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Key Responsibilities:3 s1 c. s$ ^, t( z" k
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
' F' }, d L; C' u" H3 D1 Q% A6 g$ V; ~3 C3 y• Post advertisement
' {) @$ @1 R8 x6 {4 l1 |• Answer phone calls, and respond to email and walk-in rental enquiries.
' h I* ^; E" Y9 T& k% v! H& w• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
S6 B) Z4 A+ W- ?# u* p• Schedule and complete suite/house showings with prospective residents. K5 W: [' B# {8 _# S& H
• Enter and set-up guests and new residents in a database.% b+ M5 q" _, i# o w
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.+ m! N6 H+ f$ }) h( b. E, V$ b8 s
• Schedule and complete move-in and move-out inspections with residents.) t1 m* D- m6 [0 A+ Y, I
• Perform route inspections as required. a; Y9 A4 i$ N# F# \
• Assist the Property Manager in administrative tasks as required (security deposits, leases).5 }9 l6 [4 V M- w: a4 H6 S: S
• Ensure compliance with the Residential Tenancies Act in all procedures.' B2 f' X$ k- c& Q% x6 w0 A
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.. c/ B: o2 j) V1 G0 s6 t
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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" ~9 o/ Z/ r+ _: T9 JRequired Skills & Abilities:2 ]6 @% b9 }- O, p: x! s9 S& [6 s, I
• High school graduate; Post-secondary education is an asset. e+ H4 \- A* B
• Two years relevant experience in sales, leasing and/or customer service is preferred6 {# D- j; n% A# n0 P: a
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)+ W' H* g/ t+ u! b x+ ~' Q
• Strong interpersonal and organizational skills
# \1 Z4 i" k' x O6 C* |6 e W• Exceptional communication ability, both written and verbal) }6 V( w, N9 ]) E, L1 R
• Must have own vehicle and valid driver’s license
0 w+ [% R& e" `, N( {: k• Proven customer service and resident relation skills. y; S. _6 r% G: X
• Must be flexible and willing to change roles or responsibilities as required6 x- Y7 Y; M1 M# Z% ?7 T
• Security clearance required upon offer of employment
* K% ~+ f; w( K) p* U I• Must possess a sensational customer service philosophy
3 i4 u, j0 g* I" |- Y! f7 _• Highly organized, results oriented and ability to work in a multi-functional team environment, f" c( s: }: S8 u7 N5 }
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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