Hape International Inc.

33118188

4 \3 h$ L6 k* ~. R5 v1 lPosition: Hape Order Processing & Logistic & Inventory Coordinator
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" V6 p* F, U) r/ mType: Full Time
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Company Address:
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! p: x/ U& ^3 G4 h; [HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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Requirements:

- ~3 G4 W& n5 A- C/ B- Carefulness and Accuracy about data checking and data entry.
- M, p' x) F9 N0 ^/ w+ [5 _, \- Attendance is key factor
9 E  g3 z) C! f9 ^: Y6 Z- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
6 O7 _, G8 {7 e- Could handle high pressure work and cold calls.
8 L) r/ G- `+ ]$ {' a- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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: J& x& o! y8 d7 `, S! @6 C. UI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
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0 a7 A* }9 ?$ O* |. }- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
3 ?0 Y7 g/ @- t, q) v8 ?% j! m" W9 ?- Follow up and report about order status
% e4 }" @: `$ l3 n8 W- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
* A8 O6 F0 x0 }$ p- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
+ }5 k' Z2 M% K% a5 ?* B- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
  K- J) w8 H$ Q# a9 i' r' ]- Point of contact with Factory in China
, p. x* ^, t7 w& M" c: @- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
4 g# P6 C8 d+ O) o( r$ S9 n7 |" D- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
8 a; l+ s4 K3 X5 |5 K% c% s- EDI accounts related work and others as required
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& `3 s/ g6 g2 j" G5 v* V' CII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
+ J" u( [1 i- d% c- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
; v* U) D3 V1 _7 E  g- Collect scorecard metrics and ensure to persuade changes with suppliers.
" a$ X5 r$ a5 c& ~- Investigate alternative distribution processes effectiveness for definite customers as required.
: F9 A# I% y6 d1 t+ D- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
7 F: W. g4 {2 m2 p- Instruct carrier agents and supervise for ample action and results concerning transportation.
, L: }! n8 K8 M- Identify best cost effective procedure of transportation.
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III.        Others:

7 Z" A. T+ O/ O1 E3 L# b* H- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
. g8 S3 S; N- Y2 d, q% h8 s( F- Work out Sales or Inventory related Reports on Monthly Basis or others as required
% E8 u2 h( Z4 V0 e1 C  O; U- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
+ o) l* h7 _, j, R& k- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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