Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

/ n8 w/ b) n$ T- {7 }Type: Full Time

Company Address:

1 |) y3 h& {( g6 eHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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+ X" |3 C  l7 b: |: kRequirements:

- Carefulness and Accuracy about data checking and data entry.
2 \% d' `( i: F/ F/ I- Attendance is key factor
! U9 X3 s5 n- c0 b; n- w1 B- Must be detail oriented with the ability to multi-task and strong time management skills
4 M3 R. @; K( X/ H$ l8 |- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
! c: z8 d0 o  ?/ a+ n- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
, n1 S. g3 ?  T9 V" d- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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5 z. \& r# g+ U+ U+ |  Q- D1 mJob Duties:

5 B4 V8 W% r: Q$ L/ OI.        Order Related

- Check order Accuracy in time manner
( g2 S/ f6 i% l9 K+ c7 I$ O: j6 }: G- Order Acknowledge by email
- L5 |1 q8 Y* p, B. Q- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
* M2 V% }% N3 x6 R0 T! b2 z- K- Charge Credit Card to approve payment
1 p) `6 `; Z$ Y% z$ C# {- A2 f- Send orders to warehouse to process
3 @9 m3 j6 K* }- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
! u/ c/ b7 U- \% Y/ O% R& ^- Submit weekly inventory update on assigned Portal
7 ~0 L4 i' \. o4 [3 E- G- Point of contact with warehouse for all related matters
2 e$ v1 Q& @0 x; o+ {+ H, d- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
+ T$ T7 n8 i) Z* C" x- Communicate with warehouse for shipment shortage
! B& J: d8 P5 ?8 E5 {2 {+ r$ e1 Q/ ]1 W- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
" L1 A8 n- [$ I  I% J8 I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
+ B5 R: s  q6 D5 o- EDI accounts related work and others as required
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! J1 X3 [2 m2 `' oII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
  |( J' s+ @, G2 w9 D' {- Recommend most efficient means of transportation needs and procedures.
# E9 A$ n- y* G) i- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
5 K+ A* [+ {7 T0 ]& [( Q, ?- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
+ q. O" j8 n' U' \. }- V- Identify best cost effective procedure of transportation.

III.        Others:
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* H# t3 {6 Q; V* j% K- Respond to customer & Internal team’s inquiries and ability to solve problems
! F2 t; z3 g  {  p8 O3 Z( \- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- @( E3 t# E- \8 V- Assist Auditing’s request for Order Processing related procedures
( T7 R; m) B7 k( J" @4 Y3 z- Customer Service and other duties as required.
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. y: J) X+ j5 u% H  v! \Please submit your resume to info@hapetoys.com, thank you!

33118188

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