Hape International Inc.

33118188

- p  b! s; A" p8 pPosition: Hape Order Processing & Logistic & Inventory Coordinator
$ f6 {: A, w, k1 ]/ M2 ~- m
) t2 n' e/ H: WType: Full Time

$ S% d& W& I3 p8 ]- ?. _- ^Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
) e3 Q' s3 J; t" k* P( a* OSherwood Park, AB
9 n4 N4 \2 Z) p+ L, f% C; `T8H 2W8

Job Description

Requirements:

/ m$ B8 X1 D& ]' C* V- Carefulness and Accuracy about data checking and data entry.
0 S8 {  n' l+ o# t; T* `* @( a4 h- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
7 E: I4 x  s. ^! M- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
7 N: m. A8 E+ ]! N' M1 I- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
" B3 p/ Y! e) o0 l  h* i. t" ^- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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/ _1 W1 w0 r; W4 z: r  o9 x3 hJob Duties:

I.        Order Related
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( S  }) c# w% g" e6 |- Check order Accuracy in time manner
1 `3 N2 n3 W* {- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
& U5 J& V$ Z3 _  z- Charge Credit Card to approve payment
$ L" ]1 |8 y+ U0 c- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
1 R& _- [. B' M- K$ b. @2 r2 Z- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
1 D# r4 j5 ^2 ?- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
; @( }/ R# G  g0 Z1 z- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- t& L; R7 Q  r3 j- Communicate with warehouse for shipment shortage
* z5 X: S5 Y5 m$ {( G- K/ C! I- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
7 q5 D' i; D; I, j) R( G- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

2 U3 p$ n5 t+ {0 h. z- Respond to customer & Internal team’s inquiries and ability to solve problems
% z2 i, r/ s; ^+ \- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
# k' L+ N! m+ T8 F! p- Work out Sales or Inventory related Reports on Monthly Basis or others as required
% Q7 p3 s/ D) `* Q& T- Work out Weekly Sales Report
* P  s2 {8 ~8 U% i, z- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
7 c3 |; d$ _$ M& _4 ]+ ?/ p  G- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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3 J9 U' d9 r3 X5 p3 JPlease submit your resume to info@hapetoys.com, thank you!

33118188

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