y6 h- r0 W+ i! U* X0 lthat may have caused the error.
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> More information about this error may be available in the server error log.
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> # J* D! m: D3 v( o
> ----------------------------------------------------------------------------
: }2 i9 Q4 t7 Z% J" m; P----
( q" Y4 A. N  ]2 o% Z>
; k: }0 c1 c  A% a9 U> Apache/1.3.27 Server at www.edmontonchina.com Port 80* `3 B2 g  w$ X0 k& v: V2 e
> ----- Original Message -----
0 @$ {, E2 ~+ I) |7 [> From: "Martin Smith via RT" <support@tera-byte.com>! {: {- P3 D" E
> To: <fanyang_ect@hotmail.com>
  Y) V3 C9 D' L" X& ^> Sent: Tuesday, November 02, 2004 9:40 PM3 w, h* {  B1 m- V( S- u, o& A
> ) h9 X9 M: X2 A' @+ W- t$ n
>
: b0 O3 o4 s) R1 Q- T; m& K> > Your website seems to be coming up fine right now.: C% b- O- w7 l
> >
# |+ |. d9 i* J1 w4 g5 \, n, f; v> > Feel free to contact us again if you have further questions., [( o: a( |; D# J1 X9 \
> > , ?$ b: K5 b  y
> > Martin Smith2 [% s" A8 E# k4 T
> > Network Operations Centre
% D$ k& o! Y2 b' j> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.1 p* ?% X9 `1 _
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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