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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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" t* t/ n3 ]) o6 R2 J. oResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
$ B) \5 X/ M- Y9 ]+ zWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
, Q8 z9 |+ |6 q+ i$ j1 n- wTechnical support and troubleshooting of client software implementations and customer issues or problems.
' @3 p0 [: q+ c' H- k5 F/ @9 KCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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$ F( u& e+ s/ A! C% u& uRequirements:5 q# A# _+ S+ n8 M& {( r: c" e5 o
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- Advanced computer and technical knowledge, ]' J; c4 G: P1 E$ a2 D0 q
% @/ p8 y6 _9 Y9 \0 {- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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8 M% f9 F% d; P5 W9 [, x* `- Previous software support experience is an asset
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- Post-secondary education is an asset2 f% T. |- s% Z8 ?
6 _0 e. {4 l" x0 F- Intermediate knowledge of database and web-based software is recommended
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- g4 O9 o) r# P) e r/ N- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended! s7 {% `0 Y+ T; @
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