 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
$ V+ G0 b! u, f7 q. f, J/ }! }有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢/ a% f4 ], s/ S0 C0 G
, _: s) V7 }. f9 P
Responsibilities include:/ H* ^0 W2 }7 g! ]
j! \- ^! n$ @9 e+ f
Working closely with marketing, sales and programmers to facilitate customer system integration.
$ x; U9 K5 q, M% H) F4 g9 EWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.: r1 U& j4 D) S
Technical support and troubleshooting of client software implementations and customer issues or problems.
5 ?4 Y9 }& } K2 a ^& c) tCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.0 P" Z/ o p" ~: |2 T
: e6 q! U( A) z9 L7 F5 E
Requirements:; U4 U2 ~7 h. E. q
6 Y6 m) D- b0 F% f8 y4 P: I
- Advanced computer and technical knowledge
5 N0 l& H" m. ] g' [ {+ d# \
% T0 @- `/ D3 r" c* r K- Ability to solve complex problems in an efficient way
( }' r2 y( ]( E3 A' Q7 d! c/ |3 o( H) n: L: r
- Ability to communicate in an effective and constructive manner with customers or potential customers
s2 U. h+ Y# A; S8 @5 a
; W: s+ a& k/ c( u- Previous software support experience is an asset
/ W, _. x8 m& S5 D" i8 F* s- k5 Z; U8 e. ]6 Y9 Z5 H2 m
- Post-secondary education is an asset
/ C! [% \3 Y! \$ j1 j) g' C$ V
! r/ S0 G4 }" K0 ^- Intermediate knowledge of database and web-based software is recommended6 [. F' {$ i/ L: @. h
. _2 n* p$ {' K2 G2 Y6 [, r- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
) l' m0 W3 p% y) r# H) m
& u: F* J- F: i! X6 O5 e |
|