Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

; @+ S+ O( I6 V4 a, A1 [0 i1 TType: Full Time
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- p5 k8 q9 w4 ^Company Address:
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" J! A$ b" M7 L) iHaPe International Inc
. N8 r: a% r; u: k4 a6 t199 Pembina Road – 2nd Floor
Sherwood Park, AB
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! x, x' ~: z1 m9 q, [4 F9 ?Job Description

Requirements:
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; X3 Y; T$ A( H4 `- Carefulness and Accuracy about data checking and data entry.
" `6 K$ t7 ]3 h  P5 p; m/ C- Attendance is key factor
' @7 [8 c# ~. e9 f3 Q# q- Must be detail oriented with the ability to multi-task and strong time management skills
, I2 ?! r9 s0 ~2 v. _* S! e- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 U! n9 J5 K" R- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
& q& H$ b0 D0 g- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
! ]# V4 v8 S9 u/ \3 T- Could handle high pressure work and cold calls.
0 v+ t% z/ _; [- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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5 h% f% [7 T- R; XJob Duties:

I.        Order Related

9 V* i5 ~# j% e- H2 \( |- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
& Z# U" w* W# b5 J4 u( R8 T- Charge Credit Card to approve payment
) \# z! I. w. r3 ]; O3 t- Send orders to warehouse to process
, b( W5 G' G, G9 x' c, j- Communicate with warehouse if there is any special request or Inventory Shortage
# v  o/ _( K; h: o- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
% u, T: N5 Q. w# p- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
( a- y' B) |; h+ w! I- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
$ {+ u" I8 w. T. n" w$ T" S) r. T- EDI accounts related work and others as required

6 z) ?$ D0 |; }+ s2 X4 c% zII.        Logistic:

" I) D* m: p% u' V1 t4 X6 A' R6 b- Organizing and managing inventory, storage, and transportation.
7 I- F7 w& D- H7 J( Y& \8 |" E- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 Y! d( d! y/ v1 i- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
5 F  a* w% `2 t7 p- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
  ]9 q2 x  r2 I1 @( j  `* C- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
1 Z5 t7 Z2 M4 Z* y- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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