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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
. i% l3 g5 D/ `: Y有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢; N, ~0 y$ g" _4 y( ^* Y E# C
% l8 n; h6 Y H- fResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
. W5 d/ d' z; U0 t. c4 C1 B4 O3 QWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.8 t# N, A' Z3 r4 \2 q3 O
Technical support and troubleshooting of client software implementations and customer issues or problems.
8 G: t% C# I% z' `7 n9 J3 PCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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9 ]" N& a' D- N' a1 [Requirements:! X2 b- b' f8 j( l% o* o4 l
: _0 t! w* S! r: u8 q9 ?" t- Advanced computer and technical knowledge' ^ ^7 g- I8 a* M, M
' ]6 J0 S% E# Q) R) k. }+ m- Ability to solve complex problems in an efficient way
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8 s) a/ P4 w5 o% T3 { \1 z5 S- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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6 p0 F, G/ ^3 L; q/ m+ G- Post-secondary education is an asset8 M( c. z% n ?* @9 N$ I1 y! n
6 l9 i; @7 M. G. ?1 U W- u5 y( |- Intermediate knowledge of database and web-based software is recommended4 k7 C$ `, D8 W6 G# W2 P
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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