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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net2 @& A% K& [) V; H8 s
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢/ K- n3 C% K P4 z3 q' v& a, k
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Responsibilities include:
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" |* e! Y7 ^; c7 F! kWorking closely with marketing, sales and programmers to facilitate customer system integration.
% s0 s% }) k7 T- Y# R# SWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.3 p: K/ P1 h, D1 R& Z! p- A* q
Technical support and troubleshooting of client software implementations and customer issues or problems.
. o# o- x: s z7 ~' ]Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:$ X# T* v2 p5 J+ ]
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- Advanced computer and technical knowledge5 L+ _# G, {( i; n
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- Ability to solve complex problems in an efficient way) ^; A9 b6 e; ?+ t* u. O# l
: X' F ]! f/ ]8 Z! D, c- Ability to communicate in an effective and constructive manner with customers or potential customers
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; R* N% G; j, O- E* A5 Y- Previous software support experience is an asset
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- Post-secondary education is an asset/ q- v! j# w, l4 \
1 S, }5 q- p6 Y/ @- Intermediate knowledge of database and web-based software is recommended
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$ L k9 _& @: E: Q- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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