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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net; G6 B& H% E. l8 }% B" B v( z
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢 {7 S6 v. `* d2 v- F
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Responsibilities include:
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. E/ ^" \8 ]* W$ ~4 m& j; y) i6 ZWorking closely with marketing, sales and programmers to facilitate customer system integration./ j* m7 o, T6 S; V# y; C
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.5 w" |9 C$ c+ V- }
Technical support and troubleshooting of client software implementations and customer issues or problems.+ B4 `9 a$ i7 h
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:6 E2 s0 d7 U% c9 b6 X' L1 `
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- Advanced computer and technical knowledge: ^3 U. M' \1 j K( x# f) Z
1 d, s: ]: F5 N& Z- Ability to solve complex problems in an efficient way$ m4 w; \% z( c: n
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- Ability to communicate in an effective and constructive manner with customers or potential customers8 o/ x; [ t2 ~( p( y7 M- \
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- Previous software support experience is an asset
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7 x2 k" j; ?! b- k- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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2 r Z2 ^% c$ @- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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