Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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/ q7 ]* O$ \" E+ H. U, P- b1 ?  rCompany Address:
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) p# f( O3 I% B3 F: q% x" iHaPe International Inc
* M: @  J3 R5 k5 w; N199 Pembina Road – 2nd Floor
Sherwood Park, AB
5 L; F3 A7 u! O# M  ]7 @4 GT8H 2W8
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/ q& ?+ h' v( o9 H( q" \Job Description

0 c: P6 n# z# L! W* [Requirements:
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- Carefulness and Accuracy about data checking and data entry.
' `% G2 m4 `' {3 q7 V- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
* M/ O7 U  {% Y* c1 j& _- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
( W0 C3 F- N0 D$ i( G. g- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
( ]8 K. |/ U6 l$ C7 P& P* W- Overtime may be require during Oct – Dec busy season.
+ \* t/ M" H& C6 y- U! W- Bilingual in Mandarin and English is required

2 h( p7 B5 G1 ], oJob Duties:

I.        Order Related

0 a* |" A: M1 s4 p5 A- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
5 _3 k+ x- r  S: a. }& ~- Charge Credit Card to approve payment
- Send orders to warehouse to process
8 l- u: W7 A. W. z2 t% B& O- Communicate with warehouse if there is any special request or Inventory Shortage
8 W9 j- ^$ j  S/ A7 v- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
9 C6 l! `7 T9 x: N! O& v- Monitoring shipments, costs, timelines, and productivity.
- O8 S* T4 }5 ~8 z$ \/ A- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
; s' M2 x+ t6 _- g- Submit weekly inventory update on assigned Portal
7 w' _6 q- j& X- Point of contact with warehouse for all related matters
7 U: k# I& j& Y( c4 [, U3 J$ i- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
8 R2 k, l4 f$ l0 r% E& a* s9 {, y- Communicate with warehouse for shipment shortage
+ [9 w, a+ r  ~( s# d0 E7 C- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
3 _) V$ _; G& H- EDI accounts related work and others as required

! \, B" s, k# U; PII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
' y& i. H8 e) z1 a! I- T- C- Recommend most efficient means of transportation needs and procedures.
% R# n( t5 {- S- Support monthly summary of transporter scorecard reports along with tracking metrics.
0 O% B5 A7 \1 g4 R. T$ ^- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- h, G+ I) I/ X* C0 L$ r" S: x- e' ]- Investigate alternative distribution processes effectiveness for definite customers as required.
* |$ R4 X% ?+ g/ E- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

; f, s5 {) b3 GIII.        Others:
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1 l3 b, W& K0 Z. o- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
% d1 ^: w; ~) t6 a2 @/ n! z( L- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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