Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

# e4 e  x! [' L5 tType: Full Time
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Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

" u+ `; \4 H0 D; hJob Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
" b: a! \: C9 X0 W# x2 m) ]) o( V- Must be detail oriented with the ability to multi-task and strong time management skills
5 P9 h( D0 r# R$ z- Thinking and working logistically,  responsibly, independently, accurately and timely.
1 H% K7 s9 x2 n1 k3 @+ p/ l1 w- Excellent written and verbal communication skills.
4 O# a8 e+ y  A. R) Y+ ]; W- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
2 {5 l1 X1 a$ F5 V+ u; H, l- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
* ^5 i/ O  E$ T) C2 T: q- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
) a+ S! b2 s  s+ `- Bilingual in Mandarin and English is required
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$ Y+ c. n/ z7 M1 u) M1 a5 hJob Duties:

I.        Order Related

) K, }  p: h9 E0 g8 ^0 x- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
, X! |" w& c9 h- Charge Credit Card to approve payment
- u% S- n3 M( V7 x9 m- i- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
2 d& _& Q+ m3 w: H, Z- Ensuring the safe and timely pick-up and delivery of shipments.
" B1 `2 ^: |" {- Monitoring shipments, costs, timelines, and productivity.
& m- }0 c9 R9 u- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
5 i" D/ d! e& u. a" v" S) O- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
$ k9 h2 m$ m$ Z/ T/ m$ q- EDI accounts related work and others as required
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II.        Logistic:

2 M5 j' V# f3 u9 @5 J, C- Organizing and managing inventory, storage, and transportation.
) v' k$ Y$ v/ L* ^3 f% H7 O- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
# i9 ~7 c5 T0 r4 N/ h* I- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
4 N( W. _. m) T8 S- Investigate alternative distribution processes effectiveness for definite customers as required.
; [( s, X* |7 b( n* W* V! Q7 K  O- Identify sensitive clients and interact special customer requirements with carriers.
* Y0 ^2 D$ ^& G& l  E" [, t  d- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
6 ?; h' O% r9 Q+ ]# B' N- Identify best cost effective procedure of transportation.
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7 A8 k1 J6 e0 ]III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
4 F/ w3 [3 u" o0 z9 V$ Z- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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